8702 comments found.
Pre-sales question:
I’m waiting for the Whisper API to be added before I buy the script. How much time will it take? Please add the update of 1.4.
Thanks in advance
It will come with later versions, not a priority at the moment.
Thank you for the reply. Hope it will come soon
Pre-sales question:
Have you any plan for adding more payment options? Paypal, Stripe don’t work on many countries. So, we are on trouble for payment gateways. I want to buy this awesome script but payment gateway is a problem for me 
Yes, we will add couple more in future updates. Most likely mercadopago, 2checkout.
Please add them as soon as possible. PayPal, Stripe, Razorpay, Paystack don’t work on our country (Bangladesh). Please add a Bangladeshi payment system if you can.
Stripe is not working. A customer is trying to subscribe and they are getting this error: https://prnt.sc/L9kngv7fQYvf , Everything in Stripe is perfectly configured as per instructions and I have followed troubleshooting, I have no idea what to do, all I know is I cannot close a sale because stripe transaction not going through.
Send a support request with screenshot of your create subscription plan. Check with prepaid plans as well.
I sent a support request yesterday that still has not been addressed. I will send this one, which has priority over yesterday’s one as I might lose a sale if I cannot close it. Thanks, sending it now.
Sent 2 emails one with everything you ask and another with console error.
Can you please follow up on this? No email reply, no comment reply. It has been 17 hours and my issue is regarding a basic function of being able to sell subscriptions to customers, which right now I can’t. I have customers that want to start paying via stripe and the system is simply not working, I would categorize a stripe related issue kind of important, since it would halt the cashflow of a business.
Imagine credit card processing stopped working in Envato for developers? You think Envato would be worried about other issues? It would stop the cashflow of them and every developer here.
I don’t mean to rush you, but I see you keep addressing other stuff, and this, an actual very important issue is not being addressed.
Thanks in advance.
PS. And yes, I have followed all instructions and sent multiple emails, which from me reading the comments, you have skipped them and continued replying to other emails, or at least that’s the impression you are giving me at least.
We will check with our API keys today
Can you give me an update please?
Replied
I will test, but I am using BRAVE Browser, based on chrome. Did you test stripe subscriptions were working? to all your email questions the answer is Yes, I have created product IDs and followed everything to the letter. I will test with 3 other browsers and I will let you know. Would be nice if we can assign subscriptions, that way we can collect payment outside of website in a Terminal or more efficient way for those of us who do direct sales.
Please use emails for support case, there is absolutely no reason to duplicate in both places.
Stripe still broken, Cannot sell subscriptions and I have done everything by the book.
UPDATE: I have actually figured out what’s going on. The Stripe system works, however, instructions in the settings are wrong. It asks for Product ID, however, you need to put Price ID, not product ID. That will fix it and Stripe will work. I am posting the solution here as so many have the same issue.
I also purchased the software, but I am unable to install it due to database issues. I have already submitted a request for support, but I have not received a response yet. I believe that this is not just my problem, and that a fundamental solution needs to be found.
We are investigating if it is a common issue, stay tuned. So far after checking logs most of the time people were inaccurate with their input data
Hello, how to add pixel facebook and Google Tag Manager?
Hi, we are not familiar with facebook pixels. Customization is up to you and not covered by codecanyon support policy
This is the instuction : Paste the pixel code into the bottom of the header section just above the </head> tag. Install the base code on every page of your website
Where can i put the script from fb pixel, please tell me the file please
Refer to Frontend tab in the docs for frontend file structure. We cannot help with pixels as it is not part of the script. You might want to hire a developer.
May I ask whether the Group/template category is stored in a separate table or in a PHP file, which table or file are they specifically?
No, they are not
can you please guide me where i find user/template page. i need edit template section desing
They are under resources/vies/user/templates/ directory.
Thanks
Berkine please resolve database issue when i fill complete database detail and submit then show 500 server on activation page i already shared all detail to you on email and support please resolve issue not just type reply because i already shared access you. Thanks
We are looking at your case currently stay tuned.
My issue is not resolved yet.
Replied, you have symlink disabled like the most, details are in the email
Mcafee says this zipfile has a virus
Everything is a virus for mcafee
At this moment, can the user cancel his subscription through the website?
Thanks
Yes, under billing history in top right corner.
Hi Berkine.
Yes the subscription is there, but there is no button or option for the user to unsubscribe from the plan, or am I getting this wrong?
Can you send a screenshot?
Thank you
Sorry !!!
Found it
I created new custom template then i want to deactive or delete. but got someting error. How to fixed it. Delete and change custome promt after created them
https://paste.pics/4a6e154b1f6a4273b9de977439df6f7a https://paste.pics/aa367feb5794f79e5485f6f94d2664b7Refer to the Troubleshooting tab in the docs, there is a fix
i like your script. good job. i would like to know, what you plan to include in the next update? Thanks
Refer to the feature request list in the product description, everything in In Progress status is currently being worked on at various levels.
Bionic Reading
Take into account putting this prompt, I did some tests on the custom template
https://www.dz-techs.com/en/what-is-bionic-reading-why-should-you-use-itThis has been spread all over the world
Its main objective is to facilitate and speed up the reading process, in addition to stimulating the mind to understand large texts very easily.
Add it to the feature request list in the product description, otherwise it will get lost under comments.
Hi, trying one more time.. any chance to add more languages (e.g. Thai) ?
Hi, verify with openai if Thai is supported first.
Yes it does support thai, my wife use it in thai language
hi, any info about to add thai language?
We will consider it in future updates
Again, for the category: As a product manager, in my opinion, blog, text, video, social and so on should be understood as a classification of template types. but category is mainly user-oriented. Type and category are sometimes the same, but more often they are different. For this reason, a template may only have one type, but it can be divided into multiple categories at the same time, This is the same principle as our shopping at Amazon: different users, the same user, at different times, although we finally arrive at the same destination, we take different paths. Different paths prove that there are multiple categories. Different categories represent the logic of the administrator’s organization template. It should be very free, flexible, creative and necessary. I see that the template category in the program is Group in table, which also makes me confused. In any case, I believe you will eventually understand and accept why you should completely let the administrator create the categories and edit the default categories. Of course, you can consider letting the administrator organize the template for users by categories, and you can also use the template type to distinguish the template by the program itself.
We will only add custom template creation feature. Adding one template to multiple categories will not be possible and we don’t have plans for that.
Congrats, Very advanced release! I have some points please:
1) In demo, I just see ‘standart’ and ‘professionnal’ as template groups, and I couldn’t figure out how to add and manage templates under custom groups. is this even possible?
2) Same for templates categories.
3) If it is possible for admin to manage Templates under custom Groups, can he then determine which groups can be available in a saas plan?
Thanks!
1 – which custom group?
3 – saas plan includes all/professional/standard/ nothing else.
Hi, I am interested in buying, do you support in Spanish?
Hi, all templates support Spanish, refer to the demo
If i want to add a meta pixel, where do i go?
We are not familiar with meta pixel, refer to the Frontend tab for header and js files, it will be up to you to customize them as customization requests are not covered under codecanyon support policy.
After deactivating it still not deleted.
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