12041 comments found.
hi reply these tickets #8821 #8617
Please be assured that all tickets will be replied in 24 to 48 hours except for weekends or holidays.
You don’t have to mention it here. Sometimes ticket gets delayed because of huge ticket volume. Please cooperate. Thank you
I have two query. 1. Register report show full invoice amount (return amount also) as collection in cash. 2. When collecting the due or payment the due it’s not hit on the register report.
Hello,
Unable to understand completely. Please open a ticket in support with the complete details of this:
Support link https://ultimatefosters.com/support/
Good day!
Thank you.
I am not receiving any verify email. Please check it. My email is info@cnfsoftware.com
Make sure you’re providing correct email without any spelling mistakes, you should definetly receive the email.
Pre-purchase question, do you guys have shopify integration?
Hello,
We’ve WooCommerce integration as it’s world’s most popular E-Commerce software and provides many options with themes & plugins readily available.
To let you know We have 4000+ customers worldwide, and many from your country successfully using UltimatePOS to manage their businesses. We’re pretty sure it will help you as well.
We are looking forward to seeing you use UltimatePOS.
How to increase barcode image size
By changing the html view of it, there is no other inbuild option for this.
Almost 30 days now, can someone reply to my ticket #8436, it’s about app is not synchronizing data, please help.
Sorry for delay, please add a comment to the ticket so that it get checked quicker.
Please does this software support dual screen pos, where customers will only see the items or price of things they bought as cashier is inputting it on the POS?
Hello,
There is a wordaround – To make it visible to customer you can a mirror monitor that wil display the same content as present in POS.
To let you know We have 4000+ customers worldwide successfully using UltimatePOS to manage their businesses. We’re pretty sure it will help you as well.
We are looking forward to seeing you use UltimatePOS.
1.If I buy ultimate POS ( without super admin module) can i get and apply woocommerce Addon from you. 2.This system support for multiple business. I have seperate Ecommerce site for each business. Can I add this each woocommerce storesto ultimate POS for get orders from each business. 3.If i want to get change the UI design ( interface) of ultimate POS, can you develop it from your end? If we can get done this, cn i still get your new updates when they are released/? 4. Usual POS system has feature to update total money receive from customer and find how many balance should give them back base on order value. Is it available with ultimate POS?
Hello,
1. Yes.
2. Yes
3. We can do it by changing CSS files, you can keep it and apply it every time new update comes.
4. Yes available.
To let you know We have 4000+ customers worldwide, and many from Sri-Lanka successfully using UltimatePOS to manage their businesses. We’re pretty sure it will help you as well.
We are looking forward to seeing you use UltimatePOS.
I am using the product from about 5 month all futures are great. but i am having trouble in barcode printing. is the any way that i export products from purchase section in excel format to print barcode. I am very frustrated with barcode printing
Hello
Sorry for the trouble.
Please open a ticket in support with the complete details of this:
Support link https://ultimatefosters.com/support/
Good day!
Thank you.
I need ETB Currency
Yes, it can be added, once you’ve purchased application inform us so our support will help with it.
To let you know We have 4000+ customers worldwide successfully using UltimatePOS to manage their businesses. We’re pretty sure it will help you as well.
hello, does this support like adding a proposal for client about product price and images of it in proposal and details about products?
Hello,
Yes you can send proposal using CRM module.
https://ultimatefosters.com/product/crm-module-for-ultimatepos/You’ve to create template for proposal, also in that you can add attachement.
Hello I have been using 4.7 and its been working great but recently its been slowing down and giving me a 500 error and now when I click on cash or update stock it wont save gives me a ‘something went wrong try again later” error. I have tried getting some of the old patches from public tickets but I am not getting a response. I know my ticket has expired but as you said all files are made available and so why am I not getting a reply to my request for the patches. Please respond urgently its been 4 days already. Or do I update to latest version?
Hello,
It should work perfectly fine without any issues.
Polite Request: Your support has expired, kindly renew your support.
Renewing your support helps us to provide many good features and also provide continuous support to you.
One renewed our support can check it in your server
For the update – yes we recommend that you use latest.
Thank you
But I can I have access to the patches on the drive that I sent the request to?
Because I applied the data to the new installation and it wont sell this is a bug not a support issue and I will renew my support license but not for bug which has already been solved in precious patches. I need access to the patches so I can correct this error urgently.
I have updated the software and now I received a 500 error when I added the data file from Mysql folder
I urgently need this issue resolved now with some of the public patches as I see many buyers have same issues.
I urgently need patches for this problem, I know the previous bugs have been worked on so please I need the patches.
I have been requesting patches that are already provided and there is no reply. This is not right as we have already bought the system and these bugs are giving us problems so the corrections must be avaialable for us who have the system and not requesting us to pay extra support before we get ugent support when we can just apply a patch. Please take note of this and sort us out now!
We’ll be releasing new update on Monday, so you can update that.
Polite Request: Your support has expired, kindly renew your support.
Renewing your support helps us to provide many good features and also provide continuous support to you.
Thank you
I liked UltimatePos application and purchased crm latest version module. But when I try to click install button after uploading in ultimate pos version 5. Click button is not working. I also tried to raise a ticket in the link provided and it’s not working. So I send an email to you 3 times. I purchased this module from your site. Please check and update me soon. Appreciate your quick response. Thanks.
Hello,
What is your license for UltimatePOS?
Our support can help once we verify the above details.
Hi, why the rounding is up to 0.05 while Currency precision can be set up to 4.
I want the Amount rounding method to be 0.005, how can I set it? I already sat Currency precision to 3.
thank you
Hello,
Sure, we can check it in future updates. If you need it urgently you can take a customization service for adding it.
As of now 0.05 is lowest rounding available, this is most suitable for majority of customers.
thank you for your reply,
in this case there is no use of Currency precision to select 3 or 4, only will add 0 at the end.
No, if you’re not using rounding method it will calculate & show upto 4th digit.
is there a possibility to add an option for Google Drive backup?
Hello,
We’re looking for alternatives as dropbox isn’t reliable whne used via api. Will add it in future releases.
Thank you
Does Stripe On it support auto renewal?
Sorry for delay here, our support team is checking and will get back on the ticket.
Team .. question while reviewing demo system … we have provision for default tax .. how system will behave multiple tax rates .. suppose one item has 18% another has 12%
While doing sale which one system will pick … also if we take inline tax then how it will print in tax in invoice
Also how while purchasing system will take item wise tax
Hello Mani
Yes, each item can have different tax using inline tax feature.
Also, each item can use multiple taxes using inline tax plus tax-groups.
We’ve multiple options in invoices that you can choose to display as per your requirement.
To let you know We have 4000+ customers worldwide successfully using UltimatePOS to manage their businesses. We’re pretty sure it will help you as well.
We are looking forward to seeing you use UltimatePOS.
Hello i want to show both MRP & After Discount Price on BARCODE. how to enable it?
Hello, Right now it will display the MRP of products.
If need any further help please open a ticket in support with the complete details of this:
Support link https://ultimatefosters.com/support/
Good day!
Thank you.
This is very unprofessional im asking for Patch for bugs which you already provided to other users but im asking for 4 days and you keep ignoring my comments
This not im asking for coding level help
It is your bug and you already have Patch for this bug but until four days you are not providing me
Hello,
Sorry for the issue, it will be fixed in the upcoming release.
For patch, you need active support.
Polite Request: Your support expired 3.5 years back…kindly renew your support.
Renewing your support helps us to provide many good features and also provide continuous support to you.
Thank you
I dont ask code level help
This is bug and you already have patch so it mean you make this bug to ask peope renew support ?
You have to provide everyone this petch of it is not true ..
We pay for this source it is your responsibility to fix this bug if people ask for code level help then you have to ask them renew support
This is not kinda about support this is your responsibility to fix bug and you provide patch half of people so its mean this bug is not by mistake you create thia bug your own
I think i have to complain to codecanyon
Yes we understand, we’re not denying fixing issues or not releasing new features but to get priority support you need to renew it.
Please check details of support here: https://codecanyon.net/item/ultimate-pos-stock-management-point-of-sale-application/21216332/support#:~:text=Item%20support%20includes%3A
We’re looking forward to your cooperation.
Why you hide comments? Why you dont face truth ? Let me complain to codecanyon also
This is most probably issue with your server mod_security.
Anyways we’re releasing new updated this week with all improvements so you can update it, we hope that make it work.
