This is hands down one of the best systems you can purchase for this price point. It's worthy of a subscription service. While you may come across some complaints or requests in the comment section, it's almost always due to incorrect setup or perhaps cheap hosting. We've been using the base system now for almost 2 years. We have many clients that interact with Rise, invoices sent, invoices paid, knowledge base in use, etc. We use most of features and we work the system hard. It never fails and bugs are rare. FairSketch support is top notch. I look forward to many years of use. @FairSketch don't get burnt out. Support is tough, trust us, we understand. You guys are doing great work. Thank You for an excellent project management system.