22682 comments found.
Hello! I just saw the new update with the WP Bakery AI feature… how does this relate to Envato authors who purchased the extended license here on CodeCanyon? How can this feature be integrated into an Envato Market theme? TYIA 
Hello, The AI feature is currently available via direct license as it requires an active support tenure. A plugin received with the theme has an indirect license due to which such a feature is not available. If the theme user purchases a direct license of the plugin, then such a feature can be accessed.
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Thank you. However, this partly answers what I wanted to know. I’m inquiring about the possibility of integrating the new AI feature into a commercial theme on Envato. Can authors use this feature by obtaining a dedicated license to integrate it into their themes, or is it exclusively available for individual users who purchase a theme and then obtain a direct license from you? TYIA
Hello, At present, this feature is only available via a direct plugin license which is purchased through us. As it requires a direct license, it is not available in the theme integration license.
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Hi,
In the future could you please add a filter to the getAiParamTypes() function incase a user wants to disable the AI icons completely they could just return an empty array for the filter.
Otherwise it’s more complex to give the customer code that adds CSS to the site to hide the icon, which just hides the icon but the code still runs, so it’s not as efficient. There doesn’t seem to be any way to disable the functionality completely. Maybe even a setting in the WPBakery settings panel would be good too 
Thank you!!
- AJ
Hello, Thanks for sharing. I have added this onto our list to check it’s possibility in the future.
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I was able to upgrade to the latest version with the plugins that were activated directly (as opposed as bundled in a theme). 7.2 is not available for download yet from Envato. The latest version mainly introduces an AI assistant to generate or tweak text blocks (still in beta) and a few bug fixes. The release notes are here: https://kb.wpbakery.com/docs/preface/release-notes/
Hello, Thanks for sharing. Yes, the update approval via Envato takes a few days longer due to their review process. We hope you enjoy the latest features and improvements!
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Wow, a lot of angry comments. I’d be angry too. No surprise though. Has anyone reported them to Envato?
Hello, Sorry for any trouble this may have caused. When we send an update, it has to go through a review process on Envato, and this can take a few extra days. But, good news! You don’t have to wait. You can grab the latest version right away from your WPBakery Page Builder account: https://support.wpbakery.com/downloads Once you see the update notification in your website dashboard, here’s a handy guide on how to quickly update the plugin: https://kb.wpbakery.com/docs/getting-started/update/ Thanks for your patience, and we hope you enjoy the latest features and improvements!
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I get it. We’re authors on here too, but this sounds like poor planning. Next time maybe don’t put out the release on your own website before Envato release? Just a thought.
Hello, The update can be downloaded via the WPBakery Page Builder account even when it is under envato’s review. In addition, the plugin also supports auto-updates where the user can simply use the update link in the website dashboard when the update notice appears. This makes it easier for clients to update the plugin as soon as the update is available. If the user wants to wait and download the update from envato, then that is possible once the update is reviewed and made available by envato.
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Since when has that been possible? We send clients to Envato to buy your app because we’ve noticed more problems on your own site than on Envato. Just easier thru here to connect the API and be done with it. We don’t have the luxury of going to a WPB and all that. We have over 600+ clients and 65% of them use WPB from here on Envato.
Hello, The updates in the WPBakery Page Builder account have been available since the rolling of the user portal which was done back in around the 5.0 release. Please note that the account is accessible only using the direct license that is purchased and is not accessible using the plugin that is received as a part of the theme.
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You’re not making any sense. Just drop it
Where is the 7.2 version? In changes log as well as in wp-admin it’s showing 2023-11-09 – version 7.2.
Hello, Sorry for any trouble this may have caused. When we send an update, it has to go through a review process on Envato, and this can take a few extra days. But, good news! You don’t have to wait. You can grab the latest version right away from your WPBakery Page Builder account: https://support.wpbakery.com/downloads Once you see the update notification in your website dashboard, here’s a handy guide on how to quickly update the plugin: https://kb.wpbakery.com/docs/getting-started/update/ Thanks for your patience, and we hope you enjoy the latest features and improvements!
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It’s unbelievable that nobody has been looking after their customers here for days. Where is the 7.2 download?
Hello, Sorry for any trouble this may have caused. When we send an update, it has to go through a review process on Envato, and this can take a few extra days. But, good news! You don’t have to wait. You can grab the latest version right away from your WPBakery Page Builder account: https://support.wpbakery.com/downloads Once you see the update notification in your website dashboard, here’s a handy guide on how to quickly update the plugin: https://kb.wpbakery.com/docs/getting-started/update/ Thanks for your patience, and we hope you enjoy the latest features and improvements!
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@Laborator That’s what confuses me, too Maybe because codecanyon.net wasn’t available on friday 10th. I’d tried to access it, but got only an error page. Then I triied themeforest.net which works, but only got version 7.1. I hope it will be available here in the next days.
Hello, Sorry for any trouble this may have caused. When we send an update, it has to go through a review process on Envato, and this can take a few extra days. But, good news! You don’t have to wait. You can grab the latest version right away from your WPBakery Page Builder account: https://support.wpbakery.com/downloads Once you see the update notification in your website dashboard, here’s a handy guide on how to quickly update the plugin: https://kb.wpbakery.com/docs/getting-started/update/ Thanks for your patience, and we hope you enjoy the latest features and improvements!
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WPBakery Page Builder 7.2 was released four days ago according to this changelog https://kb.wpbakery.com/docs/preface/release-notes/, why is still in version 7.1 here in CodeCanyon?
Hello, Sorry for any trouble this may have caused. When we send an update, it has to go through a review process on Envato, and this can take a few extra days. But, good news! You don’t have to wait. You can grab the latest version right away from your WPBakery Page Builder account: https://support.wpbakery.com/downloads Once you see the update notification in your website dashboard, here’s a handy guide on how to quickly update the plugin: https://kb.wpbakery.com/docs/getting-started/update/ Thanks for your patience, and we hope you enjoy the latest features and improvements!
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I have purchased this plugin and now i am getting this when trying to update
An error occurred while updating WPBakery Page Builder: To receive automatic updates license activation is required. Please visit Settings to activate your WPBakery Page Builder. Got WPBakery Page Builder in theme?
Hello, Please make sure that you have activated the plugin license as per: https://kb.wpbakery.com/docs/getting-started/activation/ to avail auto-updates.
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Dear WPBakery Support Team,
I am encountering a critical issue with the WPBakery Frontend Editor. When attempting to use it, I am presented with a blank page featuring only the WPBakery logo. The page fails to load completely and remains frozen.
Key details:
WordPress Version: 6.4
WPBakery Version: 7.1
Active Theme: Woodmart
PHP Version: 8.2I’ve tried standard troubleshooting steps like disabling other plugins and clearing cache, but to no avail. This issue is significantly impacting my workflow, and I urgently require assistance to resolve it.
Thank you for your prompt attention to this matter.
Hello, The issue looks like a conflict with frontend editor. I would recommend taking site backup and checking the same by switching onto a default theme like twenty twenty three to see if the same issue persists. If it does, then please drop us a ticket via support portal: https://support.wpbakery.com/ and share your temporary login details in it so that it can be investigated further.
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Message is still showing after 48 hours: There is a new version of WPBakery Page Builder available. View version 7.2 details. But there is no new version to install. Several customers who have a license complain about this. Could you please fix this issue. Thank you.
Hello, Sorry for any trouble this may have caused. When we send an update, it has to go through a review process on Envato, and this can take a few extra days. But, good news! You don’t have to wait. You can grab the latest version right away from your WPBakery Page Builder account: https://support.wpbakery.com/downloads Once you see the update notification in your website dashboard, here’s a handy guide on how to quickly update the plugin: https://kb.wpbakery.com/docs/getting-started/update/ Thanks for your patience, and we hope you enjoy the latest features and improvements!
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Wordpress is asking to update to 7.2 but the download still contains 7.1 What is wrong?
Hello, Sorry for any trouble this may have caused. When we send an update, it has to go through a review process on Envato, and this can take a few extra days. But, good news! You don’t have to wait. You can grab the latest version right away from your WPBakery Page Builder account: https://support.wpbakery.com/downloads Once you see the update notification in your website dashboard, here’s a handy guide on how to quickly update the plugin: https://kb.wpbakery.com/docs/getting-started/update/ Thanks for your patience, and we hope you enjoy the latest features and improvements!
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Latest version is showing as 7.1 but Wordpress is asking to update to 7.2 and it seems from https://www.wordfence.com/threat-intel/vulnerabilities/wordpress-plugins/js_composer/wpbakery-page-builder-for-wordpress-formerly-visual-composer-473-multiple-cross-site-scripting-issues that there is a security issue with versions below 7.4
Where do we stand?
My bad – misread the security notice – it refers to a much older version – sorry.
That aside, does it mean I have to buy a new license from the WPBakery site to get 7.2?
Hello, If you have already purchased the license, then you can update it using any of these two methods: https://kb.wpbakery.com/docs/getting-started/update/
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Hi
1-Is that fully compatible with Litespeed cache?
2-Is it lighter than elemntor?
3-dose your page bilder dose inculde the semantic html tags?
Hello, 1)The plugin is not tested with a specific cache plugin. However, it should work fine except if the cache plugin has a feature to minify the js/css.
2)The page builder code is optimized for rendering. You can use: https://wpbuildersfightclub.org/ to compare its performance and page speed scores with other page builders.
3) The page builder mainly works in the content area with divs. However, the semantic tags are also used in some cases.
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I get a notice that I need to update the WPBakery Page Builder Design Options, but when I click on it I get to a page that I’m not authorized to view it. Running the latest version 7.1…What’s up with this weird bug?
Hello, This can occur if the theme is using an integration code which is restricting the access to design options. You can backup the site and follow these steps:
1) switch onto a default theme like twenty twenty three.
2) go to WPBakery Page Builder -> design options -> disable or re-build & save.
3) switch back to the main theme.
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Hallo, ik kan geen bibliotheeksjabloon importeren. Er wordt aangegeven: “licentie is verlopen”. Ik heb deze gekocht: Purchase Date: 2023-04-23. Ik begrijp dus niet waarom ik dan ineens weer 51 dollar moet betalen een half jaar na aanschaf . Maar u geeft op de aankooppagina aan dat uw product voor één jaar geldig is. Bij voorbaat dank voor uw reactie!
Hello, The license purchased via codecanyon comes with six months of support tenure. The support tenure can be extended by renewing it. An active support tenure will make it possible to access the template library.
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There appears to be a bug with WP 7.1 and Mac Safari 17 and the WP Hover Box element. They front hover box headline still appears when you flip the box (the front headline appears on the back but mirrors) Does not appear that way on Firefox
Hello, Yes, this issue is on our bug-fix list and it will be fixed in an update.
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Just tested in 7.2. Still an issue
Hello, I am afraid, this issue was not fixed in 7.2 release. The 7.2 update was more focused on AI related feature releases.
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Hi, there seems to be a glitch with the photo and (image only) blog gallery – at least in Firefox. The images are “stacked” when loading but don’t slide as usual to their regular position. This is a rather recent bug.
Resizing the browser lets the images change position, so I assume it has to do with js – but that’s not a workaround I can expect from my visitors.
Is there maybe a problem with a recent update?
See https://bensahlmueller.com/photography/ for an example.
Hello, Looks like the output is getting altered on the page. This can be due to theme or a third party plugin. I would recommend taking a site backup and then checking it by deactivating rest of the plugins and switching onto a default theme.
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Hello.
Any temporary fix for the disappearance of theme header, footer and layout issue in the latest versions of WPBakery Page Builder? It seems you are not giving a direct answers to the people facing this issue other asking them to renew their license… The issue persists even when changing theme to WP default themes, which means it might be a bug in the latest versions of your plugin…
Thank you!
Hello, We have found that this issue occurs if in the layout options, blank layout is selected: https://i.imgur.com/1joG1D6.png The layout needs to be set to default layout for it to display header and footer.
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I want to report a bug in WPBakery 7.1. I’m, using a CTA element and there I have placed a button aligned in the right. If the text is short, the button will not align in the right area.
See video: https://d.pr/v/Jf1ayV
As you can see this bug happens in a default WP theme too.
Hello, Thanks for sharing. We have added this onto our bug-fix list.
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