9135 comments found.
I have a pageand I have added a products list on it with the filter on the side! but it does not filter.
Hello
would really like to have this sorted
Thank you. I have purchased this plugin
Hello madhawaudawatta
No worries, support answer delay here is up to 2 business days but depending from the problem may also be longer.
As I see now you were able to configure to work it by yourself and filtering works as expected http://box2531.temp.domains/~flaminx1/bodysuites/colour-green/
If you have any questions, please let me know.
Thank you. Regards.
Hi. Please, I need a refund. I totally regret buying it as it doesn’t fit my client’s needs. I really need a refund as this price is really expensive in my country. Thakns in advance.
Hello FMGD
I don’t see any refund requests from you in my dashboard. Please, create such request and it will be processed as soon as possible.
Thank you.
Sorry to bug you again but this is now delaying launch of our site. The filter has stopped working with new categories of blog posts. Any additional categories that get added show up as 0 count and gray-but filtering still works if I click on them. Please let me know what you need to assist us-the site with the categories on it is here: https://7868b54f5e.nxcli.io/video-learning/
Hello YetiSociety
It seems you have some kind of cache issue and it is related with that fact that you use two Filter Sets for the same page. In this case I recommend you to update both Filter Sets for this page – with Category filter and with Tag filter after you added new category or tag.
In general you can use the same Filter Set for both your filters, but to hide counts in the Tag filter you can use CSS and add in Filters -> Settings -> Experimental -> Custom CSS next code:
.wpc-filter-post_tag .wpc-term-count{
display: none;
}
Hello, thanks for your continued help! I see you’ve fixed our Video page. We were not able to duplicate the steps you took to fix the issue on another page – the articles page-”updating” each filter did not seem to work. Did you clear the cache (your previous recommendation) and which steps did you take to clear it? We would rather not rebuild the filter at this point if we can avoid it, if it is a matter of clearing the cache please give us the steps so we can exactly duplicate what you’ve done. Thank you so much!
Hello, checking in, it seems there was something very simple you were able to do to fix the “videos” page for us that we haven’t been able to do, could you go over those steps and provide them?
Hello, we would really appreciate your help with this. Thank you
Hello YetiSociety
To reset filter terms cache it is enough just to update Filter Set. But also you can manually reset the cache if you open your site with ?reset_filters_cache=true parameter in URL. For example https://7868b54f5e.nxcli.io/how-to-articles/?reset_filters_cache=true
But in general I checked your Category filter on the Articles page and I don’t see there any unexpected behaviour. You set it to include only two Categories “Silicone” and “Polyurethane” please see screenshot – https://prnt.sc/2lA4XkeulzYA and both them are visible in the filter.
If you want to see there another categories, please include them in the filter.
Thank you. Regards.
I have installed the plugin in our website in the header of a specific page. The filter is shown VERTICAL. I need to show it horizontal with columns.
How do I configurate it?
Can you please reply me with CC to info@efemossesistemas.com.ar?
Thanks, Francisco
Hello Francisco
Thank you for using Filter Everything PRO.
In general installing and configuring items purchased on CodeCanyon are not included in support here. But to make filters horizontal you have to activate appropriate checkbox in Filters widget. Please, see here – https://prnt.sc/tdEPx0b2oLI-
If you use shortcode, please look here https://filtereverything.pro/resources/shortcodes/ how to activate horizontal layout.
Thank you. Regards.
Hello, Stepasyuk
I designed a large e-commerce site using AVADA and your Filter Everything PRO plugin. After my last upgrade to WP 6.1.1, the filter for categories with many products (3,000+) stopped working correctly. I disabled all plugins I could to isolate any conflict issue, but the problem persists. I tried a few other plugins I had evaluated before choosing and purchasing yours, and they thought it could have been more elegant to work. I can only conclude there is an issue with compatibility with your plugin.
What might be the issue?
Also, I noticed that there are two plugins active on this site they are; “Filter Everything — WooCoomerce Product & WordPress Filter” and “Filter Everything PRO” is this correct? Should they both be active?
Hello emarioc
Please, let me know what exactly stopped working? What exactly is the problem with the category filter?
If you use default category (usually called Uncategorized) it may be the reason.
UPD: you can deactivate the Free version of the Filter Everything, when you use PRO.
I can not activate the license. It shows “Unknown Error”
Hi Stepasyuk, on our homepage (start page) we have a filter with drop-downs and the “Apply Button”, but the results are only visible on our search-results-page. After clicking the dropdown, we have a few seconds of loading, because the query is loading in the background.
Can we change this to: only load query on button click, not after selecting a dropdown?
Thank you very much.
Kind regards Christof
Hi Christof
I’m working on this behaviour, when selecting filter terms in the “Apply button” mode works immediately, but it requires some time to be implemented and tested.
For the moment it is impossible to disable such behaviour because every time when you select a new fitler, the plugin must recalculate all possible intersections witn other filters and dispaly correct counts in them. Otherwise, if the plugin will not recalculate counts visitors very often can receive empty filter intersections. For example they very fast select 2-3 or 5 filters, but after clicking on the “Submit” button they will receive “No posts found”. If such result will repeat 2-3 times, visitor will leave this filters form and maybe whole website.
HI Stepasyuk,
I have 2 filters, one for categories and one for tags. The filter for categories work but my tag filter wont work. I see 0. Could you help me to assign some products to this filter. I can give you again acces to my site by PM
Greetz, Thijmen
Hi Thijmen-Hookit
I have written you to your email. Did you receive my email?
Please, let me know. Thank you. Regards.
Hi, maybe I have overseen anything in the docs.
We can change the filter logic between “and” and “or”.
But can we also change the click behavior of buttons (label list) so that we can setup to allow only click on item or allow multiple choises?
Hey, me again. Can you help us with a 404 error? When you select a filter on Page 2 of the results, it turns to 404.
Hello mgcl1
This problem does not related with the Filter Everyting PRO, but rather with that fact that you use the word “sayfa” instead of regular “page”. I recommend you to use the word “page” for better compatiblity with all plugins.
Thank you. Regards.
Hey! Thanks for your quicky reply. But Sayfa = Page in Turkish and our website is in Turkish, what can we do in this situation? 
Isn’t there a way around it?
Hello mgcl1
You have to change either code in the plugin that uses “sayfa” instead of “page” or you have to change code in the Filter Everything PRO plugin. I do not recommend you to change Filter Everything PRO plugin code.
Hello! Thanks for the reply, changed ‘sayfa’ to ‘page’ and worked like a charm. Hope or SEO is not affacted by this 
Hello mgcl1
I’m sure, that Google knows both “sayfa” and “page” words and can correctly process them 
Hi, is it a way to allow the custom product variations field “_groupe_couleurs” to be shown as colors insted of labels like other objects can be setted like that? This field is already used in a filter and it works fine as label. Unfortunatly, in the experimental tab I didn’t found this field in the “Taxonomies for Color swatches” selector (or a way to fill it). Cheers
Hi lesdessouschicsinfo
Unfortunately it is technically impossible to use Custom Fields to simulteneously store in them filter term value and color. Only taxonomies are supported for the Color Swatches bacause taxonomy terms have own Custom Fields.
When you create a filter by a Custom Field all its terms are Custom Field values with specified meta key. But colors require to store somewhere color values for these Custom Field values. And this is impossible.
We are unable to get the products to display:
https://prnt.sc/EfiwvD3P_fA-Using Elementor Pro. I have subscribed to support, with the additional 6 months.
Hello warchop1237
Sure, it is compatible with Elementor and with 99% of other page builders. As I adviced you under another comment it is better at first time to configure filters to work without the “Apply button” mode and without enabled AJAX. Also try to enable “Show counts” and select correct WP_Query in the “And what to filter?” field of the FIlter Set.
Thank you. In a further comment I requested a refund… please DO NOT refund. thank you.
Ok sure. No problems with that. I understood you.
Hi Stepasyuk,
I am trying to apply 1 filter set to both the archive page for a post type and taxonomy term pages for the same post type. The docs say: “Where to filter? (Location) | Defines a page or list of pages, where this Filter Set will be applied.”. From that I gather that I should be able to set a list of pages where the filter set will be applied. But in the filter set settings I don’t see options for applying multiple locations. So it only allows me to set 1 location, it seems.
Am I overlooking something and should I be able to set multiple locations for a filter set? If not, why? It seems impractical and prone to error to create a new filter set with the same filters and settings and set that to a different location.
Regards, Bas
Hello, We’ve noticed that Filters are working fine on Desktop but do not appear on Mobile version of the website. When debugging the website through inspector, from viewport width 768 the filters seem to disappear. Can’t really find the reason why. Ref: https://technopakas.lt/en/universal-packaging/. Using Avada Theme with Filters inside the Toggles element.
Hello OPOTO
Thank you for using Filter Everything PRO.
It looks like you enabled the option “Special Pop-up Filters Widget for Mobile” but in your case you have to disable both options for filters on mobile devices “Collapse Filters Widget on Mobile devices” and “Special Pop-up Filters Widget for Mobile” It should help you.
I have filters in two places. At the top of the category page and Off-Canvas.
When I first click on the filter at the top of the category page and then try to click the “Filters” button then the filters placed Off-Canvas do not show up (see screen).
- The template I am using is Blocksy. - I spoke with Blocksy support, they told me to contact you. They don’t think the problem is on their side. - I tried disabling all plugins – didn’t help. - A few versions earlier everything worked fine.
Screen: https://prnt.sc/b-bWizaxiHR4
PS. Using pseudo-element :before I modified your plugin so I can use images in attribute filters. I hope you will implement this in your plugin someday.
I chose your plugin despite the lack of this important functionality. I respect you for clean code and good performance. I hope the support will not let me down either.
I am suspicious of the Ajax implementation. I use the generic identifier ”#main” because when I use the class ”.products”, then the pagination and the information with the number of products displayed does not refresh.
Using class ”.products” the original problem disappears, but the one I wrote about above appears.
I have talked to the Blocsky developers about this issue. There is no chance to refactor the code and nest the pagination in some additional container.
Cześć ZPAleko
Thank you for using Filter Everthing PRO.
Please, send me link to the page with the problem. Optionally you can send it via PM, but please let me know here in this comments thread about that.
BTW, my plugin supports images for filter terms from the version 1.7.2 Please, see it here – https://filtereverything.pro/resources/brands-and-color-swatches/
Cześć, Hello from Poland
1. Link to the page with the problem: drevko (.) pl
2. About supports images for filter terms: I was referring to the ability to add images for terms using Filter Everthing. I avoid third-party plugins, and making a custom snippet adding an image field to global attributes is too difficult for me. I need to add images to an already finished attribute containing terms (collections). I thought it would be easiest to add this manually via CSS, but I would prefer a more automatic solution, assigning this to the terms images, which will then be displayed as in the screenshot I sent earlier.
Cześć Andrzej,
Are you all right? I’m worried about you. Long time no write back, let me know how I can help you.
Hello ZPAleko
I’m sorry for the late response. I was not able to get to my laptop for some time.
I checked your site and realized that you have classic problem related with AJAX and described here – https://filtereverything.pro/resources/ajax-related-problems/
The button that opens Off-canvas window located inside #main container. And when AJAX download it with other content the button requires to re-init JavaScript event related to it.
There are two ways to solve the problem:
1) To add <div id="my-wrapper">...</div> that wrapes your products and pagination and set #my-wrapper as “CSS ID or Class of Posts Container”.
2) Or leave #main as value for the “CSS ID or Class of Posts Container” but to re-init event that opens the Off-canvas window.
I think the first way would be faster and easier.
About images for terms – if you enable swatches support for the attribute “Kolekcja” in Filters -> Settings -> Experimental -> Color swatches for Filters you will be able to add images to every attritubte term. They will display automatically in the Filter, but will require CSS adjustment to make their look as they look now on your site.
I hope this will help you to solve issues
Thank you. Regards.
Hello! The Blocksy guys have improved the compatibility with your plugin. Now it works as it should without additional wrapper <3
About images. You’re right, it works quite fine. This is what I ment. I have the impression that information about this is missing in the documentation, or it is poorly described.
Regards, Alex.
Wow, good news, Alex.
Thank you for your report. I’m glad that Blocksy support were so kind and made it better on their end
Let me know if you will have any questions.
Hello, Is there any implementation timeline? I am about problem with 1+1 results You can see it in previous comments
Hello madweb1
Already answered you under another your comment – https://codecanyon.net/comments/29230504
i write you on mail
I am reposting this because you may have missed it. Its over a week old now and I see you answering a lot other posts.
I was provided the hooks information page but I am trying to find out if there is any easier way to get my filter in alphabetical order while staying in their hierarchy categories.
Here’s how it looks from all of the sorting options available. All have “show hierarchy” button checked.
Default – https://prnt.sc/XE8xsrJSqQ07 Term name abc – https://prnt.sc/r8vZ8jk_tlKS Post cound 123 – https://prnt.sc/fU9XMIs9IG2B Term ID 123 – https://prnt.sc/4ZZ5vMKkiCfZ Menu order 123 – https://prnt.sc/E5w0MHv4TSps Thread Starter adamsatoms I made this example in paint. I am looking to have the terms listed in alphabetical order. This should work for parent and child terms. https://prnt.sc/MIqTA83J227V https://prnt.sc/fTNsmFWADHl2
My categories for parent to child work as products -, product types – -, 3rd category – – -. Everything is under the parent category “products”. When I use sorting option “term name abc”(I assume this is alphabetical order sorting), hierarchy no longer works and child options are being shown outside their parent categories. Is this an error or is this intentional?
Hello adamsatoms1
I saw your previous comment but I have to say that requests from customers with expired support period have lowest priority in support requests queue and I will answer on them when I will have time for that. To make it faster you may extend your support period.
Thank you. Regards.
So you are asking me to pay for extended support even though this is a question that concerns both free and paid plugin versions?
Hello adamsatoms1
No, I’m not. I just let you know that support here on CodeCanyon is provided only for customers with valid support period. If your support period is expired you have choice to extend it and to get support in terms described in the CodeCanyon support Policy or to try to solve the issue by yourself and for free.
If you will extend your support period, I will by happy to help you.
Thank you. Regards.
Hello. I just activated pro, I have Elementor Pro, and something I’m doing is wrong.
https://mushrooms.virtualombudsman.com/apparel-draft/I can’t figure out what I’m doing wrong…how do I configure the sections for woocommerce so that the products update based on check boxes in the filter? The filter IS showing, but when I select the category, nothing…
Hello warchop1237
Thank you for using Filter Everything PRO.
In general I recommend you to look on the article about how to quick start with the plugin and filters here – https://filtereverything.pro/resources/quickstart/
Also I have to say that it is better at first to configure filters to work without the “Apply button” mode and without enabled AJAX. Otherwise it will be complicated at first time to configure these features.
Hello, im using FIlter Everything for our Online Shop https://infinite-parts.com/car-builder-aerodynamik-styling/ as you can see, we have multiple Queries on one Page, how can i get the Plugin to Filter the Whole Site, not only Query No.1?
Hello royk9
Thank you for using Filter Everything PRO.
Different WP_Queries usually display different products/posts and they should be filtered in different ways. In other words you must to specify certain WP_Query for a Filter Set to “let its know” how to filter it.
That’s why you can not filter posts/products on whole site with one Filter Set. But from another side if you select value “Common WordPress pages” -> “All archive pages for this Post Type” you cover for filtering maximum pages.
I Use “Common WordPress pages” -> “All archive pages for this Post Type” for the Shop Internals, but on my Selector Page it doesn´t appear. I´ve Used the Shortcode with the ID, but the Filter isn´t appearing if i use your suggestion, is there any other Way to Fix this Problem?
I don´t know if this Function exists, but it would be Helpful if you could “Flag” the Querys which should be Filtered via the CSS id or something like that
Hello royk9
This page https://infinite-parts.com/car-builder-aerodynamik-styling/ is not one of archive pages for the post type Product. It is singular page and that’s why you have to select “Pages” -> “Car Builder Aerodynamik” in the “Where to filter?” field. As I see you already did it.
Thank you for your suggestion. Sometimes it will be useful and in general I thought about this and I have idea how to implement such feature. But it will require to open target filtering page in a new tab and to discover all possible places with existing WP_Queries. Probably such feature will appear in the future plugin updates.
Hello, our site: https://7868b54f5e.nxcli.io/video-learning/ has an issue where any additional categories we add to our blog will show that they have a quantity 0 when we add them to the filter you see. We would appreciate your assistance we have tried every work around we can think of and nothing is working.
Hello YetiSociety
I have already answered you here – https://codecanyon.net/comments/29275820
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