3370 comments found.
Hi, I’m having an issue with SMTP. This is the error on WP Mail SMTP shows.
Mailer: Other SMTP PHPMailer was able to connect to SMTP server but failed while trying to send an email.
In ARMember’s general settings also failed to send a test email with the message: “Your test mail is not sent for some reason, Please check your SMTP setting”.
Could you please provide guidance to resolve this quickly?
Hello,
Sure, kindly open support ticket at our helpdesk to get further assistance.
Thanks
Hi, I have sent email about pre-sale inquiry, did you received? Need to know the answer before purchase. Thanks.
Hi,
yes replied to your email address.
Thanks
I purchased two licenses for this plugin and I granted the use of one license to a group I’m no longer working for. In fact they have stopped using this plugin entirely and have gone to another platform. Before they changed the platforms they did not disable the license, and they can’t do it now because the plugin is not in effect, so how can I get the use of the license back for myself, (since I’m the one who owns the license)?
Hello,
Kindly leave message through our codecanyon profile page with your purchase code. so, we can help you.
Thanks
Hi Reputeinfosystems,
May i know if this plugin is white-labelled and my employee with access to the back office/ admin page will not be able to know that I am using this plugin?
Thanks
Hello,
ARMember does provide a facility to change the text as per language so you can change the text of the admin panel but it will not be possible to change the logo at the admin panel menu.
Thanks
I am interested in purchasing but has 1 question.
1. I have live which already gets good traffic. So first I want to test your plugin in my development site and later move to my live site. Will I be able to do 2 installs as I will do it on the exact same domain?
2. I want to create ad free version for paid member. Will I be able to remove ads from my site for user who has purchased membership? If yes how?
Hello,
Yes, you can achieve this by removing the license from the development site and apply the same license to your live site.
2. If the ads you have added shortcode or text/content then, ARMember does provide a shortcode which you can partially restrict content and accordingly you can show/hide content based on the member having membership plan.
Thanks
Hi, Before making a purchase, I’d like clarification on whether the online course add-on is compatible with membership plans. Upon testing the demo, I observed that the courses are available either for free or through a one-time payment, but it doesn’t seem to align with the recurring subscription model outlined in the membership plan associated with this plugin. If it is compatible, I am interested in understanding what information is displayed on the course so that a recurring member can enroll in it. Thanks
Hello,
I understand your concern but unfortunately, it will not be possible to set the recurring payment for the courses.
Thanks
Thanks for your response
I have a sugestion for a new feature…..A Pay Per View feature to set on a members page by the member or the admin to charge each member for so they can host their own pay per view content.
Hello,
Thank you for your kind suggestion.
You can also, submit ideas/suggestions to our idea board https://ideas.armemberplugin.com
Thanks
Bug Reporting – Linkedin (social login) giving up error of scope as linkedin switched to openid OICD login instead of one in guide
https://example.com/?action=arm_login_with_linkedin&error=unauthorized_scope_error&error_description=Scope+%26quot%3Br_emailaddress%26quot%3B+is+not+authorized+for+your+applicationHello,
Technical team has checked the LinkedIn Social login and it is working fine at our local server so this may have some other issue. For technical help, kindly open support ticket from https://support.arpluginshop.com after that technical support staff will assist you further.
Thanks
Can search engines crawl and index a post or page that is restricted?
No search engine can not crawl and index post that are restricted.
Thanks
Hi could it be the mollie addon is not working anymore? User is not created at all, while they have paid. In the mollie dash we see this: Webhook call fails with status code 500 (Internal Server Error)
any updates?
Hello,
The technical team has tested the Mollie addon and purchase membership is working fine. so, there might be some other issue which I am unable to guess. so, kindly open a support ticket from https://support.arpluginshop.com with the actual error message so, that technical support staff will assist you further.
Thanks
Hi, I purchased this item, was curious for advice, I’m deciding on a dating template, is this plug in compatible with any dating templates? Or would it be better to simply create a dating site using this product only, adding all the inner pages manually
Hello,
I understand that you want to create a dating website but please note that, for technical query kindly open support ticket from https://support.arpluginshop.com so, after that ARMember technical support staff will assist you further.
Thanks
Hello! pre purchase question: is very important for me that i can assign more plans to a single user, is it possible? thanks
Hello,
Yes, you can allow multiple plans to be bought by same user.
Thanks
member limit addon.
It it possible to create this plan.
General plan costs 15 euro
First 10 new members pay 13.5 euro The next 10 new members pay 14.5 euro and then when that limit exceed the plan set its self to 15 euro
Is this possible?
No, its not possible.
Thanks
Is this not what member limit does?
Kindly open support ticket for further technical assistance.
dude not possible? Thats exactly what Member Limit does. Sometime you don’t need to waste ‘open support’ ticket. The comment section can also help other out. And probably results in more sales. This worked for me a lot when i wanted to buy a plugin from codecanyon. Since the whole support tickets rule.. i bought 98% less on the platform
Hello,
I understand your concern and please note that the membership limit will allow you to set a purchase limit for your membership plan. So, if you change the plan price after the membership limit is over and extend the limit then it will be available with a different price. Also, for technical queries, there is a technical team available and they will be happy to help with your query. If you need further assistance then, kindly open a support ticket from https://support.arpluginshop.com so, after that, technical support staff will assist you further.
Thanks
Hi, Using stripe payment could the charge be authorized only and not captured automatically (will want to capture funds later in stripe). Thanks.
Hello,
Its not possible just to authorize only and not capture automatically.
Thanks
I have might have not explained it correctly,
This is what I want to accomplish https://stripe.com/docs/payments/place-a-hold-on-a-payment-methodPlease advise
is there a hook to set the -d capture_method=manual or could I update that in the code?
Hello,
For technical query, kindly open support ticket from https://support.arpluginshop.com so, after that, ARMember technical support staff will assist you further.
Thanks
Hello, not happy at all so far with plugin, Unable to create plans or save settings. It says plan created but there are no plans. also general settings not saved…
Hi,
For technical support kindly open support ticket and write down all your concerns and technical support staff will get back to you in around 24 hours time during week days.
Thanks
Crashes on plugin activation. Also the Full install zip was stopped by antivirus. The Lite plugin has vulnerabilities.
Sorry not correct about virus, its clean. but lite version report vulnerabilities
Got it working now, had to install Free version first, then paid version, then delete free version
No worries but i would not recommend to delete free version as soon common code will be shifted to lite version.
Crashes on plugin activation. Also the Full install zip was stopped by antivirus. The Lite plugin has vulnerabilities.
Kindly open support ticket. There is no report that any vulnerability in the latest version of ARMember lite.
Thanks
Hello, is it possible to have a plan for a $50/ first year and then automatically renew member after the year on a monthly subscription for 10.99/month
Hello,
ARMember does provide a trial period for the subscription plan so if you set the trial period with 1 year and you can set the custom amount for the trial period.
for detailed assistance kindly extend your support and open support ticket.
Thanks
Do I need the WP free version to run the Pro version ? Thanks
Yes please. We are shifting common code to free version to avoid duplication and improve overall code quality.
Thanks
Hi. You said all customers need to open a support ticket. I’ve opened two tickets. I try to open another, and it the system says I have too many tickets open. Some of my questions I have found other people here on codecanyon have asked. If you can share previous questions/answers, then it would be helpful.
Well, Its for your own good. We did not have such restriction then some desperate customer would open same ticket 10 times with different subject to get faster attention. And our support staff will have to go through each of them sometimes multiple staff working on same issue as different tickets will be there. If will only further delay support of the other genuine customers.
Also, happy to share with you that soon we may open fb community for our plugins.
Thanks
