625 comments found.
Hi,
What’s your ID ticket? Best regards.
3423919, #3423922
3423919 , 3423922
I left 2 tickets, inquiry.
When entering the license, erorr is displayed. Error undefined
Error undefined
We replied your ticket, please check.
PHP 8.0.x and still get the Parse error: Unclosed ‘{’ on line 135 in /var/www/vhosts/watermelon.tattoo/httpdocs/wp-content/plugins/scroll_magic/includes/functions.php on line 663
I’m not able to upgrade to v5 because of this. Tried to redownload it several times from cc, same
It’s weird. Please send your website information (admin + password) to docodev.com@gmail.com, we will fix it for you.
sorry can’t, live client website. Any hints/tweaks I can do? Server side or within the plugin?
We have no idea because we tested it and it works fine.
need help to fix this message Parse error: Unclosed ‘{’ on line 135 in /var/www/wptbox/wp-content/plugins/scroll_magic/includes/functions.php on line 663
hello
Hi, Please re-download latest version on Codecanyon and re-install on your website, I just tried to install it and it works fine.
Or if you still have problem, please leave your website information in https://bestbug.ticksy.com/, we will fix it.
Best, regards.
Hi, we have 4.0.8 installed, scrollmagic has been working very well for a long time now but a few days ago after an update our animation kind of broke. we are using scrollmagic for a fullscreen animation where the user can scrubb through the fullscreen animation by scrolling upp or down. After the update it dosent work very well. It seems it quickly show a white screen in between loading/switching the images. So it flickers like crazy when scrolling through the animation now. (www.colligo.se)
ping
Hi, Please create a ticket and leave your website’s information here https://bestbug.ticksy.com/, we will support you.
Hi, I tried but the page says your ticksy account is down?
Please re-new support license and create a ticket.
Best regards.
Hi there. What is the best way to update from Version 4.x to 5.x.? After updating, all my scenes are gone.
Hi,
Currently, you can’t convert 4.x to 5.x. But if you use version 4.x, your scenes will be back.
After updating Scroll Magic from version 4.2.5 to latest 5.x all my scenes are gone. Is this normal behavior, or am I missing something?
Hi,
Currently, you can’t convert 4.x to 5.x. But if you use version 4.x, your scenes will be back.
Hello, I have a pre purchase question. Reading through the comments it seems that you have a current/updated version of this plugin named scrolly which is not on codecanyon, but if you purchase this item you get scrolly with the same licence is that correct?
Hi dimitrim, Yes of course. We will support you.
Im trying add new scene, or edit worked scene, but i see only white screen, and nothing else(( its not working(((( can you help me?
You can try to use this version https://wpelite.net/get-scrolly-from-scrollmagic/
and i have 2 plugins! why??? can you fix one? i dont need for older version
We are updating ScrollMagic on Codecanyon, please wait for it accepted by Codecanyon reviewer.
Hi, last update years ago… Will there be a new and compatible version soon?
yes, of course
Hi! I bought your plugin three years ago, never activated, but now I’m trying to use it, and although I can activate the license and import some basic demos (all but the background color change and I don’t know why), I’d like to get the advanced demo data. I guess it’s included with the purchase and not extended support needed, is that right? How should I proceed?
what’s your email? I will send newest version to you.
Hi! It’s rampau@gmail.com. Thank you!!
Sent
I have purchased the product and raised a ticket. No response from your end and plugin is not working as demo. My client is pissed off. I need the refund !
Sorry about our late, what’s your ticket ID?
Hi,
I wanna buy this plugin are you still giving support or is it abandoned?
Hi, sorry about our late, we still support this item.
Hello! Is the development of the plugin stopped or will the plugin continue to be developed and provided with security updates?
Many greetings Hendrik
Hi, sorry about our late, we still support this item.
Hi,
Demo is showing error : 403 Forbidden
can you please share correct url?
Thanks
Sorry about it, we fixed it.
Hi. Your demo is missing (403 Forbidden, nginx). Will you be fixing it? I am referring to the demos linked to i the Item Details. E.g, http://scrollmagic.bestbug.net/ and http://scrollmagic.bestbug.net/alfred-scrollmagic/
Sorry about it, we fixed it.
Your demo links to a broken resource. Is there another way to see how this works?
Sorry about it, we fixed it.
Hello, How to export scenes from SM 3.x to 4.x ? Please let me know if this is possible and how to do this. Thanks
Please create a ticket in https://bestbug.ticksy.com/
hello. Does this plugin no longer work? I was using it well as an expected plug-in, but it’s a pity.
Sorry about it, we still support this item
Anyone supporting this?
We have, as per your platform, “started the conversation 2 weeks ago on October 18, 2022 at 1:20pm” and nobody ever got back!
This is absurd.
This is out of this world.
Going to ask for a refund now.
Sorry about it, we still support this item, What’s your ticket ID?