164 comments found.
we have added the custom order status but where do we setup the email notification that we want to send to the client when that status is activated?
Hi,
Thanks for reaching out to us,
Right now, we are not sending any email for the custom order status, but if you want then we can check the possibility, so we request you to please connect us support@wpswings.com
Regards, WP Swings
But your product descriptions says “Order Email Notifications”. You mean we have to pay something extra? we would like a refund if email notifications are not possible
Customer will get the email notification of the defined order status but for the custom order status we didn’t have the email functionality in the plugin.
Regards, WP Swings
It says “It offers an option to send email notifications to the customer on changing order status.” that what you wrote
We suggest you to please connect with us over support our team will help you in all possible ways.
Regards,
please refund me, no time to contact support if you dont offer this then refund us, nothing more to discuss about
Hi,
As we got to know that you have requested the refund over codecanyon, our team will look into this and get back to you.
Regards, WP Swings
Can the seller add the tracking number in the automated email notification that is sent per order manually?
Hi,
Thanks for writing to us,
Presently, we didn’t have this feature but we suggest you to please connect us over support@wpswings.com our team will help you in this.
Regards, WP Swings
Hello, thank for your plugin , i just need to know how to hide the 17TRACKING column on order page for user?
Hello,
Thanks for using our plugin,
You can disable the 17 tracking setting from the plugin setting once you disable the setting 17 tracking will not show on the order page.
Regards WP Swings,
i did that, but it’s still appear !
seems it’s related to the order. fixed thank
You’re welcom,
If you need any further help feel free to connect with us.
Best Regards,
Hello, I can use this plugin without integration with ups, fedex, dhl , etc.? I delivery by myself , can work or add the status on product page to manual status change? thank you
Hello
Thanks for showing the interest in our plugin.
As per your mentioned query, yes, you can use the plugin without integrating with any Shipping carrier available.
You can easily work with manual status change.
We suggest you please refer the demo once https://demo.wpswings.com/userenv/demowps_QXKxNqAXEsrj/wp-admin so that you can check by running the test.
If any queries, contact us at support@wpswings.com
We are here to help.
Regards WP Swings
Presale question. Does this plugin support multivendor plugin like dokan?
Hello
Thanks for showing interest in our plugin.
As of now, our plugin doesn’t support Dokan or any other Multivendor plugin.
For further assistance, please send the mail at support@wpswings.com so that we can provide you with the solution.
We are here to help.
Regards WP Swings
Sorry, but is this extension only for one site?
Hi,
Thanks for showing an interest in our plugin,
Yeah, one license can be used in one domain, if still, you have any question then let us know over support@wpswings.com
Regards, WP Swings
your demo not working. Please share the demo version to check before purchasing
Hello
Thanks for showing the interest in our plugin.
Please use this link once in order check the demo of backend and front end https://demo.wpswings.com/userenv/demowps_pqNaRPuj8zP8/wp-admin
If you need any help, please contact us at support@wpswings.com
Regards WP Swings
Different templates for your order tracking not work
Hi @tardego,
Thanks for using our plugin,
We request you to please connect us over ticket@makewebbetter.com, our team will check and provide you the solution.
Regards, MakeWebBetter
Hey guys. We are noticing these errors when activating the logs.
Notice: Trying to access array offset on value of type bool in /wp-content/plugins/woocommerce-order-tracker/includes/woocommerce-tyo-class.php on line 88
Warning: session_start(): Cannot start session when headers already sent in /wp-content/plugins/woocommerce-order-tracker/woocommerce-order-tracker.php on line 189
Warning: Cannot modify header information – headers already sent by (output started at /wp-content/plugins/woocommerce-order-tracker/includes/woocommerce-tyo-class.php:88) in /wp-includes/functions.php on line 6712
Warning: Cannot modify header information – headers already sent by (output started at /wp-content/plugins/woocommerce-order-tracker/includes/woocommerce-tyo-class.php:88) in /wp-admin/includes/misc.php on line 1310
Warning: Cannot modify header information – headers already sent by (output started at /wp-content/plugins/woocommerce-order-tracker/includes/woocommerce-tyo-class.php:88) in /wp-admin/admin-header.php on line 9
could they fix?
We already have the latest version of the plugin
Hello,
Thanks for writing to us,
We request you to please connect us over ticket@makewebbetter.com our team will check and provide you the solution.
Regards, MakeWebBetter
Hello, do you have integration with ”Correios” from Brazil to delivery tracking?
Hello
Thanks for showing the interest in our plugin.
As per your mentioned query, we don’t have integration with the specified payment gateway ”Correios” as of now with our plugin, but we can customize this feature for you.
So please contact us at ticket@makewebbetter.com so that we can proceed further.
Regards MakeWebBetter
Hi,
Our team is reviewing your issues, soon they’ll check and update you on your email.
Regards, MakeWebBetter
I have reported this plugin makes Critical Issues in Wordpress site health, but no progress from the author. I bought this plugin but not using it. What a pity.
Hi,
Thanks for writing to us,
As we’d checked earlier and updated you, now, our team is again reviewing your issues on site, as get the updates, we’ll get back to you on your email.
Regards, MakeWebBetter
Any discount sir for Halloween
Hello
Discounts are controlled by Envato over CodeCanyon.
You can go ahead and purchase the plugin. You will not be disappointed at all and our support is one of the best out there
For further queries, you can simply contact us at ticket@makewebbetter.com
Regards MakeWebBetter
hello, through your plugin we can create no. of custom order status and for each newly created status their is an automated mail is sent to the customer with every change in order status, along this functionality i have 2 question - 1) can i set multiple email id along with customer email for the automated emails which are sending to every change in order status 2) can i customise the email for the order status which i created through your plugin
Hi,
Thanks for writing to us,
Presently, we didn’t have this feature in our plugin, but if you want then we can check the possibility and request you to please connect us over ticket@makewebbetter.com so that we can help you in better way.
Regards, MakeWebBetter
Please, don’t buy this plugin. This plugin is totally worthless, It does not work on many themes & There’s any proper tech support. I just wasted my money and time.
Hi,
We’re sincerely apologised for the inconveniences you faced, we request you to please connect us over the skype: makewebbetter we’ll directly connect with you and provide you the solution.
Regards MakeWebBetter
I don’t have any skype account. Any alternative option?
You can connect with me over ticket@makewebbetter.com our team will help you in better way.
How can we customize the tracking pages? Is there a shortcode that can be placed on a page?
Hi vytocor,
Thanks for using the plugin,
Presently, we didn’t have this feature in our plugin, if still, you have any question then let us know over ticket@makewebbetter.com so that we can help you in better way.
Regards, MakeWebBetter
Hello, I have bought your plugin, but I notice there aer an issue like conflict with WCFM Multivendor. Because the chat now btn for WCFM didn’t work when your plugin is activated, but when it’s desactivated the chat now btn will work.
This is WCFM Support notice=>
« Regarding chat button,it seems like this is happening due to some plugin conflict. Kindly disable all other plugins except WooCommerce and WCFM plugins.and use default wordpress theme, then check again it is working or not.After that you can enable rest of the plugins one by one to find out the cause. Let us know how it goes. »
After do that , I noticed the issue come from your plugin => WooCommerce Order Tracker.
Hi,
Thanks for using our plugin,
As we have checked you’ve contacted our support team, not to worry, our team will check and update you soon.
Regards, MakeWebBetter
Can create order tracking page ?
Hi dudumagic,
Thanks for showing an interest in our plugin,
Yes, the order tracking page will create automatically for the logged-in user in their my account page and for guest users.
If still, you have any questions then mail us at ticket@makewebbetter.com our team will help you in a better way.
Regards, MakeWebBetter
Tracking Request can’t be send. Please choose an Order.Click Here getting this error
Hello
Thanks for purchasing our plugin.
As per your mentioned issue, we request you to please contact us at ticket@makewebbetter.com so that our team can assist you and resolve this for quickly.
We are here to help.
Regards, MakeWebBetter
already shared
Thanks, not to worry, our team will check your issue and get back to you.
Regards, MakeWebBetter
Sir i want to ask you some query, is it compatible with woodmart theme and elementor plugin? please as soon possible reply me then i will buy it from you. and is there are option available that courier company provides me a tracking no for shipment and i can paste the tracking number to my order section in Woocommerce order setting. is it possible?
And sir i want to popular courier company option in this plugin, example, fedex, ecomexpress, bluedart, delhivery, xpressbees, Shiprocket. etc/ plz reply as you soon.
Thanks for showing your interest in our plugin,
Our plugin is compatible with most of the standard themes also with elementor but still we suggest you please connect with us over support : ticket@makewebbetter.com So that we can provide you a personalize demo so that you can test it from your end with the theme and elementor.
Regards MakeWebBetter
