2135 comments found.
Who else is having problems with the combo product feature. steps to the bug: Create a combo product -> Sell the product in POS -> go to reports on the sidebar and click on product report -> search the combo product or navigate to the table where you can locate it
update software. How can I do this process? I didn’t understand the Documentation. Please help me to do this. Thanks make video live server
We can update your code. Please contact through support.
Hello, I was using the SalePro App in live host. Now I want to update the software. How can I do this process? I didn’t understand the Documentation. Please help me to do this. Thanks
your support has expired, renew your support and for further support contact us at- https://lion-coders.com/support
Please help me to do this step. If I import a product using .csv file, only 29 products added in the product list. How to fix this. I’ll extend the support period within a days. Please reply on this issue.
contact through support
However, I have set up the software and I noticed I cannot modify the payment method via admin settings.
We only want to use Card Payment with Paystack, Cheque, and Bank Deposit
How do we disable other payments and make them hidden or remove on the POS interface, and also integrate Paystack Payment by Card.
Please contact via support at – https://lion-coders.com/support
I have left a ticket since yesterday, Ticket No. #2, no response yet please. Thank You.
Pre-sales question: I searched in comments regarding ZATCA e-invoicing, so I saw you reply that you answer this question before, can you show that answer?
Hi, it can be done, but it is a paid customization. please contact through support for quotation
I sent
Hope you will add option for wholesale soon for now don’t have much to go for customization. Thank you
You choose the previous date during creating a sale.
If I skip like 2 or 3 update. Can I still update the application or I have to follow update by update to be able to update it
If you follow the documentation you can update salepro to the latest one. If you can not then we can do this for you and it will cost USD 15.
Haha, what is the use of the support. Then if support expire then one have to pay more than $100. I only asked a question.
Hi, please read envato support policy first. it doesn’t include installation/update service. Moreover, we asked to follow documentation where we have described the update process in detail with screenshots. If you still can’t do it yourself you can pay $15 and we would do it for you. I believe that’s quite reasonable
Hi, Is it possible to print directly on POS printer without showing preview
No.
i see clear due under customer list, assuming i clear customer due mistakenly how do i reverse it? or how do i see the list of payments i used to clear customer debt?
please waiting for reply
Clearing due is not a straight forward process. You have to follow some steps. So, you should not mistakenly clear debt. And from the customer report you can see the payments.
I bought this code and installed on my local server…. I cannot add product, I also check your online demo, product is not submitting
Host it to the server and send us cPanel access. If you want to sit us with our developer then every live session will cost USD 50.
I think there is a bug in the sales return module. Logically if someone makes a sales return, the system is supposed to subtract the product cost from the revenue and then subtract the profits of a product price from the profits. To my suprise is that the system subtracts product price from from the profits also for which I have not gotten understanding
You are not editing a sale. Rather you are creating a sale return. So why will the grand total of the original sale be changed? And we are considering the sale return during the profit calculation. Here revenue = sold amount – returned amount. So this is not a bug at all.
Please can you add wholesale price option
You can set a percentage basis discount for a specific customer group. For example, you want to give a 20% discount on all products for wholesale. So create a customer group name Wholesale and put the percentage value -20. If you want to put a manual wholesale price for products then it will be a custom job. In that case let us know which price the system will pick for a specific customer. Wholesale price or retail price? How will the system decide?
Hi, I am interested to purchase your software but this will support ZATCA e-invoicing, this is very necessary in Saudi Arabia, QR Code on every invoice. You can go through this link ( https://sandbox.zatca.gov.sa/?) Check this link once we read it should appear like this ( https://ibb.co/hcVkLYJ)
We already replied to your message.
purchased and installed succesfully but under sales module “sales list ” run into this blocker “DataTables warning: table id=sale-table – Ajax error. For more information about this error, please see http://datatables.net/tn/7"
discovered you had to set a biller or else you run into this problem But it would be better if you put like a check to pop up a message for whats wrong
What type of problem? Biller is like a manager who is responsible for the sale. You better read the documentation thoroughly.
Send your cPanel access.
I think it’s a bug in return module , if client has due 1000$ , if we create a return for this client with 50$ , the client due must be decreased to 950¢ logically .
what is mean by payment received number in profit lose report
Hi, you have purchased the item and as such you should contact through support.
Hello team. I want to buy this code but I want to know that. I don’t have any coding knowledge can I install it myself?
it comes with documentation and video tutorial for installation process. You can watch it online- https://www.youtube.com/watch?v=Fvi09MgBxUU
Can you add rack no, in the product list/ product report and POS screen? This is a very important and basic needs for any business to find the products
Please elaborate your requirements.
Hi, may i know the logic for dashboard Profit is deducting the product cost? im not sure why the profit is not updating even though my product cost is inserted.
Replied through the support email. And always contact through support.
Product is not avaialable in the selected warehouse. error while adding product to pos products table but products have available in warehouse and have stock quantity.
Pres sales questions : 1. is it possible to disable some modules from the menu like purchase and purchase return. 2. is it possible to add expenses on the dashboard or replace purchase with expenses on the dashboard.
Without purchase stock will not be created. So how can you use an inventory management system without purchase?
i am using it for services i do not have stock
In that case, possible.
