6787 comments found.
Hello team, I would quickly like you to integrate a payment gateway. It’s urgent coz the payment gateways available are not used in my country. your quickest and favorable response will be highly appreciated. Regards
Hi,
Adding custom payment gateways would require modifications to the code.
The pagination in the support center is no longer working, when I click on page 2 or 3 , to check some old tickets, this is no longer working. Also the search function is not working when searching for old tickets.
Hi,
This should be fixed now.
Hello Team,
I am unable to raise ticket for some reason
as mentioned in ticket number #21939
you confirmed that this will be fixed in the new update, looking at the changelog i didn’t see the ability to use CDN url been added to the list.
can you please confirm if i can now use the CDN urls ?
Regards,
Hi,
What is the issue with ticket specifically? Is there some kind of error? I can’t see any problems on your account on the support site.
Regarding CDN url, you can add it to the .env file in BeMusic folder:
FILE_PREVIEW_ENDPOINT=your-cdn.com
I can’t raise a ticket, BeMusic is highlighted with red borderline and but no error. for the above
I raised a ticket previously #21939 to which you answered.
support replied Nov 16, 10:38 AM
Sorry about that, there’s an issue indeed. This should be fixed with next update.
Ticket issue should be fixed now. The CDN url is included in current version on CodeCanyon.
Don’t you have a quick fix for me? I hate looking at my screen like that.
Hi,
There’s no easy fix for this unfortunately.
Tell me, friend, in which file is the YouTube player code?
on desktop and mobile versions of the page
right here
https://ibb.co/qdLBhVZfriend, I can’t find where in this folder, in which files is the code for the YouTube player, can you tell me which file this code is in?
this player
https://i.ibb.co/3751VQJ/2023-12-17-19-09-23.pngThere’s no single file where all the player code is located, it depends on what you want to modify specifically.
This can’t be edited, it’s an embed from youtube itself.
brother, youtube cannot decide which player I will use on my site)))))))
via phone, youtube player does not work correctly, especially conflicts when you put a banner on the site
I know this is a youtube embed, but I want to use my player
so Im asking where the code for this player is written, in what file?
and when you brother finally make meta tags for google, Tell me, is it difficult to make meta tags for google?
brother, do a good job, put meta tags for google please
brother, can you tell me the player is located in which file?
See the guide I’ve linked earlier for modifying code. There’s no single file for the player, you will need to take a look into source code.
Please! Place the promotion with a discounted price!!! I missed black freeday
download button is showing for admin only, others can’t see that.
Hi,
Make sure you have “music.download” permissions for “users” role in admin area, otherwise that button will not be visible.
You don’t change the ch&angelop, on new update is not 3.0.8 is 3.0.7 file:///C:/Users/user/AppData/Local/Temp/f632bfbd-31b3-4f03-a697-e2e5991e23d6_codecanyon-y7fDgSru-bemusic-music-streaming-engine.zip.3d6/changelog.html
The update is that. I setup the backup on localhost. when i try to update the script version to 3.0.8. The script is stop working. Because due to this setting table structure.
hi, i found a bug in menu at custom pages, you can see here: https://www.remixhive.com/pages/faq . only genres and search works, releases and playlist gice wrong url, how to edit menu for custom page as menu is showes in top, cant find where to edit and fix that. thx!
Hi,
You can edit menus from “admin > appearance > menu manager”
I found a bug. When I remove songs that were popular (in popular songs), the songs are gone in the albums they were in, but they are still shown in the Popular songs tab on the main screen.
One more thing, you need to implement an encryption with a key to hide the URL to the song/video, because with base64 encode they will just base64 decode and get the URL. Right now it is so easy to find the URL I know it’s impossible to prevent the the user from grabbing the file because it’s client-side, but at least make it a real challenge.
Hi,
Channel content is cached for some hours so it songs will not get removed instantly. You can force a refresh by clearing cache manually from “admin > cache” page.
Clearing cache from Admin > Settings > Cache > Clear cache does NOT work though. I even set Cache method to None, clear cache, AND clear all Chrome cache all time, but the deleted songs are still shown in Popular tracks
Can you create a ticket regarding this on our support site and include your site url: https://support.vebto.com.
Thanks!
Hi,
It’s due to aspect ratio of the video, there’s no easy way to change this unfortunately as those bars are from the youtube embed itself.
I have the update version 3.0.8 but for the menu. As I told you we have a setting table in database. This table having different structure that’s why we can’t update menu. When I try to modify this table on locally the script was stop working
The update is that. I setup the backup on localhost. when i try to update the script version to 3.0.8. The script is stop working. Because due to this setting table structure.
Can you please process my request? Why is it taking so long? Thank you
Hello team, I installed the script, it’s working on computer but when I minimize the browser or change a tab the music stops on mobile and tablet how to fix that as I don’t have this problem with demo from codecanyon. I send a ticket, it shown opened but no answer at all. Best Regards
Hi,
We’ll get back to your ticket regarding this shortly.
No funciona la api de spotify en Uruguay, spotify avía dicho que se iva de Uruguay pero al final sigiria en el país https://support.spotify.com/uy/article/uruguay-exit/#:~:text=Nos%20complace%20compartir%20que%20Spotify,e%20inspirarse%20con%20su%20m%C3%BAsica.
possibility for a little customization?like add palette color from image music
Hi,
We’re not taking on custom work at the moment unfortunately.
Send Mail doesn’t work after new update. What could be the issue?
Hi,
What is the issue specifically, is there some kind of error?
No error when I test the forgot password nothing sends to email tried 10 times but I changed both the env file for the mail settings and backend admin setting to smtp mail. Before it was working with just leaving it at sendmail but stopped after uodate.
Also changing the copyright didn’t work need the footer file.
please let me know if you have found the email issue?
it says mail setup sucessfully but when i try to send reset password nothing comes to my test user account
interesting but when i send a forgot password to my admin support account email it shows up but not on a users account email
Nothing was changed in regards to mail in recent versions. Perhaps there were some changes on the server?
Got mail to work it was a server issue but have another issue?? I’m tying to setup the javascript api map I put the code in there and everything saved but nothing shows for the visitor area maps??????
Do you mean the “Google maps javascript API key” field in settings page? If so, make sure you have google maps API enabled for that API key.
Which api is it? I can’t find google maps only found google JavaScript api that doesn’t work.
Also translate doesn’t work when changing any words.
It’s “maps javascript API”
Regarding translations, make sure you have them enabled from “admin > settings > localizations” page.
What is this maps api supposed to do? I notice there’s a visitor link in the admin area don’t see any of the maps showing anything???
Also how do u enable localizations page? is there a document on this?
It’s for the geo location chart in admin area.
Link to localizations page should be in the left sidebar in admin area already.
But still don’t understand how to get the copyright changed I tried changing it and doesn’t work.
Generate sitemap has an error have over 1 million songs now seems sitemap is getting too big?
You should be able to translate copyright text from localization page.
Regarding sitemap, what is the issue specifically?
Helllo would it ever be possible for this to play in the background and keep playing with screen off and while browsing other apps?
Hi,
It should work for uploaded music. Youtube embeds require youtube premium now for background play though.
Hi, first amazing work on Be-Music and following updates!
can you do a update that do Channels shows tags as for example bpm, key under new tracks list?
Hi,
We’ve no plans for this at the moment unfortunately.
How does this script read the “GENRE” tags from MP3 files that is uploaded? I analyze all tracks i mixed in key and then in Rekordbox and add tags as genre if its missing, artwork, and album. And bemusic read that automatic when i upload? How? Because BPM is placed in same id tag inside the mp3 file? So it should be a easy thing to fix?
Currently items in “genre” field on the mp3 file will be set as genres for track and not as tags.
Yes but forget tags for now, can you add to more script lines with the one that see genre and put so it read bpm and key also and put it on the track behind or i front where genre is ? Example: Progressive House – 128BPM – 12A ?
Or can you tell me where that file is so i can open it and have a look?
Short explained, cant it detect the bpm with (get bpm) ?
It will not import bpm currently, this would require some custom modifications.
Yes need id3, composer and som config? Where is the file that run when i upload?
The file is “app/Services/Tracks/ExtractMetadataFromTrackFile.php”
Can you clarify a bit please?
Hello, what is the name of the file where the menus are located, you never answered me and I have already shown you with a screenshot that I do not have access to support since the purchase on https://support.vebto.com.
Hi,
You can change menus from “admin > appearance > menu manager”, you don’t need to modify code for this.
We spent time to change it on “Appearance” – menu – manager. Also look at genre: https://muusiq.fr/genres - rock, pop, electronic all styles and you have the same artists, normally they are different artists by category but nothing works
I have send you mail on :Vebtolabs <support@vebto.com>, Vebtolabs <vebtolabs@gmail.com
Watch genres on my website www.muusiq.fr Rock genres: https://muusiq.fr/channel/genre/rock Pop genres: https://muusiq.fr/channel/genre/pop Electronic genres: https://muusiq.fr/channel/genre/electronic Jazz genres: https://muusiq.fr/channel/genre/jazz Folk genres: https://muusiq.fr/channel/genre/folk It’s the same thing everywhere, what’s happening?