8701 comments found.
Hi team,
I’ve discovered a pretty serious bug When registering an account on a mobile device, after filling in all the information on the registration form and clicking the register button, I was redirected to a blank page with only one line 500 | SERVER ERROR
Note: It only works on mobile devices
Please fix this ASAP
Thanks
Hi,
That means you have enabled email verification but your SMTP settings are incorrect. Either disable email verification, or make sure to enter correct SMTP settings and test it by sending an test email in the smtp settings page in admin panel
Please note that I have installed SMTP correctly and it is working fine when registering on desktop devices. Only when registering on mobile devices is the error500 | SERVER ERROR
Please have a solution
Thanks
We will check it from our side, stay tuned.
Thanks
Getting issue on google adsense verification regarding ads.txt. I have uploaded the ads.txt file to the root directory of my website. I did a text mydomain.com/ads.txt and getting error 404 which causing the problem on Google adsense.
Hi,
I don’t know what is a ads.txt is, use the standard header code and ads code for each section in the adsesn page in the admin panel, anything else is up to you to configure. Whatever that txt file is, include it in the public folder as well.
Still waiting for a support message reply, please check and reply asap!
Hi,
Patience, we are aware about your case, later today we will have a change to connect to your hosting environment.
Good day, does it also support the Slovak language, if not, can you add it? well thank you
Hi,
You will need to configure if OpenAI supports Slovak for not, as we are not aware. You can verify that at openai account in the playground section.
I have only one request to make your UI / UX clean and simple it’s good for now but can be improved a lot. No offence but price plan page looks like from year 2010 Even page loader. Please use simple border circle loading or skeleton loading.
I’m a happy customer trust me but I really would love to see clean and simple UI and UX.
I was the in 1st 10 buyers and I see potential like others you guys are doing amazing. So please consider my only request. Rest I’m sure you’ll implement other features requested on your roadmap.
Thank you. Awaiting positive response.
Hi,
Thanks for the suggestions, with each update UX and UI for backend is getting better and better. Frontend will be updated later, not a priority at the moment.
Not sure what is wrong with pricing plans page, looks pretty modern, provide some examples if you have any, otherwise looks more like a subjective opinion.
Thanks for the links, we will see what we can do with pricing plans. I see last 2 links have similar structure as hours, just a matter of styling.
Fix to error 505 or 404
If you guys get an error 505 or 404 after a successful installation, I found out that it is because of the PHP version. It will give you these errors if you are using PHP 8.2, so the easy fix is to downgrade to PHP 8.1
This error will be in the Storage/Logs folder as:
Carbon\Carbon::setLastErrors() argument #1 ($lastErrors) must be of type array, bool given,
Hi,
Thanks for sharing that, but if you have followed the requirements in the docs, you would have seen that PHP 8.1 is listed as required, and is the only option.
Add these tools https://tinywow.com/tools
Davinci it is not a web tools website and has nothing to do with the shared link
Please add Bengali Language!
our google analytics not working you support is very week plz give me support i already sent mail but support very dealy plz give me update sir
Hi,
You have sent a support request at 20:25 and at 20:28 you post a message saying that our support is very weak? o_O, And I see we resolved your .env issues before. There is a queue, and we follow it, comments will not put you or anyone else ahead of other customers, so patience, we will get to your case same as for the others.
Hi, Requested support 8 days ago, and still no response
Hi,
There is no open support request under ikakurtanidze username in our queue.
There is a direct email from someone named Irakli, if that was you, don’t send direct emails next time, as it is a straight path for your support case to be left out, we get ton of fake support requests from none buyers and they all use direct emails.
All support requests must come from codecanyon support tab to verify your identity, if an attachment will be needed, they you can always attach it to our reply. Best to stick to this process so simplify things for you and for us.
Hope that part is clear, please resend summary of your support request via support tab above, we will take care of it.
Yes but my support email was for after your replay
I see what you mean, the Tax question?
Hi Berkine, Requested support 3 days ago no response yet.
Hi,
I suggest you to read our email, we replied to you 20 hours ago.
Hi Berkine, thank you for your reply. Unfortunately I never received a response.I checked my email.
It was sent to admin@spoXXXXXXXXs.com email address. At 1:47 AM CET time.
This is why I never received the email. We no longer have that email address. I submitted a new ticket with our email address due to the fact that I can’t find anywhere on codecanyon where I can change that email address. 
Can you please be kind to resend the reply. Thank You !
Forwarded to new email
i request Website Reviewer tools on Feature Request page.. can you please confirm that tool coming or not?
Hi,
Most likely not, we have no clue what it is, what exactly it needs to review and how it is related to OpenAI?
Hello Berkin,
First of all, I wish you success. It must be difficult to deal with such ignorant people. As a developer, I can say that 95% of the problems written here are from the hosting provider or wrong directory installation.
I have a suggestion;
In the Custom Template section, the builder should be expanded a little more, for example, “keyword” should be optional and a template should be added to “write code”.
I couldn’t understand what to write in *Custom prompt”
Hi,
Thanks, no worries, we have a pretty thick skin for ignorant people, they do appear from time to time but we don’t take them seriously 
Custom template can not be used for Write Code command as in the backend OpenAI CODEX models are not added yet.
In the next update, we are adding Codex by it’s own, it does not need a custom templates or anything like that.
Please watch the demo video in the product description, we have a demo of custom template creation somewhere at the beginning of the video and explain everything needed as well.
How difficult is it to create new custom templates?
Hi,
Please watch the video demo in the product description
Hi, is it easy/possible to translate the frontend and backend in another language (France, Italian)? Will this be updated with the new API of Chatgpt/OpenAI? Thank you
Hi,
You can already translate the interface by translating en.json to your desired language, refer to the Translate tab in the docs.
Hi, How to set default language for the website. I tried to do your guide at documentation (Language translate) and change code in config/app.php to my language. But it doesn’t worrk. Please guide me. Thanks
Hi,
Most likely you have done something wrong, make sure your language file name matches with your country code that you included in the app.php file. Send some screenshots via support request if you still face issues.
Thanks
Why is there only 10 languages? https://prnt.sc/KhXl02CpV6rn You mentioned in description that “Support for Generating Text in 33 Languages”. Where is other 23 then?
Check the demo, all 33 languages are available.
Considering that there are more and more users and more and more requests for OpenAPI, should users be allowed to add their own API?
No, why should they, you are the service provider for them, they don’t need to bother dealing with openai.
I noticed that your models are in alphabetical order, can you tell me where to modify them so that mine look like this?
Hi,
Not sure what you mean, can you provide some screenshots via support request, not sure if you are confusing models with templates…
sorry, they are not templates, they are templates on this page here https://openaidavinci.texttract.ai/user/templates, I would like to leave them in alphabetical order
The can be in alphabetical order within each group only, you cannot have entire list in alphabetical order, otherwise it will be a visual mess of different colors. All custom templates come after original templates as well regardless of the groups.
I just bought your script and uploaded it into cpanel. When I try to access “domain/install” then it shows that “404 Ooops! Looks like it is not here”.
Hi,
Make sure you follow the requirements listed in the docs, especially the correct php version. If you do, send us a support request to have a look.
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