Hello,

Thank you for your message.

This is not supported at the moment, the payment account can be set only at the administrator level, and only one account per payment gateway.

Thanks!
Yulia
Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

Hello,

Thank you for your message.

I’m afraid, this is not supported. Please vote for this feature request: https://ideas.booking-wp-plugin.com/boards/feature-requests/16276. The forum is where we track requests for new capabilities, and our product development depends directly on the number of votes each request receives.

Thanks!
Yulia
Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

Hello,

Thank you for your message.

Please note that the plugin was not designed for this type of business cases, as it was designed to be used by one business. Though, it you find a solution to use it, note that for this type of projects you will need the extended license.

Thanks!
Alex
Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

Hey, Making it a SaaS product or Multi Admin is an entirely ridiculous idea, my question was a entirely an query. While there are so many pre-made alternatives on the market so for any startup, purchasing an Extended version of your product is pointless. Let the author team know that we anticipate a more friendly answer, and they should not write something along the lines of “You find a way to use it.” Since I am a random buyer in this marketplace, I do not have conditional intention of altering your products without legal rights & permissions. I appreciate you not being friendly.

Hello,

I apologize if my initial response was unclear. An extended license is required if you plan to use the plugin in an intermediary business model where your customers are charged a fee for accessing Bookly booking form. In all other cases, a regular license is sufficient. You can find more information here. Regarding the landing page, the demo site was created using the Phlox WP theme and Elementor. Unfortunately, we are unable to provide support about the page set up, because such type of requests are outside the scope of what we’re able to support

Thanks!
Alex
Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

Hello,

Thank you for your message.

I’m afraid such an option is not yet supported. You can leave your request here: https://ideas.booking-wp-plugin.com/boards/feature-requests and if it gets enough votes, it might be implemented in the future release.

Thanks!
Alex
Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

Hello,

Thank you for your message.

1) Yes, there is an Italian translation.

2) It can be restricted only at the service level (for each service in part).

Thanks!
Alex
Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

Hello,

Thank you for your message.

Please follow the link below to create a support ticket, so we can look into this matter.

Click Here To Get Bookly Support

Thanks!
Yulia
Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

Hello,

Thank you for your message.

Please note that the plugin was not designed for this type of websites, as it was designed to be used by one business. Though, it you find a solution to use it, note that for this type of projects you will need the extended license.

Thanks!
Alex
Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

Hello,

Thank you for your message.

Right now, such option is not supported.

You can leave your request here: https://ideas.booking-wp-plugin.com/boards/feature-requests and if it gets enough votes, it might be implemneted in the future release.

Thanks!
Kate
Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

Hi there.

Thanks for reaching out.

I’d be happy to assist you with any questions or concerns you have regarding Bookly, the plugin we specialize in. While I’m unable to provide information or support about other plugins, I’d be happy to share some details about the default configuration of Bookly Pro, as listed at https://bit.ly/33w8172 includes the following: Fully-customizable booking form that can be used on any device: https://support.booking-wp-plugin.com/hc/en-us/articles/212800185-Publish-Booking-Form Filterable, sortable, and searchable booking list that you can print or export to CSV: https://support.booking-wp-plugin.com/hc/en-us/articles/212973145-Keep-Track-and-Edit-Appointments Unlimited number of Staff Members with individual working schedules, prices, and the ability to manage their profiles and online booking calendar: https://support.booking-wp-plugin.com/hc/en-us/articles/212177569 Unlimited number of Services which you can group into categories and set unique colors for easier viewing in Bookly Calendar: https://support.booking-wp-plugin.com/hc/en-us/articles/212176289-Services Importable and exportable customer base with unlimited clients list which displays payments stats and internal notes about the client: https://support.booking-wp-plugin.com/hc/en-us/articles/212978685-Customer-List Various templates for customizable Email and SMS notifications: https://support.booking-wp-plugin.com/hc/en-us/articles/212997905-Set-Up-Emails Two types of synchronization modes (One-way and Two-way front-end only) between Bookly Calendar and Google Calendar: https://support.booking-wp-plugin.com/hc/en-us/articles/203572552-Google-Calendar-Sync Built-in analytics with booking statistics: https://support.booking-wp-plugin.com/hc/en-us/articles/360002160553-Analyze-your-business-statistics-Bookly-Analytics- Offline payment (cash on arrival) WooCommerce compatibility: https://bit.ly/3Jvdz5P Multi-language support – 12 languages included: https://support.booking-wp-plugin.com/hc/en-us/articles/203600092-Translate-Booking-Form-via-WPML Six months of 24/7 online customer support (from the date of purchase): https://support.booking-wp-plugin.com/hc/en-us/articles/4898431917714-Customer-Support Integration with Zoom, Google Meet, and Jitsi Meet: https://support.booking-wp-plugin.com/hc/en-us/articles/360013355499-Online-Meetings-Zoom-

You’ll find the list of the various Bookly add-ons here: https://www.booking-wp-plugin.com/add-ons/ which you can purchase in addition to the default Bookly PRO for more advanced functionality.

I just wanted to clarify how Bookly works with scheduling. It’s all set up on a weekly basis, so when you create schedules for your staff members, those schedules remain consistent week after week. The time slots available in the booking form are based on these schedules, and how the hours are divided and displayed in the form depends on the time slot length you’ve chosen.

Each staff member has their own unique schedule. When a customer books a specific time slot for a service with a staff member, that staff member becomes unavailable for that time slot for any other services. For example, if Superstar is booked for service Awesome on Tuesday at 10 am, she won’t be available for any other services at that time. Likewise, other customers won’t be able to book service Awesome at that specific time, unless another staff member is assigned to provide that service.

Before making a purchase, we recommend trying the sandbox on a live website to get a better understanding of how Bookly Pro and its add-ons work together. You can access the sandbox mode by going to this link: https://www.booking-wp-plugin.com/create-your-free-sandbox/, entering your email address, clicking on the “Configure” button, and following the steps you’ll receive in your email.

If you have any other questions or if there’s anything else you’d like to know, please feel free to reach out to us by sending us an email at sales@bookly.info and mention Ticket #283657 so we can look into this matter for you.

Many thanks,
Richel

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

Hello,

Thank you for your message.

Currently, we don’t have any bundle offers, though thanks for your feedback.

Thanks!
Alex
Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

Hello,

Thank you for your message.

Please check the Bookly PayPal Checkout (Add-on): https://support.booking-wp-plugin.com/hc/en-us/articles/360007740459-PayPal-Checkout-Add-on.

Thanks!
Yulia
Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

Hello,

Thank you for your message.

The plugin doesn’t support this type of services now, though my advise as a workaround, you could create a service that will available only for the first day of the course and add in the service description the schedule for the rest of course, this way you can get the payments for these courses.

To set up these one time events, you will need the following add-ons – Special Days (Add-on) and Service Schedule (Add-on) to set the service availability and Group Bookings (Add-on) – if you would like to set up a service that can be booked by multiple customers (and Bookly Pro too).

You can test the plugin and these add-ons by generating your personal demo version: https://www.booking-wp-plugin.com/create-your-free-sandbox/. Add-ons can be activated in the Plugins section.

Thanks!
Alex
Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

Hello,

Thank you for your message.

Glad to hear that you have found the solution.

Let me know if you have any other questions.

Thanks!
Kate
Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

Hello,

Thank you for your message.

You can chang the color in Appearance section:

Thanks!
Kate
Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

fix

Hello. It looks like the problem has been resolved. You can always reach out to us in the future whenever you have any doubts or concerns.

Hello,

Thank you for your message.

My colleague already replied in that ticket, the reported behavior occurs because the created services are not connected to staff members.

Thanks!
Alex
Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

Hi there.

Thanks for reaching out.

Please check if the Bookly Packages Add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/115003045634-Packages-Add-on will work with this requirement. It allows you to offer package deals for your client’s favorite services as well as add an optional discount on packages. So you will need to create a simple service for the price of the packages then your client will have to book their first appointment right away in the front-end booking form. And then you assign the packages in the back-end so your customers can book the rest of the package services later as long as they’re booked within the set validity period. Currently, the default Bookly booking form doesn’t support the booking of packages by your customers on the front end. However, the new Bookly search form is fully compatible with the packages feature – your clients can book the package (https://www.booking-wp-plugin.com/bookly-pro-v5-0/) of services like standard services. See how it works on our free live demo (https://www.booking-wp-plugin.com/demo/packages/book-a-package/).

The workaround, if you use the default Bookly booking form (https://support.booking-wp-plugin.com/hc/en-us/articles/212800185-Publish-Booking-Form), is to give the customers’ user accounts so that when they’re logged in, they can see a list of purchased packages with expiration dates, details, and the ability to schedule the rest of the package services. Please check this article for online access to booking for clients: https://support.booking-wp-plugin.com/hc/en-us/articles/212455529-Online-Access-to-Bookings-for-Clients.

Kindly note that the packages don’t work and are incompatible with the following add-ons.
1. Bookly Group Booking Add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/360000259594-Group-Booking-Add-on
2. Bookly Custom Duration Add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/360005082294-Services-with-flexible-duration-Custom-Duration-Add-on-

However, if you have both the Bookly Packages Add-on and Bookly Group Booking Add-on installed, your customers can still book the simple services with the group booking capacity. But the services in the package can only be booked by a single person.

Rescheduling is currently available in the Bookly Customer Cabinet Add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/360005099314-Customer-Cabinet-Add-on. This allows customers to access, manage and delete their details and appointments list in a user account. So they can view the appointments list and history, and see all details of the appointment (such as date, time, employee, status, price, etc.). And the ability to reschedule or cancel their bookings. This lets you comply with the GDPR requirements since they can view, update, and delete their personal information, and remove their customer profile.

Kindly note that Bookly is designed to work with a weekly schedule. The schedules you set up for the staff members are their consistent availability moving forward – for each and every week. So timeslots offered in the front-end booking form are founded on these schedules. The time slot interval or how the hours are divided and presented in the booking form is based on the time slot length.

So each of the staff members will have their own schedule. The system will offer the schedule of the selected staff member in the Timestep. Once the staff member is booked for a particular timeslot for a service, that staff member and service are no longer available. For example, if staff member Superstar is booked on Tuesday at 10 am for service Awesome then staff member Superstar is no longer available on Tuesday at 10 am for any other services she provides. Likewise, other customers will not be able to book service Awesome on Tuesday at 10 am, unless other staff members are assigned to provide this service.

The add-ons https://www.booking-wp-plugin.com/features/, such as the Bookly Packages Add-on and Bookly Customer Cabinet Add-on, are intended to help give more flexibility to achieve desired features. Since Bookly Pro is the main plugin, it needs to be installed and activated to be able to use Bookly add-ons since these add-ons are supplementary to the main Bookly Pro plugin. And the booking form looks exactly like the demo.

Please check our demos:
https://www.booking-wp-plugin.com/demo/customer-cabinet/
https://www.booking-wp-plugin.com/demo/packages/

OR try the sandbox on a live website before purchasing to understand how Bookly PRO and its add-ons work together and discern if Bookly products fit your business needs. To access the sandbox mode, please go to https://www.booking-wp-plugin.com/create-your-free-sandbox/, add your email address, click on the “Configure” button, and then follow the rest of the steps you’ll receive in your mail.

If I am off-base, you need additional help or have additional questions/clarifications about this, please email us at sales@bookly.info and mention Ticket #283107 so we can look into this matter for you.

Many thanks,
Richel

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

Hello,

Thanks for reaching out.

If you give your staff members access to WordPress Dashboard with either Contributor, Author, or Editor role then the staff member can only view and edit appointments in their own calendar (as well as, if allowed, edit their info as a staff member) that belong to that corresponding staff member associated with that WordPress user. The permissions based on the level of access are as follows:

• Subscriber – doesn’t see actual data values in any of the dashboard sections;
• Contributor, Author, or Editor – can only view and edit appointments in the calendar that belong to the staff member associated with that WordPress user. Can also edit their info as a staff member;
• Admin – full access to WP Dashboard;
• Bookly Supervisor – your staff under this role will manage Calendar, Appointments, Profile, Customers, and Payments menus;
• Bookly Administrator – full access to Bookly.

Please check this article: https://support.booking-wp-plugin.com/hc/en-us/articles/212973745-Access-to-WP-Dashboard-for-Staff for more details.

Otherwise, please check the Bookly Staff Cabinet Add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/115003349989-Staff-Cabinet-Add-on. It will allow your staff members/employees to manage their schedule (including days off), bookings, calendars, personal details, services, and prices, create appointments, and export their calendar information into a CSV file without access to the WordPress admin panel. However, please note that the creation of services is, at this time, possible in the back end through admin only. And currently, it is impossible to forbid the staff to edit their appointments.

Kindly note that Bookly is designed to work with a weekly schedule. The schedules you set up for the staff members are their consistent availability moving forward – for each and every week. So timeslots offered in the front-end booking form are founded on these schedules. The time slot interval or how the hours are divided and presented in the booking form is based on the time slot length.

So each of the staff members will have their own schedule. The system will offer the schedule of the selected staff member in the Timestep. Once the staff member is booked for a particular timeslot for a service, that staff member and service are no longer available. For example, if staff member Superstar is booked on Tuesday at 10 am for service Awesome then staff member Superstar is no longer available on Tuesday at 10 am for any other services she provides. Likewise, other customers will not be able to book service Awesome on Tuesday at 10 am, unless other staff members are assigned to provide this service.

The add-ons https://www.booking-wp-plugin.com/features/, such as the Bookly Staff Cabinet Add-on, are intended to help give more flexibility to achieve desired features. Since Bookly Pro is the main plugin, it needs to be installed and activated to be able to use Bookly add-ons since these add-ons are supplementary to the main Bookly Pro plugin. And the booking form looks exactly like the demo.

Please check our demo: https://booking-wp-plugin.com/demo/staff-cabinet/ OR try the sandbox on a live website before purchasing to understand how Bookly PRO and its add-ons work together and discern if Bookly products fit your business needs. To access the sandbox mode, please go to https://www.booking-wp-plugin.com/create-your-free-sandbox/, add your email address, click on the “Configure” button, and then follow the rest of the steps you’ll receive in your mail.

If I am off-base, you need additional help or have additional questions/clarifications about this, please email us at sales@bookly.info and mention Ticket #283087 so we can look into this matter for you.

Many thanks,
Richel

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

Hello. Thanks for your interest in Bookly items. Yes, it’s possible. Please see this post for more info https://www.booking-wp-plugin.com/let-clients-book-timezone/

Hello,

Thank you for your message.

Please follow this guide: https://support.booking-wp-plugin.com/hc/en-us/articles/212413769-Payment-Options

Thanks!
Alex
Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials