Hello JoFlavour1987

Thank you for choosing Filter Everything PRO.

You have some issues with your permalinks structure. Usually they shouldn’t contain part /index.php/ Please, check how your web-server and .htaccess file are configured and try to achieve the result, when your WordPress URLs does not contain part /index.php/. After that Filter Everything will become to work properly.

Regards.

Hi,

I mean the placeholder {page_number} is outputting something like “Page 2”, and i would like to customize it for something like ” – Page 2”.

Why ?

For a title like : “Low price t shirt – Page 2 – Buyit.com”

I need a separator between then content title, the page number and the site title.

So if set the SEO title to “Low price t shirt {page_number} – {site_title}”, it will be wrong on page 2 and +, with the “Low price t shirt page 2 – Buyit.com” title. But if I set the SEO title to “Low price t shirt – {page_number} – {site_title}” then i will have the output ””Low price t shirt – - Buyit.com” on root page.

That’s why I need this extra separator that prepend the page number.

I hope i’m clear :))

Thanks

Update : I try to add a custom placeholder like {custom_place_holder}, then in the SEO title filter i tried to replace the placeholder with my custom pagination output. But it’s not working, i guess the plugin is erasing all placeholder before sending the title to the filter.

If u have an idea

Hi DailyLost

Yes, I understand the problem. In this case you have to use hook 'wpc_seo_title' to modify SEO Title for filtering results page.

Hi webdotsgmbh

Thank you for choosing the Filter Everything PRO.

If I understood you clear, you need that URL https://www.ford-danner.at/produkt-kategorie/kfz/?treibstoff=strom;strom-benzin;strom-diesel works and does not give 404 page for visitors, but for the moment category with slug “strom-diesel” not exists yet?

In this case unfortunately it is not possible. Because if to force the plugin to show some content for non-existing terms there will be infinity number of URLs that display content and for example Googlebot or many other parsers will scan every such URL. Google in such cases may punish the website and put it down in search results. In addition, it is against development standards.

But you can create such category with slug “strom-diesel” and although it will not contain products, but the URL will be valid and the page will show “No products found” instead of 404 page.

Thank’s for your support!

Hello nicknameam

Unfortunately I do not provide support for sites in *.ru domain zone due to kremlin restrictions. These sites are unavailable for me.

But in your case I can say that filters get data not from ACF fields (not from choices configured in an ACF field) but from values in post Custom Fields. So if you see both – old and new values, it means you have posts that contain old and new values. To remove old values you have to update your posts and remove all old values from them.

Actually there are no posts with this values. How it was: 1. I have a lot of checkboxes with value : label structure. 2. I’ve changed text of a lot “value”s. 3. Update all posts 4. Your filter keep showing old “values” in admin panel and on frontend (there are no these values anywhere in website)

ACF keep all info about all values in post_meta database.

So now I am deleting all old meta from database.

I understand that it is both problem of ACF, my mistakes and your plugin. It would be good if you can check this situation and improve it in future.

Thank you for your plugin – really good. Waiting for new features!

Please, try to reset filters cache. For this open your site with additional paramter in URL – ?reset_filters_cache=true. For example https://example.com/?reset_filters_cache=true This should help you.

Hello madhawaudawatta

Thank you for enabling “Show count” option. But I still do not see any problems. Please, provide me with link to example, where the filter works incorrect and why do you think so.

Also check please next moments: - if the checkbox “Use for Variations” enabled or disabled for the filter by Size.
- if you enabled “WooCommerce -> Products -> Inventory -> Hide out of stock items from the catalog”. This may affect on the filter.

Thank you. Regards.

Thank you for yhe reply, I have enabled “Hide out stock Items…”.

Also I when a product size reduces it will still show the same count in the filter here : “https://flamingosl.com/tops-2/”

I have 62 Tops in my inventory, it shows that count here in the filter.

I am really stuck here.

TIA

Hello madhawaudawatta

As I understood the main problem is that when you use filter by Size you still see products that are Out of Stock. I have to say that by default Filter Everything PRO does not hide them from the products list. And if products with Out of Stock status are shown when they are unfiltered by the plugin, they also will be shown when they are filtered. In other words Filter Everything PRO does not hide them until you create filter by Stock status as in this example https://demo.filtereverything.pro/example/by-stock/ and filter product by stock status.

But if you need to hide Out of Stock products by default, I can send you link to the intermediary plugin version that allows to do that by adding specific code in the functions.php of your active theme. This feature will be available in the next plugin version 1.7.7 but it will be release later. Please, send me message in PM and I will send you link to that intermediary plugin version.

Thank you. Regards.

Hi runix

Ok, sure. I can check and fix this if you will provide me with credentials to your /wp-admin in accordance with this document

Please, let me know.

Thank you. Regards.

Hello larsjko

Please, try to remove this sorting option and create a new one and select “Meta key numeric” instead of regular “Meta key” sorting option. This should help you.

Thank you. Regards.

Thanks. What an embarrassing mistake on my end

It’s okay, no worries

Each of us makes such mistakes from time to time.

Hi mikeey

Thank you for choosing Filter Everything PRO.

In general this question is out from the item support scope here on CodeCanyon. But shortly I can say that you have to create new attribute and call it “Brand” if you use WooCommerce plugin on your website. If not, you can install the plugin CPTUI and create new taxonomy and call it “Brand”. After you have to create brands (i.e. Apple, Samsung, HP etc), attach them to your products and after to create filter by this Brand.

If you are not so familiar with WordPress I recommend you to ask somebody experienced or watch some online lessons about WordPress.

Thank you. Regards.

Hello aldhydheriz

I’m sorry for the inconvenient.

Please, let me know about details what exactly happened. Please, send me link to the page with the problem or screenshot or optionally credentials to your /wp-admin in accordance with this document I will check it myself.

Thank you.

no need. thank you for fast respond. i will fix it myself

Ok, sure.

Thank you for using the plugin.

Hi amandomm

Sure, it is possible. You have several options for that:

1. Simply to increase the maximum height of a filters container in Filters -> Settings -> Filter Container max height, px

2. Enable hierarchy for the Category filter. Open your Filter Set edit screen, open your Category filter, click on More options and find there hierarchy checkbox and activate it.

Hi DailyLost

The best way to check the reason of the problem is to provide me with link to the page, where this issue exists. Please, send me it here in comments or optionally via PM.

Thank you. Regards.

Hi baalpid7

Usually the main reason is that there is no Filters widget is displayed on the page. If yo do not specify Filter Set ID, the button should open first existing on the page Filters widget anyway.

Are you sure that Filters widget exists on the page? Do you see it in desktop mode?

Please, let me know.

Hi! In the desktop version everything works perfectly while in mobile mode I can see the button but nothing appears after clicking. I wanted to try specifying the ID of the filter set but I don’t know where to retrieve this information. Even in the extended view mode I could not display a column or any mode that specifies which ID is assigned to a specific filter. Thanks for your support

Hi baalpid7

Ok, please, send me link to the page with this issue I will check it. Optionally you can send it via PM.

Thank you. Regards.

Hello ravolar

Thank you for choosing Filter Everything PRO

From you description of the problem I think you have situation, when you show different content/different WP_Queries for your logged in and logged out visitors.

When you configure a Filter Set and select the WP_Query that should be filtered in the “And what to filter?” field, Filter Everyrthing PRO “catches” targeted WP_Query on the page. But it does it when you are logged in (because you are in the /wp-admin area) and it “see” only WP_Queries that are visible for looged in users. If your WP_Query appears on the page only, when visitors are not logged in, you have to display it at leas one time for logged in users also and “catch” it for Filter Set and after save the Set and try to filter after that. This should help you.

Hello tuukie

Thank you for using Filter Everything PRO.

Unfortunately it can be done only in case if you open the page with selected in URL filter. For example https://example.com/type-internal/ You can place link to this page with such URL parameter for example in the Main menu and visitors will open your page with pre-selected “Internal” checkbox.

Yep that works, but I have WPML on that website and when changing language the /type-internal/ is gone and everything is visible.

Hello tuukie

You can insert appropriate link in the Main menu in another language. But this requires to have translated filters. How to translate Filter Set to another language you can find here – https://filtereverything.pro/resources/with-wpml-polylang/

Regards.

Hello jgutowski

Thank you for using Filter Everything PRO.

In general the plugin works with ACF fields in the same as with Custom Fields because they are Custom Fields in any case. ACF only provides convenient interface for interaction with them.

But you may also to see this video tutorial from WPTuts – https://www.youtube.com/watch?v=Ki7LBcrYuAo It’s about Free version, but it works in the same way in PRO.

Hello laurayeffeth

Thank you for using Filter Everything PRO.

Usually the reason is in wrong configured value for the “CSS ID or Class of Posts Container” option. I recommend you to look on this article about how to configure it right – https://filtereverything.pro/resources/plugin-settings/#ajax

Optionally you can provide me with link to the page with this problem and I can say what exaclty value you have to set for the option.

Thanks for getting back to me. It turns out it was a conflict with Genesis Connect for WooCommerce. I’ve decided not to use that plugin.

Hello laurayeffeth

Okay. Thank you for your notification about that. Regards.

Thank you for the details. The license is activated.

Thanks for your prompt assistance. Everything is good now!

Great. I’m glad that your problem is solved

If it is possible I would be thankful for a positive review about the plugin here on CodeCanyon – https://codecanyon.net/item/filter-everything-wordpress-woocommerce-filter/reviews/31634508

Thank you in advance!

Hi FlorenceGee

In general yes, it always possible. But it requires some CSS adjustments. Unfortunately I can’t provide such CSS code example, but if you familiar with CSS or if you have a developer, who can help you with this, it is not so complex to achieve that.

I would just need a CSS code example please. Thanks!

Hi FlorenceGee

In general support https://codecanyon.net/page/item_support_policy here does not provide any code customizations. But sometimes I provide my customers with code snippets if I already have them or if they require less than 10 minutes for writing. This case requires more and I can only say that if I will have time for that I will try to provide you with it. But I can’t promise and for the moment I have no such time. I’m sorry.

Regards.

Hi freefallapps

Thank you for using Filter Everything PRO.

Please, provide me with link to the page with this problem. Optionally you can send it via PM.

Thank you. Regards.

Hi DailyLost

Thank you for your reports.

1. Counter is updated every time if you load filtering results by direct link or you don’t use AJAX. Plase open for example this link – https://infallible-shtern.217-160-53-245.plesk.page/shop/couleur-green/ and you will see that counter works fine.

If it does not work with enabled AJAX it means that you did not include the couunter in the container you specified for the CSS id or class of the Posts Container Just specify more common container that includes this counter and your products and it will be updated every time, when you select a filter term.

2. Indeed, I reproduced this in FireFox. I’m not sure about the reason of such behaviour but I do not have any control of this situation. I can only make checkbox checked from JavaScript code and why exactly FireFox removes one of them I have no idea. It’s rather the question for the FireFox developers than for me. I think any other plugin with JS-coded selection of checkboxes works in the same way in FireFox. But if I will find something that can solve this problem, of course I will fix it.

Hi,

Yes for 1) I ended including the counter in the container (it’s outside with flatsome). So i override the theme file.

2) ok

Thanks

Great.

I’m glad that your issues is already solved.