506 comments found.
please upgrade the dashboard ui for vendors in next updates
Hello There,
Greetings for the day!
We are diligently working on implementing new features, and rest assured that the UI update is a key component of our upcoming plans.
With Regards,
Team Webkul
Hello. This updated my add-ons forced me to install a version.
Requires: Multi-Vendor Marketplace Lite for WooCommerce – Create Your Amazing B2C Multi-Vendor Marketplace Intuitively, WooCommerce
This plugin cannot be activated because the plugins that are required or are inactive are missing.
Hello. I tried your new update. but I found an error. When creating a new product, the browser returns to the list of products, this should follow the edit product page to configure the new product.
Hello There,
Greetings of The Day!!
When we create a new product, the browser returns to the list of products
>>After creating the product a one-click link to edit the product appears here
Kindly check the reference link
Reference Link – https://webkul.chatwhizz.com/share/screenshot/664c22b67718ad0784801a28
Also, if you have any concerns please contact us at support@webkul.com
With Regards,
Team webkul
مرحبا
هل يعمل هذا البرنامج مثل منصة علي بابا
وهل يوجد تطبيق للهاتف المحمول
أهلاً بك
تحيات!
سيدي العزيز، تم تطوير المكون الإضافي WordPress WooCommerce Multi-Vendor Marketplace بشكل صريح لتحويل موقع WooCommerce الإلكتروني الخاص بك إلى منصة متعددة البائعين.
يمكنك التحقق من دليل المستخدم والرابط التجريبي لنفسه -
رابط دليل المستخدم – https://webkul.com/blog/wordpress-woocommerce-marketplace/
الرابط التجريبي – https://wpdemo.webkul.com/woocommerce-marketplace/
إذا كانت لديك أي أسئلة أو استفسارات بالنسبة لنا، فلا تتردد في التواصل معنا على support@webkul.com وسيكون فريقنا سعيدًا بمساعدتك.
مع تحياتي
فريق ويبكول
Please provide a valid plugin. Is not installing. It brings Invalid request and when you download file only and install it brings vital error.
Fix as soon as possible
Hello There
Greetings!
Please provide a valid plugin. Is not installing. It brings Invalid request and when you download file only and install it brings vital error.
>> Dear sir, sorry for the inconvenience, in the below comments you must be seeing two links in your download section. The “Installable Wordpress files only” link is an invalid one. The other does work. The first one is only for getting WordPress Metadata.
Fix as soon as possible
>> We are in touch with the Envato Team to manage these soon. Thank you for your patience.
If you still have any issues feel free to contact us at support@webkul.com
With Regards
Team Webkul
The latest version download (v 5.5) seems to be invalid. The ZIP contains nothing but a single wk-woocommerce-marketplace.php file.
Actually, the “Installable Wordpress files only” link is the one that’s invalid. The other does work.
Hello There
Greetings!
Actually, the “Installable Wordpress files only” link is the one that’s invalid. The other does work.
>> Okay. I hope now you are not facing any issues.
If you still find any issues please let us know at support@webkul.com Our team will be happy to help you.
With Regards
Team Webkul
How many vendors can you have using this plugin?
Hello There
Greetings!
How many vendors can you have using this plugin?
>> There is no limit to how many vendors you can have using the Woocommerce Multivendor Marketplace plugin.
We have provided the user guide and demo for the same so you can check all the features and functionalities over here -
User Guide Link – https://webkul.com/blog/wordpress-woocommerce-marketplace/
Demo Link – https://wpdemo.webkul.com/woocommerce-marketplace/
If you have any questions or concerns for us feel free to contact us at support@webkul.com
With Regards
Team Webkul
Hello,
we need to setup our food marketplace website in switzerland. Money is no object, we have budget for that, but we want the perfect solution for our WP (see https://terranostra.ch ).
On our shop, WE’ll deal with shipping, logistics, distribution, packaging, etc… not vendors. But they will be enrolled on our website to manage their profile, products, prices, etc. We organize all the distribution 1 day in a week, accumulating all the orders in that week.
We specifically need the following 5 features, but I didn’t quite understand if what I read on your website correspond to them. Before we try a demo/install the trial, can you confirm me that the following can be done with your plugin?
Please address each single point and sub-question separately for clarity.
a) give access to a vendor to manage: - his profile (included IBAN, TVA, photo, location…), - WC products (included available, stock, weight of the product, tags, etc) - price management (vendor insert his price, then our fixed % will be added automatically composing the final price). - set vendors closures periods e.g. for holidays (where all of his products will be automatically deactivated from the shop) All of that to be done by the vendor, independently from our manual intervention.
b) automate email sent to the vendors each month with a pro-forma invoice for the money they will get (sum of all orders minus our percentage)
c) have daily reports automatically sent per email and also manually downloadable in CSV/XLS so that we can see the orders: - grouped per VENDOR (e.g. all the products ordered from a specific vendor) - grouped per CLIENT (eg. all the list of products purchased by a single client in an order) - grouped per PRODUCTS (e.g. 4 x apples orders…)
d) have those emails to be automatically sent to the VENDOR and to us on a SPECIFIC day/hour of the week (not as soon as an order is placed!)
e) be able to download a weekly summary (PDF) of clients’ orders with all products so to be printed, including labels that will be cut off and attached to the shipped box.
Thanks Kind regards
Hello there,
Greetings;
Thankyou for connecting Wekul for requirement for ‘Multi Vendor Marketplace for WooCommerce’
Link – https://store.webkul.com/woocommerce-multivendor-marketplace.html
Please share your email id here.
And kindly, reach out to us at support@webkul.com Our team will help you with all you requirements
With Regards, Team Webkul
Webkul is not interested about your success in your business. They will take the money but support is awful.
Hello There
Greetings!
Webkul is not interested about your success in your business. They will take the money but support is awful.
>> Our aim is to ensure your success.
We’d like to address your concerns and provide the support you need.
If you have face any issue, you can reach us out at support@webkul.com.
With Regards, Team Webkul.
Sure I have contacted your support with multiple emails, but your generic “copy-pasted” answer are worthless. I suggest others to find vendor who have proper customer service.
Hello there,
Greetings,
I have contacted your support with multiple emails, but your generic “copy-pasted” answer are worthless.
>> We genuinely apologize for any frustration you’ve experienced.
We’re committed to resolving your concerns and providing a more personalized and helpful response.
Please allow us another chance to assist you.
I have contacted your support with multiple emails
>> Please share specific details at support@webkul.com, and we’ll do our best to address your issues promptly.
Best regards, Team Webkul.
After your reply here, I contacted your customer support at support@webkul.com as instructed.
And what was the outcome?
I got reply which was the very same generic email that you have send me every time.
Webkul is a huge waste of time.
Watch out this.
Hello there,
Greetings,
I got reply which was the very same generic email that you have send me every time.
>> Apologies for the inconvinience.
Could you kindly provide the ticket ID so that we can investigate and address your concerns more effectively?
Best regards,
Team Webkul.
Check it, ticket id: #486071
Hello there,
Greetings,
Check it, ticket id: #486071
>> If you are seeking a refund for your plugins, please submit your request through the refund request section on codecanyon.
Kindly, include all the necessary details about your plugin, and our team will respond to your refund inquiry there
With Regards Team Webkul
As you should see from your ticketing system, I have submitted refund request through the CodeCanyon. You should also see there, that the answer you provided for me was not answering any questions or helping my refund request to proceed. 0/5 review to your support in general.
I have been your longterm customer with Shopify plugins but our relationship ends now there also. See you at the Shopify App Store´s comment section.
Hello There
Greetings!
Dear sir, apologies fro the inconvenience let me guide you to get the refund here. Please share the following details so that we can investigate for your refund request.
1. Please specify the reason for your refund request? 2. Has the Item been downloaded? 3. Has the purchase code been downloaded? 4. Effective support dates for purchase? 5. Purchase Date? 6. Purchase Code? 7. Refund Request ID? 8. Price of the Plugin?
With Regards
Team Webkul
All this information can be found from the ticket. Please, just refund and close this case.
Hello there,
Greetings,
All this information can be found from the ticket. Please, just refund and close this case.
>> Dear sir, as we have cross-checked you have already downloaded and installed the module, so unfortunately a refund is not possible. The refunds are governed by CodeCanyon policies.
You can check codecanyon refund policy below - https://codecanyon.net/page/customer_refund_policyIf you have any questions or concerns for us please contact support@webkul.com
With Regards,
Team Webkul
Hello There
Greetings!
There is lack of clear documentation and videos that are created are very difficult to understand.
>> We have already provided clear documentation for the plugin. You can check all the features & functionality with our User guide and Demo as well-
User guide – https://webkul.com/blog/wordpress-woocommerce-marketplace/ Demo link – https://wpdemo.webkul.com/woocommerce-marketplace/
The plugin lacks the most fundamental use of code design such as SHORTCODES
>> Based on your requirement shortcodes are not available for the plugin. However, we can develop the same for you.
cannot get a refund but nor am I investing in the additional customization costs. so as I said in my support ticket. Enjoy the donation but we are done.
>> Kindly, reach out to us at support@webkul.com regarding the issue so that we can give you best possible solution
With Regards
Team Webkul
your attempt to rebut with what is said shows the thought process to the plugin. Youre request to ask me to reach out to you “AGAIN” to get a “best possible solution” is sad. – Why would you not offer that best possible solution PRIOR to trying to charge me more than $2k for customization. Of which again as stated in the support ticket – I understand the cost of labor and customization – however if you do not see the potential value of what is asked for you as a develper of the plugin – then not interested. These requests would enhance the plugin as a long haul and paying for customization of which you can and will utilize as VALUABLE updates to the plugin is unfair.
Hello There
Greetings!
your attempt to rebut with what is said shows the thought process to the plugin. Youre request to ask me to reach out to you “AGAIN” to get a “best possible solution” is sad
>> Our aim is to provide the best service to our clients.
Why would you not offer that best possible solution PRIOR
>> We have already provided clear documentation for the plugin. You can check all the features & functionality with our User guide and Demo as well-
User guide – https://webkul.com/blog/wordpress-woocommerce-marketplace/ Demo link – https://wpdemo.webkul.com/woocommerce-marketplace/
These requests would enhance the plugin as a long haul and paying for customization of which you can and will utilize as VALUABLE updates to the plugin is unfair.
>> We genuinely appreciate your insight into how the proposed customization could enhance the plugin in the long run. We would me more than happy if you can connect with us at support@webkul.com
With Regards
Team Webkul
Hi, Is your plugin compatible with the Astra theme? Thanks
Hello There,
Greetings of the day!
Is your plugin compatible with the Astra theme?
—>> If the theme is compatibel with woocommerce then it will work with our module.
Note – Please clarify are you using lite or pro Astra theme.
You can also connect with us at support@webkul.com with your complete requirement.
With Regards
Team Webkul
Does it support NGN and USD? What about translation?
What payment method does the plugin comes with?
Thank you
Hello There,
Greetings of the day!
Does it support NGN and USD?
—>> Yes,you can manage from the currency Setting Section
What about translation?—>> Are you talking about language translation then you can check it – https://webkul.com/blog/wordpress-woocommerce-marketplace/#module-translation
What payment method does the plugin come with?
->> plugin support all the by deafault provided payment method – Please check – https://prnt.sc/LV4-jlsUmWcn
If you want to integrate any other method, then it’s a part of customization.
Still if you have any question & concern please connet with us at support@webkul.com
With Regards Team Webkul
Hello last question plz, can i as admin approve or disapprove sellers and vendors ?
Hello There,
Greetings !
can i as admin approve or disapprove sellers and vendors ?->> Admin can manage the sellers
With Regards
Team Webkul
Hello which free good plugin do u plz recommend to hide add on cart and order by whatsApp please
Hello There,
Greetings of the day!
Please find rhe revert-
You can use our plugin – WooCommerce WhatsApp Purchase Assistant
https://store.webkul.com/woocommerce-whatsapp-purchase-assistant.htmlYou can also connect with us at support@webkul.com
With Regards
Team Webkul
hello, sound lovely i will buy it, but let me check again plz, does this send notification also order details to every seller / vendor owner and also send notification email to admin and the seller that got sells i need whatsApp helper for my multi vendor site plz) ? thanks
Hello There,
Greetings!
Sorry for my last incomplete response. -
Please check the complete resposne here-
Show Price After Login Plugin for WooCommerce help you to hide the add on cart but for the order we will do via customization
you can check this plugin -https://codecanyon.net/item/show-price-after-login-plugin-for-woocommerce/24176504
For whatsapp purchase assistant help you to Connect WhatsApp with WooCommerce store and enable customers to place orders on WhatsApp mobile app and receive order notifications.
pleas check -https://woocommerce.com/products/whatsapp-purchase-assistant/
but let me check again plz, does this send notification also order details to every seller / vendor owner and also send notification email to admin and the seller that got sells i need whatsApp helper for my multi vendor site plz) ? thanks
—>> Currently Admin can recieve the Order notification but if you want every seller want the order Notification so we can do it via customization.
If you want the send the email notification so please let me know where you want to send the notification on order place or product cration.
If you have any issue you can connect with us at support@webkul.com
With Regards
Team Webkul
Hello i have few questions before i buy plz
1. How much to update the plugin license 2. As admin can i edit/remove any vendor? 3. I want to show prices but hide add to cart then add order by WhatsApp plugin if this possible then u plz send me a recommended free plugin to use 4. If i use Arabic. Wp site all things will be in Arabic? 5. Each seller will have his own separated shop vendor page that people can see his products? 6. Does seller dashboard different than customer dashboard ? 7. How exactly visitors can register as vendor sellers or customers? Thanks
Hello There,
Greetings of the day!
Please find the revert- How much to update the plugin license 2 —>> Could you please eloborate the conecern, didn’t get your point. As admin can i edit/remove any vendor? —>> Admin can maage the vendor. I want to show prices but hide add to cart then add order by WhatsApp plugin if this possible then u plz send me a recommended free plugin to use —>> Currently we don’t have any plugin for this but we can do it via customization If I use Arabic. WP site all things will be in Arabic. —>> For the Arabic language translation you can our module – WordPress WooCommerce Marketplace Multi Language Translation https://webkul.com/blog/woocommerce-marketplace-language-translation/ Each seller will have his own separated shop vendor page that people can see his products? —>>> Yes Does seller dashboard different than customer dashboard —>> Yes How exactly visitors can register as vendor sellers or customers?—>> Seller can sign up from a become a seller button and Customer can signup as a normal sign up button.
You can also share your omplete requireemnt with us at support@webkul.com
With Regards
Team Webkul
hello, thanks much, but again plz if you may, if i have Arabic wordpress website, do i need to translate every itemn inside the pluigin dashvoard as you mentioned ? thanks
Hello There,
Greetings of the day!
If you have a Arabic website so you don’t need to translate every item.
Plugin Translate every item in the Arabic form.
If you have any questions or concent please reach out to us at support@webkul.com
With Regards
Team webkul
Hi, does your plugin exposes Rest API endpoints for each of it’s features ?
Hello There,
Greetings !
Please fidn the revert –
Does your plugin exposes Rest API endpoints for each of it’s features—>> Currently not but if you want we can do the custom development
You can also connectw ith us at support@webkul.com
With Regards
Team Webkul
Order Status for seller how do i cancle from them
Hello There,
Greetings of the day!
Seller can manage the order from the order history.
Also seller can check the status of the order from their end. please check -https://prnt.sc/nXNzIoQxDyCt
If you have any other issue please connect with at support@webkul.com
With Regards Team Webkul
Hi when seller signup how do I add custom requiments like registration documents or tax document for the seller
I don’t see option to ask seller
Also seller I don’t option to withdraw money
Could u give me update about those 2 thing s
Hello There,
Greetings of the day!
Please Confirm -
You want to asked the document related to the registration or tax for seller-
If yes then we can do it via customization.
Also, seller I don’t option to withdraw money.
—>> Could you please confirm that you want an option to withdraw the money for seller
You can also reach out to us at support@webkul.com
With Regards
Team Webkul
Hi, I would like to know if the customer can download the invoice with the company data of each vendor or if, on the contrary, it is always with the company data associated with the store
That is, to understand it, I have a client who wants his website to have two types of products, some online courses and others face-to-face. When it is an online course, the company that issues the invoice must be “X”, while if the course is face-to-face, the company that issues the invoice must be “Y”
Is that possible?
Thanks
Hello There,
Greetings of the day!
We have gone through with your requirements. Currently, it’s not possible but we can do it via customizatin.
Please reach out to us at support@webkul.com
With Regards Team Webkul
Hi,
pre-sale question.
I see you create the addon “Split Cart Plugin”.
This means that by default this plugin ( WordPress WooCommerce Multi Vendor Marketplace Plugin ) won’t allow “cross-seller” orders?
What happen is a buyers have in cart items form different sellers?
Please, explain.
Thanks in advance
Hello There,
Greetings of the day!
Please find the revert -
pre-sale question.
—>> Okay
I see you create the addon “Split Cart Plugin”.
—>>Okay
This means that by default this plugin ( WordPress WooCommerce Multi Vendor Marketplace Plugin ) won’t allow “cross-seller” orders?
—>>Yes
What happen is a buyers have in cart items form different sellers?
Buyer can choose the services according to the Vendor ( Like Payment, Shipping )
—>> you can go through with the complete uuser guide -
https://webkul.com/blog/wordpress-woocommerce-marketplace-split-cart/Also use the demo -
Demo link – https://wpdemo.webkul.com/marketplace-split-cart/
Still you have any question please connect with us at support@webkul.com
With regards
team Webkul
Hello There,
Greetings of the day!
Please ignore the last response, Please find the revrt -This means that by default this plugin ( WordPress WooCommerce Multi Vendor Marketplace Plugin ) won’t allow “cross-seller” orders?
—>>Its allow Cross-Sellers but different orders will be not created for each seller’s products separately.
What happen is a buyers have in cart items form different sellers?
—>>>A single order will be placed in one go with all the products from different sellers.
You can also reach out to us at support@webkul.com
With Regards
Team Webkul
Hi,
thanks for reply.
Indeed your first reply looks it don’t answer to my questions 
Thanks again
HelloThere,
So Please ignore my first answer, once i realised your exact question i replies to you again.
if you have any issue please reach out to us at suppport@webkul.com
With Regards Team Webkul
Hi, i have just bought your product named Multi Vendor Group Buy for WooCommerce today. However, the Wordpresd noted to me that Marketplace Group Buy is enabled but not effective. It requires the last version of Marketplace for WooCommerce to work! Please give me an instruction to solve this problem. My Wordpress’s version is 6.2.2
Hello There,
Greetings of the day !
I have just bought your product named Multi Vendor Group Buy for WooCommerce today.—>>> Module is complatible with the latest Version.
So please check now if you are facing any issue, please reach out to us support@webku.com
With Regards
Team Webkul
