Hi ttaavi,

Thank you for choosing Filter Everything PRO.

Please send the link to the page with the issue so we can check it. Also, the price range filter works only with custom numeric fields.

Best Regards,
- Victor

Hi ttaavi,

Please send credentials to the wp-admin dashboard following this document so we can check it.

Best Regards,
- Victor

Unfortunately, there is no such functionality, there is only the ability to hide empty filter terms and hide the filter if all of the filter terms are empty in the filter.

Best Regards,
- Victor

Thank you – is this something that might be introduced later?

Hi ianscottgrant,

Hard to say since this is the first request we get like that, if there will be more requests from the users for such functionality we might implement something like that in the future.

Best Regards,
- Victor

Hi eyethalics,

Then it can be two problems, one is that you are using cache and it is caching everything so you cannot choose any WP_Query try to clear it and check if there is the possibility to choose the WP_Query and turn it off for testing purposes (usually it’s object caching) and the second one is because the products were displayed without WP_Query, they are just a list of items from API or something like that.

Best Regards,
- Victor

Hi Victor, I tried to disable the cache but the problem is still exits.

The products on the page is added through woocommerce products. If they were displayed without WP-Query, how should I add it? Or do you have any recommended plugin which I can use to display products with WP-Query? Thank you

This is a strange behavior. Please provide the credentials to the wp-admin dashboard following this document so we can check it.

Best Regards,
- Victor

Hi swzhai,

Thank you for your interest in the Filter Everything plugin.

Currently, our plugin is not compatible with SearchWP or Relevanssi search algorithms. However, we are planning to integrate it with future updates, so that the Search field in our plugin can use the advanced search capabilities of Relevanssi.

Best Regards,
- Victor

Dear Victor,

thanks for your help! I downgraded to php version 8.1. Unfortunately, as soon as I install query monitor we have problems to transfer our orders from woocommerce to our erp system. So can’t leave that installed. Can you help nevertheless?

Kind Regards, Stefan

We have checked the site, in tries to help you with the issue. However, to fully address the problem, we need permission to edit plugin files (/wp-admin/plugin-editor.php), which we currently don’t have.

It’s possible that the issue is related to a conflict with another plugin. You can try disabling plugins one by one and updating the filter set to see if the problem gets resolved or allows us to access /wp-admin/plugin-editor.php.

Best Regards,
- Victor

Dear Victor,

Got it to work. Thanks for your help!

Yes, you can create a custom numeric field and in the filter create a range slider by your custom field meta key. Yes, it is possible to filter products by a simple custom text field.

Here you can check the demo – https://demo.filtereverything.pro/product-category/clothing/women/color-red/brand-hm/c-kind-dress/?max_price=100

Best Regards,
- Victor

Hey, I’ve just purchased the plugin, and I try to figure out how to make it work with custom elementor loop grid.. On my shop page https://digismart-development.ch/weinservice/shop/ I use the loop + the shortcode [fe_widget] https://prnt.sc/xjBWWBxsPPNx. But for some reason it doesn’ work.. could you please tell me how to “connect” them so filters would affect the grid?

Hi ziemo_as,

It seems like you already figured out how to make it work.

Best Regards,
- Victor

Hi samirankakoty,

Thank you for choosing Filter Everything PRO.

Not sure what you mean by overwriting everything. All you need to do is just add the custom CSS code to chenage the colors of the buttons you can add that CSS to the Filters -> Settings -> Experimental and scroll to the custom CSS. Or you can add in this section additional CSS – https://prnt.sc/jwz5Q8L3tVQv

Best Regards,
- Victor

Hi paragonitltd,

Thank you for choosing Filter Everything PRO.

Please add more detail what do you mean by “excluded from being filtered if assigned to a certain tag”? There is no such possibility to filter by some term and certain products will always be shown, it can happen if you assign all of the tags custom field and etc on that post so it will contain every filter term that you will see in the filter, but that’s also quite hard to achieve.

Best Regards,
- Victor

Hi Victor, ok no worries

Hi CreativePixelsUK,

Apoligies, we forgot to mention that we need a license key as well (not the CodeCanyon purchase code) please send it via PM.

Best Regards,
- Victor

Just replied to the email you sent from Support with it.

Thank you, everything is done, and additional information was provided via Email.

Best Regards,
- Victor

Hi overlanded1,

We have checked the site, and either it is a conflict with some plugin or custom code, which adds its own “correction” to the request that chooses SEO Ruler for the current page.

The request was formed correctly and the SEO rule exists in the database, so it should be selected. However, the SQL request has been modified:

SELECT wp_posts.*
FROM wp_posts
INNER JOIN wp_postmeta istockstatus
ON (wp_posts.ID = istockstatus.post_id)
WHERE 1=1
AND istockstatus.meta_key = '_stock_status'
AND istockstatus.meta_value <> ''
AND wp_posts.post_name IN ('472af9ed55746da29681a051de6f6331','dbdaf147cc68e77b1a1f3eda34fc3146','ba1ec5e76d1f77073dae17f45cdef84f','53c61f38ecf52a817e74c1b0564e60dd')
AND wp_posts.post_type = 'filter-seo-rule'
AND ((wp_posts.post_status = 'publish'))
ORDER BY istockstatus.meta_value ASC, FIELD( wp_posts.post_name,'472af9ed55746da29681a051de6f6331','dbdaf147cc68e77b1a1f3eda34fc3146','ba1ec5e76d1f77073dae17f45cdef84f','53c61f38ecf52a817e74c1b0564e60dd' )

And this part breaks everything:

AND istockstatus.meta_key = '_stock_status'
AND istockstatus.meta_value <> ''

It seems that there is a custom code or plugin that requires selecting only “In-stock” products, but it was implemented incorrectly and without considering the post type.

You can either turn off plugins one by one update the SEO Rule and check its workability or fix the custom code.

Best Regards,
- Victor

The code was in place on our functions.php file to sort the products so that the out of stock products would show up last.

I removed that and the SEO rules work now. Do you have any idea how to put the out of stock products last without breaking your code?

Hi overlanded1,

Only by experimenting with custom code, we do not have any solution for that, as this functionality is not presented in the filter yet. Did you try to make a sorting by _stock_status and test it, maybe it will help you out to fix the problem. Unfortunately, we do not provide or debug custom codes following the support policy here on CodeCanyon.

Best Regards,
- Victor

Thanks for the reply. Is there any documentation about second part?

Also I use hello elementor theme. There is no widget area. How could I make the sorting works?

Hi chaosm,

Which second part? About category and rest filters by custom fields? To make a step-by-step filter like here – https://demo.filtereverything.pro/step-by-step-filtering/

Unfortunately, it is not possible to use a sorting widget without a widget area. This is because sorting options must be set up from within a widget area.

Best Regards,
- Victor

Hi cigaai,

Thank you for choosing Filter Everything PRO.

The title of the sorting options can be specified in the widget section – https://prnt.sc/m26uNtKi_lpa

Best Regards,
- Victor

Hi María,

Thank you for choosing Filter Everything PRO.

1. You need t specify the new filter sets to the needed pages in the “Where to filter” for each language and choose the corresponding language for that on the right side to find your translated pages for each language.

2. If you wan to display labels instead of values in filter widget palce this code in the functions.php and specify your ACF fields meta keys:

// Add the filter hook
add_filter('wpc_filter_post_meta_term_name', 'wpc_acf_labels_instead_of_values', 20, 2);

// The callback function for the filter
function wpc_acf_labels_instead_of_values($term_name, $meta_key)
{
    //your meta keys goes here
    $meta_keys = array('my-meta-key', 'another-meta-key', 'third-meta-key');

    if (in_array($meta_key, $meta_keys)) {
        if (function_exists('acf_get_field')) {
            $field = acf_get_field($meta_key);

            if ($field) {
                $field_key = $field['key'];

                $new_choices = [];
                if (isset($field['choices']) && !empty($field['choices'])) {
                    foreach ($field['choices'] as $key => $value) {
                        $new_key = mb_strtolower($key);
                        $new_choices[$new_key] = $value;
                    }

                    $term_name_test = mb_strtolower($term_name);
                    if (isset($new_choices[$term_name_test])) {
                        $term_name = $new_choices[$term_name_test];
                    }
                }
            }
        }
    }

    return $term_name;
}

3. Please, note that the License key and CodeCanyon purchase code are different things.

To set the License key, please go to Filters -> Settings -> License, click the “Get your License Key” – https://prnt.sc/-ehm9df3H_XT and you will be redirected to the new page.

Log in there with your Envato credentials, and you will see your License key for the Filter Everything PRO plugin. That is the license key that we need.

4. You need to activate the plugin, perhaps with the license key you will activate it.

5. Yes, you can send it all via PM here, but we think we might solve the issue without credentials.

Best Regards,
- Victor

Hi codevent,

Thank you for choosing Filter Everything PRO.

- Plugin does not generate new WP_Query.
- It only monitors and displays existing ones on the page.

If you need to modify the WP_Query that is being filtered, there is a hook called ‘wpc_filtered_query_end’. This hook allows you to make modifications after adding the filtering parameters to the WP_Query.

If you want to use this hook, you either need to have knowledge about WordPress or seek assistance from a developer.

Please note that we do not provide or debug custom coding following the support policy here on CodeCanyon.

Best Regards,
- Victor

We have checked the site and fixed the issue by hitting the update button on the filter set. Now everything is working as it should.

Best Regards,
- Victor

and hit “itsepalvelut” checkbox under PALVELUT.

After reviewing the site, we’ve identified the issue. The problem lies in the fact that the pages use different queries, as evidenced by the query to the database at https://prnt.sc/7gtmNYS_Zi68 (upper one is for the kirpputorit archive page and the bottom one for the city taxonomy) It appears that you’ve added custom code to include custom requests to the database, which differs from the default request. Alternatively, a third-party plugin conflict may be adding the request. In either case, you’ll need to address the issue on your end. This could involve fixing the custom code or removing it, or deactivating plugins to determine which one is causing the problem.

Best Regards,
- Victor

and another thing that I forgot to mantion. The price boxes on pc are really small. Is there any way to make it bigger? The bigger price isn’t fit in them https://imgur.com/a/Ou5xo0E

Hi Feeri,

Thank you for choosing Filter Everything PRO.

By the path you mean “Chips? that display selected terms in the filter and reset chip? If you are using shortcodes you can check this page – https://filtereverything.pro/resources/shortcodes/ to understand better how to use them to display everything. If you are using the widget area you can set up everything there – https://prnt.sc/cYmD0vtJVsTo

About the price inputs, of course, it is possible and they are bigger by default, you just applied some Woo styles on those inputs, please check the screenshot – https://prnt.sc/O6rDaLX9c-hJ we turned them off and everything is looking great.

Best Regards,
- Victor

Hi bogaat,

Perhaps, the issue is occurring because of the caching you cache absolutely everything on your site and the query is disappearing at some point (reset it back to the main), because of that, try to turn off the object cache.

Best Regards,
- Victor

Hi bogaat,

So the WP_Query doesn’t disappear, sorry for the confusion with the previous answer, we thought that the queries disappeared completely from selectin, in that case, it would be the caching issue.

WP_Query can reset only in one case – which means it changes over time. Because it cannot just randomly be reset in the settings. Each WP_Query has its own unique fingerprint, which is stored in the database, and by it, the plugin recognizes which one was selected for the Filter Set. This can change only in one case – for some reason, the WP_Query itself changes, and its footprint also changes. Therefore, in the Filter Set, what was saved earlier is “misplaced” and it shows WP_Query by default.

This is some kind of conflict with other plugins or custom code. You need to figure out and debug the site in order to understand which plugin or code cause those changes to the QP_Query.

Best Regards,
- Victor

Sure it is right here – https://prnt.sc/vRtRLsHfBQKJ

Best Regards,
- Victor

And how can you be sure which query you would want to choose there? Ideally there should only be one option, correct? I wonder why I am seeing #1 and #2?

Only by trying which one is working with the filters. There can be many queries on the page and Elementor makes two, and in general, there were cases where one page contained 60+ queries. The plugin cannot know which one is correct and choose it by itself.

Best Regards,
- Victor

To clarify, when I select an option in the Filter Everything widget, the stated number of results (e.g. 2) is accurate. However, the list of products displayed on the page remains unchanged and shows all products, instead of filtering them based on the selected option (e.g. showing only the 2 selected products), displaying the whole list of 12 products instead.

An update on the issue I was facing with the Extra Product Options & Add-Ons for WooCommerce plugin. The support staff provided me with a solution, and I am happy to report that the issue has been resolved.

Hi elaineqiu0216,

Thank you for choosing Filter Everything PRO.

We are happy to hear that the problem was fixed.

Best Regards,
- Victor

Hi aaronalbinson,

Thank you for your interest in the Filter Everything plugin.

Here is support for accounts who purchased the plugin, and if you already did it, please write your request from the account where you purchased it.

If you are using the Free version, please write your request on the WordPress support forum – https://wordpress.org/support/plugin/filter-everything/

Best Regards,
- Victor