6774 comments found.
1. How do I add radio? 2. How do I setup buy audiobook now, and not on subcription? 3. Site home page set to channel but when new user try to play it did not request they login or register 4. When I select artist from Genres and click on their name I get error: “There was an issue loading this page Please try again later”
Hi,
Please create a ticket regarding this on our support site and include your site url: https://support.vebto.com.
Thanks!
Where can i change the sitemap setting from weekly to hourly?
Also where is the settings file for the player in mobile? I want it to start without popping video everytime but I don’t want the video popping up every time a new song plays.
Hi,
Sitemap needs to be generated manually from “admin > settings > general” page currently.
For mobile, you can disable this via “automatically open overlay on mobile” setting in admin area.
When generating a sitemap it sits there for 3 mins loading then error unable to generate sitemap. I think the amount of time its erroring out. We have over 23 links for tracks on the Sitemap. It’s getting too big I think.
This is most likely because maximum request time set on the server is lower then the time it takes to generate the sitemap. You should be able to increase this from your hosting’s control panel.
You mean max execution time needs to be higher????
Also issue on playlist…. When a user doesn’t want to make it public it still shows on there profile.
Yes. You could also generate it via command line, if you have access to it on your server.
Playlist issue will be fixed with next update.
Max execution time is in your php fpm file correct? Also it’s set at 30 how high should I go? Ours is now 1.5 million tracks.
It definitely should not take 30 minutes. You can open browser developer tools request tab and see after how long the request times out.
It’s set right now at 30 seconds.
With a a million plus tracks it would take at least a couple of minutes, depending on the server.
Got it Ty.
Also issue with playlist how do you get them to show up on front page? Automatically????
You can edit “homepage” channel from admin area and attach another channel to it that shows playlists.
Tried to attach playlist I added the playlist and nothing shows age yet saving the channel. Seems to be an issue on your end script.
Also issue when putting together local and Spotify database when searching for a song it just spins but when just using Spotify only database no issues.
Found an issue on mobile, when going to let’s say Taylor swift the follow button doesn’t show so you can’t follow the top artist.
Also what does notifications do? When your in Spotify mode?
This will be corrected with next update.
Regarding notifications, they are not specific to either mode. It will notify when artist you follow uploads new music for example.
Do you have any plans to offer your software on the sale page for any end of year sales ?
Hi,
We’ve no plans for this unfortunately.
When I try to download a file you sent me over the support center, its no longer available, for example some .php ones from the old tickets.
Hi,
This should be fixed now.
I still can not download any old files
Can you try it now?
works now 10x
Hello, I would like to use the system for a music distributor, I would need them to be able to upload their albums, make payments, see income from their songs, statistics imported by administrator, can it be customized?
Hi,
We’re not taking on custom work at the moment unfortunately.
another question how do i modify the code to allow my liked songs to shuffle them all and not just the first 30 or so of them? makes the liked songs useless if you cant shuffle all of them?
Hi,
It should shuffle them already, does that not work properly?
no it doesn’t it does shuffle my liked songs but the queue only has 30 songs or so in it when i have 300 in my liked songs i want to be able to shuffle my entire liked library
For performance It will load only around 30 songs at at time and then load the next 30 when last song stops playing, it would crash the browser if you had a thousand or more songs in playlist or library and we tried to load them all into memory and shuffle.
well if thats the case it doesnt start or load the next 30 songs to be shuffled it stops if it shuffles to the last song in the queue.
Do you mean the next 30 songs are not loaded at all?
no it doesnt it just stops on the last song with no refresh of songs in queue
Do you have the latest version from CodeCanyon? This was fixed with one of the updates.
yes v3.0.8
Can you create a ticket regarding this on our support site and include your site url: https://support.vebto.com.
Thanks!
checked the latest download from codecanyon and there is no CDN in .env file? how do we add CDN
thanks also what files do i put in the cdn? what does the cdn do to the code for speed which files are speed up?
This will only work if you have s3 or another storage provider set in “admin > settings > uploading” page and you want to use a different url for accessing those files.
I agree with the mobile redesign, we need to be able to navigate the entire app without music stopping like when using custom links that are inside the app.
Hello team, I would quickly like you to integrate a payment gateway. It’s urgent coz the payment gateways available are not used in my country. your quickest and favorable response will be highly appreciated. Regards
Hi,
Adding custom payment gateways would require modifications to the code.
The pagination in the support center is no longer working, when I click on page 2 or 3 , to check some old tickets, this is no longer working. Also the search function is not working when searching for old tickets.
Hi,
This should be fixed now.
Hello Team,
I am unable to raise ticket for some reason
as mentioned in ticket number #21939
you confirmed that this will be fixed in the new update, looking at the changelog i didn’t see the ability to use CDN url been added to the list.
can you please confirm if i can now use the CDN urls ?
Regards,
Hi,
What is the issue with ticket specifically? Is there some kind of error? I can’t see any problems on your account on the support site.
Regarding CDN url, you can add it to the .env file in BeMusic folder:
FILE_PREVIEW_ENDPOINT=your-cdn.com
I can’t raise a ticket, BeMusic is highlighted with red borderline and but no error. for the above
I raised a ticket previously #21939 to which you answered.
support replied Nov 16, 10:38 AM
Sorry about that, there’s an issue indeed. This should be fixed with next update.
Ticket issue should be fixed now. The CDN url is included in current version on CodeCanyon.
Don’t you have a quick fix for me? I hate looking at my screen like that.
Hi,
There’s no easy fix for this unfortunately.
Tell me, friend, in which file is the YouTube player code?
on desktop and mobile versions of the page
right here
https://ibb.co/qdLBhVZfriend, I can’t find where in this folder, in which files is the code for the YouTube player, can you tell me which file this code is in?
this player
https://i.ibb.co/3751VQJ/2023-12-17-19-09-23.pngThere’s no single file where all the player code is located, it depends on what you want to modify specifically.
This can’t be edited, it’s an embed from youtube itself.
brother, youtube cannot decide which player I will use on my site)))))))
via phone, youtube player does not work correctly, especially conflicts when you put a banner on the site
I know this is a youtube embed, but I want to use my player
so Im asking where the code for this player is written, in what file?
and when you brother finally make meta tags for google, Tell me, is it difficult to make meta tags for google?
brother, do a good job, put meta tags for google please
brother, can you tell me the player is located in which file?
See the guide I’ve linked earlier for modifying code. There’s no single file for the player, you will need to take a look into source code.
Please! Place the promotion with a discounted price!!! I missed black freeday
download button is showing for admin only, others can’t see that.
Hi,
Make sure you have “music.download” permissions for “users” role in admin area, otherwise that button will not be visible.
You don’t change the ch&angelop, on new update is not 3.0.8 is 3.0.7 file:///C:/Users/user/AppData/Local/Temp/f632bfbd-31b3-4f03-a697-e2e5991e23d6_codecanyon-y7fDgSru-bemusic-music-streaming-engine.zip.3d6/changelog.html
The update is that. I setup the backup on localhost. when i try to update the script version to 3.0.8. The script is stop working. Because due to this setting table structure.
hi, i found a bug in menu at custom pages, you can see here: https://www.remixhive.com/pages/faq . only genres and search works, releases and playlist gice wrong url, how to edit menu for custom page as menu is showes in top, cant find where to edit and fix that. thx!
Hi,
You can edit menus from “admin > appearance > menu manager”
I found a bug. When I remove songs that were popular (in popular songs), the songs are gone in the albums they were in, but they are still shown in the Popular songs tab on the main screen.
One more thing, you need to implement an encryption with a key to hide the URL to the song/video, because with base64 encode they will just base64 decode and get the URL. Right now it is so easy to find the URL I know it’s impossible to prevent the the user from grabbing the file because it’s client-side, but at least make it a real challenge.
Hi,
Channel content is cached for some hours so it songs will not get removed instantly. You can force a refresh by clearing cache manually from “admin > cache” page.
Clearing cache from Admin > Settings > Cache > Clear cache does NOT work though. I even set Cache method to None, clear cache, AND clear all Chrome cache all time, but the deleted songs are still shown in Popular tracks
Can you create a ticket regarding this on our support site and include your site url: https://support.vebto.com.
Thanks!
Hi,
It’s due to aspect ratio of the video, there’s no easy way to change this unfortunately as those bars are from the youtube embed itself.
I have the update version 3.0.8 but for the menu. As I told you we have a setting table in database. This table having different structure that’s why we can’t update menu. When I try to modify this table on locally the script was stop working
The update is that. I setup the backup on localhost. when i try to update the script version to 3.0.8. The script is stop working. Because due to this setting table structure.
Can you please process my request? Why is it taking so long? Thank you
Hello team, I installed the script, it’s working on computer but when I minimize the browser or change a tab the music stops on mobile and tablet how to fix that as I don’t have this problem with demo from codecanyon. I send a ticket, it shown opened but no answer at all. Best Regards
Hi,
We’ll get back to your ticket regarding this shortly.
