Hi there,

Thanks for reaching out to our support.

While TotalPoll doesn’t provide the ability to save a user’s progress on a poll, we have another product that might help you with your use case.

TotalSurvey provides similar functionalities (and more advanced ones) and the ability to track the progress of a user. . You can visit this our website to get more informations: https://totalsuite.net/product/totalsurvey/

I hope this clarifies your concern. Please let us know if you need anything else. Best,

Hi there,

Thanks for reaching out to our support.

1. Payments for votes are not supported by our plugin at the moment. I will share your amazing suggestion with our product team so they can consider it as a feature request to add.

2. Envato licenses are lifetime licenses. If you do not need add-ons or support, you can purchase it once and get all of our updates.

I hope this clarifies your concern.

If you need anything else, please let us know. Best,

Hi there,

Thanks for reaching out to our support.

I belive that one of our agents is taking care of your request on our live chat support as we needed more informations about your setup.

If you need any further informations, please let us know. Best,

Hi there,

Thanks for reaching out to our support.

As each website is separated from the others, a separate license is requested if you’d like to get support and updates for all of your websites.

However, we do offer a business plan that can suit your need, it comes with mutliple pro features, all of our 4 products and their add-ons, white labeling and the ability to activate your license on an unlimited number of websites.

You can visit our store to know more about it: https://totalsuite.net/pricing/

If you’ve already made a purchase and would like to switch to a business license, please contact us at our live chat support at : https://totalsuite.net

If you need any further informations, please let us know. Best,

Hi there,

Thanks for getting back to us.

79$ is the price to pay for a lifetime license, our team works very hard to provide multiple pro features and we believe that it’s a fair price to pay for such a product.

If you wish to get a pro subscription with add-ons, this would cost 59$ for a 12 months license with the ability to renew it each year.

If you’re interested, please feel free to visit our store: https://totalsuite.net/pricing/

If you have any suggestions or feedback to share about our services or pricing, please feel free to reach out to as at any time. Best,

Hi there,

Thanks for reaching out.

Yes, it is possible to manually modify the number of votes on each poll’s choice.

I hope this clarifies your concern, Best,

Hi there,

Thanks for reaching out.

1. Adding a search bar to the poll to find choices is not possible at the moment.

I will share this with our team so they can consider adding it to our roadmap if other clients find it useful as well.

2. You can allow users to add new choices by going to your poll editor, on your settings part, you can find the option “Allow custom choice (other field).” please select Yes if you’d like the choices to be added automatically or “Yes, but hide until reviewed below” if you’d like to approve them first.

If you need anything else, please let us know. Best,

Hi there,

Thanks for reaching out.

Can you please open a ticket on our live chat as our agents need more details to identify the issue and help you?

Thanks for your time. Best,

Hi there,

Thanks for reaching out.

Can you please open a ticket on our live chat as our agents need more detailsto understand your request and assist you?

Thanks for your time. Best,

Hi there,

Thanks for reaching out to us and for sharing your feedback.

TotalPoll has been created for general use purposes, our clients do not specially have a nerdy background but have been and are able to use our tool without any issues.

If you don’t mind, we’d like to hear more about your feedback, can you please share more details on the parts of our product that have been difficult to use so we can consider improving them as we regulary release updates to level up TotalPoll.

If you need anything else, please let us know as our online support chat available on our website is always there to clarify your big and small concerns.

Best,

Hi there,

Thanks for reaching out to us!

Regarding your questions:

1. TotalPoll comes with multiple vote limitations and the user role limitation in one of them! You can select the roles that you’d like to allow voting and save your settings. 2. The admin is the only role that has the ability to see a poll’s logs and each voting submission’s details. Other users can see a poll’s results where a summary of the number of votes for each option is displayed.

I hope this clarifies your concern.

If you need anything else, please let us know. Best,

Hi there,

Thank you for reaching out to our support.

Sharing a poll via facebook is possible. We also have an add-on to allow social media authentication in order to submit a vote : https://totalsuite.net/product/totalpoll/add-ons/social-media-authentication-extension/

Please note that add-ons are not included within the envato license.

If you have any further questions, please let us know. Best,

Hi there,

Thank you for your interest in our services.

Regarding your questions: 1. The number of answers that a user can select on the poll’s questions is not limited. You can enter any number and apply it to all of the poll’s questions.

2. No, there is no infinite scroll, our plugin uses WordPress’s default pagination system so you can navigate through your logs easily.

3. Yes, there is a search bar for almost any section in totalpoll and for logs too.

4. Yes, you can allow your users to suggest and submit new choices to each question and you’ll have to approve them in order to make them public.

I hope this clarifies your questions. If you need anything else, please let us know.

Best,

I have bought plugin :

3. how do I find or add the search option for users to quickly filter and find the right answer out of a very long list?

4. how do I do this (see your 4. reply above)?

Thanks

Hi there,

Thank you for reaching out!

Could you please reach out to our online support at: https://totalsuite.net/ and provide more details about your need and usecase so we can assist you in a better way?

Thanks!

Hi there,

Thank you for reaching out!

Revoking votes is not possible at the moment.

I will share your need with our product team so they can work on it in the future.

Sorry for not having a better response at the moment. If you need anything else, please let us know. Best,

Hi there,

Thanks for reaching out!

Could you please reach out to our online chat support at : https://totalsuite.net/

One of our agents will ask you for more details in order to resolve your issue.

Thanks!

Hi there,

Thank you for reaching out!

So you’re going to add an end date to your poll and would like to display it within the front-end part of your website when the poll is running?

Thanks!

Hi there,

Could you please share more details about your issue here or via our live chat support at: https://totalsuite.net/

Thanks!

Hi there,

Yes there is a log where you can see voters IPs and export it.

I hope this answers your question.

Regards,

Hello there,

Thanks for reaching out to us.

Image choice fields do not come with a description area at the moment, since most of our clients do not use it and only need a label.

I’ll share your request with our product team so they can consider it as a feature request for the future.

Thanks for the great feedback.

Best,