129 comments found.
Hi we’re using the timer to restrict time on a form page and also saving time spent on a page, but receiving the following error – though it appears to save the entry OK with the time.
Warning: A non-numeric value encountered in /wp-content/plugins/gravity-forms-timed-entries/gfte.php on line 906
Hello
The values are still saved correct because this is a php warning and not an actual V php error. We can look to fix this value triggering the warming. What plug-in version are you using?
Thanks – I am using the latest version (purchased yesterday).
Hello
Please update to latest plugin version 2.7.5, and let us know if this issue persists.
New in Version 2.7.5 Added Feature to copy selected timer field’s current text to any text field on click of chosen element. Tested on WP 6.0.3
Is there a way to setup a timer based on a future date? Ex. 19 Oct 10:20 GMT -5
Hello No there is not. The plug-in times total form submission time taken and time spent on individual pages. Also makes other events happen at set times . But nothing based on future dates : time
There seems to be a conflict with this plugin. We’ve installed the plugin per your reccomendation however, there are duplicate “Previous” buttons that show up when this plugin is activated.
See Screen recording: https://i.aprv.me/6quGb5md
All Gravity Forms Plugins Installed are: Gravity Forms Gravity Perks GP Populate Anything (Gravity Perks) GP Randomizer (Gravity Perks) Gravity Forms – Advanced Conditional Logic Gravity Forms Timed Entries GravityWP – Advanced Merge Tags Range Slider Addon For Gravity Forms
Kindly advise.
Hello
Reviewed the video. Certainly interesting. Our plug-in does not programmatically add buttons of any type, but this could be A combination of things relating to the phenomena.
A few things to try.
1. Have you tried enabling or disabling Ajax for the form?
2. Delete that pages timer field and re add it in case form saved corrupted
3. Disable all other GF plugins but GF and ours and test pages. ..if no conflict, enable one at a time and test to see when conflict occurs
.. quick note but you may be missing a space between your “none” and the “!important” declaration in your page CSS. You should be and to hide standard GF next and previous buttons with CSS by ID and or class.
Hello, great plugin! Is there a way to allow the user to choose when the timer starts? In other words, not on form load but when they are ready to begin the timer…maybe a button or with a checkbox or something, thanks!
Hello
The easiest way to do this is to make your form with pages and start the timer on page 2 by setting the “timer start page” option on the form timed options from the form settings page.
You can just put some text about starting the test/form and have the next page button say “start” or what ever you would like to indicate the start of the timing.
Presale question:
We have a multipage form (using the new smooth transitions from Gravity Wiz). Would this plugin allow us to force people to stay at the minimum X seconds / minutes on a specific page?
The idea is that we want to make sure people take the time to read the content and don’t just skip it.
Thank you.
Hello
There are a couple ways to force starting on a page for a specific time. If you do not need to actually track the time taken to complete the entire form, the suggested way would be to :
1. start the timer on the specific page they need to read for x seconds
2. Give the “next” button a class ( may have to assign this programmatically or use it’s existing class) and hide that class (visibility: none;), or hide it at 0 seconds using the additional timed events
3. Show that class at x time using the additional timed events.
Or you could just make a series of check boxes down the content and force the user to check each one saying they read the above as they read down the page. Because at the end of the day even forcing them to start on the page x time does not guarantee that they have read the content.
The page timer is not working. I want to make a several-part survey with each page or section timed individually, how do I make this work?
Hello
Have you reviewed the instructions ?
Settings -> GF Timed Entries
they detail complete setup and cache clearing
I did, forgot to set the form to allow AJAX.
Thanks for the quick reply!
Hello again, both the entry timer and page timer appear to be working. However, the form is unable to submit. Any idea what would be causing this?
In the error log I am seeing “[Error] Failed to load resource: the server responded with a status of 500 () (assessment-1, line 0)”
Here is the page that I am testing: https://highbarbrands.com/assessment-1/
Hello
If you inspect the page please check for any JS errors. Submission is using Javascript
Hi one question… the timer or countdown alway start fresh on page load. i want to use gravityforms and your plugin for giveaway. is it possible that the timer dont start new on page load? instead only if i refresh the form in the backend?
Hello
You’ll probably want to use a different plugin for just a countdown timer. There are lots of them out there! Our plug-in is for the timing of the forms themselves. With a generic countdown plugin you can just insert a persistent date /time countdown on your form page.
yes but i did not found a plugin which allows me to link the countdown to the form… and all giveaway plugins use the mail adress mandatory …
In what way does it need to be linked to the form? The time the form is available? You could set an end date/time for the form availability in the form settings.
Hi
I recently purchased your add on and really pleased with it. Just wondering if there is a way to hide the submit button once the timer finishes counting down. I attempted to add condition logic to hide the submit button when the entry timer field is equal to a certain value or less than but cannot find one that works. Is there a value that will work or another way to hide the submit button?
Thanks
Hello
you can use the additional timed events to hide the submit button at X time if you add a css class to the submit button.
see this link: https://docs.gravityforms.com/gform_submit_button/#5-append-custom-css-classes-to-the-buttonthen use the additional timed events to hide your new submit button class @ whatever time is equal to the for timer expiration
Can i also use this just to see how long someone has done filling in a survey form in Gravity forms? Instead of using it as a max-out timer function?
Hello
Yes. You can get the total time taken to complete the form/quiz , and / or the time per page.
Hi I have a problem with your addon. I cloned a form that technically is a quiz from last year. Last year quiz is working good but now I have a problem with the timer of the first question. If I’m logged in in wordpress and I do a submission it works correct but for all the other users I have random value for question 1. examples are 1130000 secs, 38000 secs, 56000 ecc. What is the error? How can I solve it? this is the link where my new quiz is https://www.molens.nl/nationalemolendag-2022/quiz/vragen/. Can you please reply on my email nicholas@busken.nl? Thank you!
Hello, Timers mainly run on JavaScript, so generally speaking any errors are due to file caching. Clear your browser cache or try from different browser, and clear your page cache for any caching plugin of the site. It is best to not cache gravity form pages
Hello, the cache was cleared already but I clean the cache again with cloudflare and w3 cache plugin but nothing happen and the numbers are random for question 1. So I already have many entries and the total score is compromised yet.Can you help me out to solve this problem? Thank you
Hello,
i have some customer entries that dont submit the form.
can this plugin fubmit the form automaticy after 1 hour when customer dont submit the form?
Hello
Or plug-in can only auto submit the form if the form page is left open, but yes it can submit after 1 hour.
You may want to look into the gravity forms partial entries add on
Is it possible to start the timer on the 2nd page of a form? I have a client site where the first page is only used to collect user information. Their test starts on page 2.
Hello
Yes.
Please review the “Form timed entries” options on the forms main settings page.
There is a “timing start page” option there among others.
Hi, Can I make the timer sticky at the top of the page? I want a user to be able to see the timer without scrolling on top of page
Hello
The CSS classes for the timer wrappers and individual parts are all listed on the plug-in settings page for styling of the timer. Setting the position to fixed for the most outer wrapper of the timer would do the trick easily. I would suggest narrowing your selector to include the specific page(s) or other container for the specific page section the timer is in as desired for the sticky timer so it does not affect all timers of the same class on the site
Ex:
.page-id-YOURPAGEID# .gftetimertext { position: fixed !important; top: 80px; left: 10px; }
Does it calculate “active duration” of the user?
Active duration refers to the time spent using the form (and not those duration when the form started but user was not using it).
Normally, this is detected by user mouse activity over the page.
Please let me know if this feature is available or not?
Hello
This is not currently available with the plug-in. Currently, All time spent on the pages and total quiz is included if the user is moving the mouse or not, as reading, deliberation, and calculation can be performed without moving the mouse.
Hope this helps 
I have your plugin installed and everything appears to be working. However, I am not sure how to set up my timer to be a count down timer for 10 minutes. Please assist.
Hello
Have you found/gone over the instructions on settings page? Settings->GF TIMED ENTRIES
This instructions cover setting up of individual and form timers as countdown type.
Hello, How can i save the elapsed time in seconds? It saves the time in plain text, like “35 seconds” or “1 Minute 26 seconds” ! We want to build a leaderboard, but with plaintext values its not the best thing.
thank you
Hello
Select the “remove timer text from saved value” option to remove text. You can use this along with the “save in seconds/minutes only” options
Hi, I am a big fan of the Gravity Forms Timed Entries. Please have my thanks for that superb product. I want to contact the marketing team of <<website>>. Is there a way that someone from your sales teamcan contact me? Sharik khan
Hello
You can use the contact form on our author page (click our user name) to inquire of the team.
Hello
Use the “Save in seconds only” And “Remove time text from saved value” Options.
The second option removes the plain text so you have a numeric result only. ..the text directions for this option is incorrect we just noticed and will be updated shortly.
I am having problem with plugin that it does not start until you load the 2nd page on the form it should start the timer on first scree. please let me know what the problem and how we can fix it, its very urgent to get it fixed.
Please do not post your purchase code publicly.
You can send us an email through our contact form ( click our user name) and detail the dev site url with the issue. usually this is due to a JS error on the first page load. Disabling other plugins and clearing your browser cache and retrying as well as inspecting the page for JS errors can generally pinpoint the cause. Again, be sure to clear your browser cache after changes so the browser has fresh JS files from all running plugins.
The timer is currently not working on my page. I can briefly see the time field when I load the page but then it immediately disappears. I can see an input field with a display:none parameter. Do you know why this is happening?
Thank you in advance.
Hello
What aspect of the timer is not working? Is it not recording the time, or did you want it to be visible..etc?
For visibility please be sure you have set it to be visible in the timer fields settings and have met the conditions for use of the type of timer.
For the timer not running/visible, From what seems to be the case on viewing your page, it appears you have a “page timer” set in the page, but do not have an entry timer anywhere in the form. You must keep an entry timer somewhere in the form to use any and all timing features. The entry timer can be non-visible and does not need to be included in the form results, but again.. it must be present to use any timing functionality. These topics are covered in more detail in the plugins instructions under Settings->GF Timed Entries.
Hi, Thanks for the reply. The values are not being saved. I have now added the entry timer and that works, except for one issue: the page timers are only saving/submitting if I select Timer visibility. I would for the entry and page timers to be invisible. Is there a way to fix this?
hello
We are looking into this issue. For now you can leave the timer visible and set a CSS class of gftehiddentimer in the page timers appearance tab. This should help you style your page with an invisible but recorded page timer while we resolve the issue.
Hello
The issue of page timers not recording the time when hidden has been resolved in version 2.7.1 now available for update. Thank you for the notice of the issue.
Hello very nice plugin! I have a problem with drop down field. I tick the ’’Keep the field editable..’’ but when the time ends every drop down field in the form is dead. Fields like text, radio and others work fine. What am I doing wrong?? Can you help me please?
Thank you in advance.
Hello
Can you please send a link to the form through our contract form (click our user name), and we can review the issue.
