6821 comments found.
Hi, do you plan on integrating other payment gateways like PayStack anytime soon?
Hi,
We’ve no plans for it currently.
hi in version music steaming site, can’t play music when i lock my phone, but in the version music sharing site music keep play, despite i lock my screen phone, in the essetiel i check this two version and i like, version bmusic, streaming site, but i don’t like when music stop, when i lock my screen !!!! - i want to buy, but this probleme stop me, in the main thing, do you have solution for this probleme ? if you have solution, i will buy directly, thank you bro, im waiting your answer
Hi,
This is most likely due to youtube restrictions. Does it continue playing if you click “play” button on the lock screen player widget?
I want to improve my SEO but I can’t find the Tags to use in the documentation like {{channel.config.seoDescription}} {{playlist.name}} ... where to find that? Seo not working for my site
Hi,
Please create a ticket regarding this on our support site and include your site url: https://support.vebto.com.
Thanks!
there is a serious bug, when I add the google analytics V4 script in the Custom code, the youtube videos don’t work (I masked my tag in the script by xxxx)
Code:
<!- Global site tag (gtag.js) – Google Analytics ->
<script async src=”https://www.googletagmanager.com/gtag/js?id=G-xxxx”></script>
<script>
window.dataLayer = window.dataLayer || [];
function gtag(){dataLayer.push(arguments);}
gtag(‘js’, new Date());
</script>
gtag('config', 'G-xxxx');
Hi,
Please create a ticket regarding this on our support site and include your site url: https://support.vebto.com.
Thanks!
For several months since I wrote to you I have not heard from you and since I bought your application I have never seen the work of your support, especially since I have explained to you the problems I have been encountering since my application purchase, an example like this: SQLSTATE[42S22]: Column not found: 1054 Unknown column ‘release_date’ in ‘order clause’ (SQL: select `tracks`., (select count() from ` track_plays` where `tracks`.`id` = `track_plays`.`track_id`) as I have this type of problem from the beginning, it is difficult to organize the work but you do not act
My requests Search requests…
All Requests Subject ID Created Last Updated Status Bemusic #17588 2021-10-31 5 months ago Locked
My requests Search requests…
All Requests Subject ID Created Last Updated Status Bemusic #17588 2021-10-31 5 months ago Locked
Hi,
The last support request from this account I can see was around 5 months ago and it does not seem to be related.
If you have any issue with BeMusic, please create a new ticket regarding it on our support site and include your site url: https://support.vebto.com.
Thanks!
HI I wait this since 2 weeks i send you by mail and explain the problem on your support but i wait all the time it’s like this since i have buying bthe Bemusic
Please create a ticket on our support site, we don’t provide support via email currently.
Sir, I have already explained to you and sent in the email that it is impossible for me to make a ticket for Bremusic because it does not work I gave you a screenshot in the email. It does not work because of the delays but since the purchase of Bemusic I had already written to you
You need active support on codecanyon, you will not be able to create support tickets otherwise.
Sir, that’s what I’ve been telling you for a while. You do not read your messages or attachments because “since the purchase of bemusic, support has never responded” yes when it was valid you have never responded. Today it allows you to charge that’s why you answer. I have a copy of all my requests since the purchase if you wish to read them.
I have many mail ans explain all problème you never responded since i buy bemusic
Hi please when I send reset password, the email don’t deliver to my mail boxes. Please what could be the problem?
Hi,
Did you configure mail provider from “admin > settings > mail” page?
No. And I can’t login to my admin account again
Please create a ticket regarding this on our support site and include your site url: https://support.vebto.com.
Thanks!
Hi, When playing music on a mobile device, the video of the song plays automatically. How to hide the automatic display of that video every time I listen to a new song on my mobile?
Hi,
You can disable it from “admin > settings > player” page.
I enabled the hide video button there, but that’s on the desktop. How do I hide videos on phone?
Did you disable “Automatically Open Overlay on Mobile” option in player settings page?
Turned off, and if I press the button up, the video still shows up. Is there a way to hide it completely?
Also, why doesn’t the interface of my website automatically update new songs? Is there any special setting required?
Can you create a ticket regarding this on our support site and include your site url: https://support.vebto.com.
Thanks!
Hi, I updated the purchase code on the support page but it didn’t work.
Can you try logging out and using “login with envato” button?
Hi Vebto, it would be nice to be able to identify an artist in a playlist, for playlists that include the best titles of an artist for example. also add a play counter for playlists like albums and titles
When is the next update? I’m also experiencing the same issue with having to double click play button. The YouTube video doesn’t get triggered when you click play once.
All the settings are the same as your demo.
Hi,
Please create a ticket regarding this on our support site and include your site url: https://support.vebto.com.
Thanks!
Hi , when i upload tracks, it gets uploaded twice. it was ok before.. how can this be fixed
Hi,
Please create a ticket regarding this on our support site and include your site url: https://support.vebto.com.
Thanks!
Ho Vebto,
on a playlist or album, I noticed that when you start reading the 5th title for example, the previous titles are not loaded on the player, it would be nice to have all the titles on the player because if the reading en boule is activated it will always start from the selected title and not from the beginning of the album or the paylist
Hi,
I’ll see if we can improve this with a future update.
Do you have plans to launch an Alexa Skill with Bemusic. It would be a must have.
Hi,
We’ve no plans for this at the moment.
Hi,
If you have originally registered on the support site some time ago, you might need to log out and use “login with envato” button instead.
Object Storage: S3-Compatible. S3-Compatible API
Hi,
If cloud storage provider is compatible with s3 API, then it can be used in BeMusic.
How can we get a mobile app for this?
Hi,
BeMusic does not have a mobile app yet unfortunately.
Hello, I’ve submitted tickets in the past and was always followed up with the we will add to future updates. It’s been almost 5 months since your last updates and we have yet to see any updates added to this script. I can’t show ads on my site still so it’s not monetizing in the way I had initially anticipated nor as it is being described in the context of purchasing this.
I also added that javascript is not being supported by laravel and was told that this script was being rewritten in native react js, yet I read the comments here and you keep telling people about future updates to this. I’m losing more money than making due to this script non functionality.
Hi,
The rewrite is taking longer than a usual update, no ETA for it yet unfortunately.
If you encounter any bugs, you can create a new ticket regarding it, and we will correct it with one of the bug fix updates.
Can find anywhere in the admin part of bemusic on how to edit the email templates. “View Mail Templates” is on the translation page, but can’t find the functionality for this. Has this been removed from previous versions?
Hi,
If you only need to change the text, it can be done from “admin > translations” page. If you can’t wind some specific word or sentence, you can add it manually via “add new translation” button.
It was removed in one of the previous updates as it was causing a lot of issues and was not used very often. We’ve no plans to add it back at the moment unfortunately.
One feature for BeMusic I am desperately needing is… Music Track/Single selling (by Admin & Selected Artistes), options (for Buyers) to choose which file they want to buy (i.e. MP3 for $0.99, Wave for $2.99 or whatever—customizable by Admin and Sellers). The buyers can buy these tracks, from their ‘Account Balance’ (Recharge/Wallet type), because this won’t be feasible to buy such a tiny amount, because of payment gateway charges. ...These features should be there in BeMusic. Please let me know at the earliest. Thanks in advance.
Hi,
We’ve no plans for this at the moment unfortunately.
Thanks for the reply. So, apart from the ‘premium subscription system’ (and advts), is there any other way for the Admins/Artists like selling or anything?
There’s no built-in option for selling individual items currently.
Hello vebto! Support, that autoplay not switch next tracks. Say about it please
Hi,
Do you have the latest version installed? This was corrected with one of the updates.
You mean version 2.5.2 the scripts?
Yes. This could also occur if youtube video is hidden from settings page.
no Vebto. It’s not like when I’m looking for a track, when I find it I have to double-click the mouse to start it to start playing. if you say that the video is hidden – the situation happens on all videos.
I mean if youtube embed (bottom right corner) is hidden from BeMusic settings page.
i have clients that purchase from you and the script is giving so many errors like music playing and stop not running to next music and also it is having a problem that you have to doble click the play for the son to run
Hi,
Do you have the latest version installed? This was corrected with one of the updates.
It could also be because youtube video is hidden from settings page.