6769 comments found.
Hi, I want to know how many times each song has been played by the user specifically
Hi,
If you click statistics button next to track from “admin > tracks” page, there should be a “top listeners” section with plays by user.
Thanks for your reply, yes, I found from admin, but can user check themselves?
If they have access to manage that song then yes, user can right click the song and select “insights”.
A user today reported to me that the tablet, especially an iPad, did not see the search input, I checked it and it is like this that the media query has to go from min-width: 768px to min-width: 769px to be solved, best regards!
Hi,
Sorry about the delay. Can’t seem to be able to reproduce this. On 768px and less it will go into mobile mode and show search button at the bottom, on wider screens it will show search bar at the top.
On which screen size specifically are you having issues?
Here is: https://ibb.co/DbK9mw0 On F12, crtl+shift+m, see de mediaqueries, i have another problem with the uploads, the maximun file is 2MB but in my server and another webs is ok dont have limits… idk where is the problem
There was an issue indeed. This will be fixed with next update.
Regarding uploads, you can set chunk size in settings page lower then this value to bypass all limits.
Hi, you should work on a better mobile version, it is definitely worth a redesign. It doesn’t look professional with that sticky menu and no logo. It would boost sales since almost everyone is on their mobile phone.
Wow so many issues with this new update.
First genre stopped working then you can’t save anything in the admin panel also channels don’t show up in backend so you can’t change those on the front page and much more. I would always double check before sending an update.
Hi,
Can’t seem to be able to reproduce this. Can you create a ticket regarding this on our support site and include your site url: https://support.vebto.com.
Thanks!
Customer service is spot on and they fix any issues. 5 stars
I would recommend having a search in Genre section so people could search Rock. Pop etc
Also is there a way to capitalize in Genre all of the categories automatically?
There’s no built-in way to capitalize all genre names currently.
Hi vebto. I have a problem with artists.
Anyone who is an artist and tries to upload or create an album or song is redirected to the 404 error page.
The permissions are the default ones, the artist can create the music.
But although this is also the case on my site, when the artist tries to click on the “Add Album” button, he is taken to the 404 not found error page.
Does it appear to you too? Can you fix this?
Hi,
Please create a ticket regarding this on our support site and include your site url: https://support.vebto.com.
Thanks!
Unfortunately I ran out of support. Can you tell me if this is a known problem for you? Or is it just my problem?
I can’t seem to be able to reproduce this. It’s hard to say what is causing this exactly without taking a look at the site.
I tried to do a clean local install and it gives me the same problem.
As soon as an artist who has received approval tries to edit the album, he fails to do so.
There was an issue with that button indeed, this will be fixed with an update later today.
i get an error when i tried updating to a latest version https://ibb.co/BtT0R30 kindly assist i get error 500
Hi,
Please create a ticket regarding this on our support site and include your site url: https://support.vebto.com.
Thanks!
I’m getting “You don’t have required permissions for this action” when individually user are trying to import playlist/album/tracks from Spotify. The only way is to provide the user with Super Admin powers and that’s is not working for us for obvious reasons… Please advise (BtW: Your Ticketing service is not accessible)
Hi,
Can you clarify a bit on when specifically is that error shown?
Is ticketing system working so I can add screendumps?
Yes, you can create a new ticket on the support site.
Still doesn’t work!!! https://support.vebto.com/hc/tickets/new
What is the issue specifically, is there some kind of error?
Can you try logging out and then using “login with envato” button?
That helped.
Hello, when you go to install the site this error appears. The website: mixflay.com what can be to solve ? The domain is HTTPS
Hi,
Site seems to be working properly. What is the issue there specifically?
Can you solve it, can you tell me where is the html of the homepage to put the Google Analytcs trace file?
You can add it from “admin > appearance > custom code” page.
I have a problem with artist requests, when trying to see the Facebook of the person or artist who attached their Facebook, it comes up with the name that the person is on Facebook, for example Alexander Pierce, and when trying to see that person’s Facebook It opens this way https://www.facebook.com/Alexander%20Pierce in the navigation bar, and there are people who change that link for another username, can you correct this problem?
There is also an error when displaying the price table, a blank page appears, the names of the genres are not displayed correctly.
Hi,
Facebook link issue will be corrected with next update. Regarding price table, can you clarify a bit please?
when i enabled the pricing table for the landing page in appearance manager the whole landing page turns white, i have to disable the pricing for the page to show normal, the same thing happens when you subscribe when it should show the pricing table comes out a white screen, another thing in your demo there is an error and in my app it also looks at the electronic genre, it is not filtering by genre, it is showing them all.
When you try to create or modify features they appear on blank screens, the error is also in their demo.
When do you plan to fix the responsive ads bug?
Hi,
It should be fixed already with current version on CodeCanyon. Do you still have any issues with it?
I have the 3.0.8 version and you mentioned it will be fixed in the next release.
Latest version on CodeCanyon should be 3.0.9
How to change the user profile photo to our own when they sign up instead of the generated one????
Hi,
There’s no built-in option for this currently.
how to change the title of the web? “Listen music for free”?
Hi,
You can change it from “admin > appearance > seo” page.
Hello, I think this is an excellent script and I am interested in purchasing an extended license. Before making the purchase, I would like to clarify some doubts: Is it possible to limit the number of songs that free users and guests can access? That is, can I configure them to view up to 100 songs, and if they want to access the entire library, do they have to purchase a subscription? I very much appreciate your kindness. Greetings.
Hi,
There’s no built-in option for this currently.
Hello, I love your script, I am interested in buying it today for the sale of sounds and effects with subscription, please I only have one question: I can make a site similar to https://splice.com/sounds/genres/hip-hop/samples with your script?
that all sounds can be displayed with a waveform, including in the lists https://prnt.sc/ktxZQNTqjeMw
I look forward to your response soon, thank you.
Hi,
Yes, BeMusic can generate a soundwave for uploaded music tracks.
Latest update the user can’t vertically scroll in chrome.
Hi,
Please create a ticket regarding this on our support site and include your site url: https://support.vebto.com.
Thanks!
Will do, just view the demo site in Chrome. https://bemusic.1.vebto.com/
I can’t seem to be able to reproduce this. Is this on windows or macOS?
I’m testing this on a desktop on windows, using Chrome Version 106.0.5249.103.
This is most likely due to old chrome version. Try to update to latest one (119+) and it should work properly.
1. How do I add radio? 2. How do I setup buy audiobook now, and not on subcription? 3. Site home page set to channel but when new user try to play it did not request they login or register 4. When I select artist from Genres and click on their name I get error: “There was an issue loading this page Please try again later”
Hi,
Please create a ticket regarding this on our support site and include your site url: https://support.vebto.com.
Thanks!
Where can i change the sitemap setting from weekly to hourly?
Also where is the settings file for the player in mobile? I want it to start without popping video everytime but I don’t want the video popping up every time a new song plays.
Hi,
Sitemap needs to be generated manually from “admin > settings > general” page currently.
For mobile, you can disable this via “automatically open overlay on mobile” setting in admin area.
When generating a sitemap it sits there for 3 mins loading then error unable to generate sitemap. I think the amount of time its erroring out. We have over 23 links for tracks on the Sitemap. It’s getting too big I think.
This is most likely because maximum request time set on the server is lower then the time it takes to generate the sitemap. You should be able to increase this from your hosting’s control panel.
You mean max execution time needs to be higher????
Also issue on playlist…. When a user doesn’t want to make it public it still shows on there profile.
Yes. You could also generate it via command line, if you have access to it on your server.
Playlist issue will be fixed with next update.
Max execution time is in your php fpm file correct? Also it’s set at 30 how high should I go? Ours is now 1.5 million tracks.
It definitely should not take 30 minutes. You can open browser developer tools request tab and see after how long the request times out.
It’s set right now at 30 seconds.
With a a million plus tracks it would take at least a couple of minutes, depending on the server.
Got it Ty.
Also issue with playlist how do you get them to show up on front page? Automatically????
You can edit “homepage” channel from admin area and attach another channel to it that shows playlists.
Tried to attach playlist I added the playlist and nothing shows age yet saving the channel. Seems to be an issue on your end script.
Also issue when putting together local and Spotify database when searching for a song it just spins but when just using Spotify only database no issues.
Found an issue on mobile, when going to let’s say Taylor swift the follow button doesn’t show so you can’t follow the top artist.
Also what does notifications do? When your in Spotify mode?
This will be corrected with next update.
Regarding notifications, they are not specific to either mode. It will notify when artist you follow uploads new music for example.
Do you have any plans to offer your software on the sale page for any end of year sales ?
Hi,
We’ve no plans for this unfortunately.
When I try to download a file you sent me over the support center, its no longer available, for example some .php ones from the old tickets.
Hi,
This should be fixed now.
I still can not download any old files
Can you try it now?
works now 10x
Hello, I would like to use the system for a music distributor, I would need them to be able to upload their albums, make payments, see income from their songs, statistics imported by administrator, can it be customized?
Hi,
We’re not taking on custom work at the moment unfortunately.
