Hi,

I noticed that Twilio serves as your current SMS gateway. Kindly take a moment to ensure that the correct Twilio SID and Auth Token are updated within the Ultimate SMS platform. This update will ensure smooth functionality and seamless operation.

To best assist you, please create a support ticket on our support portal at https://codeglen.ticksy.com/. Once your ticket is submitted, our technical team will review your case and get back to you.

Thank you.

.

[HTTP 400] Unable to create record: Permission to send an SMS has not been enabled for the region indicated by the ‘To’ number: +1787472XXXX

I bought this system and did not use it until now. So the support has expired.

Greetings,

I kindly request your attention to enable your country within the Twilio Geolocation permission settings. This action is essential to ensure smooth functionality. For detailed instructions, please refer to the following link: https://www.twilio.com/docs/messaging/guides/sms-geo-permissions.

Thank you in advance for your cooperation!

Thanks for tha tip… Its done!!!

Other tip how i use the Sender id?

Should you wish to utilize an Alphanumeric sender ID, please note that verification from Twilio is mandatory.

Thanks!

Any guide to do?

Delivered|SMe43420838b120e1c2441895b67114df2. The status appears as shipped but does not reach the shipping courier.

Could you please update the Ultimate SMS Twilio DLR configuration within your Twilio portal? This update will enable real-time status retrieval, providing you with timely information. Here is an example of the format: https://yourdomain.com/dlr/twilio.

Thank you.

that?

Try with this https://itsvegabaja.com/sms.itsvegabaja.com/Fresh_Installation_File/dlr/twilio

Thanks!!

Where i put that?

Hi,

Please check this tutorial then you will find all details. https://youtu.be/TDLhduT5VrY

Thanks!!

Hi,

Please renew your support and create ticket a ticket on https://codeglen.ticksy.com/ Then I will check your api and will add this for you. It will take 24 hours to get back to you.

Thanks!!

This occured from when we used the Resend button because some messages failed.

My developer says the checks for credit is not present for the resend process so please advice or do the needful. thank you

Hi,

Please check your ticket.

Thanks!!

Codeglen why you again close the ticket if non of the problems was fixed?? Please open the ticket and fix the issues we faced #3239260 I give you all in one comment. Waiting you more then a week now and you close the ticket? Some gateways not working at all etc. As well you send me a screeen of dashboard that not belong to us in last replay.

Hello,

If it’s feasible, kindly generate a new support ticket. Due to the high volume of tickets, responding to existing ones may experience delays. If you are unable to create a new ticket, please respond to this email at akasham67@gmail.com.

Thank you!

Will send to your mail please check this issues all in one as on ticket 2 days ago. Thank you.

Hi,

I have already send you the attachment about your sms gateways. I am waiting for your email.

Thanks!!

The platform screen that you send me is not ours. Where did you send didt recived can you send again to our email ?

Hi,

It’s your platform screen. I just change the language to english. That’s it. You can share your email address then I will send it again. Thanks!

Abul its not our platform on screen of our .io domain check again is not ours you confuse with some one else. email videospotnice@

And we dont need new install but exist one to be updated from 3.5 with all modifications tgat was done. As it is on our exist domain. “About Facebook API, Did you upgrade your API link correctly?” we doo all by the instructions

What issues you faced with this gateway BulkReply? cannot login or what?

“switeb logo” on your screen that you send in last ticket id #3239260 is definetly not from our domain.

Can you share your email? Then I will send you the attached file again. Thanks!!

in video is our domain but not on screen Can you check issues about wa and what issues yiu faced that u cannot login with gateway that not works? email is videosp

I sent the attached file to your email. Please check.

thanks!!

Thank you i send you back for problems wi wait to be fixed

Did you recived our last email with alll data and issues? Thank you

Codeglen why short codes with our sms gateway not work anymore? We need it to work until tomorrow that client will send out that kind message!! i get instead name {first_name} and email system correct name from user only shortcode!! Not work at all!

Hi,

Please check your email.

Thanks!

Hi i send you csv and about for what client problems with shortcodes

Hi,

I trust this message finds you well.

I wanted to inform you that the recent campaign deployment proceeded flawlessly without encountering any issues. I have confirmed that all components are functioning as expected. Kindly review your email inbox at your earliest convenience, as I have dispatched the comprehensive campaign details to your address.

Thank you for your attention to this matter. Should you require any further information or assistance, please do not hesitate to contact me.

Thankns!!

Hi Codeglen all about shortcode woks well, forgot that singel use not working. I send you few things from last week but still not yet updated .io with fixes and updates, please as well include otp to .io as explained in email.

Hello,

I previously mentioned that the template tag or shortcode functionality is specifically designed to function within the Campaign module. Please note that Quick Send does not support the use of template tags or shortcodes. I have addressed the four issues outlined in your email in my response last week. Regarding OTP, I will review your email and respond accordingly.

Kindly note that I do not primarily provide support via email, which may result in some delay. I appreciate your patience in this matter.

Thank you for your understanding.

Codeglen, we asking you a month back allready and still waiting. Please doo as we talk about fixes and updates from 3.5 to 3.8 what can be added to .io. Even before was ticket closed the support was not provided as we speak. Now its 14 days passed and still nothing.. Thank you. Please doo this updates and improvments as we speak to io

Greetings,

You’ve tailored the default SMS version to suit your requirements. Uploading version 3.8 to your application will overwrite your customizations. I’ve previously mentioned this. I kindly request updated server details for installing the latest version of Ultimate SMS. If you believe it’s possible to transfer your customizations after updating, I can assist you with this process.

Thank you!

Thank you i just replay to your email. Just part of the otp modul and improvments for sending server mass sms can u doo on .io not all?

Hi codeglen that why we have backup to transfer your customizations after updating will be possible right? But on io we really need OTP modul inside to work can you add for start this options?

Hi,

OK. I will proceed with upgrading your application to the latest version. However, please note that if any loss occurs to your customization during this process, Codeglen cannot be held responsible.

Thank you.

Codeglen dont accuse your client for loose any modifications that pay extra to you! Soo you are provider as you maybe remember what you say. That all version over 3.7 will be complatible with our version with next updates! Soo provide that options! Please don’t blame the end customer if something goes wrong over update that custom made was lost.

Hello,

If you opt to update your application to the latest version, I’ll need to rework your customization, which unfortunately isn’t feasible. However, please examine the current version demo of Ultimate SMS and identify the features that aren’t available in the demo. Share this information with me, and I’ll investigate further.

Thank you!

Codeglen next time thing before you add that comment. We cannot users direct to other xx domain, becose you cannot update the domain that you made some custom work! Please again provide options that OPT modul on ,io that can be avalible with improvments with sending mass messages will be update to last possible update. Thank you!

I can re-send you mail that you say that all next updates from 3.6 will be compatible with our version and your next updates.

Hello,

It appears there are several sidebar menus and additional text in your application that I didn’t include in the customization I provided. The customization I’ve implemented from your specifications should be present in the latest version. However, any additional customization done by yourself might be lost upon updating. I hope this clarifies the situation.

Thank you.

Hi codeglen forget our custom made menu please we will added later again we create back up.

OK. Please give me a couple of hours, I will update this for you. Thanks!!

Hi,

I have already updated your application to the latest version. Please check your application.

Thanks!

Hi CODEGLEN we ask you for otp modul to update to .io and now client report sms messaging campaign not working!! can u check?

Please next time check if all works after update! sms campagines not working please for asap checking!

Hi,

Please provide a perfect write permission. Please check your email. Thanks!

what is the ssh line for permissions??

Which operating system are you using?

Centos

I am familiar with ubuntu. Please contact your hosting provider. They will do this for you.

Thank you.

abul i have centos i replay to you what is the line?

Codeglen??

NEXT TIME PLEASE WE SAY ONLY OPT MODUL TO .IO NOT ALL UPDATES!! AND YOU DELITE AS WELL ALL REPORTS FROM 4 WEEKS!!! TOTALY UNPROFFESIONAL!! I NEED SOLUTION NOW PLEASE GIVE US THE LINE FOR RIGHTS!! FOR CENTOS WE USE.

Hi

You have to give time to reply. It’s not ultimate sms issue. It’s folder permissions issue. I have already told you that I am not familiar with Centos. I’m familiar with ubuntu operating system. Please check this url https://gist.github.com/breekoy/9990ceb35833754c50b7e472b41f6ea7 and follow the number 14 to 17 Thank you.

codeglen what have this with rights folders man?? Now you doo completed mees nothing works i need you to fixed.

You delited viber report wa report from first site dash.. all please add back! Totaly unproffesional!!

Hi Please send your all missing features and give me 24 hours. I will add your missing features to your application. Please also send your previous backup file to my email.

Thanks!

Hi first we must fix the campaing that not sending. Please for clear instructions.

Hi i rollback backup please add to .io only otp modul and statistics analyzer please without loosing any data!

Hi codeglen we manage permissions i hope we wil not have any issues with this after update. I send you replay please check! did you made any updates as well on our .com domain ? Following error that never happent before i send you in replay to. Soo please for .io made update without loosing any data with otp and analyzer can be done please.

Codeglen you allready says that you will merge all newest versions with ours form your 3.6 version rthat will be compatible as we speak withohut loosing any data soo please for update without losing data on .io.

Codeglen i send you email please check. Thank you soo much to resolve this issues finaly!!

Codeglen please wait to manage back up from yesterday becose your fault in the morning today with last data and then that we can update to latest version included with all modifications you made for us dont forget that. Please again NOT TO LOOSE ANY DATA DURING UPDATE! After all we pay extra for customizations please make it to be compatible with our version and final version! We waiting for that over more then 1 month. All the time we get is just comment delays replays to ticket but still nothing happent! Soo please provide solution to be updated with latest without any loosing data!

I am working on your customization task. Please give me some time.

Thanks!!

Codeglen hi any update?

Hello,

I’m currently engrossed in revising the contact module extensively. Once I finish this task, I’ll incorporate your requested feature into the most recent version. It’s crucial to note that I cannot upload the developmental version without conducting proper testing. I apologize for this.

Thank you!

Understaint and waiting!

Codeglen we still need opt solution sms inside the system to be added now.

Hi codeglen also stat not working anymore properly as should be before you updated and we roolback. Can you please check? Last sms campaignes from yesterday didnt get correct stats back how much was send its stuck on 68 sended messages id campaignes : 6571e10531753 please update with otp and fixes as you doo for speeding campains with stats and all from your last improvments. You say couple of hours now is allredy pass 10 days as we speak for update from 3.5 version with all modifications writed on ticket.

Hello,

I’m currently in the process of incorporating your customized features into Ultimate SMS. Once completed, I will release the updated version on the Envato marketplace.

Regarding the issues you’ve mentioned, I’ll thoroughly investigate them and revert to you with a resolution within a maximum of 24 hours.

Thank you!

Codeglen thank you, please dont loose any data!

Codeglen any update on this about deliverey reports to be checked from gateway that we use? Can you add otp option to our exist system please and analyzer. Until we wait to your update with our version to your exist with all other futures of your version and improvments please?

“Regarding the issues you’ve mentioned, I’ll thoroughly investigate them and revert to you with a resolution within a maximum of 24 hours.”

Hello,

I wanted to inform you that it was the weekend in my location. I kindly request a maximum of 10 to 12 hours to address the matter.

Thank you!

Codeglen?

Codeglen can you doo as we speak finaly for update all we are waiting to many time now without lost any data as well finaly! 9 days pased still waiting! Thank you!!

Hello,

Over the past 4 days, our location has observed public holidays. Our upcoming update is scheduled to be released within the next 7 working days. I apologize for any inconvenience caused during this period.

Thank you.

Hi codeglen yes as we have it no problem at all enyoe it as well wish you all the best in 2024! But if you says give me couple of hours and then past few days or weeks is not respectfull to us. Dont forget we still have 5.6 version and is pass more then 2 months that we are waiting. Please doo not lost any data as last time. Thank you.

Hello,

I have made extensive modifications to numerous files for version 3.9, including the integration of your requested features. Reverting back to version 3.8 while incorporating these changes would require a considerable amount of time. Unfortunately, I am unable to provide version 3.9 at the moment as it is still in development. Therefore, I kindly request your patience until the release of version 3.9.

Thank you!