Hello support team,

I have an enquiry about the plugin.

1. It is possible to hide the “Follow, Follower and following” in the profile page?

2. It is possible to add something like the button on the profile page?

Thank you

Dear Support,

I am currently considering purchasing your plugin and have a few inquiries before making a decision:

1. Is it possible to exclude registered users from appearing in the same directory as other lists created by the admin? Essentially, we want to prevent logged-in users from being displayed in the member directory that we plan to showcase.

2. Can profile pages be restricted for non-logged-in users? Specifically, we would like only logged-in users to access and view the directory member profile pages. Non-logged-in users should not have access to these pages and should be prompted to login or register instead.

3. Will the directory feature a filtering function based on categories?

I appreciate your assistance in clarifying these points before proceeding with the purchase.

Thank you for your attention to this matter.

Tried to download today and the zip is invalid. Patchstack reporting a security issue with v 5.1.5

Hello, we have purchased the plugin and we do not know how to show a message to registered users that shows a message that: “the account is pending validation”

I’ve been waiting for over a week for a support reply. Could you please handle that?

I also cannot download the latest ZIP file, same issue as MarioRocha’s comment. Windows 11, won’t download or open file. Is there an easier way to update the plugin to the latest version in Wordpress?

do you help to install

Hi, we are getting an error with PHP v8.2 for User Registration. We will renew our support but I’d like to make sure you guys are confident you can help fix it before we renew support?

We’re getting an Ajax error on Registration Form submission:

{ “installName”: “nncachebypass”, “environment”: “PROD”, “type”: “error”, “date”: “2023-12-28T20:38:29.000Z”, “severity”: “notice”, “client”: “189.215.156.196:0] auditor:event=set_user_role {\user_id\\””, “message”: “auditor:event=set_user_role {\user_id\\”}, referer: https://nncachebypass.neochro.me/profile/register/", “uuid”: “b7698b6f-9b94-4850-9a62-a590bae32808” }

Last ZIP file to download does not work

j ai fais la mise a jour de 5.1.0 a 5.1.6 depuis tout fonctionne sauf mon shortcode [userpro template=emd] qui depuis est hs sur ma page ou est présent ce shorcode avant apparaissait les users avec le filtrage a gauche etc.. depuis la mise a jour lorsque je clique sur mise ajour de la page en backend je suis redirige vers https://lenomdusite/wp-admin/post.php de plus si je reviens en frontend sur cette page contenant ce shordcode il n y a aucun user qui apparait et le filtrage a gauche et inexistant et en plus j ai plus la possibilité de modifier la page si je supprime le shortcode je fais mise a jour de la page j ai le texte que j ai ecris et lors que je vais en frontend je vois a nouveau apparaitre en haut le bouton modifier cette page ! HELP Merci d avance sinon plugin genial certainement le meilleur au niveau de la gestion des profiles sous wp

Hello there…

I just uploaded to the latest version 5.1.5 and I’m getting this error now…

[25-Nov-2023 01:57:20 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in public_html/wp-content/plugins/userpro/includes/class-userpro.php on line 222

Also running Avada…

Can you help?

Thank you

hello, please this plugin working with php version 8 ?

Hello, I want to build buddypress website, where people can create subaccounts (sub users). Creating a subaccount will be a paid service and this service must be the WooCommerce product. Is it possible to create such a functionality with your plugin?

In short: User registered on my website can create and customize other user. And creation of an additional user must be a paid service. It must be paid through WooCommerce because the payment gateway I want to embed works only with WooCommerce. User also can fully edit subaccount.

I bought this plugin a few years ago and have just installed the latest update on my website. Unfortunately there are a few errors, including:

1. Search does not work on the Members page 2. Invite Users (Enter Email addresses to Invite) does not work. 3. Import Users does not work.

The rest seems to work, but the fact I cannot import users in bulk or search for users is a big problem.

Is there a demo login?

presale question:

Is it available to download member as passbook or wallet? like a loyalty card on your phone. Downloading from email registration confirmation a .pkpass file for iOS. thanks

Last download version is corrupted

We’re having an issue with the plugin. We have removed the “website (URL)” field from our registration form and click save and it does not remove. It removes it and appears to save but once I leave that page in the UserPro settings and then go back to it, it is there again. Is there a way to remove the website field from our registration fields for our form that I am missing? I need to get it removed as I think we are getting a lot of spam registrations just so that they have a URL somewhere on our site for rankings.

dear team sir can i use one website or multiple website

Quick Question about the formatting for the Google maps Address fields that are added to the profile. I can’t see any documentation on what is expected in Address Line 1 Address Line 2 Address Line 3

I have added them to the user profile but Google Maps is saying “Please enter valid address”.

I have 2 licenses and have not used Userpro in years. Its looking like it will be very useful for my project if this formatting of address is simple….

I have tried different Variations of 123 My Street, City, State, Postcode all together on 1 line, or split over 2 or split over 3 and still no valid address…