625 comments found.
hello, please respond to my ticket, PRIVATE TICKET #3155158
hello any feedback pleaase ?
hello, would you provide a feedback, I am waiting more than a month.
hello did you stop supporting, let us know please
We replied your ticket!
Hi again,
Do you know why some of your demos, if viewed on mobile devices (such as http://scrollmagic.bestbug.net/cafefrida-scrollmagic/) don’t seem to work fine, and in some case they won’t even display at all on mobile.
Why is that?
Thanks
PS: ticket still needs a response after nearly 10 days!!
Hi, you can design the content for mobile in Scene builder, just choose devices for mobile and create your content.
Hi, is this plugin still supported?
We created a ticket over 6 days ago (#3148755) and nobody ever replied… definitely not a good start 
Plus, any chance this plugin can really work responsively well on mobile?
How can we get support to this?
Thanks
Hi, you can design the content for mobile in Scene builder, just choose devices for mobile and create your content.
Please respond to Ticket #3133050. As of now I’m unable to use the plugin entirely and been waiting for support for over a week!
We replied your ticket!
demo not working
Hi mate,
It’s still working https://prnt.sc/QEGruCfO3Hr_
I WANT A REFUND, YOU GUYS NEVER HELPED ME.
Hi mate, We replied your ticket.
Requesting the Scrolly plugin, please. Now it says my support is expired. Thanks
Hello!
Can you please send me the scrolly plugin. I cannot use this plugin at all and my license expired it says.
Hi mate, please re-new and download Srolly because you need to use purchase code to import advanced demos.
It’s taking weeks to get any response when submitting a support ticket. Can you please respond to Ticket #3107358
Hi mate, We replied your ticket.
Can you help me with custom animation on here https://desango.com/clients/wp/food/mag-st-toppings/ If I purchase this extension and is there any refund policy.
Hi mate, It’s so easy with this plugin, we have a cool demo for pizza here http://scrolly.bestbug.net/pizza/
Hi I bought the plugin but when I looked at the dashboard. I find it hard to use.
Can you guys help me achieve the same on scroll animation here? Specifically the Our Mission section. https://tinyurl.com/3cwyytj7Thanks,
1 click to import any demos you see on our website, please check your ticket #3102467
Hello, do the animations work on Safari mobile? It seems not. And could you fix the problem about svg blurred after scale on Safari browser? Thank you.
Hi mate,
It works on Safari mobile, did you use newest verison of Safari? If you have any problem, please create ticket here https://bestbug.ticksy.com/
Stop adding
bb-scrollmagic-js-extra
JS on ALL pages. it should only show on the pages where scorll magic is active. At the moment you can putting all custom JS on every single page of the site. Very bad practice and waste of resource
Also you are putting code for ALL scenes and not just scenes used on that page
any response to this?
Hi mate, We replied your ticket. #3087997
How can we use the END event shown here in the docs
http://scrollmagic.io/docs/ScrollMagic.Scene.html#event:endwe need to reset the effect at the end of the event.
Can your plugin add support to modify the code so we can control things instead of just relying on the effect builder?
any response to this?
Hi mate, We replied your ticket. #3087997
Do you take on external work to help us built our layout / animation?
Can you please reply to ticket for this request thanks.
Any reply? 20 days ago I wrote a ticket
any response to this?
Hi mate, We replied your ticket. #3087997
Hi! I am looking to maybe purchase your plugin. Can your plugin take a home page background image like this example: https://www.frankelhomesfl.com/ and when you scroll down the page it shrinks the background image size … (I hope you understand what I’m looking for) the first image looking to do only from that website
Hi I purchased your plugin and have not heard back from you…
PRIVATE TICKET #3087242 PRIVATE TICKET #3086737 I have 2 tickets… please reply asap
I have not heard back from anyone since purchase. It appears this plugin and project has been abandoned. I’m applying for a refund
Hi mate, We replied your ticket.
Good day.
Can the ScrollMagic Horizontal scroll be used as a section on a page or does it have to be full page?
Thanks.
Hi mate, Yes of course
Hi there I am not upgrade my plugin
Plz check ticket https://wpe.ticksy.com/ticket/3056246We replied
Dear People
Is it possible to do something similar with You plugin – same this: https://packwire.com/ – the 4 boxes scrolling to horizontal…
Regards,
Simon
Hi,
Yes, It is. You can create that with ScrollMagic
Best regards.
Two days has been gone but I didn’t got my issue’s solution, I already submit a ticket. What happen there?
We replied your ticket, please check!
Just downloaded the plugin files. The example-data folder is missing. The two xml files All-Scene-Example.xml and All-Demo-Example.xml could not be found. Found this video online https://www.youtube.com/watch?v=wGsjGsq3U58 that explains how to import these files after plugin installation. But disappointed that these two files were not present when the plugin was downloaded from envato. Also the advanced demo files and the youtube videos are missing. We use wpbakery on our sites. In case these are not available, the plugin is of no use for us, and we would want a refund.
Created a ticket as well. Ticket ID: 3032527
Hopefully, this is not another scam where the developer commits something and then ends up giving something else after the payment has been done.
Hi, as a kind request, can someone please reply to the ticket? Need the sample data and the videos please.
Hi DN, can you please revert in the ticket?
Hi DN, can you please revert in the ticket?
Purchased Scrolly aswell. However, received an old version 2.2.6. The about link asks for the license key, which when added, sends over an email. The email says version 2.2.8. But the file in the email is actually 2.2.7.
On Scrolly, the pizza scenes and all are there, but the scrollmagic scenes like Fade In Left, Brezier, etc are not present. Have paid for both the plugins but still looking for the sample data for scrollmagic.
Very close to loosing the project for which we’d purchased these plugins.
We understand that the author is busy with other priorities and does not have time to support this plugin. That’s ok. We’re stuck with a lost client and two plugins that do not work as expected (ScrollMagic and Scrolly). Have requested for a refund.
