112 comments found.
Hello! sir
This plugin is available for Bangladesh phone number???
ex: +880 bangladesh country code
Please let me know as possible.
Regards!
Hello there! Yes, RingCaptcha supports all countries including Bangladesh. Please let us know if you have any questions.
Hello! sir, thank you fro your kind information! but please let us know how to use bangladeshi otp messages operator through your plugin? please let us know kindly sir!
Unable to register account on ringcaptcha, as there’s no field for Bangladesh phone numebr
I just purchased the plugin. A huge RingCaptcha logo appeared on the Woocommerce page. How can I remove this?
Hello there,
Thanks for choosing our plugin. The logo can be removed for accounts on paid plans. Please contact support@ringcaptcha.com with your email associated with the account at RingCaptcha.
Hello,
I want to purchase your plugins but i have one question… If i don’t make monthly payment of $49 then will the customer get the Phone verification code or not?
Hi there,
You will get up to 50 free SMS for verification during the trial period. Post that, you need to make a monthly payment of $49 to use the service. The $49 goes to your balance. You can email any additional questions you have to support@ringcaptcha.com.
Is it compulsory to recharge $49 per month? If we have balance, is it still necessary to recharge every month?
Hi,
Yes, you need to recharge $49 every month to use our service. The unused balanced gets carried over to the next month.
Hello,
Is your plugin still active, maintained and compatible with WordPress 6.0?
Thanks in Advance,
— GM
Hi there,
Thank you for reaching out. Yes, our plugin is active, maintained, and compatible with WordPress 6.0. Feel free to email us at support@ringcaptcha.com if you have any additional questions or require help in the integration.
Hi is it possible to enable only phone an name fields. I want user to register only with phone number and their name Thank you
Hello! Our plugin verifies phone numbers only during the checkout process. We provide another option for creating a signup form with custom fields including names. Please email us at support@ringcaptcha.com for details and integration guidance.
I have a pre sale question, Can i add notify.lk sms gateway to this plugin?
Can you please email support@ringcaptcha.com your question? Thanks.
We have thousands of customers using our sms gateway, I tried to contact you and I did not find an email to contact your developer or technical support, please add our sms gateway www.gateway.sa, if you need help talk to our technical support: support@gateway.sa
thank you
I followed up via email (support@ringcaptcha.com).
Stopped updating because?
Hello there! The plugin was updated about a year ago here. We currently working on a new release which will be published by the end of the month.
how much is the cost of sms ?
Hi Ken21, The cost of SMS varies by country. If you would like pricing for specific countries please email us at sales@ringcaptcha.com. We’d be happy to explore our service options with you.
Hi, Is this plugin work with Chauffeur Booking System for WordPress?
Hello, The plugin should work with Woocommerce on Wordpress. We have had success with booking systems in the past. If you have a technical question regarding specific systems please email support@ringcaptcha.com.
Hi. Is it possible to change the UX? Because currently your Implementation is making the customer confuse.
1. Ringcapthcha should open only after all field inputted. All other element should be grayed out and auto focus to ringcaptcha field.
2.if phone already inputted.in the field Do not ask again.
3. If Ringcapthcha already solved, auto submit the form. Do not make the user do unnesesary job.
4. If user has been solved in the last x hours. We don’t need to show ringcapthcha again and again(this should be configurable in the setting)
Hello Erik, Apologies for the late response. For answers to these questions please email support@ringcaptcha.com.
Hola, ¿esta funcionando este complemento?
Hello! Yes, the plugin works as expected. Please let us know if you have any issues.
Hello Author, I have configured your plugin per the documentation but, whenever I activate your plugin it hides the phone input field…I’ve disable any other plugins I’ve used and even revert to the default WordPress themes but, the issue still persists.
Hello! Sorry for the inconvenience. Enabling the plugin requires the following: 1. creating an account at my.ringcaptcha.com, 2. creating an app there, 3. enabling (checkbox) the service on the plugin’s page and adding app and secret keys there. Have you done these steps? Please also check if there any error on the browser’s console and let us which one.
Hi, I have setup everything per your video instruction so: 1. Yes, I’ve created an account at my.ringcaptcha.com 2. Yes, I’ve created an account there 3. Yes, I’ve enabled the checkbox Here is a screenshot: https://prnt.sc/vv35qo If you send me your support link I will send you the credential to my site so you can take a look at it Best regards, Michael
Hello! Could you please email us to support@ringcaptcha.com?
Good afternoon. Can you tell me if you still support this plugin? Is it compatible with the latest version of wordpress and woocommerce?
Hello Vladimir! We tested internally with WordPress 5.6 version and the latest WooCommerce version and the plugin works as expected. We’ll officially update this information on the plugin within 2 weeks. Let us know if you have any questions.
Hello, pre-sale question. This plugin will also add SMS verification to WooCommerce Signup form?
Hello! Thank you for your question. The plugin works only on WooCommerce checkout page. You can integrate our widget on your sign up page separately. Please check our documentation here https://my.ringcaptcha.com/docs/web and let us know if you have any questions.
Hi i am wondering,could we just verify once when new customer.If that is return customer phone verify is no need?
Zhuque, That is a good question. I’ve reached out to our development team and unfortunately at this time we do not support that feature. Do you have any other questions about our product?
Hi! I want OTP feature only for COD Payment option in woocommerce. Is it possible.?
Hello, With this plugin am im able to validate after orders has been made? As for now im using fraudlabs pro thats holds the order and then sends an sms. Can i use this plugin for same thing ?
Thanks
Hi, is this still compatible with WP5.3.2 WC4.0?