Hi suchi5

Please send the link to the pages with the issues and detailed step-by-step instructions on how we can trigger those errors. So we could check them and provide the solutions.

Best Regards,
- Victor

Please click on the filter and select any brand. Once you select the filter, it filters the items, but I want the filter to work only after I click the apply button. This is my first query.

My second query is that the tick symbol only works on hover, so it doesn’t make sense. After I click the check box, the tick should appear, and if I click again, it should be removed.

My third query is: Please check this link: https://has-environmental.com/products/  .. You can see the application list once you click the filter it is not order properly. There are 6 application so it should come as 2 rows and 3 columns but the order is messed and also I want to know how to order as my wish for example I want soud and vibration as first item 

We have checked the pages. As we see, you are using a pop-up filter widget for desktop and mobile. Here’s the thing – https://prnt.sc/t7slQm1losl4 this apply button is not working as it should when you are using the pop-up widget. It is working differently.

Best Regards,
- Victor

Can you pls check the desktop view actually it should filter the items after clicked the apply button but now it filter once click the check box and what about my other query?

It is filtering everything on the desktop – https://prnt.sc/32PyGU_DuQR5 but closing the filter right away, but not sure how you made it work like that, but still need to open the filter again to hit apply to apply filters.

And here also working – https://prnt.sc/1JbEEI-c1j-2

We are a bit confused by your realization, and that’s why we cannot understand what you would like to make at the end.

Best Regards,
- Victor

On this page when you click on filter term it closes that pop-up window and shows the number – https://prnt.sc/oEf9HXo7wVHi but it does not actually filter anything you need to open it again and hit apply – https://prnt.sc/eQcEcoezGDlW then you will have filtered items – https://prnt.sc/AKUhgyDH3Cd0

So you need to stop it from closing when choosing any filter term to not open it a couple of times. How to do it? Not sure, since you make it somehow on your own, this is a custom thing.

Best Regards,
- Victor

I need to remove the first action.. yes you are correct it did not filter anything when we are not hit the apply button but it closed the window. It filters the items once we click the apply button as you said. So my question is how to stop that action (it did not filter anything when we are not hit the apply button but it closed the window.)

Why it loads each time when we click the check box .. It should not load each time.. It should load after we hit the apply button

We do not have the answer to that, as we do not know in which way you created that pop-up window for the desktop. It is not a default pop-up like for mobile, because if you use it on mobile you will see that it is not closing when you choose any filter terms. Unfortunately, we cannot help here.

It loads every time to update the links and counters and the availability of other filter terms when you choose any of them. So you will see live updated options that are available for you. There is no possibility of turning this process off at this time.

Best Regards,
- Victor

okay can you check on my other query

My second query is that the tick symbol only works on hover, so it doesn’t make sense. After I click the check box, the tick should appear, and if I click again, it should be removed.

My third query is: Please check this link: https://has-environmental.com/products/ .. You can see the application list once you click the filter it is not order properly. There are 6 application so it should come as 2 rows and 3 columns but the order is messed and also I want to know how to order as my wish for example I want soud and vibration as first item

My second query is that the tick symbol only works on hover, so it doesn’t make sense. After I click the check box, the tick should appear, and if I click again, it should be removed.

It works like this, if you click on the checkbox it will make it check and update the rest filter terms availability, then you can click on it one more time and it will remove it and again run the avaibility check and display the rest filters.

As to the second issue, you can choose the order of filter terms from the filter set setting click on the needed filter -> more options -> and choose the sorting order.

If you want to set the order manually, you can check this page – https://filtereverything.pro/resources/hooks/#terms-before-display-hook

Best Regards,
- Victor

i could not find the more options

Hi Hanneke

Thank you for choosing Filter Everything PRO.

1) The first case. Most like in the filter set settings you choose the wrong query from the “And what to filter” dropdown. Change it hit update and test.

2) In the second case everything is working, but those blocks are not AJAX compatible by default and do not reattach events to themselves on page update with AJAX. So when you use any filter and hit refresh you will see it is working – https://www.reclamemakkers.nl/vacatures/projectmanagement/_plaats-rotterdam/ more about it you can read here – https://filtereverything.pro/resources/ajax-related-problems/

Yes, you can send the credentials to the wp-admin dashboard following this document so we can check it. And make it work for the first case if it is using WP_Query to display posts.

Best Regards,
- Victor

Hi Victor,

I send the credentials for you to take a look. Because I checked your first option. I cannot choose a query there. Its empty. But maybe I did something wrong setting it up. Hope you can fix it for this page

We have checked the site, and the post mansory is not doing it with WP_Query so there is no possibility to filter it. And the post grid will work, but you need to apply the function that displays them on the ready event – https://filtereverything.pro/resources/ajax-related-problems/ and it will all work like a charm. Or add custom CSS to remove the display: none from all of the posts that are applied by some JS or something like that when products appear.

Best Regards,
- Victor

I bought this theme with WP bakery since I’m not familiar with javascript. I’m reading the page you send but I have no idea which code I have to copy and paste where in my website. Is this something you can help me with? Kind regards, Hanneke

Hi mrijnwal

Looks like the issue is in the URL prefix, change it to something absolutely unique, that you know 100% does not exist on your site. Like test_cat_something_test. You can change it from Filters -> Settings -> URL Prefixes.

Best Regards,
- Victor

Victor, This seems to be strange.

Not all filters are wrong. 90% of them work well except some of them are showing a 404 page in 3th level.

Here another issue: https://petsolutions.be/winkel/categorie-kat-and-kat_poten-en-nagelverzorging-and-kat_poten-en-nagelverzorging_krabmeubelen/

Then write down the slugs that you are using for those categories, like main -> sub -> sub2 -> sub3 perhaps you are using the same slugs with some small addition at the end which might trigger something when there are two of those chosen together.

Best Regards,
- Victor

That should not be the case? It should work ?

Here is an image of the filter: https://share.cleanshot.com/NTs8MSYH

Hi aga2442

The code is:

add_filter( 'get_job_listings_cache_results', '__return_false' );

As to the second issue about counters (0) can you please provide one more time credentials for us? So we can look at why it is showing (0). There can be wrong query or wrong meta keys.

Best Regards,
- Victor

We have checked the site. We wanted to see if those meta-keys were correct that you are using for the filters, and in which way they are working in that listening, and what of them are applied to the post. But we couldn’t get access to the database on your site to check it. So you can do it on your own using the phpmyadmin plugin or on your hosting db tools. In the table wp_postmeta you can use any ID of your post to check all of its meta keys.

Best Regards,
- Victor

Everything is now running smoothly. I have identified the problem.

I have an important question.

I need to create about 120 different filter sets. this will take me a lot of time.

how can i copy an existing filter set in the fastest way? do you have any suggestions for this?

i want to save time by only changing the “where” field after creating a filter set.

Duplicate filter sets functionality will be added with future updates, as we have it in our list.

It may be more expedient to create a duplicate of the Filter Set manually rather than attempting to manipulate it within the database. Although it is possible to extract the information from the tables, it is still necessary to modify the filter entries in order to subordinate a specific filter to a particular Set. This task is way much more arduous than manually creating a new Filter Set.

Best Regards,
- Victor

Hi jetnovo755

You cannot create the same filters in the same filter set. What you can do is create a couple of filter sets and place them on the same page including only the needed categories to the category filter in each filter set. Each filter set would require a filter widget or shortcode.

Best Regards,
- Victor

How can I show them all together on mobile with a shortcode I made this shortcode for them and it only shows me the first one [fe_open_button id=”1882” id=”1832”]

You can use the hook to place shortcodes inside then pop-up widget, and no you cannot write a couple of IDs inside one shortcode and you even don’t need to write their IDs.

wpc_before_mobile_filters_widget

Best Regards,
- Victor

It’s not so clear to me, there is a manual for something on how to do it

Hi Hypno-Web

Thank you for choosing Filter Everything PRO.

That’s because fodling is not a dropdown it is an accordion dropdown menu. You can check how it is working for example here – https://codepen.io/fainder/pen/qBwBeO this is how it is working. It is not working like a dropdown that sorta creates a list with options on top of everything.

Best Regards,
- Victor

Hi Victor,

Thanks for your reply.

Maybe I misunderstood how this works or referred to it erroneously as a dropdown.

I meant that when I click on the accordion, nothing happens and no content expands.

Please take a moment to visit the page https://rometraveltips.com/tips

Thanks again!