1446 comments found.
HOW can we Export Orders from specific Year only, for example Only orders from 2021 ? we did those filters, but it did not work for us: https://imageupload.io/9SpTqdIEh0yON2H
Hi,
Thanks for getting in touch
Please add filter like 1) date is newer than or equal 01-01-2021 2) date is older than or equal 31-12-2021
Let me know if you have any questions
Thanks and have a nice day
Hello can you please advise on this Ticket #1934 we submitted some time ago, nearing 2 weeks now. This needs an urgent response please…
Hi,
Sorry for late reply
We give you highest priority and we will transfer your ticket to our mailing support
Let me know if you have any questions
Thanks and have a nice day
Hi, say me pls is it possible download multiply images from one field separated with some symbol? Like this – https://i.imgur.com/76P24Bh.png
Thanks
Hi,
Thanks for getting in touch
You can use any image separator. If you face any difficulties then please contact me from my profile page at https://codecanyon.net/user/vjinfotech and I will guide you soon as possible
Let me know if you have any questions
Thanks and have a nice day
I did just that – I put a comma…. but how can I make these files linked to the product gallery? I didn’t find settings for the product gallery
please contact me from my profile page at https://codecanyon.net/user/vjinfotech and I will guide you soon as possible
thanks, done
Hi, I’ll write 7 days ago…. I see you don’t open my email with file example data
I found…. it is white space between to links on image….. I deleted it and now work fine
Hello, can you kindly respond to our ticket? We can’t move forward without a working resolution. As of now this application in not functioning. Thank you and best regards.
Hi,
Thanks for getting in touch.
I will process your ticket and try to provide solution soon as possible
Let me know if you have any questions
Thanks and have a nice day
You never replied to my emails it’s been 2 months.
I make sure you will get your resolution as soon as possible with highest priority
Please let us know which cron job or cron command we can add (for example, within the “WP Crontrol” plugin) to enable YOUR Plugin to automatically delete exports that are generated automatically from your plugin. Currently, we have to manually delete these automatically created backups every day. Thank you for providing the command!
Hi,
Thanks for getting in touch
Please read this article https://plugins.vjinfotech.com/wordpress-import-export/article-categories/background-cron-processing/
Let me know if we can assist with anything.
Thanks and have a nice day
the url you gave us, does not show any cron job or cron command we can add (for example, within the “WP Crontrol” plugin) to enable YOUR Plugin to automatically delete exports that are generated automatically from your plugin. so please can you give us this commeand? thanks
Hi,
Sorry for misunderstanding. i thought you required assistent about add cron job for import and export data
Auto delete log will available in next major update
Let me know if you have any questions
Thanks and have a nice day
Hello, I really enjoy working with the plugin and have never had any errors. Now today I wanted to import some images from a URL, and the same error always occurs.
Existing item found #10687 Warning : File Download Error : Invalid File Format
The CSV file consists of: SKU: 0412767K Title: ESJOT drive sprocket “32195” 520, steel, weight-optimized 13 URL: https://images.eosweb.de/images/artikel_xl/mdqx/mdqxmjq4ofjfmq?t=MTY4NzYyNTk3NA==
Can someone help me???
Hi,
Thanks for getting in touch.
Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and I will guide you soon as possible
Let me know if you have any questions
Thanks and have a nice day
Hi, I am trying to use the plugin but it says it is active on another site. I have no idea on what site it is. Can you please deactivate it on your side so that I can import orders. Or tell me how I find out where it is active myself. For my other plugins I can login and see where the plugins or themes are used, so just steer me in the right direction please. Many Thanks Vernita
Hi,
Thanks for getting in touch.
Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and I will guide you soon as possible
Let me know if you have any questions
Thanks and have a nice day
I did contact you from your profile page the day before I made this comment. Please reply asap. Thanks Vernita
Your license is now deactivated and free to use on any site
Thank you, I have sent you a message yesterday and waiting on your response. I have a question please also, If I use the “Upload From URL” method with scheduling, will the schedule redownload the file or it will download it once and keep using it, I have tried it and it does not seem to be re-downloading the file. which method allows me to update a file outside the server and the plugin download and uses it?
Hi,
Thanks for getting in touch.
Please use “Upload from url” option to get Updated file from URL
If you face any issue with that option then please contact me from my profile page at https://codecanyon.net/user/vjinfotech and I will guide you soon as possible
Let me know if you have any questions
Thanks and have a nice day
Hello, Is plugin compatible with php8.1? I am trying to schedule an import every certain time, it is downloads and reads the file rows fine but stays at processing and does not import or update anything. Please help. thank you
Hi,
Thanks for getting in touch.
plugin is fully compatible with PHP 8.1.
Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and I will guide you on the issue as soon as possible.
Let me know if you have any questions
Thanks and have a nice day
I have contacted you through your messages and have not gotten response!!
your ticket is under processing we will contact you soon
Please check and reply to ticket #1906
Hi,
Thanks for getting in touch.
We will process your ticket and provide solution soon
Let me know if you have any questions
Thanks and have a nice day
Great plugin! Thank you
Hi, I have several variable products with more than 200 variations. The products have color type attributes and each color with its own hexadecimal code.
This plugin can export and import these products with all their attributes and their respective hexadecimal codes?
Thanks!
Hi,
Thanks for getting interest in our product
Plugin can easily handle 200+ variations and all data including attributes and hexadecimal code.
i am assuming hexadecimal code is attribute or meta.
Let me know if you have any questions
Thanks and have a great day
Hi, is this plugin compatible with HPOS ?
I mean, if I have a shop with HPOS activated and I import old orders from a shop without HPOS activated, when I import them to the shop with HPOS, will it work under HPOS?
Thank you.
Hi,
Thanks for getting in touch.
We have not tested yet but we use standard WordPress + WooCommerce API so most probably it will work
Let me know if you have any questions
Thanks and have a nice day
Hello, its there a option available, when i import products to be saved as draft, or privat not directly published?
It would be very usefully so can check if the details are ok, before publish it
Hi,
Thanks for getting in touch.
Please change post status to draft under Other Product Options in import step 4
Thanks and have a nice day
Hello is this plugin still valid, it seems to be becoming older fast, considering all the changes made since October 2022? 8 Months no updates? Thanks
Hi,
Thanks for getting interest in our product
Plugin use standard WordPress functions so there will no impact on any changes. But we will continue add new features.
We are already working on major update. it will release soon
Let me know if you have any questions
Thanks and have a great day
Hello, thank you for the quick response, if I can ask, what features are you looking to add, any plans to run a sale on this soon as well? Thanks again.
Hi,
easy UI, more addons, double import/export speed, more options and much more
for near future, we are not planning to run any sale. if any changes in plans we will inform you
Let me know if you have any questions
Thanks and have a nice day
Is there any way to import product to automatically create new fields for acf repeater?
Hi,
Thanks for getting interest in our product
Plugin support ACF so it can import repeater field
Please share more details about your needs so i can help you.
you can direct contact me from my profile page at https://codecanyon.net/user/vjinfotech and share more about your needs
Let me know if you have any questions
Thanks and have a great day
Hello, does this plugin support deleting products that are gone in new xml?
Hi,
Plugin will not delete anything. we will add this feature in our future updates.
Let me know if you have any questions
Thanks and have a nice day
also the google drive settings not working for me. I went through the steps and made sure all are good but once I click on “Pick from google drive” and then click on the google account I used for the project, the popup window disappear and nothing happen. If you have seen this issue before and know a solution, please share it with us. Thank you
Hi,
Thanks for getting in touch.
This is not frequent issue but guide us to detect issue.
Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and share more about issue so we can detect it.
Thanks and have a nice day
I have emailed you few days ago and have not got a response yet.
I will check try to solve your query as soon as possible
Hello, I want to ask if I want to auto import “Upload from Desktop” will the cron use the same file on my local computer? or is it going to use the same file that was initially uploaded to the server when setting the new import?
Hi,
Thanks for getting in touch.
There is no direct connection between your computer and live site so it’s same file when you setting the new Import
Thanks and have a nice day