8701 comments found.
Hello
When does your company plan to release the next update? we look forward to it..
Hi,
Most likely we will release v1.4 next week, towards the second part.
Why custom templates cannot displayed on free users dashboard/templates page? How to make it displayed on it for free users?
Has this been fixed?
Yes, awhile ago, make sure to visit Troubleshooting tab in the docs, there is a fix for that.
Please add Mobile Number when Sign Up. There is name, email,password and country. Mobile Number needed too. thank you
Hi,
I suggest you to include it in the feature request list in the product description, if it gets high demand, we will include it. Otherwise I’m pretty sure most will be against it as people do not want to share their mobile phone numbers with websites easily.
To create custom template, there is a field wich said: Custom Prompt (https://prnt.sc/qIMXExxZO-vO)
What do I enter that? Can I have an example?
Hi,
We have recorded a video in the product description, you can watch it to see how we created a custom template there.
Thanks so much. I find it. I see your demo, custom template can be make Professional. When I activate to Professional, custom template created in my site, it said activate, but still remain Regular.
How do I fixe that?
Please refer to the Troubleshooting tab in the docs, there is a fix for that.
Hello, Please why do you have more templates in your demo that are not in the 1.3 update?. For example the “Ask any question” Template did not show up in my own updates. kindly advice on how to add this template. Thank you
Hi,
That is a just custom template create by us within the demo, hence you cannot see it 
Same as custom templates created by you, cannot be seen by anyone.
hi team, in all documents now new documents not shown. can you plz help me .i have followed troublshoot senction in docs already. not shown for user and admin too.
Hi,
Not sure what you mean by documents? Are you referring to templates or? Perhaps you can share a screenshot with me of what exactly you are referring to
Share via support request to continue the discussion via email.
I have problem with paypal integration. When click “process” the response is this: Paypal authentication error. Verify your paypal setting first. I think I’ve set everything correctly. what’s the problem?
Hi,
Not sure, can you send us a support request with further details as: prepaid or subscription, logs.
i’ve send you my admin login data by email.
When the affiliate program is deactivated, it continues to appearing in Free users menu
Good call out, give us an hour or so, we will include it in the Troubleshooting tab in the docs, so you can follow it to fix this (matter of replacing 1 file).
another thing, when the user registers and is with his free account he has access to all the templates, I thought he had access only to those of the starter plan, but not to the pro ones
In the admin panel – davinci settings, set Standard Only for users, and they will not be able to use pro ones. But they can still see them and among other templates and access, and when they try to generate a result they get a message that say: “Professional templates not available for your account, subscribe to get access” – which basically to motivate them to subscribe.
Perfect!, I was looking for this option
Hi, I sent a request in via the support forum a couple of days ago. Would you please assist as I am receiving a 500 Server Error as well as “failed to migrate the database http //1.0 302 found cache-control: no cache”. Thanks in advance for your time. Best, Kevin.
Hi,
Thank you for your patience, we are clearing up all cases, older ones are given highest priority. We will reply to you over an email.
No worries, thank you.
Specifically : 1. Give a link to the demo administrator 2. Give a link to a user account demo 3. Give a link to the work of templates. 4. Why do you hide everything to guide you? So there is something wrong with the script?
Read my previous comment and use this link or any of the links in the demo, you have everything you need already there:
https://openaidavinci.textract.ai/loginI recommend that you carefully reconsider how you present information to users, as you are a little inattentive about this. Next questions: Can the SAT be multilingual or only one language? 1. Is it possible to add and edit the language in the admin panel? I see that he is not there, but maybe you hid him too, like a squirrel hides nuts so that no one can see. 2. Important – where is the Ukrainian language in the templates? Can you add it if you can – tell me when, how long to wait?
I recommend you to first learn how to speak or write like an adult. No plans to add ukrainian at the moment.
You’re at the pre-sale stage and already giving me recommendations to be an adult and something else… I use a translator because I don’t know your language very well. You have problems with this, everyone who writes to you should know your language? And I’m not selling the product to you, but you are selling it to me. This further emphasizes your unfriendly attitude towards the target users, that is, towards us. I can imagine how you will communicate when I pay for the script))) Emotions and discontent are best left at home. If you don’t like the reality I’ve found where you can’t or don’t want to give full details about your product for whatever reason, then read books on how to take user criticism.
I recommend you to re-read your comments carefully first, some of them are full of accusations about nothing and assumptions in a random place without first understanding how the script works, and understanding what is allowed and what is not. You have full info in front of you, but you still keep claiming that we are hiding something. It is up to you if you want to purchase or not, we are not forcing anyone to buy. Never forget, respect get’s respect. End of discussion.
This is not a discussion, I’m in your store. I have no accusations, but questions about the product. You are a seller. What you all see is great. It would also be nice if this is what you see, we saw. Regarding the script – I’m not a clairvoyant, and should not know how it works. For this process, you as sellers should not hide information, but lay it out like everyone else does. And I would not ask questions, but would look at all the detailed information. But there is no description of the work, there are no demo versions in the description, there are no links to the demo version in the description. That’s why I wrote you comments from the buyer. But you don’t have a single thought that maybe I’m 5% right. You want to dominate by indicating even when the discussion is over, even though it was not a discussion. You are right about respect for the buyer, it is completely absent, starting with the lack of information, ending with your claims from the seller even before the purchase of the goods.
Learn to show some respect, and you will get one. Check all our comments and see how we treat our customers and how they ask questions, from other customers you won’t see comments like: ” I see that he is not there, but maybe you hid him too, like a squirrel hides nuts so that no one can see” – that is called accusation if you must know…
Anyways, it’s your call, there is no time to lead this pointless discussion.
It’s not my choice, it’s your customer service model. And I certainly agree, you also took a lot of my time with the lack of information. The classic scenario is when you show the programmer that it does not work, and he stubbornly answers without checking that everything works for him. Also, your product is not tested by a tester, you use your customers for error testing, and they work for you as free testers.
Congratulations, you successfully broke the sale, we will find such a product from other people.
TO ALL:
Before opening a support request, please check Troubleshooting tab in the docs, it addresses most of the common questions already and there is a fix for everything..
Sent two support requests yesterday, can you please answer? Site does not load, I get a 500 Error. I can log in the backend admin. Need fix please
No need for comments when you already have a support case less then 14 hours.
just wanna make sure you guys stay on top of this… I can understand crazy days… I’m going through the same
accident comment
?
Hi, I wanted to buy but needed to know is possible to set French in default language but seeing the latest comments, i am afraid script not working as advertised pleae let me know a way to contact you
Hi,
Yes you can, check the Translate tab in docs for instructions
Thank you I checked the doc. en.json will contain ALL text so that a french user will get a complete French version? site and client dashboard (i dont need french in admin) pleae let me know really interested in buying
Yes, if there is something is missing, it is easy to add as en.json is a living file and can be edited any time.
thanks last question please i saw on demo Article Generator but limited to 200 words maximum Possible to change that ? i saw AI website where it is possible to generate 1000-1500 words article. I want to be able to offer the same for my customers. Thank you in advance
Of course you can increase, can be increase via admin panel. You can also set max limits per individual subscription plans.
HI last question i promised I want it to be in french ..is it available already or how to make it french (site frontend and customer dashboard .. NOT admin) Thanks
No, you will need to do the translation by yourself, refer to the Translate tab in the docs on how to guidance.
i didnt have the doc yet as i was not a customer but i saw your special discount so i just ordered !
Everyone has access to the docs, it is public and listed under the product description – Setup Guide
Oh didn’t see it i am sorry ..anyway I just bought it !
After putting the site name in the cryptic fields called site name and website in the settings, the site is not accessible.
Go to .env file and check what you’ve put for each one. Website must be single line url
Just purchased the script but the activation failed. Need help, I already sent a message to your support but no has gotten back to me yet
We will check you support request today
Thanks, It looks like it’s fixed now. My other concern is that whenever I save a blog post, it goes to error 500
I think I figured out what caused the error when write a blog post. For some reason if I have too many keyword then it goes to error when saving
That is correct. In Blogs table, keywords column has a type – string (191 or 255 chars only)
In the latest upload we changed it to longText, so you can have pretty big content, but it will only be applicable to new installations. For existing installations, if you want to have a long keywords part, you can change the type of that column manually in your phpmyadmin.
thanks, btw is it alright to make some changes to the front page’s html code? will it get overwritten if new updates are released? Thanks
We do have plans to update UI of the frontend in future updates, but you can always copy your home.blade.php file before applying the update and put it back afterwards if needed.
qual nome do arquivo que e possivel alterar a pagina index e a pagina manutenção? qual o caminho dos arquivos.
Wrote in support more than 3 days. I have a question how to fix it 1) image generation does not work, but tokens in openai are debited, the account is paid, my card is signed 2) I don’t receive a confirmation letter when registering a new user, an error comes to the administrator’s mail, mail settings are ok, if you just send the letter works
We are checking you case
And the main question – do you have language constants for the entire site? Or, as is customary on codecanyon, you just start translating into the desired language, and it turns out that you can translate only on half of the site, and for the other half, there are no language constants. And you’re wasting time and money. At you as with language constants? The whole site can be translated completely to the last word, or as usual on codecanyon?
No constraints. You will need to translate en.json to your desired languages, refer to the Translate tab in the docs.
1 .What 33 languages? What languages are available? 2 .How to get into the user’s account to check how the script works? 3 .How to get into the admin panel? 4. What is available in the admin panel in the current version of the license? Thank you
1 – checkout the demo, open any template and see the language field, you have them there
2 – click on Login page, demo credentials are there already
3 – same as above
4 – everything
1. Unfortunately, I don’t see the admin demo login credentials as well as the user demo login credentials. 2. I don’t see any of the patterns you are talking about. There is also no multilingualism. 3. Through this, I have to ask you questions, since paying $ 200 without understanding the functionality and capabilities will be wrong on my part of a real buyer. But I cannot get adequate complete information from you, so I am writing again, perhaps you can provide what I ask.
Which script are you testing? All is there as far as I can see: https://openaidavinci.textract.ai/login
Not a single template is clickable https://prnt.sc/R0UyXDm9rCrd How to go to any template, as you suggested, if none of the template is clickable? Templates that are not clickable create 1001 questions for the user. That’s why I’m asking you questions.
I am testing a script that you will expand where I write comments. What you see is wonderful. Also make sure we, your target customers, see this. Is it really so difficult for you to check that there is no demo, the links are not active, and there is nothing to check the site’s performance on at all. Why are you deliberately hiding all this from us? Where in the description are links to the demo of the admin, user, and the work of the templates?
I think you need to first understand how script works before commenting. You are the frontend, why they should be clickable in the first place? They are for marketing to show user that you have such templates in your platform. Login or register to use them, simple as that. Click on the login button and test.
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