276 comments found.
demo seems offline or not working, no css or style is applied. please check.
Hi Khalid,
The demo was fixed. Thanks for letting us know.
Hi !
a) cant find documentation b) When i try to install the plugin at install.php page, i add my details including database. when i click “next” i get error “cant handle this request” 500
Thanks
Hi,
Please open support ticket at criticalgears.io/support-tickets and include your PHP error log entries related to the product in your post.
is there any option to disable “cash payment”?
Hi,
The cash payment option shows up only for the logged in admin account. Customers do not see it.
thanks, got it
Hello, Stripe public test key has been changed by someone, Could you please put it back so I can test the terminal ? Thanks
Hi Charlez,
The demo data is reset every 15 minutes. You should have no problems with the testing now.
Any plans for stripe connect?
Unfortunately, not at the moment. We can only offer custom development for Stripe Connect.
Hello, sent a support ticket about the 500 server error which you resolved, thanks, but I tested admin, and I now get a PHP parse error and the PayPal settings option seems to have disappeared.
Hi SocialSuite,
We have replied to your support request and the issue is now resolved – please take a look.
I installed new update but frontend and backoffice gives me a 500 server error. Any fix?
Hi weeface,
Please open support ticket at criticalgears.io/support-tickets and please include your PHP error log entries that are related to Stripe Payment Terminal and we’ll assist you further.
hello, Does this script have SAAS integration with stripe connect?
Hi,
No, there is no SAAS integration with stripe connect in our product.
I installed new but /backoffice gives me a 500 server error. Any fix?
Hi SocialSuite,
Please open support ticket and include your PHP error log in the ticket so we could identify what is happening in your case/server. Thanks.
I am confused: After a new installation I don´t see the paypal-option anymore and also the payment-plans are not shown on the frontend. Did you change anything there?
Hi Julian,
Nothing depends on which version you were upgrading from. Take a look in the settings – paypal is still there, payment plans can be setup per product as well.
Waiting for update, php needs to be updated, currently script is broken.
Hi Johan,
Our product works fine on PHP prior to 8.0. The new version with support for 8.0/8.1/8.2 is currently going through our QA, once that process is completed – it will be released.
I want to ask you about the Stripe account that I buy from you. Can I link it to all kinds of stores, such as stores that sell social media services (smm panel)?
Hi enzof12,
We do not sell Stripe accounts. You need to get your own account from stripe.com and if they approve your account – you can use our software. If they don’t approve your account – you wont be able to use any stripe payment plugins/software.
If you meant to ask whether we have multi-store functionality – no, we don’t have such functionality.
Hope this helps.
Hi, I would like to know, is it possible to chage or add another payment gateway instead of Stripe? Thanks
Hi mwdigitalsolutions,
Yes, it’s possible but only as a custom development. Please contact us through codecanyon profile form or our website for all custom development inquiries.
Is it possible to remove my license number and add it to another domain if I changed my domain and no longer use the one I had it on?
Hi D3ron, yes, it’s possible – open support ticket and we’ll assist you.
I already did but I haven’t received any response
We replied to your support ticket half hour ago, D3ron. Apologies for the delay.
I got back to you guys there, hope to hear back soon
Hello, we upgraded to PHP vs. 8.1 and must see that the current version of “Stripe Terminal” doesn’t work anymore. (505 error) We need the comaptibility for PHP 8.1,- since PHP 7.4 is already deprecated since Nov 2022…
Is there an upgrade or any workaround?
Regards, Thomas
Hi Thomas,
PHP 8.1 support is in the works – it should be released within February 2023.
Do you have a demo WITH the Customer Portal Plugin, or screenshots that show that area?
Hi DhandsomeB,
We’ve updated the screenshots on the product page on our site. Please take a look there. Contact us through our profile if you need a direct link please.
hey there! I wanted to know if this stripe payment processor gateway application that you’ve provided can be used with Shopify integration. and can it handle too many payments at the same time?
Hi akshadshinde,
Thanks for your interest in our product. This is a standalone application – not a shopify integration/plugin. Yes, it can handle simultaneous payments.
can you add support crypto payment ?
also can you update style of theme to new look to be more fancy and trusted for client to place payment with it because its look old and like spammy gateway need to be 2022 designed
thank you
Hi Dimahna2013,
Thanks for your feedback and suggestions.
Crypto can be added as a custom development at this time. As for the design – you can customize the design from the backend. Additionally, we will be working on themes in 2023.
Can you tell me what happens if a payment fails for either Stripe or Paypal?
Does the status field in the subscriptions table change back to pending?
I do have the cron job set up
thanks
I haven’t been able to install this, what version of php do you recommend, this is on 8.1 real username replaced with USERNAME this is on cpanel I changed line 13 in _config.php to true for debug, this is the error message for install.php I have not changed any settings—I did also try to enter the db settings in mysql.php but was the same result
Fatal error: Uncaught Error: Undefined constant “DB_HOST” in /home/USERNAME/public_html/Payments/includes/classes/pt_db.class.php:30 Stack trace: #0 /home/USERNAME/public_html/Payments/includes/classes/pt_settings.class.php(28): PT_Db->__construct() #1 /home/USERNAME/public_html/Payments/includes/classes/pt_settings.class.php(40): PT_Settings->__construct() #2 /home/USERNAME/public_html/Payments/includes/classes/pt_core.class.php(57): PT_Settings::instance() #3 /home/USERNAME/public_html/Payments/install.php(19): PT_Core->__construct(false) #4 {main} thrown in /home/USERNAME/public_html/Payments/includes/classes/pt_db.class.php on line 30
Hi Tommy,
You shouldn’t edit any config files. The install wizard should do it for you. If it doesn’t – then there is something that we need to take a look at on your server as there may be incompatibility issue. Please open support ticket and we’ll assist further – www.criticalgears.io/support-tickets/ Also, please try PHP 8.0 – see if that helps.
yes it’s confirmed 8.1 caused that error, I switched to 8.0 and see the install screen —sorry I had to create a sub domain to change the php version because I couldn’t change the live main domain. thanks
sorry spoke too soon, php 7.4 was the final winner … anything above caused that same error
Thanks Tommy, I’ve passed your message to the dev team to look into.
