6826 comments found.
i want to know how to use the api for bulk upload and i want to know what ads company can be used or should i say i don’t understand the way the ads section of the web app works i am yet to resolve the mobile app issue am facing since also
Hi,
Please create a ticket regarding this on our support site and include your site url: https://support.vebto.com.
Thanks!
What’s the audio player used ?
Hi,
Recently I found out that Bemusic using direct link of audio files even if download option is disabled (for guests). So guests can download files with no payment!!!
Do you have any plan to fix it? Or at least there should be two fields for every music in admin panel :
1) demo URL of music 2) original one (for premium users)
Hi,
If users are able to listen to music in the browser, they will be able to download it, if they really want to. There’s no real way to prevent this due to how browsers work.
That’s why you can download music from youtube or spotify or other services as well via some 3rd party tools. You can make it harder via some DRM solutions, but those are usually paid and complicated to set up.
With all respect, I’m not agree with you.
You are showing the “direct link of audio files” or “main folder” to Guests! that’s a tragedy not happening in Spotify or any professional sites. If files leaking from Spotify (for example), it’s because of official API or ripping method through [authenticated] users not [guests].
Yes we can’t stop it completely but can limit it to Pro members. By current status of Bemusic, Download Feature is just a show and why a guest should pay for Pro!?
I mention again : if site only play 1 minute of music (by PHP streaming) or play another version of file, guests cant download file as a piece of cake!
It depends on which storage method is used. On s3, for example, signed urls are used, they will only be valid for some time.
i hope you can add podcasts with categories….
Hi, What is the player that’s used ?
Hi,
For uploaded video native html5 player is used.
What about for audio ?
Same. No external library for the player is used currently.
Hi, do you plan on integrating other payment gateways like PayStack anytime soon?
Hi,
We’ve no plans for it currently.
hi in version music steaming site, can’t play music when i lock my phone, but in the version music sharing site music keep play, despite i lock my screen phone, in the essetiel i check this two version and i like, version bmusic, streaming site, but i don’t like when music stop, when i lock my screen !!!! - i want to buy, but this probleme stop me, in the main thing, do you have solution for this probleme ? if you have solution, i will buy directly, thank you bro, im waiting your answer
Hi,
This is most likely due to youtube restrictions. Does it continue playing if you click “play” button on the lock screen player widget?
I want to improve my SEO but I can’t find the Tags to use in the documentation like {{channel.config.seoDescription}} {{playlist.name}} ... where to find that? Seo not working for my site
Hi,
Please create a ticket regarding this on our support site and include your site url: https://support.vebto.com.
Thanks!
there is a serious bug, when I add the google analytics V4 script in the Custom code, the youtube videos don’t work (I masked my tag in the script by xxxx)
Code:
<!- Global site tag (gtag.js) – Google Analytics ->
<script async src=”https://www.googletagmanager.com/gtag/js?id=G-xxxx”></script>
<script>
window.dataLayer = window.dataLayer || [];
function gtag(){dataLayer.push(arguments);}
gtag(‘js’, new Date());
</script>
gtag('config', 'G-xxxx');Hi,
Please create a ticket regarding this on our support site and include your site url: https://support.vebto.com.
Thanks!
For several months since I wrote to you I have not heard from you and since I bought your application I have never seen the work of your support, especially since I have explained to you the problems I have been encountering since my application purchase, an example like this: SQLSTATE[42S22]: Column not found: 1054 Unknown column ‘release_date’ in ‘order clause’ (SQL: select `tracks`., (select count() from ` track_plays` where `tracks`.`id` = `track_plays`.`track_id`) as I have this type of problem from the beginning, it is difficult to organize the work but you do not act
My requests Search requests…
All Requests Subject ID Created Last Updated Status Bemusic #17588 2021-10-31 5 months ago Locked
My requests Search requests…
All Requests Subject ID Created Last Updated Status Bemusic #17588 2021-10-31 5 months ago Locked
Hi,
The last support request from this account I can see was around 5 months ago and it does not seem to be related.
If you have any issue with BeMusic, please create a new ticket regarding it on our support site and include your site url: https://support.vebto.com.
Thanks!
HI I wait this since 2 weeks i send you by mail and explain the problem on your support but i wait all the time it’s like this since i have buying bthe Bemusic
Please create a ticket on our support site, we don’t provide support via email currently.
Sir, I have already explained to you and sent in the email that it is impossible for me to make a ticket for Bremusic because it does not work I gave you a screenshot in the email. It does not work because of the delays but since the purchase of Bemusic I had already written to you
You need active support on codecanyon, you will not be able to create support tickets otherwise.
Sir, that’s what I’ve been telling you for a while. You do not read your messages or attachments because “since the purchase of bemusic, support has never responded” yes when it was valid you have never responded. Today it allows you to charge that’s why you answer. I have a copy of all my requests since the purchase if you wish to read them.
I have many mail ans explain all problème you never responded since i buy bemusic
Hi please when I send reset password, the email don’t deliver to my mail boxes. Please what could be the problem?
Hi,
Did you configure mail provider from “admin > settings > mail” page?
No. And I can’t login to my admin account again
Please create a ticket regarding this on our support site and include your site url: https://support.vebto.com.
Thanks!
Hi, When playing music on a mobile device, the video of the song plays automatically. How to hide the automatic display of that video every time I listen to a new song on my mobile?
Hi,
You can disable it from “admin > settings > player” page.
I enabled the hide video button there, but that’s on the desktop. How do I hide videos on phone?
Did you disable “Automatically Open Overlay on Mobile” option in player settings page?
Turned off, and if I press the button up, the video still shows up. Is there a way to hide it completely?
Also, why doesn’t the interface of my website automatically update new songs? Is there any special setting required?
Can you create a ticket regarding this on our support site and include your site url: https://support.vebto.com.
Thanks!
Hi, I updated the purchase code on the support page but it didn’t work.
Can you try logging out and using “login with envato” button?
Hi Vebto, it would be nice to be able to identify an artist in a playlist, for playlists that include the best titles of an artist for example. also add a play counter for playlists like albums and titles
When is the next update? I’m also experiencing the same issue with having to double click play button. The YouTube video doesn’t get triggered when you click play once.
All the settings are the same as your demo.
Hi,
Please create a ticket regarding this on our support site and include your site url: https://support.vebto.com.
Thanks!
Hi , when i upload tracks, it gets uploaded twice. it was ok before.. how can this be fixed
Hi,
Please create a ticket regarding this on our support site and include your site url: https://support.vebto.com.
Thanks!
Ho Vebto,
on a playlist or album, I noticed that when you start reading the 5th title for example, the previous titles are not loaded on the player, it would be nice to have all the titles on the player because if the reading en boule is activated it will always start from the selected title and not from the beginning of the album or the paylist
Hi,
I’ll see if we can improve this with a future update.
Do you have plans to launch an Alexa Skill with Bemusic. It would be a must have.
Hi,
We’ve no plans for this at the moment.
Hi,
If you have originally registered on the support site some time ago, you might need to log out and use “login with envato” button instead.
Object Storage: S3-Compatible. S3-Compatible API
Hi,
If cloud storage provider is compatible with s3 API, then it can be used in BeMusic.
