120 comments found.
Hello, is this product can be used without the woocommerce?
Hi.
Yes.
Best regards.Tibi – FWD.
Hi there! I’m wondering which file format is needed/supported? Do .obj files work? Thank you
Hi.
The viewer is using images (.jpg, .jpeg or .png.
Best regards. Tibi – FWD.
Hi,
Is it possible to use the plugin with php functions in templates?
Thanks
Hi.
I don’t understand your question.
Best regards. Tibi – FWD.
Hi! Can this 360 item be placed in a Slider Revolution?
Hi.
I am not sure and to be honest I have no idea how Slider Revolution woorks.
Please write to me at tibi_diablo@yahoo.com.
Cheers. Tibi – fWD.
Hi, I am trying to update this plugin over Envato Market Plugin, but it is not seen on my purchased plugins list and even when I try to add by using “Single Item Tokens (Advanced)”, Envato Market plugin shows me an error like “The Token or Item ID is incorrect.” while The Token and Item ID is correct. On envato forum, there are some same issues for other items and moderators says “contact with item author ”. Please can you help about this issue? Thanks.
Hi.
I am sorry but this is something that you need to figure out with the Envato team, I have no controll over this stuff.
You can also install the latest version by downloading it from your Downloads tab in your account and install it again, either way pelase clear your browser cache after you install the update.
Best regards. Tibi – FWD.
Thanks for your interest. On the plugin’s Help section it is written that “If you can’t see your items – check with the item author to confirm the Theme or Plugin is compatible with the Envato Market plugin.” on Troubleshooting tab and “If you’re having trouble with a specific item from ThemeForest or CodeCanyon, it’s best you browse to the Theme or Plugin item page, visit the ‘support’ tab and follow the next steps. ” on support section. So probably this issue is about your Plugin is not compatible with the Envato Market plugin.
From what I know all plugins are compatible with the Envato Market plugin… I don’t really know much about this…
Just download the plugin and install it the traditional way… it will work good.
Best regards. Tibi – FWD,
Probably, I must use download and upload in manual in this case. Thanks..
Hello,
unfortunately I haven’t received any answer to my email:
For GDPR reasons we are not allowed to use Google fonts in Europe, we need to host them locally.
How can we archive this with your plugin?
Hi.
You can use any fonts that you want, just add them via CSS in the CSS editor tab or via WordPress and than use them as you want, I never used local fonts so this is a bit over my skills but I will do my best to help you.
Best regards. Tibi – FWD.
Hi
Before buying this plugin…
I’m interested if plugin works with Woocommerce, I’m developing multivendor website with WCFM Marketplace plugin, and is it compatible with these plugins where the vendor must have ability to add 360 view product?
Best Regards
Hi.
Currently in WooCommerce it only works via shortcode in the product description.
Best regards.Tibi – FWD.
is there a plain js / non-wordpress vesion?
is that a yes or no?
Hi, is possible import .skp files
Hi.
I am sorry this is not possible, it only support images (.jpg,.jpeg, .png).
Best regards. Tibi - FWD.
hi, i bought the plugin but there is a problem. I have already created several products, but when I add a new product manager and click on “Update main products” all the product managers disappear! I had to restore the website but this is a serious problem. There is a solution? it has happened to me twice already.
Thank tou.
I see.
Ok, please write to me at tibi_diablo@yahoo.com, I will look into this.
Best regards. Tibi – FWD.
Not sure if you wrote to me but I will check the plugin sanitization to make sure everything is fine. Please email me so that I can send you the updated version after I finish.
Best regards. Tibi – FWD.
hi, i bought the plugin but there is a problem. I have already created several products, but when I add a new product manager and click on “Update main products” all the product managers disappear! I had to restore the website but this is a serious problem. There is a solution? it has happened to me twice already.
Thank tou.
Hi.
I am sorry but you don’t appear as a buyer of this plugin!
Best regards. Tibi – FWD.
sorry, i used another account…
hi, i would like to use this plugin in a Wordpress site. The site is gonna be in 4 languages. Will I be able to translate the content in the Plugin? Thanks in advance!
Anniek
Hi Anniek.
Currently translation is not included but I will add it this year asap, either way is very easy to use.
Best regards. Tibi – FWD.
Hello, presale question here, is it possible to launch the viewer when a visitor clicks on a button? (e.g. a button in a blurb that says “View 360” or something like that?). Thanks
Hi
A pre purchase question.
I want to add 360 vehicle models to my website. Can I add interior 360 photographs taken through a 360 camera to my 360 car model? And can I also add 2 different perspectives such as doors open and doors closed 360 models to the same model and toggle between them using a button?
Regards
Hi.
Aout the models yes it will work, this is what it was made for.
About perspectives you can add as may instance as you want in yoru page and each one can have a different set of images but it will not work with a toggle button, currently this feature is not supported.
Best regards. Tibi – FWD.
Hi, can the 360 viewer be added on the product page on the images?
Hi.
I am sorry but I don’t understand the question, please be more specific.
Best regards. Tibi – FWD.
I would like to buy the plugin but i need the 360 viewer on the product page so the costumers can see the product
You mean in the WooCommerce product page? If that is the case the plugin can be added via shortcode but only in the product description.
Best regards. Tibi – FWD.
Hi there, I am just thinking to purchase the plugin – but I am not sure if you have what I need. I would like to automated animate the 3D product when I scroll down the page, like an infinity effect. One of your competitors got this feature in the plugin – the feature is called Spin/Animate on Page Scroll. Do you have this also?
Best, J.
Hello FWDesign,
I just bought your plugin but I’m unable to change to colors scheme :
Here you can see the color palet I want to use IMG—> https://zupimages.net/up/21/06/2e5y.png
Here’s the shortcode I used in the product’s page, can see it’s matching with color editor preset IMG—> https://zupimages.net/up/21/06/ji39.png
But at the end nothing works, how come ? How do I fix this ? IMG—> https://zupimages.net/up/21/06/xmij.png
Best regards – Logan
Hi Logan.
You do not appear as a buyer of this plugin!
Best regards. Tibi – FWD.
is the plugin compatible with Avada Theme?
Hi.
Yes it is compatible with Avada and all other themes.
Best regards. Tibi – FWD.
Hey there, I love your plugin, it has many awesome features I love to implement i my project.
However I find it really difficult to fine-tune customizations on details like in example the colour, size and position of the close button in the lightbox version of it when it pops up, there’s no ID nor CLASS I can work with, therefore I can’t really do anything with those tiny details to change its appearance. Is it possible to include them on a future release please? It would be super helpful! 
Kind regards.
Hi.
I will try to improve this, in the meain time here is a video tutorial about how to work with the skin and color theme.
Best regards. Tibi – FWD.