120 comments found.
Hello, I want to know if there is a way use the 3d elements inside a carrousel? I want to have maybe 4 product that can be controlled like the demos but also move between them from left to right. Thank you.
Salut Maxim.
I am sorry but it is not possible.
Take care. Tibi – FWD.
Is it possible to use instead of images a .mp4 file?
I am sorry it is not possible.
Take care. Tibi – FWD.
Seems as if they no longer reply to customer support emails. It’s a good plugin but I need a little help and it’s been over a week since I emailed and I’ve heard nothing back. Shame.
I apologize I am unable to offer support, I am extremely sick since last year after COVID…
There is a video tutorial in the documention.
Take care. Tibi – FWD.
If you’re unable to support the product you’re SELLING, perhaps you shouldn’t be selling it? Or perhaps a bit of a warning to potential customers that you won’t be able to offer them support? I’ve watched the video. My issue has nothing to do with the video and now I get to tell my client they wasted their money buying a plugin that has no support (even though it’s marketing material is covered with promises of support). Wonderful.
The producr works fine, there is nothing wrong with it and you did not payed for support.
I will get back on this asap.
Take care. Tibi – FWD.
You sure seem to have enough energy to come on here and defend your poor decisions in life…
I just want to ask if, is it possible to get a refund if I purchased your product? I’m referring to Easy 360 Product Viewer.
Hi.
What is the reasom for it?
Take care. Tibi – FWD.
We’re planning to buy this plugin. I just want to know if we can get a refund if ever.
Ah, ues if it does not work for your project sure.
Tske care. Tibi – FWD
Hi! I’m going to buy your plugin but I have some questions: is it compatible with Gutenberg? Is it working with the latest WP version? Can I see the demo how to use it in WP? Thanks!
Yes.
Take care. Tibi – FWD.
Need support for this item but not getting a response from emails, Please assist
Yes it is possible.
Take care. Tibi – FWD.
Hi I don’t know why we should assign a task (add information) for tooltip in markers page? If we have 10000 products, then we have to create 10000 tooltips? While if we assign a task for a tooltip in product manager, it would be enough with 4 or 5 tooltips. Why you put it that way? Tooltips should be like template, and We should add information for images with one tooltip and use as many different texts and images as we want for one or two tooltips.
still waiting for your answer!
I apologize I am extremely sick after COVID complications, my brain si shutting down and I can’t work anymore. I hope one day I will be better…
Thank you for understanding. Tibi – FWD.
Hi That is ok, I found another solution for it. I hope you become alright soon.
When using ultiple shortcodes in Elementor tabs only first one initalizes. Other are blank. What should we use?
Tried simulating DOMContentLoaded which created duplicate instances. Simulating windows resize which worked only 2 time then rest of the tabs are still blank.
setupFWDViewerX(); did the job.
Nice.
Take care. Tibi – FWD.
Still have issue with getting duplicates below ones initialized with setupFWDViewerX. Using tabs to swich between them.
Is there ability to change playlist items over Javascript?
I am sorry this is not possible witout code modifications, currently I am very very sick after I had COVID twice it literally destroyed my entire body, I am survivin at this point.
Thank you for understanding. Tibi – FWD.
Hello there, kindly give me the free version to inspect the plugin before purchase. How can I download a free version. I want to purchase this but first I want to check with every 3D model option available. kindly guide
Hi.
I am sorry I don’t have a free version.
Take care. Tibi – FWD.
After integrating the plugin on the site, the image loads up to 96% and stops. Nothing happens after that and it just shows one static image.
Hi.
Please make sure that the images paths are correct and they are not broken in any way.
Take care. Tibi – FWD.
Hi. I have a question. I want to reduce the button size on mobile. Other devices are fine. I want to edit it on only mobile. How can I edit it?
I apologi!ze, I am very sick after COVID, I am unable to work.
Take care. Tibi – FWD.
Explain why you have two identical plugins? What are their differences, except that this one has not been updated for a long time. https://codecanyon.net/item/easy-360-product-viewer/19294733
Although both of them have not been updated for a long time))
Hi.
One is the Javascript version, the other one is the Wordpress version.
Best regards. Tibi – FWD.
Hi there,
I’ve a pre-purchase question:
Is there a way to change the skin (textures) or color of the showed product?
Best regard 
Hi.
Yes oy os possible.
Take care. Tibi – FWD.
Hi FWD,
I’ve another question: is there a way to use your plugin with woocommerce and show the 360 3D in the single product page instead the pruduct image?
https://snipboard.io/2aqWR4.jpgHave a nice day!
It is possible to use it in woocommerce but only in the descirption section.
Take care. Tibi – FWD.
Hi,
I have 3 questions.
1-) Will you update the plugin. It is no updated for almost a year?
2-) Do you have the plan to create woocommerce specific plugin like this one or extent the functionality of his plugin?
3-) Do we have the option to use this plugin as a shortcode like in product tabs for instance.
Thanks
I am sorry I can’t offer support, I am very sick with COVID.
Thank you for understanding. Tibi – FWD.
I hope you get better soon.
Hi, I cannot install in WP5.8, I get this
Unpacking the package…
Installing the plugin…
The package could not be installed. No valid plugins were found.
Plugin installation failed.
Can you help?
You can delete this comment, all good for now
I am sorry, very bad… COVID.
Take care. Tibi – FWD.
is it possible to navigate to different products within same window?
Hello! Does this plugin run without a pagebuilder in WooCommerce? If this isn’t the case, is there another plugin on offer that could do this?
This is a pre-sales question.
We plan to use JetEngine to develop a dynamic website. So in our elementor post template, with an elementor widget, will it be possible to use data from a custom field for the JPEG file names or a folder path. Since we have a lot of data, we would like to automate it.
thank in advance. KK
Hi! Can I change the white background from the viewer for a customizable one? Thanks!
Hi.
Yes of course, the entire color theme can be modified as you want
Best regards.Tibi – FWD.
But can I add an image for background? Not just to change the colour, but also to add a custom background image. Thanks.
Yes you can.
Best regards.Tibi – FWD.
Thanks. What formats does the plug-in support? I use Inventor Autodesk (.STL) and Blender (.obj) for 3D modeling.
It is using images (.jpg, .jpeg, .png).
Best regards.Tibi – FWD.