Hi virbion,

1) AJAX icon issue – https://prnt.sc/imFRY1iCrQVD related to this weird z-index.

2) Please provide more information on this matter “Also, how do we get the filter to refresh to the top of the page when changing the query” It’s a bit confusing to understand what do you need.

Best Regards,
- Victor

Thanks. The issue is that the filter is not forcing the list to go to the top.

Hi virbion,

This issue is connected to the page/theme realization or some plugin conflict. But in general, there is a big amount of errors in JS and that’s probably creating some type of conflict with it.

You can use this pattern in order to find the problem. Disable all plugins, leaving FE PRO and some others like Woo only for functionality testing. If it still doesn’t work properly, change the theme to the default one like 2021 (not 2022 or 2023), and check if it is working properly. Maybe it’s some custom code or theme code that’s preventing it from working properly. In this way, you will have 100% correct information on what exactly is causing this issue some plugin, theme, or code.

Best Regards,
- Victor

Hi sharksharkco,

Thank you for choosing Filter Everything PRO.

1) Since you have two custom fields MIN/MAX. You need to create two filters by custom numeric field, If you don’t need the slider you can turn it off from here and have only inputs – https://prnt.sc/iE9MmIt5JanK You can always use some CSS to create exactly what you would like to see (for example, just one slider with one input field just hiding other input and slider range button). If you want to create one filter that would use two custom fields it is impossible to do with any filter plugins out there.

2) As for the second question, yes it is impossible to create a second filter with the same taxonomy in one filter set. But you can create two filter sets and place them on the needed page, all you need to do is separate the terms you want to show in the first filter set and in the second one. So one will include State and Second only City. But if possible, we recommend creating a separate taxonomy with the CPT UI. This way it will be more convenient in further manipulations with Locations and City.

Best Regards,
- Victor

Hi Lonelywalker,

Thank you for your interest in the Filter Everything plugin.

Yes, you can create multiple filter sets with the needed filters and place them on the needed categories.

Best Regards,
- Victor

Hi ruslanyh,

Thank you for choosing Filter Everything PRO.

Try to change the WP_Query inside the filter set setting in the “And what to filter?” dropdown and hit update then check the workability.

Best Regards,
- Victor

Thank you! Now it works

Hi ruslanyh,

I’m glad that your problem was solved.

If it is possible I would be thankful for a positive review about the plugin here on CodeCanyon – https://codecanyon.net/item/filter-everything-wordpress-woocommerce-filter/reviews/31634508

Thank you in advance!

Hi Alan,

The answer with the screenshot was provided via email. Now everything is working correctly.

Best Regards,
- Victor

Hi techdudes23,

Thank you for choosing Filter Everything PRO.

Unfortunately, you cannot do it with the current functionality that comes out of the box. You can write something close to it using custom coding, but it will require significant skills in PHP and WordPress itself alongside with JS skills.

Maybe with future updates, there will be such functionality out of the box, but at the current time, it is not here yet.

What you can do is just create ACF custom fields, and create a step-by-step filter using different meta keys for each step like meta_key_1/meta_key_2/Meta_key_3 that is the only way around without writing custom code.

Best Regards,
- Victor

Hi bcnmoda,

This looks like a conflict between the URL prefix and some taxonomy term or name. If they match, then this is the reason why these links stop working.

To fix this, it will require changing the suspicious URL prefixes that are already used on the site. Try to rename them from the Filters -> Settings -> URL Prefixes on the unique one and hit save.

Best Regards,
- Victor

It is not with a term of the taxonomy, but with the name of the taxonomy…

Now I have changed the slug that is automatically generated by your plugin (Filters -> Settings -> URL Prefixes), so that the slug is different from the name of the taxonomy… But I don’t understand it, because it should be able to work, right? Or does everyone have to modify the slug to be different from the taxonomy name?

During the creation of a filter, you write the URL prefix. If the prefix is the same as for example, the category slug, in the end, you’ll face a conflict issue, because there will be confusion about who should process the request the Woo/WP/FE or any other plugin, and as a result, you’ll get 404 page.

Best Regards,
- Victor

Dear Victor,

I would like to express my appreciation for the excellent service provided by you and your team. First and foremost, thank you for your assistance. I understand that I need to load an archive page or WordPress block in order to enable filtering on the page. I have noticed that when I attempt to do this, I am indeed able to select from various queries for filtering. However, when I try to use the filter, I encounter a page displaying the message “Die pagina kan niet worden gevonden” (This page cannot be found). It is likely that I am making an error in the process.

In the meantime, I have already generated new credentials and forwarded them to you for your reference.

Thank you for your continued support.

Sincerely,

Yannick

Hi yannickverstichel,

The issue is hiding in the plugin “Permalink Manager Lite” as our plugin has its own permalink, which is why it is not working correctly, and they will not work together.

However, in your finctions.php file, we have added this code:

define( 'FLRT_PERMALINKS_ENABLED', false );

This code turns off our plugin permalinks, and you see in the URL just a GET parameter. But everything is working now.

Best Regards,

Hi Team,

Thanks for solving this issue for me. It seems to work good for now.

Have a nice day.

Best Regards,

Yannick Verstichel

Hi ericmarcuson,

Thank you for choosing Filter Everything PRO.

Well, you can either hide the next and prev buttons or update its functionality to make it take into account the current URL, instead of resetting it. So if you are on mysute.com/shop/color-red/brend-apple/ it should take it fact this URL and add the page to it.

Best Regards,
- Victor

Thank you Victor, I understand that it should be working that way. Shouldn’t the plugin manage pagination? Do you have any suggestions on how we can get this to work?

No, the plugin is not responsible for the pagination and how it was implemented. But if you are using Elementor, you can ask their support on how to make the pagination work correctly, because the numeration is working correctly but the next previous is not working as intended. Perhaps they can provide a solution to this matter.

Best Regards,
- Victor

Hi eugenemes21,

Thank you for choosing Filter Everything PRO.

You can place the shortcode in the needed container or place a widget area there. About shortcodes, you can read here – https://filtereverything.pro/resources/shortcodes/

Best Regards,
- Victor

I used following shortcode [fe_chips] to show filter but nothing showing. To illustrate the idea more clearly, I have attached a screenshot that demonstrates the feature I have in mind. Please find the attached screenshot for the same. https://ibb.co/Jdkk9Fp

As shown in the screenshot, I would like to request the ability to create a filter positioned on the top of a table or content list, similar to what is seen on the website

Hi eugenemes21,

The shortcode to display the filter widget is [fe_widget], In order to create such a filter as on the screenshot you need to choose labels and apply custom CSS to create such style as you want.

Please note, that we do not provide custom features/styling following the support policy here on CodeCanyon.

Best Regards,
- Victor

Hi copastorekz,

Thank you for choosing Filter Everything PRO.

It is a pretty common thing when you are using AJAX, Please read this documentation page – https://filtereverything.pro/resources/ajax-related-problems/ to understand why it is working like that and how you can fix it.

Best Regards,
- Victor

Hi brael,

You can choose the needed sorting order from a filter set settings for a needed filter – https://prnt.sc/PKONKI3P1P1Q

In general, there is no support for accounts whose support period has expired following the support policy

But we can help you later after all requests from accounts with valid support periods are processed. It may take some time – days or weeks.

If you want to get it faster, please extend your support period and this request will be processed in the first queue for supported accounts.

Best Regards,
- Victor

Hi Feliperaja97,

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Best Regards,
- Victor

Hi i make a manually backup and send you the access

Hi Feliperaja97,

We have checked the site and you have some URL prefix issues, You should not use the same URL prefixes as attribute or categories slugs, they all should be unique. In order to proceed and fix it all more likely that all of the filters will be lost. When you are ready for it, let us know so we can start fixing it.

Best Regards,
- Victor

Hi Igor_Shyshka,

You can use this function:

/**
 * @return array|false all selected filters or false
 */
flrt_selected_filter_terms();

Best Regards,
- Victor

Can we connect to Google Meet? We need to sort this out ASAP.

Hi suchi5,

Thank you for choosing Filter Everything PRO.

Unfortunately, we are not using Google Meet to provide support. If you choose in the filter set set hide filter and hide empty terms If on the page there are no posts with those filter terms it will simply hide it all. Please check those settings in your filter set settings – https://prnt.sc/-F9FH4-HfIxm

Also, make sure you are using the correct WP_Query in the “And what to filter?” dropdown inside the filter set settings.

And what exactly do you need to filter on the presented category page? There are no visible posts to be filtered.

Best Regards,
- Victor

Hi Funkwarrior,

You need to turn on this option in the Filters -> Settings -> Experimental – https://prnt.sc/iX-Lgz-5RiDl and use the shortcode [fe_open_button] for the filter button on the needed pages. More about shortcodes can be read here – https://filtereverything.pro/resources/shortcodes/

Best Regards,
- Victor

Thank you Victor, sorry I must have read docs carefully before asking support! Have a nice day!

I have created a custom post type and added the filter everything to the sidebar widget. I am looking to style that so that I can change font type and colour but cant see any options for this. Hope that makes sense.

thanls alan

You can use brwoser tools and inspect the needed elemnt and change their styles. For example like the filter title – https://prnt.sc/7HQMBZjIqciE and we add the needed CSS in the Filters -> Settings -> Experimental -> Custom CSS:

.wpc-filter-title {
    color: red;
    font-size: 40px;
}

Best Regards,
- Victor

many thanks I will give this a try

Hi deepcoding,

Thank you for choosing Filter Everything PRO.

Please send the link to the page with the issue so we can check it.

Best Regards,
- Victor

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Best Regards,
- Victor

Done

Hi partnersrrc,

Thank you for the credentials. The issue you are facing is not connected to our plugin at all. We have deactivated the plugin and those errors still appearing, They are related to this code:

const screen_size = window.innerWidth;

if (screen_size < 900) {
    var filter_close = document.createElement("img");
    filter_close.src = "http://petsware.co.uk/wp-content/uploads/2022/01/x-mark-24.png";

    const appendChildren = document.querySelector('.inside-left-sidebar #block-14');

    appendChildren.appendChild(filter_close);

    const mob_fil = document.querySelector('.cstm_mob_filter');

    mob_fil.onclick = function() {

        document.querySelector('.is-left-sidebar').classList.add("cstm_filter_active");

    }

    const trigger_filter_close = document.querySelector('.inside-left-sidebar #block-14 img');

    trigger_filter_close.onclick = function() {

        document.querySelector('.is-left-sidebar').classList.remove("cstm_filter_active");

    }

}

More likely this is some type of custom code, that cannot find some element by its class/tag.

Best Regards,
- Victor

Hi csavinell1,

Thank you for choosing Filter Everything PRO.

We would recommend the quick start guide – https://filtereverything.pro/resources/quickstart/ Also, please make sure you choose the correct WP_Query from the “And what to filter?” dropdown in the filter set settings.

Best Regards,
- Victor