1446 comments found.
Hello dear. I have 1 presale question. Can I map the fields during scheduled import? Also, can I modify field automatically during scheduled import? For example if the xml has a price field of 100, can I import it as 100*1,96=196? If the xml has category filed “Category 1”, can I import the product in “Category 2”?
Hi,
Thanks for getting interest in our product
You can’t modify automatic import but using WordPress and plugin filters you can achieve your goad.
Let me know if you have any questions
Thanks and have a great day
Hi, I have ACF group fields, which contains no. of fields inside that. While i am trying to export, those whole group field data is inside on item/column only. am not able to export each separate field of group into different column.
Inside fields name of group field isn’t available into the dropdown , so not able to select or even no option for add our own custom fields..
I am getting group field report like this.
{field_631758e09f5d9 Shilin”,field_631759219f5dd Management Associate”,field_631758f89f5db“}
Group field how i created in backend PFA.. https://snipboard.io/zavNHJ.jpgI need each data into separate column. Please help
Hi,
Thanks for getting in touch.
ACF Group fields are export in both data. It is available in separated value and combine value. Try to export all data.
Thanks and have a nice day
There is a bug. when i import the file that was created, the bought downloadable-products will not import. so normally the field where it says “Eligibility for downloadable product” should have a downloadable product. instead its empty on the imported site. check: https://ibb.co/nBGV9Wj
Hi,
Thanks for getting in touch.
Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and I will guide you as soon as possible
Thanks and have a nice day
my Team and i are VERY disappointed! it feels like a JOKE for me.
before we bought the plugin and right after we paid for it, you promised to add a feauture that automatically deletes stored plugin csv-files after some time…. this is what YOU thold us 8-Months ago https://ibb.co/vLvjjmW
5 Months ago we asked again and you thold us this feauture will be added IN THE NEXT UPDATE! because its your highest priority (check here what you thold us: https://ibb.co/34s2pzG )
now, 9 Months later, this feauture is still not beeing added!!! altough the plugin was UPDATED SEVERAL TIMES!!!!
we are asking to add this feauture till the end of this year 2022! because we already waited for to long and out patience is over now!
Hi,
Thanks for getting in touch.
We are really sorry about it. It’s totally our fault.
Reason is major update 6.0. We just postpone this feature with 6.0.
We will try to release 6.0 soon as possible.
Thanks and have a nice day
I am facing an issue with Web Host Crons and I purchased a new license and mentioned it in the submitted support ticket Please check ticket #1772
Urgent Reminder
Hi,
Thanks for getting in touch
I will check your ticket and try to solve issue as soon as possible.
Let me know if you have any questions
Thanks and have a nice day
All Manage Schedule Export settings disappeared. also when try to set up new export shedule, it wont work! ?
Hi,
We will check your issue soon.
We are already working on update our plugin. We will release soon
Let me know if you have any questons
Thanks and have a nice day
I purchased Woo Import Export installed and activated. When I upload a xls data, it states,” Data Not Found”
Hi,
Thanks for getting in touch
Please go to YOUR_SITE => Woo Import Export => Settings =>Advance Options => Delete All Data on plugin uninstall => Save it
Now uninstall and reinstall plugin.
Let me know if you have any questions
Thanks and have a nice day
Hello,
We have send you emails three days ago, please check and response.
Regards
Hi,
not received any message from your username
Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and I will guide you as soon as possible
Let me know if you have any questions
Thanks and have a great day
Hi,
I have upgraded into the latest version 5.9.24. But there is still a bug when importing the variable products. The variables cross each other, and the imported images are also repeated. Anyway, this plug-in cannot import any variable product while I only need to import variable products. I really appreciate your fast reply and solution of this bug. Thank you in advance! [ Related images have been submitted to Ticket #1770 ]
Regards
Hi,
We received your request.
We will try to fix issue as soon as possible
Let me know if you have any questions
Thanks and have a great day
Hello Team,
I bought the plugins Woo import by export and we enabled it in a provisional test site in cloudways and now we can’t activate it in the official site outdoorlab.cl.
Can you help me by resetting the license to be able to use the plugins
I hope you can help me with this problem. we cannot currently use this license
Regards
Hi,
Thanks for Getting in touch.
Your license is now deactivated and free to use on any sites
You can deactivate license from YOUR_SITE => Woo Imp Exp => Settings => Purchase Code => Deactivate
Thanks and have a nice day
Hello Author,
I’ve sent you a message. I need my licenses deactivated.
I’ve been using on old sites (not existing anymore) and now I can’t use the license because the others are still active… Please help.
Hi,
Thanks for getting in touch.
We have not received your mail.
Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and I will guide you as soon as possible
Let me know if you have any questions
Thanks and have a great day
Hi, what does exactly do this Advance Setting: Delete All Data on plugin uninstall / Does this refers to PLUGINS data, or my entire WP data? Thank you!
Only plugin data.
Is it possible to export WooCommerce customers emails?
Hi,
Thanks for getting in touch.
Yes. But Register customer only.
Thanks and have a great day
when will you add the promised feauture and next major update 6.0?
Hi,
Thanks for getting in touch.
We are already working on it. version 6 will release soon.
Thanks and have a great day
Hi , I need to use your item on a website that is not on production , it will then be migrated to a new domain , can you tell me if there is a descativate feature sso i can remove licence from an old domain and activate again on e new? Also is says in the comparative table that this plugin does not support this : “Products, coupons, orders, customers” , what does it mean it doesn’t support product ?
Hi,
Thanks for getting interest in our product
You can deactivate plugin license from any site and activate on any site.
Plugin supports Products, coupons, orders, customers. Its mistake by our side. We already updated comparison.
Let me know if you have any questions
Thanks and have a great day
thanks for your reply, how do i desactivate from one site and activate to another? is it in dashboard somewhere or do i need to contact you ?
It’s already available in Woo Imp Exp => Settings Menu in plugin
Hello Author,
I’ve sent you a message. I need my licenses deactivated.
I’ve been using on old sites (not existing anymore) and now I can’t use the license because the others are still active… Please help.
Hi,
Thanks for getting in touch.
Your request is processing. Please reply to our mails.
Thanks and have a great day
Hi, We replied to your email but didn’t received any reply yet, can you please confirm?
Hi,
We already replied on same day when you send mail with solution.
We same reply again today. You can activate your license in your new site.
Let me know if you have any questions
Thanks and have a nice day
Can you send me a sample csv document that shows how a variable product can be imported?
Hi,
Thanks for getting interest in our product
Please Read Article https://plugins.vjinfotech.com/wordpress-import-export/documentation/variable-products/
Let me know if you have any questions
Thanks and have a great day
How do I insert product RATINGS?
I can easily export product t reviews including ratings but importing doesn’t give me a field in FIELD MAPPING…?
When I check the database after import, no rating are imported.
I also tried to import it as ‘Product Reviews Meta’ >>
Name: rating
Value: {rating1}
But never a rating gets imported even though rating values are shown within the import preview.
What is the deal here?
Hi,
Thanks for getting in touch.
Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and I will guide you as soon as possible
Let me know if you have any questions
Thanks and have a great day
It is a good plugin to use overall.
But the latest version creates duplicated items(products/coupons) when importing from .csv file. 5.9.21does not have this issue, please fix thanks.
Hi,
Thanks for getting in touch.
Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and I will guide you as soon as possible
Let me know if you have any questions
Thanks and have a great day
I need to import VARIATIONS by TITLE but they all have a small add-on like this:
THIS IS THE TITLE – size 4
Can the last part (always starting with a -) be ignored?
I have tried other variation-import options but I believe they are not suitable for me.
F.i: I tried option 2 (unique identifier for parent and variations):
PARENT PRODUCT >> ‘id’ and VARIATION PRODUCTS >> ‘parent’ (gives the id of the parent product)
This should work right? (although in your example you’re talking about sku/parent sku.
Parent slug is something I don’t have
Please advise. I’m starting to get crazy here.
What is the best way to transfer variable products including there variations??
I have a regular WooCommerce shop with no specials…
Hi,
Thanks for getting in touch.
Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and I will guide you as soon as possible
Let me know if you have any questions
Thanks and have a great day
Dude,
I’ve sent you a message. I need both my licenses deactivated.
I’ve been using then on old sites (not existing anymore) and now I can’t use the license because the others are still active…
Please reply.
How long do I have to wait…? I can’t continue at this point.
Hi,
Thanks for Getting in touch.
Your license is now deactivated and free to use on any sites
You can deactivate license from YOUR_SITE => Woo Imp Exp => Settings => Purchase Code => Deactivate
Let me know if you have any questions
Thanks and have a nice day
I’m trying to export products with parent ID and parent SKU but I can’t finde the field parent SKU to export. Is there any way to do it?
Hi,
Thanks for Getting in touch.
Yes. It is possible using “Export the value returned by a PHP function”.
If you face any difficulties then please contact me from my profile page at https://codecanyon.net/user/vjinfotech and I will guide you as soon as possible
Let me know if you have any questions
Thanks and have a great day