6589 comments found.
Unsubscribe and Blacklist not working issue.
Folks, you have not been able to fix Unsubscribe and Blacklist since Feb 2022 now.
That’s 8 months.
Emails on automation still go to users, which have already unsubscribed and are on Blacklist.
This is unacceptable. Really, really disappointing. At this point, it feels like I should question the competency of the team.
Every time you guys say, it’s fixed, we get another angry subscriber, threating to sue us. Because your unsubscribe / blacklist system doesn’t work.
Hello @srch08. Thank you for your interest in our product and for reaching out to us. Please shoot us a message through our profile / support contact form, our support team will get back to you shortly. Thank you.
Hello,
Bug:
automation does not work with Segments.. automation trigger emails to whole list instead of segment list
Issue with Segmentation and Automation “New contact subscribes to mail list”.
i also read some old comment about same issue.. is it fixed or any patches?
Thanks!
Hello @spreefang. Thank you for your interest in our product and for reaching out to us. Our support team have replied to your message. Please check your mailbox and look forward to hearing back from you.
Why is the logo not visible? https://prnt.sc/vf3fCs7B10Kt
Hello @anekadapur. Thank you for your interest in our product and for reaching out to us. It seems to be a server configuration issue with your Apache or Nginx. Please shoot us a message through our profile / support contact form, our support team will get back to you shortly. Thank you.
I have configued everything, but my login screen is appering as incorrect. it is showing this – https://imgur.com/a/GwiAXS1. is there anything missing or do we have a specific theme for this?
Hello @imagpt . Thank you for your interest in our product and for reaching out to us. It seems to be an Apache or Nginx configuration issue. Please shoot us a message through our profile / support contact form, our support team will get back to you shortly. Thank you.
Installation error that shouldn’t be happening. Exact stack trace: https://flareapp.io/share/17WMazGm
Hello @inboxnerds. Thank you for your interest in our product and for reaching out to us. Please shoot us a message through our profile / support contact form, our support team will get back to you shortly. Thank you.
Raised an issue 7 days back. Still no response and issue is not fixed.
Hello @tsoftbala. Thank you for your interest in our product and for reaching out to us. Our support team have replied to your message. Please check your mailbox and look forward to hearing back from you.
I have this problem a my script acelle https://docs.google.com/document/d/1GYQdroCfYXZNiUPihqejHzRYR1dhIlmzy-Y34z_Do3w/edit?usp=sharing
Hello @jonavez. Thank you for your interest in our product and for reaching out to us. It seems to be a server configuration issue. Please shoot us a message through our profile / support contact form, our support team will get back to you shortly. Thank you.
Is it SAAS ready? From where I could get demo of this?
Hello @giteshtrivedi. Thank you for your interest in our product and for reaching out to us. Yes, Acelle is fully SaaS ready. You can click on the “Live Preview” button to see Acelle in action. Thank you.
I am getting this error, cronjob already done but getting this error https://prnt.sc/TAiTUf5gSlJK
Hello @Rapidchain. Thank you for your interest in our product and for reaching out to us. Our support team have replied to your message. Please check your mailbox and look forward to hearing back from you.
Hi team,
Your product is good.
My emails are working well in gmail desktop and mobile.
I am having problem with outlook email provider.
All emails are not looking good in outlook desktop and mobile.
Please help me ASAP.
Hello @akuma02. Thank you for your interest in our product and for reaching out to us. It seems to be a template configuration issue. Our support team have replied to your message. Please check your mailbox and look forward to hearing back from you.
Hello, I have requested a refund for more than 7 days now, with no progress. Please advise when i will get my money back?
when install say:
Illuminate\Database\QueryException SQLSTATE42000: Syntax error or access violation: 1064 You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘8b&(+Zs;7mail_lists CHANGE description remind_message TEXT DEFAULT NULL’ at line 1 (SQL: ALTER TABLE c8b&(+Zs;7mail_lists CHANGE description remind_message TEXT DEFAULT NULL)
Hello @alexrickert. Thank you for your interest in our product and for reaching out to us. It seems to be a problem with your MySQL configuration. Please shoot us a message through our profile / support contact form, our support team will get back to you shortly. Thank you.
it states-Empower your application with tons of awesome plugins developed by the community-where can i find these plugins?
Hello @mydvdtrader. Thank you for your interest in our product and for reaching out to us. Please shoot us a message through our profile / support contact form, our support team will get back to you shortly. Thank you.
how do I enable new login page?
Hello @rwazeralie. Thank you for your interest in our product and for reaching out to us. Please shoot us a message through our profile / support contact form, our support team will get back to you shortly to help you configure the beautiful login page with sliders. Thank you.
Hello,
We have the version 3.0.21 and we need 4.0.0 to upgrade to 4.x.
Regards.
Hello @khaireddinefredj. Thank you for your interest in our product and for reaching out to us. Please shoot us a message through our profile / support contact form, our support team will get back to you shortly to help with the upgrade. Thank you.
Hi Louis, how are you? The product is definitely very cool! I’m sending an email to support as well, but I saw that someone else also sent a similar problem, I have the SAAS version and updated in this last patch, but all emails sent are created by the pro builder or html in simple hand, come everything messed up, it seems that it doesn’t interpret commands like centering, padding, that’s in outlook! When I use Pro Builder, the behavior of outlook is worse, it takes absurdly long to open and is completely unconfigured.
Do you have any tips on how to get it right?
Hi Guys, good morning, how are you? I have a certain urgency in this matter, if you can give me some attention. Thanks
Hello @eduangelis. Thank you for your interest in our product and for reaching out to us. Our support team have replied to your message. Please check your mailbox and look forward to hearing back from you.
How do i add a share to facebook & twitter button and how do i add the date on the newsletter body? can’t find how to add the date tag
Hello @TruBrotha. Thank you for your interest in our product and for reaching out to us. Please shoot us a message through our profile / support contact form, our support team will get back to you shortly with further assistance. Thank you.
Attention !!! other users can also use this script and Can we use this application as a Saas to earn some money by adding different plans. so users also do their email marketing in our website.
Hello @danish92. Thank you for your interest in our product and for reaching out to us. You can use our product for your own, your own team or company. You can also host it under your brand and use it as an SAAS in which your users are charged; then you will need an extended license. Hope it adds clarity or let us know if you need further assistance. Thank you.
why don’t you ever include an update log?
Hello @jcprteam. Thank you for your interest in our product and for reaching out to us. Our support team have replied to your message. Please check your mailbox and look forward to hearing back from you.
I want to send a followup to the contact who didn’t reply to the email, I found this screenshot from a similar question, but I cant find it in the demo dashboard. https://prnt.sc/hn1smz
Hello @sumiitgupta. Thank you for your interest in our product and for reaching out to us. Please shoot us a message through our profile / support contact form, our support team will get back to you shortly. Thank you.
