526 comments found.
When editing a page with Divi, and entering wireframe view, the whole thing goes blank, it doesnt show the modules in wireframe, so I have to use the desktop view…, I deactivated the plugin and it came back to normal. Any ideas why that may be happening?
Hello,
Please create a ticket here https://grooni.ticksy.com and provide an admin access on your site
already did, waiting for feedback
Just purchased a new license and its telling me I have no support??? I have an issue with trying to use the plugin. I receive this error every time I try and access the dashboard: Sorry, you are not allowed to access this page.
Hello, . That’s right, support does not include the sale, which is information on the product page
But we consider all bug tickets. In general, the problem is not typical, we have not met with this yet. Please create a ticket here https://grooni.ticksy.com
Also, if you have problems, you can make a refund
Hi – I have purchased your plugin and it works well for creating menus. However, when activating the child theme, the padding of the content on the whole of my site on mobile has been messed up. Not sure if it’s a bug, but the content on mobile now doesn’t look good. I use Uncode theme with WPBakery. Site url is https://hurdle.bio
Can you help?
Hello, Please create a ticket here https://grooni.ticksy.com and provide admin access to your staging site.
Hello guys.. I have a prebuy question. Can I achive this menu here https://seventravel.co.uk/ with your plugin (check it from desktop please)? I mean to have horizontal menu but when I click on an element to open vertically like a sidebar
Hello,
Simply looking at your website won’t provide enough information to determine if it’s possible to integrate the menu.
Additionally, the current menu will be disabled or removed.
The Groovy Menu plugin can work with almost any theme. The only question is whether it will work right out of the box with your theme, or additional customization is necessary.
What can help to understand whether it is possible to integrate right out of the box is:
1. What WordPress theme are you using? 2. Are you using a Divi or Elementor Pro menu builder??”
I am using WPBakery and what I want is to build a menu exaclty like the one in seventravel.co.uk/
Hello,
There is no such layout out of the box, but you can easily arrange the elements in this way in the menu
Example of steps
1. General > General settings > Set Top links align as ‘Left’ 2. General > Logo > Set as “No logo” 3. Under “General > Custom code”
You need place URL of image logo and CTA Buttons
Inside input ‘Main Menu Navigation Last’ add a URL of image.
Inside inpunt ‘Action Buttons Last’ add shortcode or with the code of the CTA button.
For positioning Button and Logo you can use inline styles or add styles inside Custom CSS sectio
The only question is how to implement a search here, we don’t have such a search in the sidebar
Warning – it is not possible to add multiple menus with Groovy Mega Menu on a page, e.g. if you have different languages. There is no option to choose from the menus in theme integration. There is no parameter available. A pitty, so the plugin is now useless for us..
Let’s bring clarity.
1. Through the shortcode, is not possible to specify Nav menu and preset name.
2 It is possible to insert multiple Groovy menu shortcodes or widgets (Groovy menu widgets for DIVI and Elementor) per page, but each wrapper will display the same Nav Menu
3. Multiple plugin activations in a theme at the same time lead to script conflicts
4. Multilingual menus are supported, the plugin is compatible with Polylang/WPML plugins.
5. Possible to assign different nav menus and presets to taxonomies.
6. Possible to assign individual Nav menus and presets for any pages, posts
A pitty, so the plugin is now useless for us..
You can make a refund.
Purchased the additional integration services, what is the average turn around time for responses and actions with tickets? Thank you in advance.
Hello, Unfortunatelly, you entered the wrong password for the splash screen
That password has been set and working for months, please try again or go through wp-login. Will continue conversation through support ticket. Thank you.
Hey! I want to change the color of the entire header when hover. Background is transparent and i want it white on hover. Is that possible?
Hello,
There is setting in “Preset settings” under Styles > Background > under Change Top level menu background color when submenu(s) are opened https://nimb.ws/ysJYIgIs there a way to switch logos (default / alternative) while head hover?
There is currently no such feature. Let’s add it to the roadmap.
Is there a way to include the wish list beside the cart icon?
Yes, one way is to add icon as code under General > Custom code > Action Buttons Last in preset settings
And styles for align and positioning add to the Custom CSS section
Thank you! Your plugin is really great!
Thank you for kind words, we would appreciate a short review or rate here https://codecanyon.net/item/groovy-menu-wordpress-mega-menu-plugin/reviews/23049456
Hi,
Is there a way to have URL link in the source code for the menu and sub-menu ? (the elements are not in a tag and they have no href).
Thank you so much Greg
Hello Greg,
What source code do you mean? I’m not sure I understand your question.
Hello,
I mean that when using your plugin, in the code the links have no HREF. They seem to be generated differently. And that poses a problem for me with multi-language solutions such as Weglot. Is there a way to force the appearance of HREFs?
hi, Alignment issues
The mega menu should be centered below the top menu. It should not disappear on the right of the page. If there is a mega menu in the rightmost menu: it should justify itself with a space to the right and be aligned to the left.
Hello, Please create a ticket here https://grooni.ticksy.com
Hello,
Where can i set a new URL for my Groovy Menu License?
best regards
Hello, you can change URL here https://license.grooni.com/
Hi,
Many thanks for the answer. When I log in with my Envato account and try to add my license keys (3 keys) then it says: The purchase code is already registered with another account
However, I only have one Envato account. I changed my email address & name on Envato a few months ago. Is that maybe the reason?
Please create a ticket here https://grooni.ticksy.com and provide all of your purchase codes
Does it work well in the travelerwp template?
Hello, We never tested the plugin with travelerwp template
Potentially, the plugin works with any theme. Yes, you may need to manually remove the output of the theme’s base menu. And there may be a case with style conflicts or related to the code of some themes. As a rule, these are solvable problems.
Hi,
I have purchased your plugin and have an issue I am concerned about the lack of support and lack of depth in the documentation.
I have managed to create a fantastic megamenu through the Uncode Groovy child theme, but what is now concerning after all of that effort, a simple mobile menu will not show though iOS or Android. Do I have to fend for myself here or are you able to provide any guidance?
Thanks
Hello,
What problem did you encounter? You are rigjt, extended support, integration, and customization are no longer included in the plugin package is a extra option now. But we provide a basic support.
Please create a ticket here: https://grooni.ticksy.com.
Regarding the documentation, what information are you missing?
Have you watched the video tutorials on our channel? You can find them here: https://www.youtube.com/@megamenu.
If you’re working with Uncode in WPBakery, this tutorial may be helpful: https://youtu.be/bzmh3HfdKkU.
>now concerning after all of that effort, a simple mobile menu will not show though iOS or Android
This is not normal behavior, so please contact our support team for assistance.
Thanks – I will log a ticket now (unfortunately the desktop menu is not even working correctly when I am not logged in as admin).
Regarding the documentation, it covers all of the plugins functionality, but there is often no explanation or imagery to explain what the options actually do. In some instances there are just screenshots of the dashboard with “you can change this options here” – hence the lack of depth comment.
Thanks for coming back to me so quickly – I will log a ticket now.
The issue appears to be related to the WP Rocket plugin. Once the “Cache for logged-in users” option is enabled, the problem arises not only on the front end but also in the admin area. Furthermore, the icons on the WordPress topbar fail to appear.
Posting a solution could be beneficial for other users who may encounter this issue in the future.
hi,
“Premium support: Expired – Renew support to get help for 6 months”
I just bought the plugin. Why is there no support period?
Will updates come? You’re not going to delete the plugin soon, are you?
Hello,
I agree that the note can be misleading. Starting from January 1, 2022, support, integration, and customization services are no longer included in the plugin package. You can find this information on the item’s page here.
The plugin recognizes when there is no active support through the API and displays a notification. Therefore, we need to modify the UI of the dashboard.
However, we do offer basic support, and if you encounter a bug, you can report it here: https://grooni.ticksy.com
Additionally, we now offer customization and menu integration services as extra options.
Updates will come.
I can not activate my license i need to contact you by email
Hello, please create a ticket here https://grooni.ticksy.com
hello,
how are you?
I’m using a transparent main menu on the main page and a white background on the subpages. I want to design a modern looking menu. can I do it?
thanks. best wishes.
note: If it doesn’t work can I return it?
Hello, Yes, of course you can set up different presets for different pages and taxonomies.
Please read follow articles
How to assign different menus for taxonomies
How can I display a menu on certain pages only?
How to set different menu preset at the main page
How to keep the theme menu and output the Groovy menu only on certain pages
Hi, I’m having an issue with the Elementor hamburger menu on Chrome and Safari. The hamburger menu is visible but when I click on it, nothing happens. If I purchase your plugin will I have the same issue?
Hello,
Possible reasons for this behavior 1. Several active integrations. or instance,, automatic integration and integration using the Elementor widget.
2. Conflict with the theme menu, in this case manual integration is required, or you can try disabling built-in menu of your theme. Also recomend start with invistigate which errors are in the developer console
Thank you Grooni! With your plugin would I have the same issues?
Ah, I misunderstood you at first, I thought you had problems with Groovy. What theme are you using?
No, sorry, not using Groovy. The theme is Astra with Elementor on the back-end. The site is 440Kproject.org.
For Astra them Groovy menu has a special child theme, you can find a link on child theme under ‘Groovy menu > Integration section’
Watch this video tutorial How to integrate mega menu into Astra theme
Thank you Grooni, much appreciated.
Hello, I would like to embed this plugin on a new website. I need a good professional developer for that. can you recommend me on any?
Hello,
What topic do you have? It’s entirely possible that the Groovy menu can work out of the box with your theme. Or you just need to disable the display of the menu built into the theme
I have a specific design that I would like to implement, so I need someone who know what he is doing 
Please create a ticket here and describe the case https://grooni.ticksy.com/submit/#100016461
Hi, I have bought twice Groovy menu and installed these to each customers’s site. The submenu container is not same as main menu, the alignment of the submenu is not center but top. Days later,these had been stayed center once, but in these days these are on the top again.
See the image and let me know how to fix not on the top but on the center like main menu. I always opened the sites by Google Chrome.
https://bit.ly/3RjERQDHello,
I find it difficult to explain what caused this behavior, it is unlikely that the plugin itself caused it, since there have been no updates lately
Please create a ticket here https://grooni.ticksy.com and provide an admin access. Better if you have a stagging site
In short, will you visit the actual site and check it out? All I have to do is that I write the information on the ticket,right?
Please create a ticket and provide URL of your site and admin credentials (better if you have staging site)
I have created the ticket.Pls.check it out.
Hi there,
When this plugin is installed, the front end builder from Salient WP-Bakery is no longer working. Is there a fix for this?
Please help
Hello, 1. Is Plugin integrated using Groovy menu child theme for Salient WP? 2. Do you mean WPbakery Page Builder ?
Hi
How can i change the search bar placeholder text?
Hello!
Please read this artcile https://grooni.com/docs/groovy-menu/faq/how-to-change-the-search-bar-placeholder-text/
