Hi ibenitez,

It seems that your server does not allow connection with our license server. We can activate it on our side, but we need the following things from you:

1. Credentials to your /wp-admin following this document
2. And your license key. (not the CodeCanyon purchase code)

Please, send all these via PM.

Best Regards,
- Victor

Hi rickaahz,

Thank you for choosing Filter Everything PRO.

Most like you have chosen the wrong post type here – https://prnt.sc/RX8-ype8ZqjV which is caused by the No WP Query.

Best Regards,
- Victor

Hi Victor, thanks for the reply. Everything was setup correctly. But it does not do what I want to achieve, please see my comment from 37 minutes ago!

Best Regards,
- Victor

Hi fphutopaz,

We get only credentials but we didn’t get any license key yet. Could you check it, please?

Best Regards,
- Victor

Yeah sure, how about now?

The license key is activated and everything is working well.

Best Regards,
- Victor

I also tried every possible way to include both the pagination links and the products in the wrapper

Hi evanv_yt,

It seems that pagination is not compatible with our plugin and making some type of the copy of query and using it without taking in fact the filtered elements. Could you send the link to the page with the issue si we can check it?

Best Regards,
- Victor

Verwijderen van: Er heeft zich een kritieke fout voorgedaan op deze site.Meer informatie over probleemoplossing in WordPress. mislukt

Hi varan,

You need to remove the filter set via FTP, and could you please check what PHP version do you have on the server? If it is higher than 8.1 please downgrade it to 8.0 or 8.1 in order to make plugins work normally.

Best Regards,
- Victor

Hi Damien_SW,

Thank you for choosing Filter Everything PRO.

There is the possibility to use the ‘wpc_terms_before_display’ hook to sort terms to your needs via code modifications. More information you can find here – https://filtereverything.pro/resources/hooks/#terms-before-display-hook

Here is the code example for a custom color oredring:

add_filter('wpc_terms_before_display', 'wpc_sort_terms_as_needed', 10, 2);
function wpc_sort_terms_as_needed($terms, $filter){
    // pa_color - is desired taxonomy
    if ($filter['e_name'] === 'pa_color') {
        // Define the custom sorting order
        $customOrder = array(
            'red',
            'blue',
            'green',
            'purple'
        );

        // Create an associative array to store term objects
        $termMap = array();

        // Populate the term map
        foreach ($terms as $term) {
            $termMap[$term->slug] = $term;
        }

        // Sort the terms based on the custom order
        $sortedTerms = array();
        foreach ($customOrder as $slug) {
            if (isset($termMap[$slug])) {
                $sortedTerms[] = $termMap[$slug];
                unset($termMap[$slug]);
            }
        }

        // Add any remaining terms to the sorted array
        foreach ($termMap as $term) {
            $sortedTerms[] = $term;
        }

        return $sortedTerms;
    }

    return $terms;
}

Basing on this example you can create a custom order for any of the needed terms.

Results can be seen here – https://prnt.sc/pYxJUGe6tXVM

Best Regards,
- Victor

Hello, c

thanks for your answer. Can you tell me where I should add this code ? Which file and should I use child theme ?

Hi Damien_SW,

It should be placed in the functions.php and you should rewrite it to your needs. But if you do not have enough dev skills, you can hire a dev to do it instead of you, using such platform like Upwork.

Please note that we do not provide or debug custom codes, as it is out of the scope of support policy here on the CodeCanyon.

Best Regards,
- Victor

just sent a PM with the credentials and license key .

Hi mastahtheboss,

The plugin was activated and everything is working well.

Best Regards,
- Victor

Hello ibenitez.

Thank you for choosing the Filter Everything PRO.

Please, note that License key and CodeCanyon purchase code are different things. To set License key, please go to Filters -> Settings -> License, click on the “Get your License Key” https://prnt.sc/-ehm9df3H_XT and you will be redirected to the new page. Log in there with your Envato credentials and you will see your License key for the Filter Everything PRO plugin.

Thank you. Regards.
- Andrii.

I haven’t sent ANY credentials yet. In fact, I wrote the message and never sent it since I was waiting for the backup to finish up.

Does your plugin not support hierarchy and multi-option to click when opening dropdown menu?

Dropdown with hierarchical and multi-selection is planned but haven’t implmeneted yet. These features will be in the future plugin updates but definitely not faster that in next 3 months rather in 6-month or more period.

Hi danilitto,

Thank you for choosing Filter Everything PRO.

You should specify the location of the page/category and etc in the “What to filter” dropdowns, for shop it is “common WordPress pages” + “shop”, for custom pages it is “pages” + “my custom page”, for categories “my product categories” + “my category”.

The id in the shortcode does not specify which filter will be displayed (the id will be removed soon from the shortcodes). If you have a couple of filter sets on the one page you “priority” settings at the bottom of the filter set settings, the filter with higher priority will be shown in the widget first.

You can add a price range slider by the “Custom Numeric Field” using the meta key of the price, for the Woo default meta key for the price is _price more meta keys you can find here on the filter set setting page – https://prnt.sc/bBavm4i4s8Rk

Best Regards,
- Victor

just bought the pro version, but i have problems with activating it, it says “unknown error”

Hi mastahtheboss,

Thank you for choosing Filter Everything PRO.

Yeah, because you are browsing through different categories pages, you can use breadcrumbs to return back to the main category and filter items there. Because in another case you always would see all of the products as you do on the main category page.

It seems that your server does not allow connection with our license server. We can activate it on our side, but we need the following things from you:

1. Credentials to your /wp-admin following this document
2. And your license key.

Please, send all these via PM.

Best Regards,
- Victor

Hi mastahtheboss,

The plugin was activated and everything is working well.

Best Regards,
- Victor

Hi Zoltan,

Thank you for choosing Filter Everything PRO.

Not exactly clear what you mean by “I can see the filters on the page, but I dont see anything to come up” Our plugin doesn’t display posts it is only filtering them. So if the category page has some amount of posts and you apply the filter set to that page/category it will filter those posts.

Just like here – https://demo.filtereverything.pro/category/health/ if you remove the filter plugin from that page only the filter from the sidebar will disappear.

Try to specify the correct query in the “And what to filter” dropdown setting in the filter set. In case the filtering isn’t working.

Best Regards,
- Victor

Hi fbertini1,

Thank you for choosing Filter Everything PRO.

If you are referring to that you cannot find the sorting widget in the widget area using the classical editor it is shown like this – https://prnt.sc/UOEoflYzAEKW

Best Regards,
- Victor

Any update on this?

Hi cameracrate,

We will provide the information on this issue in a couple of hours today, as it needs additional checking. It seems like some conflict with the custom code or the certain plugin.

Best Regards,
- Victor

Update.

The issue is in the permalink manager pro plugin, to make it work you can either turn off the PMP plugin or add this to the functions.php define( ‘FLRT_PERMALINKS_ENABLED’, false ); so instead of URL with applied filters like /some-brand/color-red/ and so on you will see the GET parameters. But it will work and filter everything. Our permalinks in the plugin and the PMP plugin are not compatible.

Best Regards,
- Victor

Hi logakarthikeyan,

Hi, it’s very urgent. When I try to add the Custom Fields in Filter Pro it’s not showing the data. But it shows the count but when we click on the check box it’s showing no data. Pls, give me the solution.

Is the data not shown in the filters widget as filter terms or data as products? How and where does it show the count if it is not showing the data?

Provide more info on “when we click on the check box it’s showing no data” Do you mean all of the products or posts are disappearing from the page or what type of action is happening?

Please send the link to the page with the issue so we can check it.

Best Regards,
- Victor

Have you edited the names (meta key) of those custom fields? After they were created?

Best Regards,
- Victor

It works! Thank you!

Hi Funkwarrior,

I’m glad that your problem was solved.

If it is possible I would be thankful for a positive review about the plugin here on CodeCanyon – https://codecanyon.net/item/filter-everything-wordpress-woocommerce-filter/reviews/31634508

Thank you in advance!

Best Regards,
- Victor

Done! Thank you Victor!

We have activated the license and everything is working well.

Best Regards,
- Victor

Popup not working in mobile device

Place the [fe_open_button] next to your filter widget shortcode and test it.

Best Regards,
- Victor

Hi varan,

Thank you for choosing Filter Everything PRO.

That’s not a problem, please describe to us what you cannot understand in the plugin and we will provide you with all of the needed information.

Also, please provide the link to the page with the issues so we can check.

“It appears that this page does not contain a container with the specified «HTML id or class of the Posts Container». Try to specify the correct one in the Filter Set settings or the common plugin Settings.”

This message means that if you turned on AJAX functionality, you need to specify in the «HTML id or class of the Posts Container» the class or the id of the products that should be updated by AJAX. You can find the needed class of products container via inspector in your browser on the specified page.

You can provide the credentials to the wp-admin dashboard following this document so we can help you to set up the filter set with all the needed settings as example.

Best Regards,
- Victor

Hi geetjain29

This is not an error, it is just telling that on this page zero filter sets were applied. The thing is that you have archive pages, and use more likely broken template for it. And you have singular pages like this one – https://calearner.com/questions-2/ and in order to place a filter set on this page, you need to choose in the “Where to filter” dropdowns “Pages” + “My name of the page”.

Taxonomy pages like categories and others, can be placed using “My taxonomy name (category)” + “Name of the certain category (Any Category)”

Archive page “common WordPress pages” + “All archive pages”

So if you have any questions about some pages where you cannot display our filter widget, please send us the link to those pages so we can provide you with an example of how to do it.

Best Regards,
- Victor

Hi, Everything is working fine in https://calearner.com/questions this is a page with blog element in it. but pagination is not working.

Hi geetjain29

That is exactly what we have mentioned in our previous answers, that pagination is not working correctly there.

Even if you completely delete our plugin from your site and test that pagination functionality, it’ll still work the same (not work on that page).

This issue is more likely from the server settings or some plugin conflict that you have installed on your page.

Best Regards,
- Victor

Hi facturasceragro,

Thank you for your interest in the Filter Everything plugin.

It’s a lifetime license.

Best Regards,
- Victor