3370 comments found.
Support for the Mailerlite does not work. After entering the API and clicking to verify the site keeps on trying to verify, but it never happens.
Hello,
The technical team has checked at our local server and there is no issue found. If you are still facing an issue then, kindly open support ticket from https://support.arpluginshop.com and after that, you will be assisted further.
Thanks
Does this integrate with Fluent CRM?
Also on the site there’s an “add-on” bundle, but that seems to be for the 35+ modules that are supposed to be included in this license. Am I understanding that correct? Do I also need to purchase the add-on bundle to have access to the all the modules (like the course builder)?
Hello,
Unfortunately, direct Fluent CRM integration is not available but if the Fluent CRM free plugin sends the contact details on User Register/signup using WordPress hooks then, it will automatically send data to Fluent CRM as ARMember does follow WordPress standards.
If you purchase the ARMember Pro plugin then, you will get the “ARMember Inbuilt Addons”. For more information please refer below URL: https://www.armemberplugin.com/addons/#ARMemberInbuiltAddons Yes, you need to purchase addon bundle pack separately. To get access addon bundle pack, please refer below URL: https://www.armemberplugin.com/downloads/armember-add-on-bundle-pack/Thanks
I bought Armember because it was included in digital download, but later you asked for 25 USD. I write an e-mail, but we cannot communicate.
Hello,
Can you explain in more details?
Thanks
I bought this because customer service said there was this add-on, I sent you the screenshot in an e-mail, you asked me to apply for a refund, I applied, but I did not receive a response. This add-on is of no use to me. I only bought it for digital download, but you asked for an extra fee for it. Your customer service misled me
Hello,
I have checked your chat with our sales team and it does not say anywhere that addon comes part of ARMember purchase. you were instructed that it is additional addon and you had visited page of addon as well.
Regarding refund in ARMember we provide 7 days money back. so, if you had placed refund request within 7 days you surely will get full refund.
Thanks
Hello. There is a problem on our website with the plugin installed. I cannot access the plugin’s menus. It always stays on the loading page. I would like to contact your support team regarding this issue.
I created a ticket 5 days ago and still no response.
kindly provide ticket number.
Ticket No. : 028082
Hi, support
We send two tickets for license deactivation, because we no longer use plugin at site which we install at first time. Now we want use it to another test site, but can’t activate license. In old site plugin was uninstalled a couple of hours after installation. How long need wait for license deactivation?
will be taken care of soon as possible.
Thanks, done! License is ok now!
Glad to know that. Thanks
Quick question – how are subscriptions handled through stripe? Does the plugin create a subscription in stripe or just a one off payment each month? I’m trying to understand what would happen if at a later point I wanted to use a different membership platform – would I need to have all my users submit payment info again or would the subscription info be saved in stripe and I would just deal with account transfer?
Hello,
ARMember does create a subscription for the recurring payment at stripe.com account. So, Stripe Payment Gateway will automatically charge for their next recurring payments. Therefore ARMember does not need to manually charge for members’ next recurring cycle payment.
Thanks
Hey,
Regarding the ARMember plugin, how do I allow another administrator to access the “Group Membership” page? I am unable to find where we can give access permission to this page, even though the user has site administrator access.
I need to get someone from the commercial sector to access this list and provide the necessary support. Having only the profile of the user who installed the tool being able to open the page is generating unnecessary support.
Thank you in advance for the help.
Yours sincerely, Daiana Martins
Hello,
Kindly refer to the ARMember capabilities list reference URL: https://www.armemberplugin.com/documents/capabilities-of-armember/If you need further assistance then, kindly open a support ticket from https://support.arpluginshop.com and after that, ARMember technical support staff will assist you further.
Thanks
Hi!
Great plugin..
I stopped here, about to buy it, I just want to confirm one thing, so I can stop searching around for other plugin offers same features you guys offering..
Is there’s an option to have any of the newsletters plugins CHECKBOX feature during the signup/registration?
Hello,
Yes, ARMember does provide Aweber, Mailchimp, Constant Contact, Mailster, GetResponse, Mad Mimi, Mailer Lite, Brevo, Active Campaign, and Campaign Monitor support. So, you can send data to opt-ins while registering member. Now, if you want to add a checkbox in the register form then, yes ARMember does provide a facility to add unlimited custom fields like textbox, radio, checkbox, dropdown, textarea, file upload, etc so you can add checkbox field and also you can achieve that if the customer has selected checkbox then only add to the Opt-ins.
So, you can achieve this using ARMember plugin.
Thanks
Hi, with multiple plans active it is important to redirect user to a page which cointains only subscription form for that specific plan that is protecting that specific page and not all of the available plans on website.
Is it possibile to achieve this?
Hello,
To display the content/shortcode based on membership plan, ARMember does provide a restrict content shortcode. For more information, refer reference URL: https://www.armemberplugin.com/documents/how-to-provide-restriction-for-specific-content/
If you need further assistance then, kindly open a support ticket from https://support.arpluginshop.com and after that, ARMember technical support staff will assist you further.
Thanks
I recently purchased your product today with the intention of trying it out. Unfortunately, it does not meet my specific needs.
I would like to request a refund for the purchase. I am with in my 7 days which the websites promotes. I appreciate your prompt attention to this matter and look forward to a swift resolution.
I tried to create a support ticket using my product ID from Evanto. But your system won’t verify it. Therefore I could not make this request via your support platform.
Tim
Hello,
For refund kindly raise refund request through codecanyon and if you will be eligible then you will get full refund.
Thanks
Hello- where can I find documentation for safe delete of your plugin? Thank You.
Presale questions. Can each member level have 2-4 word press roles? I have a community website that gives my members up to 2-4 roles; I want to create a member level but assign it different roles on the website
Hello,
Yes, ARMember provides a facility to set different user roles per membership plan, so if a member has purchased multiple membership plans, then the member will have more than one user role. So you can achieve this using the ARMember plugin.
Thanks
How can I access the membership dashboard in the demo?
How do I resolve this warning I received from Stripe?
“We noticed that you passed a customer’s full credit card number to Stripe’s API. To keep your customer’s information safe, we don’t process charges that include full card numbers.”
I’m aware that ARMember has SCA Compliant (popup) to bypass this, but the user experience may not be as good as the Built-In Form Fields option. Please let me know how to use the built-in form fields with Stripe.
Hello,
Please note that, for technical queries kindly open a support ticket from https://support.arpluginshop.com after that ARMember technical support staff will assist you further.
Thanks
Hello. I’m currently using the latest version. However, I want to see the members from the plugin, but it does not show them. It keeps giving a loading error. There was no such problem before. Could you be half?
Hello,
Please note that, for technical queries kindly open a support ticket from https://support.arpluginshop.com after that ARMember technical support staff will assist you further.
Thanks
Is it possible to create different membership plans that will be visible only to different sets of members?
For instance, I want a situation whereby if I create a “Plan A”, only some set of members can see plan A. If I create “Plan B”, only some set of members can see Plan B. If I create “Plan C”, only some set of members can see Plan C, and so on.
The fact is, we have an association of members, where all members are to pay yearly dues. But all members do not pay a flat amount. For instance, some members are to pay $50, some are to pay $30 dollars, some are to pay $20, etc.
And we do not want a member to be able to see an optional amount other than the exact amount he/she should pay.
Is there workaround for this with your plugin?
Hello,
Yes, ARMember does provide a facility to display members based on member having mmbership plan so you can achieve this using ARMember plugin.
Thanks
This doesn’t answer my question.
Can you describe the Step-By-Step Process through which I can achieve my above request using your plugin?
Hello, can you respond? This is urgent.
Kindly describe the Step-By-Step Process through which I can achieve my above request using your plugin.
Sorry unfortunately its not possible to describe step-by-step here, i already told you that yes its possible. Kindly buy license with confidence and open support ticket so support staff can assist you with step by step guidance.
I want to be sure before making a purchase. You can drop your email, so I can message you off the public view
I purchased the plugin long long time ago and I didnot use, now I am trying to use but it is activated with another domain which I dont have access to I sent a reset request but no action taken
can you please revoke my license d4c…....b27
kind reminder
Hello,
kindly message me through contact us page of our codecanyon profile page with your purchase code. SO, i can verify and help you with license transfer.
Thanks
email sent please check
Hi, when a non-admin account (e.g. customer) trying to access the default wordpress account page, it redirects to homepage with url parameter /?restricted=page. I don’t have any membership setup, no any plan, the customer account also have no any plan. Any advice?
Hello,
As I understand your request you may have restrict the page from ARMember -> Content Access Rules so, kindly disable that restriction and after that, you will able to access the page without any issue. If the page is still showing restricted then, kindly open support ticket from https://support.arpluginshop.com and after that, support staff will assist you further.
Thanks
Trying to put in a support ticket and it is not recognizing my purchase code. I just renewed thinking that would help even though I still had 25 days left.
It finally went through. Kind of annoyed that I had to renew support with 25 days left. ugh
Sorry but there is no restrictions from our side our authentication work on basis of envato api. And regarding 25 left on support, I think they will extend them.
Thanks
I am wondering more why your site didn’t recognize that I had 25 days left. Kept getting an error saying my purchase code was not recognized. I renew everytime it expires and it’s never been early. Please see my support ticket. Well can’t get the ticket number because of the Spam Detected message. ugh
Well, we receive many tickets every day from various customer. But as i explained earlier, when you enter purchase code while opening support ticket it will authenticate with codecanyon apis. so, i can not guess the reason unfortunately. Regarding support ticket you had opened, support staff will reply within 24-48 hours.
Thanks
I have a small amount of members, under 50 people. Once a month I want to send out an email to them. Can I do this with AR member, or do I need to use a different type of plug-in or email service?
Hello,
To send bulk email you need newsletter plugin. ARMember is not suitable for that.
Thanks