312 comments found.
Is it possible using this payment-terminal ?
- I need an automatic subscription setup using Stripe, where customers’ cards will be charged on a monthly basis.
- I need a manual process for existing customers (with their details and cards already added in Stripe) to initiate and make payments whenever they want.
Please suggest if both the conditions are fulfilled with this code, so we can proceed with purchasing this item. Thanks
Hi ThemeChampion,
1. This is implemented already. Subscriptions are automatically charged by Stripe, once subscription is setup through payment terminal.
2. That’s not possible with current product, unfortunately.
dose this code can auto charge based on condition? for example I have a system where user’s has balance, in case a balance is below 10 for example then auto charge user’s card for 100USD!
Hey akameng,
Unfortunately, that would have to be custom developed for you.
Hi I have done all the settings. Backoffice works fine but front page is showing a blank page is there any settings I have to do?
Hi digitaldev110,
We replied to your support ticket.
Hi, i posted a ticket on your support platform to reset my purchase code for me to be able to install the script on a new domain name.
Thank you for your time 
Hi, We replied to your inquiry – please check the support ticket.
Backoffice works fine, will front end show a blank page until payment processors are set to live? I get nothing when going to my installation folder but a blank page, but I have not completely set things up yet. Just thought you might see something before finalizing. Thought there may be a possible conflict with word press also installed on main domain.
Thanks for opening support ticket, doljr. We’ve replied to your inquiry in the ticket.
Hi, I want to make a special wordpress payment plugin for this software, can you do this for a fee?
Hi girginos,
Please get in touch through codecanyon profile form. Thanks.
PRESALES QUESTION: In the demo, I do not see a place for the user to enter his address and zipcode. Is this something that can be enabled? Thanks.
Hi kg-services,
If you login to the admin of the product, go to settings and scroll down to “Terminal Fields Settings” – extra billing and shipping fields are hidden by default, since they are not required by Stripe to process the payments.
Is there a documentation for end user ?
Hi weeface,
The only documentation that is available is located here: https://www.criticalgears.io/documents/stripe-payment-terminal/
Hello
How do I customize a credit card form? it wants all the information in one line and this is complicated for mobile
thanks
Hi
Please open support ticket at criticalgears.io/support-tickets
I am interested in purchasing this script, however I am not sure about mySQLi. Would you be able to convert the script to PDO for more security measures?
Hi Alex,
Unfortunately, we don’t have plans to convert the script to PDO at this time.
Is it possible to modify in the GUI or in the code so that prices in the products and in the total display are shown without decimal places and without thousand separators?
Hi klarlichter,
Thank you for purchasing our product.
We replied to your support ticket – please refer to it.
Hello, where I can disable that function that system will automatic send email to customer who pay? Please let me know where on GUI or where on code..
Hi klarlichter,
Thank you for purchasing our product.
We replied to your support ticket – please refer to it.
Error! Wrong API response format, What is the problem? I’ve been trying for a long time and have the same problem Did customer service respond?
Hi Ck,
Unfortunately, we do not provide support over the weekend.
Your ticket was just updated a few minutes ago. Please check it and get back to us within the same ticket for further assistance.
Kind regards
hello, Is it possible to integrate stripe terminal reader? https://stripe.com/docs/terminal/payments/setup-reader
Thanks!
Hi,
Currently, if you have a card reader that is capable of capturing the swiped card like a keyboard entry – it will automatically insert the card number into the card field, if the card field is in focus. Apart from that – there is no integration available in current product for it to work with specific terminal readers.
NO DUCUMENTATION FOR UPDATE, PLEASE HELP
Hi,
Documentation is on our website: https://www.criticalgears.io/documents/stripe-payment-terminal/
We’ll update the downloadable file with such as well. Thank you
hi, i follow all the indications but after i click on upgrade i get white page…
Hi,
We replied to your support ticket – please take a look and kindly get back to us through the ticket so we could assist you further.
Is there a feature to use discount/coupon codes? Is it something you can add in an update/
Hi Dadelayer,
Thank you for your suggestion. We’ll look into this and will see if we can add it in main product or as a plugin.
demo seems offline or not working, no css or style is applied. please check.
Hi Khalid,
The demo was fixed. Thanks for letting us know.
Hi !
a) cant find documentation b) When i try to install the plugin at install.php page, i add my details including database. when i click “next” i get error “cant handle this request” 500
Thanks
Hi,
Please open support ticket at criticalgears.io/support-tickets and include your PHP error log entries related to the product in your post.
is there any option to disable “cash payment”?
Hi,
The cash payment option shows up only for the logged in admin account. Customers do not see it.
thanks, got it
Hello, Stripe public test key has been changed by someone, Could you please put it back so I can test the terminal ? Thanks
Hi Charlez,
The demo data is reset every 15 minutes. You should have no problems with the testing now.
