4556 comments found.
We can’t get dynamic discounts to work with coupons – it only displays the dynamic discount if the coupon is not applied. “Apply with individual use coupons” and “Allow coupons with cart discounts” are both checked.
Hello,
Are you having issues with discount configured as Product Pricing rules or Cart Discount rules? Are you sure you don’t have any coupon related conditions in those rules that would prevent the discount from being applied of a coupon is applied?
The best way to solve this would be to make some screenshots of your configuration and send them to us via our support site at https://support.rightpress.net/
Paul
Hi, when I enable the plugin the e-shop doesn’t work. Is there an issue?
7 days without answering my support ticket…
Hello,
Your support ticket was well received and you should have gotten a response by now.
Paul
Hi, I am waiting an answer since March 1.
Hello,
Sorry for the delay and thank you for your patience!
Paul
Hi,
we have carried out a test order, updating the rules for each product, but when we see the order from the panel, the initial price does not appear and how much you are paying for it with the discount applied to it, why?
Hello,
It follows WooCommerce logic – if you have a WooCommerce product with sale price set in product settings and you place an order for that product then regular price will not show in order item. WooCommerce only displays the final price paid by the customer. Same goes with our plugin.
Paul
great plugin! is it possible when a customer has three products in cart to give the 3rd cheapest product for free?
i found in your demo it is buyxgety. y product is at 100% discount. but in cart it shows the full price not the 0 as subtotal
Hello,
Yes, this is the correct discount type to use. A common mistake that users do is to put incorrect number in the “Buy – At Full Price” field. If you have three products and would like to discount on of them, you should put “2” in the “Buy – At Full Price” instead of “3”.
If you still have problems configuring it, please get in touch with us via our support site https://support.rightpress.net/ and include a screenshot of your configuration – we will have a look.
Paul
Hi There, a pre-purchase question:
Is it possible to create a discount rule based on payment method, for example wire transfer or cash payment?
Thanks in advance. Regards, LB
Hello,
Yes, Cart Discount rules allow you to set payment method conditions so that the discount applies when a particular payment method is selected (or not selected).
Paul
Hello, We are interested in this module but we need to set up a specific type of promotion. We want to set the following rule: for an expensive product (product A) I want to give as gifts 1 pcs. of product B + 1 pcs. of product C + 1 pcs. of product D. Can we set this rule with this module? The second question is if we can show the products given as gifts on the main product page. Please let me know because we need to know this before buying. Thanks, Emil
Hi Emil,
You can configure a discount like this and it will work well but the gift products won’t be added to cart automatically. We have an “auto add to cart” functionality but it is pretty limited at this point and only works with one product and not two.
There’s no way to automatically display the offer on the product page I’m afraid. You would have to add this information using some other means.
Paul
Hello, is it possible to show Volume Pricing Table always, even before someone add a product in a cart, I try with css for hidden css rule to display always as block but nothing.
any news ?
Hello,
Volume Pricing Table displays when the discount is applicable – if there are any conditions that prevent the discount from being applied it won’t show up.
If you are sure that the discount is applicable and the table should show up but it doesn’t then please make some screenshots of your configuration and send them to us via our support site at https://support.rightpress.net/
Paul
Hi, i’m using this plugin on my client’s website, i’ve applied the discount on website and it is showing perfectly fine till product page, but when i add product in cart, the product discount didn’t apply on cart page
Hello,
Could you please get in touch with us via our support site at https://support.rightpress.net/ with more details and screenshots of your configuration? It’s hard to tell what could be wrong based on your description of the problem.
Paul
Hi. After the last update the product discount is not shown in ‘Product catalog page’ (product loop). I use Flatsome theme. How can fix this?
Hello,
Do you mean that on the product page the original price is displayed and the discounted price is not displayed? Or do you mean some other elements like the “Sale!” flag or percentage off?
Does this discount show up on a single product page and in cart?
Paul
Hi,
We are using Woocommerce Product Bundles on our site along with this pricing rules plugin. Each of our bundles are made up of individual SKUs from the site, individually priced in the bundle configuration. It is done this way to allow integration with a 3rd party warehouse system.
Is there a way (via filter, or code etc) that we can ‘exclude’ line items that are part of a bundle from being affected by any pricing rule?
eg. So if we have 2 standard simple/variable products in the cart, along with a ‘bundle’ which contains 3 individual items of its own, the pricing rules only get applied to the 2 standard products.
Thanks
Hello,
You could try filtering out cart items that are run through filter rp_wcdpd_product_pricing_cart_items – return only those that could have their prices changes.
I hope this helps!
Paul
Thanks for that Paul. That sounds feasible. Do you have any documention describing how to go about this?
Hello,
Sorry for a late reply to this comment!
It’s just an array of cart items – you should be able to find information on how to work with PHP arrays by googling it.
Paul
Hi. We are using variation swatches plugin for woocommerce in archive pages. This allow customer to select a concrete variation from archive pages and add it to cart.
However, regular price is displayed for a concrete variation, not the sale price, even if it is discounted (with simple adjustment, for example, 20% on all products).
I have talked to swatches plugin author and says our dynamic pricing plugin is overwriting the default behaviour of woocommerce for showing prices.
Is there anyway to show, for a concrete variation, the regular price striked near the sale price? just as in simple products?
U can see this issue here, in the first variable product: https://www.international-cosmetic.com/marca/productos-de-paulas-choice/ , for 118ml price displayed is 39,00€, but as it has 20% discount, it should display 31,20€ (with the regular price striked). In single product page it works well.
I see u have a filter but maybe would help, but dont know how to use it: rightpress_live_product_price_update_price_html
Thx in advance
Hello,
Could you please get in touch with us via our support site at https://support.rightpress.net/ and include the latest version of the swatches plugin for testing purposes?
This issue requires more consideration and this forum is too limited for work like this.
Paul
Hello, is it possible to list all the discounted products on a page?
Hello,
Currently this is not possible as discounts are calculated on the fly and there’s no way to easily filter a list of products based on this criteria.
Quite a few people have requested this and we are looking for ways to add this capability.
Paul
Hello,
Thank you for your question but unfortunately we don’t maintain compatibility with this particular currency switcher plugin.
Paul
I created multiple rules but I see only a discount for the first rule although in both rules I set “Apply with other applicable rules”
Hello,
There’s a select field above all rules – do you have “Apply all applicable rules” selected there or is it “Apply first applicable rule”? This may cause this problem.
Paul
Hi, you didn’t anwser my support request. Can you check it please.
Hello,
Sorry for keeping you waiting!
You should have received a response to your support ticket by now.
Paul
Hi there!
I’ve sent 9 days ago a ticket to premium support, and haven’t got any reply. And I really need to fix my problem.
Can I please get a reply on my problem.
Best regards!
Hello,
Sorry for the delay – we have responded to your support request now.
Paul
When a customer select a specific payment method and get a discount and submitted order is not paid.
Customer use a pay now button and change payment getway then place order.
it means discount is applied in any payment getway.
howw this plugin respond in this situation?
Hello,
If WooCommerce creates order in the database and customer eventually pays for this order, nothing would change – original discount would still be applied.
If customer goes back to the cart and goes through the regular checkout process again, then the discount would be rechecked.
Paul
Is this still being supported? I see lots of comments unanswered. In addition, I sent in a support ticket (and I have a license for support). https://vimeo.com/787560803/59fc3a23ef
Touching base here…..
Following up from my support email and my comment from 11 days ago…..
It seems you haven’t answered questions here in 2 months. Is this typical lead time for support? I have paid support for this item 
I have submitted a support ticket almost a month ago….. I have paid support. What is going on????
Hello,
Sorry for keeping you waiting!
I believe you should have received a response to your support ticket – let’s continue there.
Paul
I did receive a response and I responded 5 days ago…. a week between responses is a lot.
It’s been 2 weeks and still no response. Is it going to be 2 weeks/months before each email?
Touching base here….will it always take 4weeks+ for each response?
It’s been 2 months since I opened the support ticket….
This used to be such a great plugin and the lack of support here now is very frustrating. If everyone reads the comments they will see how support (even paid!) has declined
Hello,
I’m sorry for the lack of support at times – trying to get this back on track.
Isn’t this still a great plugin if you don’t account for support?
Paul
PLugin is causing issues for me for some reason.
If I create bulk pricing, it doesnt take the % number but instead adds a higher percentage number to the discount. Why is this?
Hello,
Maybe there’s something else adding further discounts on top of that?
If you would like me to take a better look at this, please submit a support ticket via our support site at https://support.rightpress.net/ and I will have a look.
Paul
We had the plugin deactivated for over a year and recently reactivated the plugin. The plugin identified the correct purchase code but it’s not giving us access.
Hello,
It could be that the WP capability that our plugin adds during installation to allow admin / shop manager access was removed somehow.
If you would like us to fix that, please get in touch via our support site at https://support.rightpress.net/ and I will have a look.
Paul
