3441 comments found.
Hi,
Since worksuite is a project management tools, any plan for empowering more the project management ? As i can see in your development roadmap more likely adding something not really related to project management for example a biolink.
Some of these will empowering the project management workflow:
https://codecanyon.net/comments/29626912 https://codecanyon.net/comments/29434563 https://codecanyon.net/comments/29196378 https://codecanyon.net/comments/28733591And most of above suggestion have been propose since a year ago.
Hi. Just got notified that admin accounts do not have the option of “add” where dropdown lists are blank. Checked it out, its true for new and old accounts. Suggestions or Fix? Matter urgent please….
No option on Super-admin side to enable such a feature in settings or packages.
IGNORE …. found the new logic. Delete post if you want.
Hi. Just want to make sure before we purchase.
SaaS means the application is “multitenancy” right? Meaning we can use this with sub-domains and/or for individual clients, on difference DB, segmenting users, correct? Sometimes vendors/sellers get this term confused, so we want to be certain and clear about what this is.
Thanks!
1. The application uses a single database for all the companies. All users, companies, etc share the same database
2. You can buy our subdomain module of ours to have a separate subdomain for every company. Current every company will have a single login page to login
Hope it clears your doubt
Will they still have to use the same database even with the subdomain module, or does the subdomain module enable separate bd for each company?
Yes it will still use same database
We might release a module in future to handle multiple database(muti-tenancy)
Pre purchase question does it have the ability to create discount codes on the saas version
Also can we create lifetime deals ?
Currently it do not have coupon code feature.
You can create packages for lifetime and assign to company
Ok so can someone sign up to a lifetime plan from the front end ?
And how hard would it be to implement a discount code system
Ok so can someone sign up to a lifetime plan from the front end ?
Company first register with default or trial package. After registration he choses the package . He can chose lifetime package if you have created one.
And how hard would it be to implement a discount code system
Our team will surely add a module for discount system in future
Hello Ajay,
Please consider testing the Products and Orders features/modules on both the Demo and the Production environments. We are currently experiencing issues with the Orders feature. In your Demo version, I am unable to locate the Products in the Company dashboard’s left-side menu, which is preventing us from addressing the issue. I would like to confirm if this problem is also present in the demo.
Both the Demo and Live versions are encountering a Server Error issue with Orders.
Thank you for your assistance.
Thank you for contacting us.
Please contact us via support.
xxxx.com/account/settings/app-settings?tab=google-map-setting
1- Is there a document on how to adjust the Google Maps settings in this link?
2- Is there a document on how to configure onesignal settings?
Hello there! Have you revisited the idea of introducing XML invoice export functionality? This is a critical requirement in Europe, and if it’s not integrated, we will no longer be able to use the product due to this regulatory issue.
XML invoice export is essential to have it in the platform.
If these functionalities will not be implemented by the end of this year, probably most companies from European Union will abandon and choose another CRM instead.
Can you please contact us via support and share some invoice xml. So our team get the idea and implement it
ticket #41616
We have already looking into and our team will surely develop the module for it
Can only tasks be created related to projects or can tasks be created without being related to a project?
Task can be created with or without related project both
thank you
Gentle Reminder: Your support has been expired
I’m not using it and I start trying to use it again. I bought it, started testing it and ended up not using it. Then looking at the new features, thinking about starting to test again. Seeing that it is worth using, I will renew the support.
Hi Team,
Can be possible to get companies details in export-excel like Email-Id, Mobile Number, Name of owner company, because currently only below details are getting in export-excel “Company Name, Package Details, Last Activity, Status”
Regards
Thank you for contacting us.
As of now, this feature is not available but i am taking this as suggestion and i am sending this to our research and development team.
Hi, please check ticket #41524 for issue of support credit. When we purchased for 1 year support we only seen credit for six months in the app dashboard. Thanks!
You need to discuss this issue with envato. They will can answer you better. The screenshot that you attached is of amount you paid. But it no where says which support you bought 6 months or 12 months.
The envato will check your license let you know which support plan you have bought
You can even check your codecanyon account. Go to downloads section
Do you have plan to add any Bangladeshi payment gateway anytime soon?
Most common ones:
https://sslcommerz.com/ https://www.bkash.com/ https://shurjopay.com.bd/Thank you for contacting us.
As of now, there is no such plan in near future.
When an offline payment is made. It gets marked as “paid”. Is there any way to mark the transactions “under review” or “pending” so accounts can manually verify the payments before marking the transaction as “paid”??
In worksuite saas we do have option for approval for package payments.
But this feature we do not have for invoices
Is there any plan to have Lead-Integration Module to like Facebook Ads, google Ads, Magic Bricks, 99 Acres, Just Dial, Indiamart, Trade India etc..
Thank you for contacting us.
As of now, there is no such plan in near future.
Hi, there must be the possibility of login and singup in system as a vendor
No, it is not there at the moment it might come in future updates.
Hello, is today’s update obsolete if yesterday’s update works?
Yes
Can we add new fields to the lead and clients form?
Thank you for contacting us.
Yes you can add via custom field module.
Before making a purchase, I urge you to take a moment to consider recent updates that have been plagued by the “ERROR 500” issue. Many users have voiced their complaints, and this problem seems to occur almost every time. Even when I reported the issue, the response was that there was no error, and it ended up taking 2 to 3 months for the issue to be resolved.
Additionally, please take a look at this post (https://community.froiden.com/d/7644-translation), where an individual inquired about why the website was still displaying in English. This clearly indicates a bug. However, the developer’s response was to encourage the user to purchase a new module to resolve the issue. The concern here is that if this issue occurred once, it is likely to happen to others in the future as well.
It’s important to address these issues and ensure the product functions as expected. Asking users to buy additional modules to fix a bug before thoroughly investigating the problem is not a user-friendly approach. We kindly request that you take note of these concerns and take appropriate actions to rectify them. Your users deserve a smoother and more reliable experience with your product.
In 90% of cases, one-click update can fail because of the following issues which completely depend on the server.
1. The server is slow.
2. The server is not able the download the zip file because of internet speed.
3. The server is not able to unzip the file because of server restrictions.
4. The server is not able to replace the files because of security reasons.
5. The server replaces half of the files and the remaining is not because of low memory.
another alternative is going manual update which is not server and all the above steps have to be done manually
We again checked the https://community.froiden.com/d/7644-translation
The issue was the translation for the Bahamas was not added by the customer which by default shows the English language. That is why we asked them for a language pack and use the button to publish Google-translated languages.
After upgrading this afternoon, I get error 500 and can’t access the script
Please contact us via support. Ignore if you have already created the created.
If you get 500 after the update. You always have the option to revert back to previous version from your backup
Okay. Thank you for the same.
Can you please provide the link or steps or docs that how to revert back to previous version from backup. So we will go through it.
Can you please tell us when you are going to launch “Fleet Management” atleast tenative date or year. https://codecanyon.net/item/universal-modules-bundle-for-worksuite-saas/48913734zip the folder
and backup the database
Sorry there are no current tentative dates for fleet management
Okay. Thank you for the same. And also thank you for launched Purchase module. We will be wait for Fleet Management.
Error 500 after last update please help
Due to server permission issue , we can’t rename the folder in language files, that’s why the issue is occurring. To resolve this you need to contact us via support.
Howmuch for UniversalBundle subscription cost?
It might come somewhere around 299 USD
Onetime Payment??
Yes, It is going to be one time payment. Pay once and enjoy all future modules for free.
By default you get 6 months of free support. You want to renew the support after 6months you can do that later.
support renew cost means this SaaS app support or UniversalBundle subscription support or both support?
If you are have queries related to universal bundle then you need universal support otherwise main app
Universal Module is launched https://codecanyon.net/item/universal-modules-bundle-for-worksuite-saas/48913734
After upgrading this afternoon, I get error 500 and can’t access the script
Due to server permission issue , we can’t rename the folder in language files, that’s why the issue is occurring. To resolve this you need to contact us via support.
