8952 comments found.
Hi I’m getting these errors in my PHP logs that seem to come from the filter everything plugin:
- PHP Warning: Undefined array key “used_for_variations” in /srv/htdocs/wp-content/plugins/filter-everything-pro/src/Entities/EntityManager.php on line 1187
- PHP Warning: Undefined array key “logic” in /srv/htdocs/wp-content/plugins/filter-everything-pro/src/Entities/EntityManager.php on line 1203
- PHP Warning: Undefined array key “logic” in /srv/htdocs/wp-content/plugins/filter-everything-pro/src/Entities/EntityManager.php on line 1208
Could you please provide me with a technical solution?
Thank you
Hi kelprestation,
What version of PHP you are using on your server?
Best Regards,
- Victor
Thanks for your return. Php version 8.1
This is very weird, can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Best Regards,
- Victor
Thank you for your feedback. I’ve sent you an email directly to the email address given in the document with the information requested as well as the warnings listed and the log file.
I remain available if necessary. Bruno
Hi kelprestation,
Apologies for a late response. We have checked those warnings and it seems that the issue is in very old filters which were created with the older version of the plugin when there were no certain features. In order to remove them you can delete old filters and create new ones.
Best Regards,
- Victor
Hello, Thank you for your feedback. I’ve created a lot of filters. Redoing everything would take a lot of time! Would you have a technical solution for correcting these warnings without having to redo all the filters in my shop please?
Hi kelprestation,
Well, you’ll still need to delete them from the database to fix the warning. In fact, you can just ignore them as they are just warnings and not errors or anything critical. It shows a warning that it didn’t find the certain option in a filter that was created earlier because there was no such option in older versions. It doesn’t have any impact on the system or plugin workability.
Best Regards,
- Victor
thank you for these explanations, I understand. I’ll have no choice but to leave them.Cordialy. Bruno
94cd3836-bc0e-4819-bd03-636c27d218d9
This is relating to my previous query. I am disappointed not to have the PRO service up and running as it is still not accepting my license key.
Hi nickm126,
Please send us the license key via PM. Please do not share here any sensitive information. You can find PM here – https://codecanyon.net/user/stepasyuk
Also check this page one more time to be sure you are sending the license key and not the purchase code – https://filtereverything.pro/resources/license-key-issues/
Best Regards,
- Victor
Need help editing the ../range.php file. I would like the min and max (range) fields to be empty by default. I could not find these options in the plugin settings. Is it possible to achieve this in a fairly simple way? The fields I am talking about are marked in red https://imgtr.ee/image/eOJjW
Hi czaczawik,
Out of the box, there is no such ability, but you can write a custom code to make it work like that, keep in mind that those values are used by the filter, just to prevent workability issues. If you do not have enough skills we would recommend hiring a dev from such a platform like Upwork so he will do it for you.
This part with inputs is responsible for showing them:
<div class="wpc-filters-range-wrapper">
<div class="wpc-filters-range-column wpc-filters-range-min-column">
<?php // if there are value in $_GET we have to put it into field ?>
<?php // attr step should be configured in options ?>
<input type="number" class="wpc-filters-range-min" name="<?php echo esc_attr( $minName ); ?>" value="<?php echo esc_attr( $min ); ?>" step="<?php echo esc_attr( $filter['step'] ); ?>" data-min="<?php echo esc_attr( $absMin ); ?>" />
</div>
<div class="wpc-filters-range-column wpc-filters-range-max-column">
<input type="number" class="wpc-filters-range-max" name="<?php echo esc_attr( $maxName ); ?>" value="<?php echo esc_attr( $max ); ?>" step="<?php echo esc_attr( $filter['step'] ); ?>" data-max="<?php echo esc_attr( $absMax ); ?>" />
</div>
</div>
Please note, that we do not write or debug custom codes following the support policy here on CodeCanyon.
Best Regards,
- Victor
My nickname You know already…. What would happen if you added (at)gmail at the end…. hmm. I think it would benefit both parties.
Hello it appears that the Filter Everything WP_Query->get_posts LIMIT on return results is 1000? Can this be increased?
Query caller: WP_Query->get_posts FilterEverything\Filter\EntityManager->getAllSetWpQueriedPostIds FilterEverything\Filter\EntityManager->prepareEntitiesToDisplay FilterEverything\Filter\Plugin->prepareEntities do_action
Query (IDs replaced with XXXXX): SELECT SQL_CALC_FOUND_ROWS wp_posts.ID FROM wp_posts WHERE 1=1 AND wp_posts.ID IN (XXXXX, XXXXX, XXXXX …) AND wp_posts.post_type = ‘XXXXX’ AND ((wp_posts.post_status = ‘publish’)) ORDER BY FIELD LIMIT 0, 1000
Also to add more context, we are filtering based on a custom post type and as an example, we have filters by custom fields like Country which shows a count of US (820) and Canada (180) which is interesting because equals 1000. All the other options for country and even all other filters show count (0). But if you click on for example Ireland, then the count for Ireland shows (112). It seems like it is limiting the total count to 1000 and the first 2 options that take it are US and Canada.
Hi roberttavares,
Our plugin doesn’t apply any limit like that, it is added by some other plugin or custom code. You can try to turn off all of the plugins leave only Filter and Woo with a default theme like 2021 and test everything.
Best Regards,
- Victor
Hi Victor, it seems that Filter Everything conflicts with Elastic Search (or vice versa) so that the Filter Everything results/counts do not reflect actual search results. We have tried to work through these issues, but have not been successful after many attempts so we have decided to go in another direction for filters which is unfortunate because i just purchased 2 Filter Everything Pro licenses, but will not be able to renew. Thank you
Hi roberttavares,
This feature is planned to be added in the future plugin updates, but for the moment it does not work out of the box.
On the other hand, the plugin contains its own hook that allows you to intercept already modified (with filters added) WP_Query and combine it with search engines like Elastic Search or similar.
If you are familiar with PHP coding I think you can find a way how to combine them.
Best Regards,
- Victor
Hi, I’m using the PRO plugin with Bricks Builder. I use the shortcode because I don’t see any other option. The problem is that the result is not filtered. So filters are visible, but results are not filtered. I tried to change the “and what to filter” settings to every posible option (#1 to #9 and the main query) but it doesn’t help.
I use “Where to filter: commom wordpress pages—> all archive pages for this post type”
In bricks I built my own product loopt query so I’m not using the default shop page.
I don’t use caching nor Ajax.
Hi consiglio,
Thank you for choosing Filter Everything PRO.
Please try to place the filter set on the specific shop page (category page) and try to test it’s workability. If you created your own custom loop it might be unique for each shop page and categories page, that’s why it is not working correctly.
Best Regards,
- Victor
Thanks for your reply. At the moment I only have 1 shop page for all categories. For testing, I’ve duplicated that page, gave it the conditions (in Bricks) to only use that template for a specific category of products and tried the filter again. The behavour is still the same.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Best Regards,
- Victor
already sent the credentials
Hi consiglio,
We have checked the site and created another filter set, one we set for a shop page the needed query is number 5 and the second one for category pages the needed query is number 6 and everything is working correctly.
Best Regards,
- Victor
Hello. I created different categories with different groups of custom fields for each category with ACF plugin. Some properties of products from different categories are the same and ACF plugin named the keys of the fields the same. Now i noticed that on the product category page where filtes is displayed meta values of product of one category used as the search terms in the second category, which is may be beneficial in some cases but not in mine, because alsi i noticed some glitches in ACF plugin appearing when you creating fields with same names. For example i have field key name “frame size” from the parameter of ‘bicycles’ category and for the category ‘components->frames’ are the same name but sets of the values are different. For the ‘bicycles’ sizes are :
170-180 cm, 190-200 cm, 150-160 cm, 200-210 cm, 80-90 cm,
160-170 cm, 120-130 cm, 130-140 cm, 140-150 cm, 180-190 cm,
For the bicycle frames are :11”, 13”,15”,16”,17”,18”,19”, 20”,21”,22” And i see this values mixed in one filter named “Bicycles”. ...130-140 cm, 140-150 cm, 180-190 cm,19”, 20”,21”,22”...
This situation becomes very nasty for the ‘Brand’ field every product in each category has this field.
That’s why i should ask what is the best way to name ACF fields related for different categories ? If i name them the same then filter terms from one category will be mixed to filter terms to another category. If i give fields of product for category and subcategory different names than i probably cant filter products of nested category on the page of main category, for example on main ‘Clothes’ category i’ll not be able to filter ‘Hats’. So what is the best strategy to give names for ACF fields . what’s work the best and without glitches ? I suppouse i can give name with prefixes, but ACF plugin also has suspicious glitches, and don’t want to work correct if you giving the same names to fields. But then how to filter subcategory products on category page ?
Please suggest the best practice how to manage this situation.
Hi tparashchuk,
Thank you for choosing Filter Everything PRO.
Let’s break it all into small parts to understand better.
1) You created in ACF groups of custom fields 2) Do Groups have custom fields with repetitive meta keys? Like group one (length) and group two (length)? 3) You create a filter by that repetitive meta key and you see in filter mixed result?
Is that what is happening? Or do we understand it in the wrong way? Also please send the link to the page with the issue and some screenshots to better understand the situation.
Best Regards,
- Victor
Hi. Yes Groups have custom fields with repetitive meta keys. Yes i created filter by that repetitive meta key and i see mixed results. Actually it’s meta key “Frame size” and in one group possible values are in inches and in another group possible value in “XS,S,M,L,XL …” I decided not to keep repetitive meta fields and renamed them all, so i do not see mixed result anymore. But i want you to suggest, how to work with repetitive metafields, what strategy to choose, may be you do have an article somewhere. I cant give you the page URL with issue, because i renamed metafields and deleted existing products to add bunch of new.
The thing is that the plugin gets all of the data from the database by that meta key. If you create a couple of fields in different groups using the same meta key, in the database it will choose all of the data by this meta key, so that’s why you see mixed data.
We can recommend always using unique meta keys for each value to prevent any issues and in general as well. Also, please note if you change the meta key in ACF it is not renaming it in the database, and do not delete it as well.
Best Regards,
- Victor
Hello there – I just chose FilterEverything PRO. I apologize but it is not showing on my archive page. I’m sure I’m doing something wrong. I’ve made the archive page ‘businesses for sale’ here: Templates -> Theme Builder -> Default Business Archive. That is what I’ve tried to filter. I’ve created a log-in for your team, backedup, added plugins, and sent a PM with the credentials. Please help if you’re able. I really look forward to using your plug-in and hope to learn the solution to not be a burden next time. Thank you. -Brian
Hi Brian,
Thank you for choosing Filter Everything PRO.
This is your page in Elementor – https://prnt.sc/Fn-O1eTmciG5 It is displayed on the page – https://prnt.sc/b76bw46kvgsB posts are stretched and hide the widget area. Here we added some z-index with background color so you can see it better – https://prnt.sc/0A1CMDRpNyzz
But you have created the site in some of the most unusual ways, mixing Divi and Elementor together it’s all just falling apart. So instead of trying to understand how and why you created pages like that, we created a page “TEST FILTER” and with Elementor placed posts to show business for sale, and placed the Filter Everything Widget just to test it all. We placed on that page a filter set by the name “Filter By” so on this page this is all set up so you can check the workability – https://equitybound.com/test-filter/ first choose any filter term then click the “Search” button.
Please check the page, check the filter set that is placed on that page, and check Elementor as well, to understand how to place it all correctly so it will work.
Best Regards,
- Victor
Hi Victor, thanks for your help. This is clearly not my area of competence and expertise. I work in banking and I’m looking for support on the web dev buildout in its early innings. If you happen to know anyone able to support this on wordpress or even generally with CSS/Python experience, please let me know anytime here or at brian@equitybound.com. I’m searching on Fiverr/upwork/toptal but there are some horror stories and it’s tough. Thanks for troubleshooting the issue above – I’ll take a look at your changes now. I really appreciate your patience and support.
Unfortunately, we cannot recommend any developers to avoid problems if something goes wrong or the developer is not qualified enough.
Best Regards,
- Victor
Hi there, just purchased the pro version – trying to filter woocommerce products on attribute, using Divi theme. Filter appears fine using the wdget code but nothing is getting filtered. Appreciate your help on this!
Hi paolavness,
Thank you for choosing Filter Everything PRO.
Perhaps you didn’t choose the correct query, go inside the filter set setting, and in the “And what to filter?” choose another query hit update, and try it’s workability.
Best Regards,
- Victor
Great that worked, thank you!
Hello, I purchased the plugin today but unfortunately there seems to be an malfunction
It seems like the plugin can’t fetch the wc-attribute’s terms…
Thank you in advance and best Regards!
Hi RCDE1,
Thank you for choosing Filter Everything PRO.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it? Also please send the link to the page where you are facing those issues so we can work with it.
Best Regards,
- Victor
Thank you, I just sent the credentials
The issue was in incorrect WP_Query inside the filter set settings in the “And what to filter?” dropdown, we chose the correct one and everything is working correctly now.
Also for a product “JBL EON 615, aktiver Fullrange-Lautsprecher” we set in attributes 4000 just so you can see the range is working because they both had 1000
Best Regards,
- Victor
I was not able to find the answer in the previous comments, so please explain. The license is for one domain. We often use the staging environment. Will your plugin work on staging even though the domain is different? During installation, the plugin needs to be installed on the staging site first, and when everything is set to be pushed to the live site. Is this feasible?
Hi shone76,
Thank you for your interest in the Filter Everything plugin.
It’s a one-time payment lifetime license, for two sites to have the ability to activate it on stage and prod sites.
Best Regards,
- Victor
Hello, I was just about to purchase the plugin right when i found a strange bug using the free version. When the plugin is active, I get a space at the top of the site when you are on any pages without the filter showing. Right now I have only the filter (side bar) option on the product pages and those pages look great. But any other page I get this padding at the top of the site around 50px. I turn off the plugin and that space disappears. I’m hoping there is a fix for this, I don’t want to pay for the PRO version if this keeps happening.
Any ideas? Thanks, Keith
Hi Keith,
Thank you for your interest in the Filter Everything plugin.
Could you send the link to the page with the issue so we can check it? If you are using a widget area it can be just the padding/margin of the widget area or anything else, in any case, that’s not a problem to fix with one or two CSS styles.
Best Regards,
- Victor
you can view it here: https://keithm129.sg-host.com/
You will see at the top of the site a white gap on all the pages other than shop pages.
It is very weird that it is appearing – https://prnt.sc/LGEi83SYRoO1 since it is a selected terms container. Did you place any shortcodes inside the page templates? Or on any pages? It shouldn’t just appear like that.
Best Regards,
- Victor
Nope. I even turned off all plugins and still same thing. Maybe the theme itself doesn’t like it. I’m using Kadence if that helps any. I really didn’t want to look for another filter plugin, yours is highly recommended.
Hi Keith,
You send the credentials to the wp-admin dashboard following this document so we can check it and understand if it is plugin issue or shortcode of the plugin placed in template or any other issue.
Best Regards,
- Victor
sent credentials. looking forward to what you find.
We have checked the site, please check the page.php template since we do not have access to the templates if that template contains any shortcode. Because it looks like it has since it is only appearing on the pages that are using the page.php template.
Best Regards,
- Victor
I have enabled the file editor, so you can now view all theme pages.
It seems that a couple of things are placed on a single page using this hook – https://prnt.sc/88l1-1i69Vv7 if we just comment it out, the white line is disappearing from the site.
We try to recreate it on our back to check if everything will be displayed correctly.
Best Regards,
- Victor
Hi graygear,
Update information.
The issue was simply in using this hook for chips – https://prnt.sc/Cnq5JwKU5ewC basically removing it from the plugin settings and everything will work correctly.
Best Regards,
- Victor
Wow…. that’s great, I would have never looked there. That seems to fix it. Ill keep playing around with it a bit more. Thanks for all your help.
Hello. Tell me, please, is this a one-time payment for the plugin or not?
Hi mishmelsite,
Thank you for your interest in the Filter Everything plugin.
Yes, it’s a one-time payment lifetime license, for two sites to have the ability to activate it on dev and prod sites.
Best Regards,
- Victor
Hi A follow up and thank you for your advice on the last issue. I have a further issue now which is that the filter does not seem to be filtering at all now. My site is at petsware.co.uk and here is a screencast of functionality or rather the filter not functioning.
Please could you take a look – you have the login details from the support request from a few days back and apologies that the issue was nothign to do with you. it is fixed now anyhow thanks to you.
https://app.screencast.com/cVAE9CDKeQwsAThanks Ian
Hi Ian,
The issue was in the incorrect query in the “And what to filter?” dropdown, we set it up on the 3rd – https://prnt.sc/t49mKdN10I6l and everything is working.
Best Regards,
- Victor
Oh – thanks a lot. Great support by the way which is much appreciated!
Hi Ian,
Thank you for your warm words about out work. We would be glad to get from you a positive review about the plugin here on CodeCanyon – https://codecanyon.net/item/filter-everything-wordpress-woocommerce-filter/reviews/31634508
Thank you in advance!
Best Regards,
- Victor
Hey, I purchased this item. However, when I put in the license key, it comes back as “invalid key”
Hi tammys20,
Thank you for choosing Filter Everything PRO.
Please check this link to get some information on this issue – https://filtereverything.pro/resources/license-key-issues/
Best Regards,
- Victor
Dear author i purchased just now your plugin and i have the following concerns
(1) I don’t find any styling options on how to edit the colours and the style of the filters
(2) While adding the licence key am getting “Unknown Error” message
(3) I want to add the filter in a specific position in custom designed page, do you offer any HTML Block, shortcode or something that i can place it in the exact location i want your filters to appear?
new.demetriadeshandling.com is the website that am trying to use it
Hi lambrianidespanagiotis,
Thank you for choosing Filter Everything PRO.
1) You can use custom CSS for that. In order to find the needed class you need to use browser dev tools and inspect the needed element. For example like the filter title – https://prnt.sc/7HQMBZjIqciE and we add the needed CSS in the Filters -> Settings -> Experimental -> Custom CSS:
.wpc-filter-title {
color: red;
font-size: 40px;
}
2) It seems that your server does not allow connection with our license server. We can activate it on our side, but we need the following things from you:
1. Credentials to your /wp-admin following this document
2. And your license key.
3) All of the shortcodes you can find here – https://filtereverything.pro/resources/shortcodes/
Best Regards,
- Victor
That’s not the answer i was looking for guys, you are very usefull but your plugin is not user friendly add all. very difficult guys,
(1) Very difficult to do styling, we should do custom css, you don’t have a user friendly dashboard to edit colors & styles that’s frustrating.
(2) We don’t want to give access to our website since our website have lot of confidential information.
(3) We tried to use your shortcodes but seems impossible to use cause they need ID of search filter that in order to find it need to do so many front and back steps with inspecting which we’re not familiar. Usually should be shown there in your plugin not to dig deep in the code of website, that’s not friendly.
We prefer to proceed with a refund your plugin is not working as expected and need lot of custom coding
Hi lambrianidespanagiotis,
1) Unfortunately there are no predesigned options to choose from, the styling can be done with custom CSS, and we can provide all of the needed information on elements that you want to customize to your styles.
2) If you don’t want to provide access to the wp-admin dashboard then we can do it in another way, you need to send a license key and the site domain name via PM so we can do the registration manually and provide you with the needed information what you need to do next.
3) All you need to do is place the shortcode [fe_widget] in the needed place, there is no need to place a shortcode ID, moreover, the ID will be removed from the shortcode with future updates. You place a shortcode on a page for example “Test” and choose from the filter set settings in the “Where to filter” dropdowns “page” + “test”.
Can you please provide more detailed information on “is not working as expected” so we can provide a solution to this matter? Anf help you to set up the plugin.
Best Regards,
- Victor
1) Yes of course we can assist you with styling.
3) Can you please send your message via PM here – https://codecanyon.net/user/stepasyuk under the “Email Stepasyuk” message? So we can provide the answers via Email.
Best Regards,
- Victor
Email sent
Is it possible to use the “Enable the Pop-up Filters widget” on mobile but still display one filter? So the filter button appears but one filter but the other filter is still visible on the page
Hi centrable,
Custom coding will be necessary for this task. The final result will largely depend on the specific approach and implementation method you choose. By carefully planning and executing the coding process, you can ensure that the end result aligns seamlessly with your objectives. It’s essential to consider factors such as functionality, user experience, and scalability during the development process to create a robust and effective solution.
But it won’t be easy to do it, one of the ways to do it is a custom mobile mode without turning on pop-up mode.
Best Regards,
- Victor
Hi! I just bought your plugin today, and I love it so much! This is by far the best filter plugin for woocommerce without a doubt!
One question: How can I make a labeled list / checkbox filter with pre-grouped product prices? i.e. clickable pre-defined groups of price ranges like below
- under $5
- $6 – $10
- $11 – $20
- $21 – $50
- $51 – $100
- $101 and more
Thanks for your support!
Hi kota2,
Thank you for choosing Filter Everything PRO and for your kind words.
You can create an ACF custom field with select and put the provided options there and basically choose those options on the needed products that fall under this price. Then create a filter set by this custom-filed meta key.
Or write a custom solution, which will analyze the current URL, and each option will add to the URL its get parameter with the min-max price. But that would be a bit hard.
Best Regards,
- Victor
Hi, I just purchased your plugin and everything works well but I have two questions. It is regarding this site: https://staging.holycargo.ch/brands
1. You can click on th eimage of each bike and open a popup with all the details on it. Once I select a filter the popup doesnt open anymore. When I reload the page, it works
2. How can I set an individual text on the Dropdown Menus? – Select Brands – I would like to change that.
Thank you and best regards
Hi phillencolin,
Thank you for choosing Filter Everything PRO.
The resolve the first issue please check this page – https://filtereverything.pro/resources/ajax-related-problems/
1) To translate it with the Loco translate plugin or other software if you use a non-English language on your site.
2) To use the Templates Overriding feature https://filtereverything.pro/resources/templates-overriding/ to override the dropdown.php template and replace the string.
3) To use hook ‘wpc_dropdown_default_option‘ if you are familiar with PHP development. Here is an example:
// Define a custom function to modify the default option text
function custom_dropdown_default_option($default_option, $filter) {
// Modify the default option text as needed
$modified_default_option = sprintf(__('My custom text: %s', 'filter-everything'), $filter['label']);
return $modified_default_option;
}
// Hook the custom function to the 'wpc_dropdown_default_option' filter
add_filter('wpc_dropdown_default_option', 'custom_dropdown_default_option', 10, 2);
Best Regards,
- Victor
Hi Victor
Regarding Point two with the naming, that went well. Point the Ajax problem surpasses my knowledge! Can you give me a hint?
Hi Victor, could you help me out with the Ajax problem? I dont have the knowloedge to solve that problem
Hi phillencolin,
jQuery(document).on('ready', function(e){
bricksInteractions();
});
This is the code you need to insert somewhere on your site, or in some custom JS file. You can also insert it in footer.php between <script>...</script> tags
This should solve your problem after AJAX loads the filter results.
Best Regards,
- Victor
Hi Victor, thank you for you help! This worked now!
Hi Victor, sorry, I was a bit too fast… It is very random, but after selecting a filter it opens up like two popups at the same time and the popup on top is without styling and content. Tried with Chome and Firefox. Have a look for yourself, klick through or reload the page couple of times: https://staging.holycargo.ch/brands/
Hi phillencolin,
Yes, it looks like it is duplicating it, but in general, what you should do, is to find the correct event on the click and replace it with the one that we provided. Since we checked all from the browser.
Best Regards,
- Victor
Hi Victor, I contacted the Bricks developers about how I can find the correct event, this is what I got back:
To solve this issue, the plugin developer should provide an event after each filter response from the server, instead of jQuery ready event.
Example: If the plugin always dispatch an event like jQuery().trigger(‘ajax-completed’) after the success AJAX calls.
Then you can use this code: jQuery.on( ‘ajax-completed’, ()=>{ bricksInteractions() })
Unfortunately I dont know what to do, do you know how we can solve this?
Sorry for all the inconveniences and appreciate your support
Hi phillencolin,
We’ve sent this to the development team and will update you as soon as we get an answer from them. Apologies for any inconvenience.
Best Regards,
- Victor
Hi Victor, thank you very much!
Hi phillencolin,
Can you please send the credentials to the wp-admin dashboard following this document so we can check it? Also, send the place or instruction where have you added the code that was previously presented.
Best Regards,
- Victor
Hi Victor, I sent you everything!
Hi phillencolin,
Thank you for the credentials. First thing first, please use an older version of the PHP like 8.0 or 8.1 but not the latest version as half of your plugins do not work correctly because of it. When you will downgrade the PHP version please let us know so we can continue.
Best Regards,
- Victor
Done! 
It seems like you have some prefix issues as well in the filter set.
Best Regards,
- Victor
Hi, yes, I noticed that aswell and changed the prefixes. I tested everything, but the problem still persists…!
Hi phillencolin,
Yes, unfortunately, we couldn’t get to the root of the issue yet, and for all the previous situations everything was working correctly, this is a unique situation, for now on you can disable AJAX and it will work as intended, until we find the root of the issue.
Best Regards,
- Victor
Any News?
Hi phillencolin,
Unfortunately, we haven’t received any updates from the development team regarding this matter. It’s possible that the issue is more complex than initially anticipated, and it may take longer than expected to resolve. We apologize for the inconvenience and appreciate your patience as we work to address this issue.
Best Regards,
- Victor
Hi Victor
My deadline for delivering is getting closer. Actually, I have 2 weeks from now. Do you think we can still get a solution with the developer team, or should I look for an alternative? Unfortunately, I can’t change the way of showing the product details in a popup… And the other problem is that Ajax is a must…!
Hi phillencolin,
Yes, honestly from our side we can’t do much here. As those events are applied from Bricks builder on your elements. And it doesn’t matter which plugin you will use, but if the page will be updated with AJAX those events would need to be reatached again.
It is really worth asking Bricks support, how to reattach all of those events/interactions that were applied on elements after the page is updated with AJAX.
Best Regards,
- Victor
Hi Victor, I am so sorry, but for my client Ajax is a must. I habe to find another solution filtering then… Is it possible to get a refund? Best regards
Hi phillencolin,
Another solution that uses AJAX will give you exactly the same results. The problem is not with the plugin, but with the fact that the applied events are not attached after the AJAX update. The problem is that it’s not the best way to create a page using the builder and then look for a way to re-attach those events since they are not encapsulated.
More materials about it here:
- https://itecnote.com/tecnote/javascript-jquery-event-wont-fire-after-ajax-call/
- https://copyprogramming.com/howto/jquery-event-won-t-fire-after-ajax-call
In general, a refund is possible by creating an appropriate form from your account.
Best Regards,
- Victor
Hi, I didn’t get the refund. So I will try to find another solution with you. Lets see how we do that!
I tried everything with a popup without dynamic data and that works well. Then I used a Plguin to create a dynamic Popup. I tried it with the filter from WP Grid Builder and that actually worked well with Ajax. So I tried it now with your Plugin, but after the filter is being applied the Popup doesnt open anymore. Here would be the page: https://staging.holycargo.ch/brands
Hi phillencolin
We added a solution to the functions.php file and added a comment to it as ”// reattach lightbox events after AJAX Update” so you can check it there. Now everything is working as it should.
Best Regards,
- Victor
Dear, We tried to setup the filter on mobile but its not showing in dropdown. We already followed the steps available in faq but not showing. Can you help?
Hi mrijnwal,
Thank you for choosing Filter Everything PRO.
Can you send the link to the page with the issue so we can check it? Also, please provide more detailed information on “it’s not showing in the dropdown” perhaps any screenshot?
Best Regards,
- Victor
Is it possible to remove a chip set for a specific filter set?
(So if there’s two filter sets on on page, just to remove one chip set)
Hi centrable,
Actually, you can place a shortcode of chips and use the ID of the filter set to display the only chips from the needed filter set, more about shortcodes is here – https://filtereverything.pro/resources/shortcodes/
If you are using the widget area, you can turn it off from there – https://prnt.sc/xQB50qsIYz5W
Best Regards,
- Victor