1332 comments found.
Hi there! Is the plugin compatible with Woocommerce HPOS (High-Performance Order Storage)?
Hi jordydejager,
Yes, we have added support for WooCommerce HPOS since version 1.18.23 (released 5 June 2023) of our core plugin. All updates are also tested with the latest WordPress and WooCommerce before launch. You can learn more here: https://help.fooevents.com/docs/topics/changelogs/fooevents-for-woocommerce
If you have any further questions, please contact us directly: https://help.fooevents.com/contact
Pre-sales question,
any function/plugin can be use for
Send automated reminders before the day of an event to email or whatsapp ??
Hi,
If your customers click on the “Add to Calendar” button in their ticket email then the event will automatically be added to their default calendar. In this case FooEvents will also automatically set a reminder notification for the attendee one week, one day and one hour before the event.
If you want to send your own custom emails then you can use one of the third-party plugins that we integrate with. You will find more information in our Help Documentation:
https://help.fooevents.com/docs/topics/third-party-integration/mailchimp/ https://help.fooevents.com/docs/topics/third-party-integration/woocommerce-follow-ups/Hello Quick question just like to check with using the Stripe with check I should have access if in say Singapore I should have option to this payment [Paynow] https://stripe.com/docs/payments/paynow Thanks
Hi,
If you are using FooEvents to sell tickets through your website then you should be able to use almost any payment gateway that works with WooCommerce. The main FooEvents plugin (available here on Envato/CodeCanyon) uses the WooCommerce price, checkout and payment processes and does not include its own payment gateways.
However, our FooEvents Point-of-Sale plugin currently integrates with Square and Stripe only. This is a separate app that allows you to sell products and tickets to attendees at your event.
Hi, I have a pre-purchase question
We have x number of courses with up to 6 people per class, five times a day. Is there an option for the teacher to export or print up a list of participants for the current course just before the start of the course?
Thanks
Hi larsshansen, yes, this is possible to do. FooEvents allows you to export a CSV spreadsheet file of all the attendees and their details for an event. Additionally, you can also see a list of attendees in our free Check-ins mobile app that you can use to scan QR codes to check attendees in. Please contact our support team if you have any other questions: https://help.fooevents.com/contact/
Thanks for the quick reply
Hello! is there anyway to auto sync or export attendee information to a google sheets or airtable? It seems you can only export manually a CSV, but would like them to auto populate google sheets whenever a ticket is created
Currently, FooEvents doesn’t have an option to automatically export the attendee details. I have added this to our list of features to consider implementing. However, I can’t provide an ETA on when this will be released.
As a workaround, we have recently released a Mailchimp Integration with FooEvents that automatically adds attendee details to your Audience list in Mailchimp: https://help.fooevents.com/docs/topics/third-party-integration/mailchimp You can then use a third-party service like Zapier to automatically add new subscribers to a Google Sheets row. Here’s a Zapier Template that would let you do this: https://zapier.com/apps/google-sheets/integrations/mailchimp/1892/save-new-mailchimp-subscribers-to-rows-in-google-sheets-spreadsheets
Please note that the above is just a suggestion. We’re not affiliated with Zapier, and we don’t provide support for third-party services. However, I have tested the suggested workflow above, and it worked for me.
For further questions, please contact us directly: https://help.fooevents.com/contact
We have multiple events in a year and planning to use your plugin for ticketing & registration. Can attendees register their account with details and re-use it for future events without the need to refill the event registration form each time they register for an event?
Hi, FooEvents uses the default WooCommerce Checkout form and can add its own attendee-specific fields to this form as well. There are ways in which you can automatically complete the WooCommerce billing fields. FooEvents can add a button that will let the customer automatically copy some of the billing details to the FooEvents attendee fields e.g. the name so that they don’t have to repeatedly type the same information. If you need more information please contact our support team directly: https://help.fooevents.com/contact/
Hi,
is there a pagination for this shortcode: fooevents_events_list ?
Hi, the [fooevents_events_list] is part of our FooEvents Calendar plugin. If you need support for this plugin then we ask that you contact our support team directly, thanks: https://help.fooevents.com/contact/
Hi, I’ve been reading through a lot of your documentation but I am still having trouble. I realize once you put an order on complete, users will be automatically be sent all the zoom links for each zoom event meeting.
MY QUESTION: How do we configure so that users are sent reminder emails before an event with the Zoom link? What are the options so that everyone registered for the event will receive a remind email before the event begins with the zoom link? Please explain, thanks!
The FooEvents Zoom Integration only automatically pre-registers attendees for once-off or recurring Zoom meetings and webinars once the order has completed.
If the Display Zoom meeting/webinar details on ticket option is enabled in the Ticket Settings tab, then the meeting/webinar details will also be added to the calendar entry when the add to calendar link (ICS file) is clicked in the ticket.
The same details will be added to the calendar event description as displayed on the ticket for easy reference when the meeting/webinar approaches. Calendar reminders are automatically scheduled for 1 week, 1 day and 1 hour prior to the starting time of the meeting/webinar. These can be modified in the attendee’s calendar application after they’ve added the event to their calendar.
Here’s some more information: https://help.fooevents.com/docs/topics/events/zoom-meetings-and-webinars/#add-meeting-webinar-details-to-calendar
Hi,
I am having trouble getting the Mailchimp list to sync to the user who purchases an event. In the backend of the product settings for this event, it says “Capture attendee full name and email is currently enabled” for the Mailchimp section. The audience list is selected as is the audience tag. Everything seems setup properly, yet when I do a test order, and I go to my Mailchimp account, the user isnt being added to the Audience.
Any idea why its not working?
THX!
Ive followed all these steps too in your article: https://help.fooevents.com/docs/topics/third-party-integration/mailchimp/
I believe I fixed it, the order status needs to be put to completed in order for the user email to be synced to MailChimp, correct? Can you confirm this? Thanks!
Yes, that is correct. Our FooEvents Mailchimp integration includes the ability to automatically add attendees to a Mailchimp audience list when tickets are generated. By default, FooEvents will generate a ticket for each attendee when the order status in WooCommerce is changed to “Completed”. Here’s some more information: https://help.fooevents.com/docs/topics/tickets/ticket-sending/#sending-tickets-on-different-order-statuses
HI, I have two question before buy: 1. Can I change the content of the qrcode? I have my own checkin app 2. what is included in this license? what is the difference with buying the product on your website?
Hi arcadia81,
I’m afraid it is not currently possible to customize or choose your ticket numbers. The ticket numbers are automatically generated by FooEvents. Each ticket number is unique and randomly generated. The first part of the ticket number is the new ticket post’s ID (always unique) followed by 6 random digits, making a total of 9, 10 or 11 digits (depending on how long the post ID is). This same ticket number is also used to generate the barcode.
The FooEvents plugin sold on Envato/CodeCanyon is the main FooEvents for WooCommerce plugin only. This plugin includes all the core functionality needed to sell tickets. This exact same plugin is also available on our website for $69.
On our website, we also offer several bundle options that include plugin extensions with additional functionality. These plugin extensions will make it possible to do the following:
- Sell and print tickets using our Point of Sale system
- Set date and time booking slots from which your customers can choose
- Let your customers download their tickets with barcodes from their account on your site
- Let your customers choose seats from a graphical seating chart
- Capture additional custom information about each attendee e.g. allergies, t-shirt size etc.
- Use a physical barcode scanner and your computer/other mobile device to check attendees in
- Set multiple dates for your event and check attendees in separately on different days for the same event
You can click on the extension names on the pricing page to find out more about each extension and to determine if they are needed for your project. You can also find additional information about each bundle here: https://help.fooevents.com/docs/frequently-asked-questions/general/which-fooevents-product-is-the-best-fit-for-me
If you have more questions or need further assistance, please contact our support team directly: https://help.fooevents.com/contact
Hello dear team,
I have now purchased the product and find it great. Is there a possibility on the store or product page also the date of the event / product to display and then sort?
Hi Cagno0di,
You can order the WooCommerce product/event shop pages by the event date by using the WooCommerce “Sort by” drop down filter. In order to do so, you will need to enable the event sorting options setting.
Here are more details on how to do so: https://help.fooevents.com/docs/topics/events/order-events-by-date/
Hey great. Yes I found it and it helps a lot. Is there a possibility to save the settings of a ticket like address, phone number etc. as a preset, so that you don’t have to set the settings for each product again and again?
FooEvents does not currently provide an option create field presets. What you could perhaps do is create a draft product as a template and then simply duplicate the draft product when creating a new event.
Super. Thank you for this information. That helps a lot. I am glad about your system. Look at me now also your POS-Systen. Is there also the possibility to store the payment gateways in Woocommerce. We do not want to use Stripe. We use Saferpay from wordlline.
And I have read that you can also display only 1 QR on the ticket instead of the number of people. How does that work exactly?
FooEvents POS offers direct integrations with Square and Stripe only. Card payments can also be processed manually using any third-party card reader of your choice by setting the payment method to “Card Payment” at checkout.
FooEvents will automatically create an individual ticket with unique barcode for each attendee. These tickets can either be emailed to each attendee, or together in one email to the purchaser.
You will find more information in our Help Documentation here: https://help.fooevents.com/
If you need further assistance please contact our support team directly: https://help.fooevents.com/contact/
Thank you so much for your help
I am not seeing the event details on the product page. I have not activated the setting to hide the event details. That can’t be the problem. Is there any way to include them with a shortcode?
Please contact our support team directly and we will assist: https://help.fooevents.com/contact/
Ok, the features are awesome, the addons are good strategy, but so expensive and don’t offer a nice theme? Or perhaps I have not seen it correctly, please confirm to proceed with the purchase.
Hi richenginner,
FooEvents leverages the WooCommerce shop and product pages to display events. The benefit of this is that you can make use of any WordPress theme that includes support for WooCommerce templates, ensuring your events look great from the start.
When a product/event is published, a dynamic page is created on the front end of your website that displays the relevant product information as well as event information. Customers can use the provided form to add tickets to their cart and begin the checkout process. Event information and a Google map are displayed in WooCommerce tabs.
You can learn more here: https://help.fooevents.com/docs/topics/events/product-and-shop-pages
Hello!
It’s probably that I’m not perfectly bilingual that I can’t find my way through your offer. I see that we can sell events and also tickets, at no additional cost (I assume you mean third party). But I see that you also have to buy the ticket addon. What’s the use of having a plugin that sells events without selling tickets? What is the difference?
Clearly, what am I going to be able to do with your plugin without adding an add-on? I believe that your product definition requires some clarification in my case 
. So, I apologize for my misunderstanding of your offer. Thank you for ur time.
Hi barreoblique, thank you for your interest in FooEvents.
No, if you purchase the main FooEvents for WooCommerce plugin only then you will be able to set up single-day events for which you can sell tickets with QR codes. The add-ons are needed if you also want to send tickets as PDF files, set up multi-day events, let your customers choose specific dates and times, let your customers choose seats and capture extra custom information about each attendee.
When using FooEvents you can create and set up an “event” (WooCommerce “product”) for which your customers can then purchase tickets. A “ticket” (or multiple “tickets”) is created after the customer completes their purchase. These “tickets” contain the barcodes and can be emailed to the purchaser or attendee. You can see your events if you go to “Products” in the WordPress back-end, and you can see your tickets if you go to FooEvents -> Tickets.
In other words, this is not a case of “events” and “tickets” being two separate things that you can sell, and there is no “Ticket Add-on”.
If you need more information we ask that you please contact our support team directly, thanks: https://help.fooevents.com/contact/
Sir, thank you for ur time and explication. It’s now crystal clear. We are very interrested by ur bundle : https://www.fooevents.com/bundles/premium-bundle/ De we have to renew each year or it’s one time payment?
Just seen the recuring : Recurring total $139.00 / year
If you make a purchase from our site then you will need to renew each year if you want to keep on receiving plugin updates and technical support.
You have a new customer.
Hi barreoblique,
Thank you for your puchase!
Please let us know if you run into any problems or have any further questions. You may contact our support team directly through one of the channels on this page: https://help.fooevents.com/contact
Hey
Where can you add that additional information tab? It’s look like this come form variation product… !?
Hi barreoblique,
FooEvents leverages the WooCommerce shop and product pages to display events. The Additional Information tab that you’re referring to in your screenshot is from adding attributes to the WooCommerce product and is standard WooCommerce behavior. Here’s some more information: https://woocommerce.com/document/managing-product-taxonomies/#product-attributes
Hey! Tanks. I understand it’s variables. But we can add event on variables attributes with foo or we need to buy à addon?
Please contact our support team directly here and we will be happy to answer any additional questions that you may have: https://help.fooevents.com/contact/
Hi, how are you? 1-Sale this is a pre-sales question, we would like to take the “Point of Sales Bundle” version, but I would like to know, because I don’t see it in the demo, if in the point of sales it is possible to choose the place with the map and not by selecting row. and place because it is not clear where this place is in relation to the stage. 2- Always in the Point sales, the printing of the ticket on a thermal printer, of the ticket only while the receipt is sent only via email, because in the demo I only see printing of everything in A4 3- And if possible create a report for each end of the event that we can send to SIAE.
A thousand thanks
Hi gscozzola,
Thank you for your interest in FooEvents.
1. Selecting seats from a visual seating chart in FooEvents POS, like what is currently possible online, is a feature that is on our roadmap to implement in the future. You are welcome to sign up to receive a notification when we release this feature: https://help.fooevents.com/contact/feature-notifications/?feature=--%20Seating%20Chart%20for%20selecting%20seats
2. You have the choice of printing the receipt on various different printers and in different sizes, or you can set it so that it does not print automatically. Similarly, you can set it so that tickets are printed or emailed or both. You will find more information about these settings in our Help Documentation: https://help.fooevents.com/docs/topics/point-of-sale/tickets-and-receipts/#printing-invoices-receipts
3. There are different reports that you can see. FooEvents uses the WooCommerce Analytics and also has some of its own Report functionality. Here is more information: https://help.fooevents.com/docs/topics/point-of-sale/pos-reports/
Please contact our support team directly if you need more information, thanks: https://help.fooevents.com/contact/
please delete
Hi,
I am trying to figure out the workflow with this plugin for Zoom events. We want to sell a zoom event (that spans over multiple days), I am wondering, how do customers who buy the event get access to the zoom links? I’ve been reading through: https://www.fooevents.com/features/virtual-events/ but I am wondering what is the workflow with this plugin that streamlines the process for us? How do we go from A-Z? Once a customer buys an event, how do they get access to the zoom sessions? What is the workflow that you recommend to streamline it all?
Having trouble wrapping my head around it, any insight would be appreciated!
Hi,
One of the main advantages of using the FooEvents and Zoom integration is that you will be able to directly sell access to Zoom events. When a customer buys a ticket to a FooEvents event that you set up using the Zoom settings then they will automatically be registered as an attendee in Zoom and they can also automatically receive a link via email where they can join the event.
It is possible to select Zoom meetings that you created in Zoom, or you can set it up so that Zoom meetings are automatically created when a customer books a ticket for an event or a specific booking slot. This saves time since you don’t need to create those meetings manually in Zoom first, especially if you have many booking slots.
Please contact our support team if you need further information: https://help.fooevents.com/contact/
Hi again,
When you wrote “when a customer buys a ticket to a FooEvents event that you set up using the Zoom settings then they will automatically be registered as an attendee in Zoom and they can also automatically receive a link via email where they can join the event.”
The first part makes sense, but the second part, how does the attendee automatically receive a link via email where they can join the event? How would does this work exactly with this plugin?
THX!
You have the choice of including the “Join” link and Zoom meeting information in the ticket with QR code that FooEvents can automatically send to each attendee after they’ve made a purchase. The attendee can also receive automatic emails directly from Zoom once they are registered, including the “Join” link, depending on your Zoom settings.
Please contact our support team if you need further information: https://help.fooevents.com/contact/
Would this work for a multi-day event? Getting access to a join link?
Yes, you can read more about how Zoom works with multi-day events in our Help Documentation here: https://help.fooevents.com/docs/topics/events/zoom-meetings-and-webinars#multi-day-events. Please note that you would also need the FooEvents Multi-day plugin extension if you want to set up multi-day events.
Hi FooEvents,
I am rereading your comment above that says “the attendee can also receive automatic emails directly from Zoom once they are registered, including the “Join” link, depending on your Zoom settings.”
How would someone set this up?
This is already set up by default in your Zoom Meetings and Webinar. If you want to change a specific Meeting or Webinar in your Zoom Account, you would do this by navigating to the Email Settings tab of your Zoom Meeting or Webinar. Here’s some more information from Zoom Webinar’s documentation: https://support.zoom.us/hc/en-us/articles/203686335-Customizing-webinar-email-templates-and-settings#h_a007cbba-4bc7-436e-b61f-8e8a685ebf77
For more information on setting up your Zoom settings, we recommend contacting Zoom Support directly.
You may also contact our support team if you need further assistance from this page: https://help.fooevents.com/contact
Hi,
I am reading this documentation for Follow-Ups: https://help.fooevents.com/docs/topics/third-party-integration/woocommerce-follow-ups/ and I have a question in regards to Zoom events and Follow-ups (specifically, reminder email before then event)1) I am wondering, when we are building the Follow Up Email, is there a “Variable” short code that allows us to put the zoom link into the reminder email? I am looking at the variables in documentation, but which one is for the zoom link? 2) Also, is we create a zoom event with multiple days, how would we create an Follow-up (reminder) email that contains the UNIQUE zoom URL for each event (for each different day)?
Hopefully my questions make sense! Let me know if you need clarification.
Thank you
Hi jgillaz,
There is currently no variable that will automatically add the Zoom link in the Follow-ups email, but we’ve added this to our list of features to consider implementing in the future. In the meantime you might be able to paste the Zoom link itself in the Follow-ups email.
Please contact our support team if you have any other questions.
Hello, If I purchase the plugin plus the check-in addon, will I get the source-code for the check-in app?
Hi skynetug,
No, I’m afraid we do not distribute the source code for the Check-ins app.
Please let us know if you have any other questions.
Well I wish to understand if I buy this plugin why would I not able to get a white label checkin APP that I can distribute thru my own app store account.
Why would need to distribute the app feom your account and thus telling whole world about foofaaevents plugin. We’d like a full whitel label product, pls advice.
Hey anybody there ?
Hi Gibraltor, thank you for your interest in FooEvents.
It is possible to set your own logo and colours for the white-labelled FooEvents Check-ins mobile app, but it is not possible to distribute the mobile app under your own name in the app stores.
In general the Check-ins app is intended to be used by you as the event organizer and won’t be seen or downloaded by your customers.
Please contact our support team if you have any other questions.
Do you have any demo data that we can import to check the whole working?
Hi, please contact our support team directly for further assistance: https://help.fooevents.com/contact/
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