987 comments found.
It’s a great plugin, but a major problem is it doesn’t conform to WordPress update notification standards, so you never know when there is an update. What is the point of buying this plugin and paying for support, when we never know there’s an update? Our live site is currently on v 17. Imagine our surprise to come and buy it again for another site and learn you’re now on version 21.5???
Why do you not build update notifications into your plugin like every modern plugin of this century? We shouldn’t have to come to Code Canyon to find out the hard way that there is an update!
Hi,
that’s because paid plugins from CodeCanyon cannot be updated like free plugins.
To receive an automatic update (like happens for free plugins) you have to install and configure the Envato updater plugin: https://goo.gl/pkJS33 (here is the guide that explains how to configure: https://envato.com/market-plugin/ )
This, however, doesn’t depend on the author. I would really appreciate if you could remove the bad rating (or review it). Thank you.
Hi, we have a minor problem after the last update. In the user account, the address heading has disappeared (there’s just a white space instead, but it’s clickable). When a user uses the search on the order page (it is a delivery address), when the user clicks on the name, the fields are filled with another user’s data. Can you help me with this, thank you in advance.
Is there any way for me to get an older version of the plugin? Thank you.
It was WooCommerce 7.3 incompatibility… with 7.2.2 everything works fine. Thank you.
no problem!
The problem still persists, but I have restored an older version of the plugin from a backup and it works flawlessly. I think the problem might be in the last update (*The addresses are now sorted alphabetically (according to the address identifier)) or it has a problem with the latin-extended (like ščťž) characters in the identifiers. Im back to version 20.8.
I’m sorry, but I’m not able to reproduce the issue. could you please use the following site: https://codecanyondemo.work/wcmca/ (user: demo, pass: demo) to recreate your scenario and report to me a step by step guid on how to experience it?
Thank you.
P. S.
meanwhile please give also a try to the latest 21.5 version of the plugin.
stiil not working welll… we have customers who have even 300 – 400 addresses and when searching (when selecting an address after searching in the process of completing an order) it does not find them correctly… the identifier is correct, but it fills in a different address.
Yes, please in order to properly identify the cause of the issue (a plugin malfunctioning or a possible 3rd party interference), perform the test I’ve requested via the demo site. Thank you.
Hi there,
I tried to activate the plugin but it keep saying Purchase Code is invalid. DO i need to do something to activate it? Let me know if you need my Purchase code
Nevermind – after trying our several times it got activated. The thing is, it is not compatible with Woocommerce Shipping and Tax plugin which is necessary to enable shipping. Here is the error https://i.imgur.com/0GxxM5m.png
I’m sorry, but from the screenshot there isn’t any error related to any plugin script.
It just seems that your backend is blocking ajax requests. This however doesn’t depend on the plugin.
its the bottom error – it will show up when clicking the Load Addresses icon https://i.imgur.com/gtkC0cS.png
you can see that the error is from Woocoomerce Taxjar script. The error will not show up and trhe Load Addresses is working if i disable the Woocoomerce Shipping and Tax plugin so this is your plugin and Woocommerce Tax and Shipping plugin conflict
yes, both plugins are not designed to specifically work together. The script that raises the error, however, is not part of the WooCommerce Multiple Customer Addresses & Shipping plugin. The script is the woocommerce-services-new-order-taxjar-2.1.1.js part of the woocommerce-services.
I cannot provide assistance for 3rd party software. I’ve not designed that code so I’m not able to say why it is crashing. You should contact its developer to report the crash.
I buy your plugin “Shipping address”, hereis my licence c1e75427-3210-49f4-8682-72821ef72826 -
But nothing appear on my woocommerce website after activate it.
What does i need to do ?
Regards. Dominique
Hi,
you need to verify the purchase code. Once done, the plugin menu voice will appear. To activate, just follow the instructions you see in the notice that appears on the top of each admin page.
Hi there,
Pre-purchase question.
Does this work well with your other plugin “woocommerce-shipping-tracking”?
I mean, when the customer is going to checkout with multiple shipping addresses per product, will the option “Delivery date range:” work per shipping address too?
Thanks
Hi,
no I’m sorry, the “delivery date range” is not displayed for shipping address.
Can you help?—There is a section in the checkout for payment methods. For us, it has PayPal buttons. Then, below that is a required checkbox to acknowledge terms and conditions. Nobody can see it. They try to pay first and then get an error. Can you please tell me how to move the checkbox so that it is shown before (above) the PayPal buttons?
I know this is not a function of your plugin, but I can’t find the solution anywhere. Thank you.
I’m really sorry, I don’t know how the code that manages that button has been designed, so I cannot say where and how to modify in order to change its position.
Hi There, we have many product bundles, so multiple products in each bundle. We want the customer to be able to send each bundle they have purchased to various addresses. Is this possible or will the plugin show the option to send each product within the bundle to different addresses?
Hi,
I’m sorry, but the plugin hasn’t any specific support for the “bundle” product type. The plugin allows associating an address to each item currently present on the cart (the plugin, in order to implement the feature, needs to associate each address to unique cart item keys). So if the product bundle is added to the cart as a single item, you will be able to associate only one address.
Is there a way to upload a csv or excel file to upload multiple addresses at one for a customer?
I’m sorry, the plugin hasn’t such feature
I have a customer that has over 60 drop ship addresses.. I would like to list them alphabetically..
They seem to appear by the last one entered.. which can be a problem with so many addresses..
Please update the plugin to the lastest 21.4, the addresses will now be sorted alphabetically according the address identifier!
What is the meta key to get shipping email id from the order addresses?
To ask for support, you need to have valid support license. The current one has expired.
I’ve got the plugin set to show each item+variable as a distinct listing in the cart and the checkout.
First question:
Can the cart show just the item+variable with the total (BEST CAKE – Chocolate – 5 x $1.00) BUT show the item+variable distinctly in the checkout so an address can be applied to each one?
Second question:
If I enable guest users, they are still seeing the address button with each distinct item – but it does nothing. I understand why it does not save them as they have no account. But, it does not go anywhere else that I see. It’s not in any of the admin order info nor the admin order emails. Is there a way for this to be turned off until someone signs into their account?
I need a way to prevent guests from using your address areas.
Could you give me a link to documentation so I can research a bit more?
- I’m sorry, the plugin hasn’t such a feature
- I’m sorry, to which “address” button are you referring? if you are referring to the “set address” button, that is used to associate an address to the item. Once you set the address, it is properly reported after the item: https://nimb.ws/qoOGMP . Once the order is placed, it is properly reported on the admin order page: https://nimb.ws/b3oixm . If that’s not the case, please use the following site https://codecanyondemo.work/wcmca (user: demo, pass: demo) to recreate your scenario and report to me a step-by-step guide on how to experience the issue. Thank you
After resetting everything, it seems to be working… Logged in users and Guests are both able to place orders with distinct items and ship-to addresses.
AND, the order info has emailed to me with the items showing the address for each product (so the order can be sent to the warehouse to be filled).
Something I’d like to accomplish:
On your demo site, the “Ship to a different address?” is not automatically enabled (the default is not checked). Mine is.
Can you tell me how to set this to off by default?
AND, I’d like to change the verbiage. What template is this in?
Glad to hear that.
Regarding the “Ship to a different address” option, it is managed by WooCommerce, not by the plugin. I think that for that You should check the WooCommerce -> Settings -> Shipping -> Shipping options area and make sure you select the ” Default to customer billing address” option: https://nimb.ws/LX8tOF
Hello Support
I have one query for this plugin. I have used “Shipping Zones by Drawing Premium for WooCommerce” this premium plugin in my woocommerce store . Could you please let me know this plugin is confirtable with the “Support for WooCommerce Multiple Customer Addresses & Shipping” plugin. The plugin author is “Arosoft.se” and i have given below the plugin URL.
Plugin URL : https://shippingzonesplugin.com
Thanks
Hello I’m sorry but the plugin hasn’t any kind of support for that plugin’s features and hasn’t never been tested with it.
Presale question: My client sells and ships baked goods. Example: “BEST CAKE” has an attribute of “Flavors” and the variables are “Chocolate|Vanilla|Strawberry”. Customers can choose as many of each as they want. Example: BEST CAKE – Chocolate (5), BEST CAKE – Vanilla (1) Does your plugin allow customers to assign addresses to each variable? I would like to install it immediately to handle Holiday orders. Thanks!!!
Hi,
for that, you might enable the following options: https://nimb.ws/rR3IDZ
In that way, the customer can add variations to the cart (the same variation can also be added distinctly to the cart). At checkout, the user can associate an address for each product: https://nimb.ws/LyYj54
However, before any purchase, please use the demo site to recreate your scenario in order to be sure the plugin features actually fit your need and expectations.
Thank you for the images. Please, refer to the picture’s Product 5 – M x 4.
Does this mean the same address has to be used for the total number of the variable purchased – as in, 4 of the “Product 5 – M”? In our case, an order of 4 of the BEST CAKE (Product) – Chocolate (Variable) would all have to go to the same address?
I need a solution that enables the customer to send each single item to an address of their choosing… these are often bought as gifts, or for events in a different location. A wedding planner may order 4 chocolate cakes at the same time, but needs them at different places.
I’m very hopeful your plugin is the solution.
For that, you might try to enable the following option: https://nimb.ws/KhE4Md
In this way, Product 5 – M x 4, will appear on the cart as 4 distinct elements. In this way, for each item, you can associate a different address.
Please, however, fully test this feature on the demo site before any purchase.
I have just purchased and installed the plugin. I am very excited and will be testing it. However, I notice that each item is showing in the shopping cart drop-down AND there is no scroll bar to see the whole thing. Is there a fix for this??
dropdown is not managed by the plugin, but by the browser. It could be that some of your 3rd party plugins (or even the theme) are defining a CSS rule that brakes that component. To identify the cause, try temporarily switching theme and disabling the other 3rd party plugins.
Is there a way to split the order into multiple orders (one per address the customer ships to), so that it can work nicely with shipping label printing and other integrations?
Also, can customers split the quantity (e.g. they order a quantity of 10 and want to split 5 and 5 to different addresses?
I’m sorry the plugin hasn’t such feature
KR Leo Belik
Hi,
please make sure you are running the latest 21.3 plugin version.
Please try also using the following site: https://codecanyondemo.work/wcmca/ (user: demo, pass: demo) to recreate your scenario and report to me if you are experiencing the issue. If so, please report to me a step-by-step guide on how to. I’ll investigate further. Thank you for your patience.
Im running latest 21.3 version. This problem came with earlier version. I have used this plugin many years without problem. In website My Account > Addresses shows only shipping address name (indentifier) and links Duplicate|Edit|Delete but address itself is empty. Just backgroud and includes empty form. At Check-In you can choose deliver addresses. Some old saved addresses pops up in form but some not. Seems that some are still in memory. Note that My Account > Addresses all are empty. I use only Shipping addresses. Before this problem I didnt upload any new plugins or update manually any plugins. Now all plugins are updated and my WP is 6.1.1
I’m sorry, in the site I’ve linked did you try using the site I’ve linked to see if you experience the issue?
Yes. I have tested the link you sent. I think I have conflict with other plugin. I use also Checkout Field Editor for WooCommerce. When I deactivate that plugin, I can see My Account > Addresses but still problems with Check Out. When I deactivate Multiple Shipping Adresses then all ok. Very hard to explain all behavior.
Please note that as reported in the plugin description page, in the Custom checkout for notice paragraph, altering in any way the checkout might lead the plugin to not work as intended. So you should eventually disable any customization to avoid any conflict.
Hello like you have the vat number field, I would like to insert GST number field for the customer in billing address can you guide me how can I get it done.
Hello,
I’m sorry the plugin hasn’t such a feature.
Hi there! I’m having an issue where I select “add new shipping address” and I am not able to see the full page where I’m meant to put in the information. The problem is I am also not able to scroll down to continue or click “save” so I’m not able to save any addresses. Please advise!
(If I “tab” through the fields it will let me see the whole thing, but not if I scroll)
Hi,
Unfortunately, without any further clue, it is quite hard to determine the cause.
Most likely it could be due to a CSS interference. To identify the interference try running the following test: disable all the 3rd party plugins and see if you still experiencing the issue. If not, re-enable them one by one until you find the interfering one. If still experiencing the issue (even disabling the plugins), try switching theme. It might be the cause of the issue as well.
Hello, I tried to follow the instructions to translate but its not very clear, it didn’t work ?
Hello,
dynamic strings can be customized/translated via the Texts menu.
To translate static strings you instead need to use the woocommerce-multiple-customer-addresses.pot file located in the language folder inside the plugin. You need to use a po editor (like https://poedit.net/ ), create a .po file for your language, translate the strings you need, and save. It will create a .mo file that you have to save back with the .mo file into the language folder
The .po and .mo files must be named as woocommerce-multiple-customer-addresses-it_IT.po and woocommerce-multiple-customer-addresses-it_IT.mo where it_IT is the language code for Italian, replace with the one for the language you need.
I followed all the instructions, i translated and saved the file. It created 2 files mo and po. I uploaded them nothing changed
I’m sorry, but translation loading is not managed by specific plugins, but by the WordPress core.
Make eventually sure you have properly created those file and properly named them. Make sure you have user the Po editor (and not plugins like loco translator). Make also sure that there isn’t any caching level that might be interfering.
I followed all instructions but didn’t work
There isn’t much I can do to fix your Wordpress core, that’s not part of the plugin.
Make sure that there isn’t anything blocking the translation and that there isn’t any caching level interfering.
Make also sure you have properly named the translation files using the right language code.
Hello, i am trying to verify the plugin but it keep saying : Verifing, please wait…
What can i do please ?
I fixed by changing the browser from chrome to firefox
Glad to hear that 
It could be due to a 3rd party interference. However, in order to exclude any plugin malfunctioning, please use the following site: https://codecanyondemo.work/wcmca/ (user: demo, pass: demo) to recreate your scenario and report to me if you are experiencing the issue. If so, report to me a step-by-step guide.
If not, it means that something in your installation is interfering. If you have altered in any way the checkout page, restore the original. Try also disabling all the other 3rd party plugins and eventually the theme.
We have check with your provided demo link same thing happen with it, we have saved a test address and when we select it from the checkout page dropdown menu it doesn’t fetching the details ( i have save my test address by ‘vinil test’ name)
Thank you for reporting. Please update the plugin to the latest 21.1 version, it should address the issue. Give it a try and let me know!
As you said i have updated my version but still same issue remains.. please guide us how to resolve, even i have tried to uninstall and reinstall plugin but no use.
Please retry downloading the plugin and reinstall it. There was an issue with the update process.
Please try also re-performing a test via the demo site and report if you get the issue there. It could be that you are performing some actions that I’m missing. In case, report to me also a step-by-step guide on how to experience it.
Please check the following link of a video of how i proceed : https://youtu.be/eqC1yjmBw6g
The test has to be performed on the demo site, not on yours. In this way, I can understand if you are experiencing the issue due to a plugin malfunction or a 3rd party interference.
However, before proceeding with the test, please update to the latest 21.3 version. Once installed, purge any server and browser cache and try performing a test.