Hello,

You can select the membership plan as per passed the Plan ID from the URL so you can add custom pricing table according to your requirements.

Thanks

Fore refunds you need to raise refund request in envato. If you will be eligible then you surely will get refund.

Thanks

I submitted a refund requested 9 days ago via Themeforest, and you did not deny nor grant my refund request. You asked me to submit a support ticket, of which I declined because I want a refund.
Please issue me a refund immediately.

No worries. billing department will check eligibility and if you are eligible then you will get full refund. Thanks

Hello,

Pro-rata is in our todo list but as we have too many payment gateways supported so, its very difficult to implement them all.

So, w are working further on that. will add it in upcoming release soon.

Thanks

I understand and believe. I just wonder, by the time you have added more payment gateways, why the Pro-rata feature has still not been implemented after over six years. So I just inquired, as it is a must-have feature for subscription websites. Let’s hope you will implement it soon in the next release.

we shall try our best. Thanks

Hello,

I don’t think it can be done, but still for further assistance kindly open support ticket.

Thanks

Hello,

Membership plan may temporary suspended due to payment data not received successfully on your website due to your website was down. So, for that, ARMember does provide a facility to re-activate membership plan from the ARMember -> Manage Members page at action buttons, click on “Manage Plans” and click on “Activate Plan” icon. So, membership plan will be activated again and their next payment will continue too.

If you need further assistance then, kindly open a support ticket from https://support.arpluginshop.com so, after that, technical support staff will assist you further.

Hi,

To manage things better there is new page added by us called subscriptions. Please go to that and you will see things better.

Thanks

I didn´t realize that, thx. The new page is working fine. David

Most welcome.

Hello,

I have checked the direct login addon with WooCommerce on our local server and there is not any issue found. So, it might happen due to another conflict. So, kindly open support ticket from https://support.arpluginshop.com and after that, technical support staff will assist you further.

Thanks

Hello,

Thank you for your kind suggestion, you can give suggestions or idea to the https://ideas.armemberplugin.com and after that, ARMember core team found useful then it will be added to the ARMember future releases.

Thanks

Hello,

As I understand from your request you want to allow members WooCommerce download item when purchase membership plan if so then, unfortunately it will not possible. ARMember does provide a WooCommerce support like when WooCommerce product purchase then, you can assign membership plan.

Also, if you want to allow digital download item access on membership plan purchase then, ARMember does provide a Digital Download addon which you can allow member to access download item based on member having membership plan.

For more information, please refer ARMember digital download addon: https://www.armemberplugin.com/downloads/digital-download/

Thanks

sorry but unfortunately I am not able to help you on technical matters so you will have to open ticket. I can help you getting access to helpdesk.

for that kindly leave message through message box of our codecanyon profile page.

Thanks

Done.

Comment added here https://codecanyon.net/user/reputeinfosystems twice now, I cannot wait any longer to have this issue addressed let alone resolved. It’s been one week and I still cannot even log a ticket, I have purchased the Pro edition, and support, and extra support, and I have heard nothing outside this forum except for the payment receipts.

your request is processed.

Hello,

Support staff will reply your ticket asap.

THanks

Thank you. I have not had any response yet. Just wondering how the progress is going.

Already replied to you.

Hello,

kindly leave message through the message box of our codecanyon profile page.

Thanks

Hello,

Regarding add filters only, ARMember does provide a facility to search with custom field so it will display with the member list and custom filters accordingly to your requirements but unfortunately it will not possible to add filters on different page and then redirect to the listing page after search.

I meant shortcodes

Hello,

ARMember does provide a facility to add shortcodes for the first name and also for the custom fields too.

For more information, kindly open a support ticket from https://support.arpluginshop.com and after that, ARMember support staff will assist you further.

Hello,

Usually, it does not happen as we get many tickets every day. Please try again. If still facing the issue then leave a message through the message box of our codecanyon profile page.

Thanks

Hello.

Restrict Content shortcode will allow you to restrict the content partially based on member logged in, non logged in and member having membership plans according to your requirements.

Still, if you have further query then, kindly open support ticket from https://support.arpluginshop.com and after that, ARMember support staff will assist you further.

Thanks

Hi Chris,

thank you for showing interest in ARMember. Regarding the free version it’s temporarily taken down. Will be live in the next few days again. so, please be assured about that.

btw, DIscount is about to end so, you may take a decision accordingly.

Thanks

Hello,

You can able to achieve give unique number to member by admin so admin can add/edit their unique number. It will not automatically add unique number to member account on signup.

Thanks

Hello,

Tech team has checked with the oxygen builder and there is no issue found. Kindly open support ticket from https://support.arpluginshop.com and after that, ARMember support staff will check at your site and assist you further.

Thanks