5177 comments found.
Hi. is it possible to translate articles for WIKI and KB?
No. Only one language is available. Thanks.
How can a client add file categories? I can’t find anywhere such option. I see that I can create a file category as admin on a project but this means client can’t choose a category until I create it….therefore when client creates new project he/she would have to wait with file upload until I create a category. or… is it possible to create somewhere default file categories that will be added on every project by default? Thank you. P.S. Best app ever! Keep going!
Hi, good observation. We’ll add option to set default categories for all projects. Thanks.
Some module is missing calls DOCUMENTS Email Templates & Newsletters
Hi,
how could we add proxy settings to code, since we are running machine in private VM, which required proxies to connect internet. If possible could you please share the way how to define proxy ?
Hi, it’s related your server. Nothing to do in this script. Thanks.
i’m trying to reinstall in system but it says my purchase code is invalid.
i cant able to install, it got stucked at 2nd level (configuration)
Please send an email from the Support page if you still have the problem. Thanks.
what is the path to upload a .svg logo via ftp? Thanks
Please send an email from the Support page. Thanks.
Just bought this again for another site, it’s hanging on install screen step 2, any idea why? it just says please wait.
We got this working thank you but installed it under http:// and need to change it to https:// – is there a quick and easy way of doing this?
I seem to be getting 500 error on all options, not sure what has been misconfigured here
I sent you an email with login access so you can view the issue too
Managed to find the issue
http:// – works fine https:// – gives 500 errors
I think it’s just a case of changing the domain somewhere
Found the file app.php, changed it in there, fixed the issue
Pre-Sales question: When will I get the next update?
Hello, when can we expect the next set of updates, still love the software, but I found some design issues already reported that are making this somewhat hard to use, especially on a laptop for some reason.
Like the kanban-container kanban-wrapper kanban-col need some form of css control to allow the user to open more, with larger data.
Maybe an auto expanding / collapsing to view control? I’m trying to do a css study to see what seems to control that and fix it myself.
As overflow: scroll; doesn’t work in this case. But I’m still looking at the app.all.css and working to edit the custom-style.css file.
Thanks again for the great support.
Hi, We’ve updated the page. If you need the changes now, please send an email from the Support page. Thanks.
Contacted, thank you 
Hello, after the buy, can I hire someone to personalize in the system?
No. Thanks.
Hi, On the support tickets we allow all emails to create a ticket as we dont want to miss anything however what is annoying is you can get in an auto responder battle with other companies and system just keeps creating new tickets and also there is no way to block a sender so it ignores the email or auto deletes it.
Hi, in RISE, you can allow to create tickets form all emails or just from the client emails. Don’t have any sender blocking system. Thanks.
Hi, how can i disable left menu points for certain users? Can i create a Team Group and assign them, so they dont see all the menu points?
Hi, left menu is available to the users based on their permissions. Don’t have any extra group permission for it. Thanks.
didnt buy it yet but from im seeing – i love the product … will buy before EOM
How much do you charge for payment gateway integration with callback function ?
We are not available for customization. Thanks.
Can this be connected to Xero accounting software? If not do you have any plans to implement this?
Don’t have any plan yet. Thanks.
Hi team, how to set the permission for products module? I don’t see this option on the roles settings. Tks.
What kinds of permission you want there? It’s related to invoice permission. Thanks.
For example: can see products list, can/can’t add new product, can/can’t manage the products (Edit/Delele). Tks.
Don’t have the permissions. Thanks.
While cloning the project and copying milestones, due date of the milestones doesn’t update
Milestones will be cloned as is. What do you expect there? Thanks.
The due date of the milestones in the cloned projects are past dates, should have an option like we have in Tasks…
‘Change the tasks start date and deadline based on project start date’
Similar option should be there while copying milestones.
My original project had milestone due date of 15 October, now if I clone this project today, it will show due date as 15 Oct which is in past. Should change the due date based on project start date.
If there are multiple milestones, how the dates will work? Thanks.
Say we have 5 milestones in original project, with due dates 2-3-5-10-20 days apart from project start date, while cloning, system can change the due dates 2-3-5-10-20 days from date of cloning the project.
Added to list. Thanks.
Do you have a saas version ?
No. Thanks.
can I install it multiple times on different domains or use locally on serveral points when I buy ?
Yes but keep only one installation at a time. Remove all others. Thanks.
Why am i unable to change the logo or even the app title in the setting page..everytime i change it and refresh the screen after i save …it reverts back to the default
Why is it some many errors in this script
Hello,
I want to know if it’s possible to add many client on a project.
Best regards
No. Only one client is possible. Thanks.
Client cannot see the project comments, how to enable it?
Client can see only the customer feedback. Comments are private for team members. Thanks.
