Hello OPOTO

Thank you for using Filter Everything PRO.

It looks like you enabled the option “Special Pop-up Filters Widget for Mobile” but in your case you have to disable both options for filters on mobile devices “Collapse Filters Widget on Mobile devices” and “Special Pop-up Filters Widget for Mobile” It should help you.

Hello ZPAleko

I’m sorry for the late response. I was not able to get to my laptop for some time.

I checked your site and realized that you have classic problem related with AJAX and described here – https://filtereverything.pro/resources/ajax-related-problems/

The button that opens Off-canvas window located inside #main container. And when AJAX download it with other content the button requires to re-init JavaScript event related to it.

There are two ways to solve the problem: 1) To add <div id="my-wrapper">...</div> that wrapes your products and pagination and set #my-wrapper as “CSS ID or Class of Posts Container”.
2) Or leave #main as value for the “CSS ID or Class of Posts Container” but to re-init event that opens the Off-canvas window.

I think the first way would be faster and easier.

About images for terms – if you enable swatches support for the attribute “Kolekcja” in Filters -> Settings -> Experimental -> Color swatches for Filters you will be able to add images to every attritubte term. They will display automatically in the Filter, but will require CSS adjustment to make their look as they look now on your site.

I hope this will help you to solve issues

Thank you. Regards.

Hello! The Blocksy guys have improved the compatibility with your plugin. Now it works as it should without additional wrapper <3

About images. You’re right, it works quite fine. This is what I ment. I have the impression that information about this is missing in the documentation, or it is poorly described.

Regards, Alex.

Wow, good news, Alex.

Thank you for your report. I’m glad that Blocksy support were so kind and made it better on their end

Let me know if you will have any questions.

Hello madweb1

Already answered you under another your comment – https://codecanyon.net/comments/29230504

i write you on mail

Hello adamsatoms1

I saw your previous comment but I have to say that requests from customers with expired support period have lowest priority in support requests queue and I will answer on them when I will have time for that. To make it faster you may extend your support period.

Thank you. Regards.

So you are asking me to pay for extended support even though this is a question that concerns both free and paid plugin versions?

Hello adamsatoms1

No, I’m not. I just let you know that support here on CodeCanyon is provided only for customers with valid support period. If your support period is expired you have choice to extend it and to get support in terms described in the CodeCanyon support Policy or to try to solve the issue by yourself and for free.

If you will extend your support period, I will by happy to help you.

Thank you. Regards.

Hello warchop1237

Thank you for using Filter Everything PRO.

In general I recommend you to look on the article about how to quick start with the plugin and filters here – https://filtereverything.pro/resources/quickstart/

Also I have to say that it is better at first to configure filters to work without the “Apply button” mode and without enabled AJAX. Otherwise it will be complicated at first time to configure these features.

I Use “Common WordPress pages” -> “All archive pages for this Post Type” for the Shop Internals, but on my Selector Page it doesn´t appear. I´ve Used the Shortcode with the ID, but the Filter isn´t appearing if i use your suggestion, is there any other Way to Fix this Problem?

I don´t know if this Function exists, but it would be Helpful if you could “Flag” the Querys which should be Filtered via the CSS id or something like that

Hello royk9

This page https://infinite-parts.com/car-builder-aerodynamik-styling/ is not one of archive pages for the post type Product. It is singular page and that’s why you have to select “Pages” -> “Car Builder Aerodynamik” in the “Where to filter?” field. As I see you already did it.

Thank you for your suggestion. Sometimes it will be useful and in general I thought about this and I have idea how to implement such feature. But it will require to open target filtering page in a new tab and to discover all possible places with existing WP_Queries. Probably such feature will appear in the future plugin updates.

Hello YetiSociety

I have already answered you here – https://codecanyon.net/comments/29275820

Hi dufflio

If the term “Beauty” is closed for you it means you manually closed the parent item “Business” before and your browser “remembered” this closed status.

But if you open this link – https://dev.filtereverything.pro/posts/pcategory-beauty-or-post-format-video/ in the incognito tab (which is the same when a visitor opens it first time by direct link) you will see that parent item “Business” is automatically opened because it cohtains already selected sub-item.

In other words visitor will see term “Beauty” in any case – when they open parent item “Business” or when they open the link received for example through email.

Thank you but that is not what I meant. Here is a screenshot, I try to describe it better: https://einfacheinonlineshop.de/wp-content/uploads/2023/03/Screenshot-2023-03-09-170205.jpg

You can see that there are two categories selected. But only one is showing in the results. You also see that in both categories there is one product each. So both products should show. When I select them individually, they each do show – just not when I select both at the same time. What can I do to show both at the same time?

Hello dufflio

In general it could mean that your product is attached to both categories – “beauty” and “video” simultaneously. Also the reason could be that in your template some product were hidden although they were selected in WP_Query. You can check this if you will install Query Monitor and find filtered WP_Query (it contains code comment /* Current SQL Query is filtered by Filter Everything plugin */ )

I have to say that such “bug with counts” were checked I think more than 50 times and Filter Everything counts it correctly. In 99% of cases the reason is in other places, not in Filter Everything PRO.

I recommend you to check data on your site very carefully to find possible reason, why it shows you one products instead of expected two.

Thank you. Regards.

Hello deyankanev

Thank you for your interest in Filter Everything PRO.

Sure, it works with Elementor Loop Grid. Here is temporary live example with such Grid and custom Loop item – https://dev.filtereverything.pro/posts/pauthor-shop_manager/

Hello adminelectricoakcom

As it filters as expected by direct link – https://topnotchcustoms.flywheelsites.com/home-copy/bolt_pattern-16x7/width-7/ it means that you configured AJAX wrong. Please set for the “CSS id or class of the Posts Container” option value #woopack-q3rkn89×7iv5 for your Filter set and it will start to work correctly.

Hey, I fixed it by deleting and readding the filter. FYI.

Great. I’m glad that you issue is solved. Please, do not leave Filter Sets in Trash. It may cause some problems and I will fix this in future updates.

Thank you. Regards.

Hello entexialex.

Please, create a refund request via the form in your account and it will be processed as soon as possible.

We don’t have the button in our account

I’m not sure, but maybe try to find the button or ask CodeCanyon support to help you. Because I can only accept or decline refund request if it will be created. Unfortunately I have no any other opportinities related with refunds here on CodeCanyon.

Hello Shira.

Thank you for using Filter Everything PRO.

In general if both plugins are compatible with WordPress and meet WP coding standards, they shouldn’t conflict between each other. But please, send me credentials to your /wp-admin in accordance with this document and details of the problem (link to the page, description, screenshot if it is not obvious) I will check if my plugin does not contain any bugs related with the problem.

Thank you.

Hi amandomm

Sorry for the late response.

It’s conflict with your jQuery accordion plugin. I already fixed it for the next plugin update, but if you want to get the fix faster, please, send me credentials to your /wp-admin in accordance with this document I will do it on your plugin instance.

Thank you.

Hi, i have sended my site details to your account! Thanks for checking

Hi amandomm

Thank you for your credentials. I just updated the plugin to the latest version and now all looks fine.

Hi amandomm

I’m not sure I understood your question clear. It would be better to expain it for example with screenshot, where you can show what exactly filter element and where should be moved. Please, provide me with such screenshot.

Thank you.

https://ibb.co/tXyp6qW

This is a example, i want to filter the categorys in the filter, now i can only filter blog message, i want to filter specific pages/products

https://a-webdiensten.nl/avada-themas/

Is this more clear?

Regards

Hi amandomm

Thank you for your explanations.

I have to say that support here does not provide plugin installing/configuring and when you use items purchased on CodeCanyon it expects that you have enough experience in WordPress to do it by yourself.

From other side it seems you wanted to display Product categories in the filter. I’ve created such filter, but you have only 2 Product categories and no one products attached to them. Please, create more categories and attach products to them and they (categories) will appear in the filter.

Hello mindspike

Thank you for using Filter Everthing PRO.

It seems you have JavaScript conflict with some of your 3rd party plugin or theme or custom JavaScript code. You can check it with another theme. Or to find this pluign you optionally may to deactivate 50% of your plugins and to check if there are any changes. If filtering become to work as expected – it means that conflicted plugin is among these 50% of deactivated plugins. If nothing changed – it means this plugin may be in rest 50% that were not deactivated. Step by step you can find conflicted plugin and decide what to do with that. In any case I recommend you to create a DB backup before any changes on your site. You can do it for example with Updraft plus backup plugin.

Thank you. Regards.

Hi Kirk

It does not depend from Filter Everything PRO plugin, but from your theme files and CSS rules. I recommend you to try to change it there. Filter Everything PRO only changes WP_Query that selects/loads posts with images, but does not affect on images and their design.

Thank you. Regards.

So is there no possible way for me to have the changes on the backend take effect on the front end?

If I could send you a screen shot of the code with the correct e_name in there, you would see that it isn’t taking effect on the front end of my site.

Site page:http://erikay18.sg-host.com/mob-bm/

Code

/* Let’s sort Color filter terms by the menu_order */ add_filter(‘wpc_terms_before_display’, ‘wpc_sort_terms_as_needed’, 10, 2); function wpc_sort_terms_as_needed($terms, $filter){ // designermob – is desired taxonomy if ($filter[‘e_name’] === ‘designermob’) { $newTerms = []; foreach ($terms as $k => $term) { $termOrder = get_term_meta($term->term_id, ‘order’, true); $term->menu_order = ($termOrder !== false) ? $termOrder : 0; $newTerms[$k] = $term; } }

// To sort in descending order
    // usort( $newTerms, \FilterEverything\Filter\EntityManager::compareDesc('menu_order') );
    // To sort in ascending order
    usort($newTerms, \FilterEverything\Filter\EntityManager::compareAsc('menu_order'));
}

return $newTerms;

return $terms;

Can you help me with this?

Hi erikakyoung

I can only check if there is no bugs in my plugin related with term sorting feature. But I can not provide you any help with code customization because it is not included in the item support on CodeCanyon.

Please, send me credentials to your /wp-admin in accordance with this document I will check it.

Thank you.

Hello mgcl1.

In general I didn’t created any CSS documentation, but you can change any styles related with filters look, but please do not change CSS rules that contain visibility and position rules like “display”, “visibility”, “position” etc. Usually it is enough to open Chrome console and check what CSS rules are responsible for particular element to understand what and how you have to change.

You can place your extra styles in Filters -> Settings -> Experimental -> Custom CSS.

Great, I do not see it yet, maybe you have to clear your project cache? Thanks

Indeed. I’m sorry. Already cleared.

Perfect, thank you and so so useful for so many, maybe even save you a few min in answering 1 million questions.