8952 comments found.
Hi,
I wrote you 16 days ago and still no answer… now my licence is expired… I’m quite hesitating to renew support if i can get answers…
Here is my comment posted 16 days ago :
Hi, Your plugin is amazing !
I’ve got some questions :
1 – Template overriging with oxygen builder :
I’m wondering if there is a hook or a tips to override template when using oxygen builder who disable theme… Maybe a hook to relocate the template from a custom plugin or folder ?
2 – Default dropdown text :
Is there a way to change the default dropdown text ? Actually it shows ” – Select xxxx – ”. We are a french website and need everything to be in french and sometimes personnalyse it depending of the context.
3 – Custom item ordering We are looking for a way to order product category item displayed by the plugin other than abc etc.. We really need a custom order. Is there a way to achieve ordering with a hook and filter ?
Thank you for your time.
morkibut
Hi morkibut
Indeed, your support period was expired and accounts without actual support period have lowest priority in the answers queue. If you want to get support faster in common queue you have to extend your support period.
But okay, here are my answers below:
1. I’m not big specialist in Oxygen builder, but if it does not use themes at all it seems there is no possibility to use Templates Overriding feature. But thank you for the question, I will try to consider resolving of this problem in the future updates and I will notify you here about the result
2. Sure, you can edit the phrase ” – Select xxxx – ” by translating it in French language. You can do it for example with Loco translate plugin and after deactivate it or with another Gettext translation software.
3. Yes, you can make your own custom order for any filter terms using hook ‘wpc_terms_before_display’. Here is more info and example how to use the hook – https://filtereverything.pro/resources/hooks/#terms-before-display-hook Of course it expects that you are enough familiar with PHP to use this hook or you have ask a developer to help you with this.
I hope this will be useful for you.
Thanks for your answer.
Indeed, today my licence is expired, but when i wrote you 17 days ago it was valid for another week and i didn’t got answer.
But thank you for taking time to answer this time.
I will look into that.
Have a nice day and thank you.
Hi, I added your custom code from php. First code conflicted with default wpc-default-pro.php file. Then i deleted default hook and added custom but still it did’t work
as in the link on the filter top is displayed logo, but in the bottom filter by color and brand is defined in filter everything pro https://prosignage.eu/product-category/projectors/Hi marc_hello
It seems your logo were attached to the taxonomies in another way than in ”Yith Brands for WooCommerce” or “Perfect Brands for WooCommerce” plugins or in “Woodmart” theme. And you have to modify the code snippet in accordance with meta key of the field, where logo is stored.
Unfortunately such customizations are not provided under CodeCanyon item support policy. As option you have find a developer for example on Upwork to help you with this.
Hi, I am experiencing an issue with the range slider filters. For me, using chrome, the sliders work fine except if i set a range on one slider I cant then use the other slider at all.
Secondly, Users on Safari have noticed when they try to use the slider its very ‘sticky’. The range is in steps of 10 and when they try to move the slider it goes up by 10 then automatically refreshes/filters the products rather than letting them move the slider freely to their desired numeric value
This is very urgent so any help would be very much appreciated, Thanks!
www.funkmotorsport.com/filter-test
desperately need help with this!
Hi creativeshub1
Thank you for purchasing the plugin. FYI – support answer delay here is up to 2 business days and it depends from the number of current support requests.
Please, send me password for the protected page content via PM and notify about it here.
Sticky slider problem may be if you set too much step value for the range slider. Please, try to use less value for this option and it will work more freely.
thanks a lot. I have sent you a message
Hello creativeshub1
Thank you for the password. I checked sliders and I have to say that all works fine.
FYI – when you set value for the first slider, the second one automatilally re-calculate Min and Max values for already filtered products. This was made to avoid situatoins, when the second (and third fourth and all other sliders) have Min and Max values that are not related with products user see on the page.
So if you select Max value 150 – https://funkmotorsport.com/filter-test/?max_max-temperature-exposure=150 you will see that second slider will show only one value 100 and there is nothing to change because both products have value 100 for the second slider.
But if you select 500 for the first slider – https://funkmotorsport.com/filter-test/?max_max-temperature-exposure=500 you will see Max available value for the second slider is 260.
This works vice versa – if you set value for the second slider, the first slider also will re-calculate its Min and Max values.
So all works fine.
yes i noticed it worked ok in the end after i changed the step value. However, I have removed the range slider now and im coming across another issue I hope you can help me with. I might not of set the filters up right this time round… I have 2 filters that I am setting as radial buttons. They have 3 options each for the customer to select. for some reason when i check the page the filter is applied to it shows multiple options and only 1 of which are the options I set when creating the filter.
www.funkmotorsport.com/filter-test
the options should be 0 – 500 550 – 1000 1050 – 1650
where are all the other options coming from? what should I set the filter to now as well, This is on ‘custom field’ where as before I had it to numeric (for the range sliders) what am i doing wrong?
thanks
i’ve had to exclude all random options that I thought shouldnt be an option because i thought it would only show the options in the custom field (hence the use of the meta name)
so thats one issue sorted but its still not actually filtering anything. I click an option that only has 1 item in it but it still shows all products?
My deadline is today and would really appreciate some help. Thanks in advance
Hi creativeshub1
I checked your page but I didn’t find there Filter Everything PRO plugin. I would like to help you with this but I can do it only in terms of the CodeCanyon item support policy. Please, check this page https://codecanyon.net/page/item_support_policy to understand what exactly is included in support and what is not.
Thank you.
Hello, I have bought the Pro version and I want to display a filter in a custom page made by Elementor. If I choose the option “Where To Filter” and select page and the page I need the filter to be displayed nothing happens. Are there any instructions on how to do that? Is there a widget working directly with elementor?
Thank you
Hello sabiboy
Thank you for purchasing the plugin.
You did everything correctly, but you also have to insert Filters widget on that page. But if your page is for example “Shop page” or “Page for posts” you have to try select “Common WordPress pages” -> “Shop page” or “Blog page” etc.
In the Elementor sidebar with widgets you can find Filter widget in the section with WordPress widgets. They are not available by the Elementor search field, but if you scroll down to this section you can find it there.
Hello and thank you for your reply. I did that. I created a Test page and and the filter is set on that test Page.
I have chosen Apply Filtering -> Pages and then to Test page. Inside the page I also the Wordpress widget " Filter Everything - Filters".
The result is that I see the filters I created but there are all null and don’t work. For instance the category filter has zero items.
If I choose the same filter on the shop page is working perfectly.
Thank you
Hello sabiboy
Usually there are two possible reasons of such behaviour (No terms in filters):
1) You did not select correct WP_Query in the “And what to filter?” field of your Filter Set.
2) You have no filtered posts/proudcts on the page, where you pointed your Filter Set. If there are no posts, there are nothing to filter.
Please, check these things and let me know.
Hello, for the “Post type to filter” I’ve chosen “Products” and “where to filter” I’ve chosen “Pages” and then my “Test Page”. Now for the “and what to filter” option I only get one available option which is “product query”.
Finally there are 47 products inside and as I told you when I use the same filter to shop page is working fine. It doesn’t work to other pages.
Is there any way I can send you screen shote or my login credentials to see for yourself?
Thank you
Hello sabiboy
It looks like you selected wrong WP_Query for this page and if there are another WP_Queries available in the dropdown you have to try to use them.
Optionally you can send me credentials to your /wp-admin in accordance with this document and I will check it myself.
Thank you.
Hello, I’ve sent you the login credentials. Thank you
Hello sabiboy
Thank you for your credentials.
I’ve checked the page and realized that there were no any products. I added Rroducts widget on the page and fitlers started to work.
Please, check it now and let me know if it works as expected.
Thank you. It seems to be working perfectly.
Hello!
I have a field in products called “year of death” and I noticed that if in some product this field is empty (because the person has not died yet), then the filter shows the minimum value as 0. For example, I have four products, and in three products the year of death is indicated 1. 1987 2. 2015 3. 2000 4. empty field
then in this case, the filter will display the values as 0 – 2015 but logically, it should ignore the empty value and display the values as 1987 – 2015
is there any solution for this problem?
Thanks.
Hello gworksoy1
It seems you have to remove this field with appropriate meta key if it is empty. I thought to modify my plugin to not consider such posts with empty values, but it will produce another problem – such posts will be hidden during the filtering.
Hi, I am experiencing an issue with the range slider filters. For me, using chrome, the sliders work fine except if i set a range on one slider I cant then use the other slider at all.
Secondly, Users on Safari have noticed when they try to use the slider its very ‘sticky’. The range is in steps of 10 and when they try to move the slider it goes up by 10 then automatically refreshes/filters the products rather than letting them move the slider freely to their desired numeric value
This is very urgent so any help would be very much appreciated, Thanks!
Hi shanecatney
Thank you for using FIlter Everything.
I have to say that there is support only for accounts, who purchased the plugin and have appropriate labesl “PURCHASED” and “SUPPORTED” ( see example – https://prnt.sc/wvw52z_Fqmx8 ) Please, write your questin from such account.
Thank you.
Hi Stepasyuk
I have mailed you the affected website.
The problem is, that we’re using the filter for our clothing. Some of the clothing is only available in 1-2 sizes at the time and therefore when the customers filter one size, only their chosen size should be shown in the product archive.
Example: If you choose size M, only M-sized clothing that is in stock should be shown in the product archive. – so not interested in filteren in sort but in sizes.
When you click on one size (example xxl) all the products that has xxl in it comes up – also if it’s not in stock. That i wrote in the wordpress plugin forom, and you told me that i needed the pro version for that.
More details and links to this on your mail.
Please let me know, if you need any more information to solve this.
Hi peterv29
I understand the problem about products with status “Out of stock” and my answer stays the same:
if you use PRO you can create fitler by Stock stats as it described in https://demo.filtereverything.pro/example/by-stock/ and you have to enble “Use for Variations” checkbox for this filter to allow filter to consider variations also (this is not available in the Free version)
But if you do NOT want to create additional filter by stock status, you can try to search code snippet that sort your products so that products with “Out of stock” status become in the end of list. In this case they leave available for indexing by Google and they will not mix with “In stock” products.
Would it be possible for you to login to the affected website and make the necessary changes?
I just want to have out of stock sizes hidden when you select a specific size in the filter.
Hi peterv29
I would be glad to help you more with this, but unfortunately it is something that is out from the item support scope here on CodeCanyon. You have to get this by yourself or ask a developer to help you.
Hi Stepasyuk
Ok
I don’t want the products to be at the end of the list, but completely hidden when they are out of stock in that size. Is that possible with your plugin?
NO interest in create fitler by Stock stats
Hi peterv29
Try please next way – to enable checkbox “Hide out of stock items from the catalog” in WooCommerce -> Settings -> Products -> Inventory and let me know if it was helpful for you.
Hi
That is already on.
So the problem is still there.
Hi peterv29
I though about this problem more and it seems there is only one way to achieve your goal – to create filter by “Stock status” and enable “Use for Variations” for it.
Let me explain. Ff you want to automatically hide variable products that contain variations that are not “In stock” simultaneously with attributes selected in filters, you will get many conflict situations where one variation has “Out of stock” status with e.g. blue color, but other variation of the same product has “In stock” status e.g. by size “XL”. So what to do in this case? To hide such product or not?
Filter by Stock status will display such product if it has at least one variation with “In stock” status and this status selected in the filter. But if products will be hidden by default, they will not appear even they contain “In stock” variations by other parameters (size, brand or so)
The other way to solve this problem – to write complex WP_Query that by default considers all variations status in accordance with selected filters. You always can do this via hook ‘wpc_filtered_query_end’ if you are familiar with PHP. Or you can ask a developer to help you with this.
Kind regards.
Hi I bought a license a while ago, I have a message asking me now to enter my license key. When I do I have an ‘Unknown error’. Could you please advise? This is not linked to my use of your plugin.
Hi rchcorp
Thank you for using Filter Everything PRO.
Please, send me your license key and site URL via PM and I will try to activate it manually.
Hi, I sent you the key and URL, still locked. (it works on my localhost, but not on my prd). any news on this? Thanks you!
Hi rchcorp
I’m sorry for too late response. I saw that your account has already expired support period and usually such requests have lowest priority in the support queue.
If your problem is still actual, please, send me credentials to your /wp-admin in accordance with this document and I will activate the license. Unfortunatley it is not possible without access to your /wp-admin.
Thank you.
I’m attempting to change the sort order of items in my filters. I tried using all the default sort options, but none appear to work. Here is the page with our filters: https://eaglesedgeprograms.org/program-finder/
1. Grade – This is created by an ACF Select field. We want to order the Choices as they appear in the ACF field. Current Order: 2nd 3rd 4th 5th 6th 7th 8th 9th 10th PreK 11th.. Desired Order: PreK Kindergarden 1st 2nd 3rd….
2. Dates – This is Taxonomy terms. We’d like to manually order these options.
3. Time of Day – This is Taxonomy terms. We’d like to manually order these options.
Hello OctoCog
Thank you for purchasing the plugin.
If available sorting options are not good for you, you always can sort filter terms with code via hook ‘wpc_terms_before_display’ Here are more info and example of using the hook – https://filtereverything.pro/resources/hooks/#terms-before-display-hook
Hi, is it possible thru a filter and/or action to redirect product category archive. example: lets say i have a product category filter and when i click a different product category. i would like to change to that product category page with the filters i might have chosen. I am just looking for that filter or action where i can create my code for it. thanks in advance. awesome plugin. you created
Hi eaonflux
Thank you for your warm words about the plugin. I would be glad to get them in reviews 
About redirect – you can write your custom code to redirect from selected Category filter page to the original Category page and if you need to get in the code what current filters were selected you can use the function flrt_selected_filter_terms(); Here is more info about this and other functions – https://filtereverything.pro/resources/functions/
ah i already found it.
There’s an issue when using the Date sorting widget in DESC order and Load More pagination button in Elementors recent post module.
When attempting to load more posts using the load more pagination option, the sort does not apply past the first 14 results.
Can you please assist on how to correct this issue?
Configuration:
Elementor Recent Posts Query – Posts – Show 14 posts – Pagination ( Load More )
Sorting Widget – Order by Date – DESC Order
Feed Results - First 14 posts are in the correct DESC order - All other posts are in ASC order
Ordering looks like this: 2016 2018 2022 2021
Should be this: 2016 2018 2021 2022
Hello iwsllc
Please, send me credentials to your /wp-admin in accordance with this document and link to the page with example of the problem I will check it myself.
Thank you.
I sent you credentials. Thx!
Hello iwsllc
Thank you for your credentials.
I checked the problem and I have to say that it is rather Load more button algorithm issue than problem in Filter Everything PRO plugin.
If the Load more buttom developer wanted to make it universal he should make its work based on URL of the current page. But it seems it uses another algorithm and I can not change it from my plugin.
As option you can try to find another plugin that adds the Load more button on WordPress site. For example for WooCommerce products there is such plugin that is compatible with FE – https://wordpress.org/plugins/load-more-products-for-woocommerce/
Ok thank you for taking the time to look into the issue.
HI, we wanna buy your ticket but we have a small question before buying that ;
can we create the filter with custom field on type of USER on product of woocommerce ?
for example : product 1: ACF : vantinh, henning, phillip
filter : spearkers with checkbox of vantinh, henning, phillip
thanks
Hi chuvantinhbotiss
Thank you for your interest in Filter Everything PRO.
Yes, exactly. You can filter your products by this Custom Field with my plugin 
@Stepasyuk : Can we filter both of products and post with your plugin at the same time, only IN ONE FILTER. BECAUSE WE Have posts and products .
and can we change the layout of result after filtering ? we want the posts or products sort by category or what we want
Hi chuvantinhbotiss
To filter Posts and Products you have to create at least two Filter Sets. I tried to make filter to work with multiple post types simultaneously but such feature is rarely required, but generates many problems with its configuring for users and I commented it in the plugin code.
I am developer, can I change that via action or filter , or direct in your code ?
could you provide this feature for us ? of course, we have to pay for you pls give us your opinion and how much for that. Then, I will ask my team leader
thanks
I’m glad to have deal with developer 
Yes, sure, I can provide you with instrusction how to uncomment code that allows you to use any post types in Filter Set. But it expects that your Posts and Products are queired in one common WP_Query. And also you can use such modifed plugin at own risk.
Thanks, could you show me how to archive that because tomorrow I will have a meeting at my company and this is an important feature for our website .
should I buy your plugin to test ? thanks, because I want to change the filter
@Stepasyuk what do you think ? should we buy your plugin and then edit /, or can you custom this for us ?
Hi chuvantinhbotiss
Sorry for the late response. Send me please, message in PM and I will send you PRO plugin copy to test if it works with any post types. Unfortunately now I have no time to create such demo staging page.
Hi Stepasyuk, thank you again for your help!
I would need a bit more help regarding the customization. In the settings I can choose only one color for the active state of the buttons, however there is no option for the backgrounds or other elements. How can I change the field background from white to the brand color #E4E0D7? And how can I do that for the pop-up menu on mobile as well, white to custom color?
Also is there a way to have the Filter icon (the one that appears on mobile) on desktop as well? Is it possible to have the filters collapsed and when the user presses the Filter icon/button, the filters to expand down?
Thank you in advance!
Hi cirsteanalexandra31
I would like to help you with customization but unfortunately it is something out of the item support scope here on CodeCanyon.
I can only say that background of the Filters widget and its inputs depends from your theme CSS and you have to modify these CSS to change them.
Yes, you can enable Collapsing in Filters -> Settings -> Mobile Devices or you use Pop-up Filters widget on Desktop if you change mobile breakpoing value for the plugin.
To change mobile breakpoint please add in the functions.php file of your active theme next code:
add_filter( 'wpc_mobile_width', 'my_custom_wpc_mobile_width' );
function my_custom_wpc_mobile_width( $width )
{
$width = 1920; // new desired breakpoint in px
return $width;
}
Hello,
I cannot make Filter everything display filters on default WooCommerce Shop Page >> https://arena.weblikepro.ro/shop/?cmp_bypass=incognito
I can only display Filter everything Filters on Product Categories pages >> https://arena.weblikepro.ro/categorie/competitie/?cmp_bypass=incognito
Hello weblike
As I see now filters appear on the Shop page and the problem is solved. I’m glad that it already works for you 
Hello,
In what i’m trying to do, I have posts that can be sorted with different classification : • Type (toy, chocolate, plant) • State (new, used, second hand) • Theme (christmas, easter, halloween) • Year or release (1999, 2000, 2001, 2003)
For the moment I have no custom taxonomy. It’s posts only, no woocommerce.
Inside this classification, I want any POST having these 4 classifications specified like for example:
Is it a toy OR chocolate OR a plant AND is it new or used or second hand AND is it related to the theme of christmas OR halloween OR easter AND was is released in 1999 OR 2000 OR 2001 OR 2003
This way I could easily display all the posts checking for example this criteria :
Displays all TOYS and CHOCOLATE that are NEW and related to HALLOWEEN and EASTER and released in 2001.
This is exactly what I need in filtering and for the moment i’m unable to achieve it with the plugin. I think it’s basic behaviour but can’t make this work. All the best.
Yann
Hello, Yann
If you configured your filters correctly and your posts have correct data my plugin allows to achive such results and moreover it was created to receive such results.
I think there could be two possible reasons – your posts data have unexpected values, you can check it for exapmle directly in DB with phpMyAdmin plugin. Or you have another 3rd party plugin or maybe custom code that affects on your filtering process.
Invoice No: IVIP49313935 Order No: 170559426
I have the filter now on a page, but i want it on several pages, but i dont see this option. Does this mean i need for all pages a seperate filter?
Or is there a possibility im overseeing?
Site is www.tattipatti.nl
https://tattipatti.nl/nike https://tattipatti.nl/jordan/On the first nike page the filter is working, but now i want the same filter on the jordan page, is this possible?
Kind regards
Hello amandomm
Thank you for using Filter Everything PRO.
It is possible only to select some type of pages, for example ”All archive pages for this Post Type” or ”All category pages” or so. The reason, why can not select a list of different pages is that ususally on such pages there are different WP_Queries and they should use different Filter Sets to be able to filter on them.
Hello, I have the PRO version and the sort by price filter produces random results. Is there a way to fix that?
Hi,
I would like to translate some text. I use Loco Translate. But it didn’t work. How can I translate it to Dutch?
Thnx,
Paul
Hi, Paul.
Thank you for using Filter Everything PRO.
You can translate almost all plugin text strings with Loco translate. There may be only couple string that can not be translated in such way. Please, let me know what exatcly string you tried to translate.
Resolved
bulker88
Great. Thank you for using Filter Everything PRO.
Hi, is it possible to make couple of filters for different product categories? like on each page, it should only show the expanded filter of corresponding product.
For example, when I browse on car page, it should show the expanded filter of car only.
Thank you.
Hello AshhLam
Thank you for your interest in Filter Everything PRO.
In general yes, you can make filters expanded by default for some specific category pages. In terms of the plugin support I can provide you with advices how to do that in code. But custom coding is not included in the item support and you have to do it by yourself or ask a developer to help you.