8415 comments found.
Could you please sent me header.php file location
no need to reply resolve this issue
Hello
Awesome 
Hello qucik Presale question. How to change front page design. Is there any theme editor like Elementor?
Hello
We don’t have a live theme editor however we do have a code editor where you can the code as per your needs. You can also set a link to redirect to another page. For example you can create a page with wordpress and have the script redirect it to that.
Can you please share the any documentation link so that i can understand in detail. Because i’m a WordPress expert i don’t have any knowledge in coding.
Hello
Our documentation is located at https://gempixel.com/docs/premium-url-shortener however you can have a sneak peak of the code editor at https://demo.gempixel.com/short/admin/themes/editor Our theme files are very easy to customize. It is almost pure html with some php codes.
Please check the Theme editor link. We are getting ERROR 404.
Hello
Sorry forgot to mention that you need to login as admin first https://demo.gempixel.com/short/user/login with admin & adminpass
Hi, 1. is there possible to close the front-end page? Just make the front-end page only for admins? 2. after shortening the link, is it possible later to change the final link where the shortened link leads to?
Hello
1. Yes that is possible. You can do this in various ways. If you want to have a private service you can enable private mode. You can also set a another link for the homepage so users visiting the root domain will get redirected. We also have an option to require registration before being able to shorten links.
2. Yes that is possible.
Hi, I am interested in buying. Can I purchase regular license for saas uses? Thanks
Hello
An extended license is required for SaaS purpose. You can read more about licenses here https://themeforest.net/licenses
I have issue, just discover today. I can not shorten an url now. maybe this appear after update. i get this message anytime i want to short a link:
Links from this domain cannot be shortened at the moment.
Hello
Have you activate the “Whitelist” plugin? If so that plugin is only for people who want to display all domains except some pre-defined domains.
Will Affiliate support adjustment Affiliate Rate for each user?
Hello
The up-to-date rate will be used to calculate the commission when the purchase is confirmed.
I can not admin login please solve it https://prnt.sc/26hysj6
support very low quality why?
Hello
Support is not low quality. We answer within 2 business days and it is still weekend here. You cannot access that page directly. You need go through the login form. The error 405 happens when you are trying to access that path directly without going through the form. If you still having issues, send me your admin login via https://gemp.me/help
Hello, Are you free and available to accept an order of custom features?
Hello
It depends on what kind of custom feature that is. You can send us a detailed email and we will let you know.
sent an email through your website contact page, regarding this
Hey
Perfect. We will let you know asap.
i need to set link public always how to do it ?
Hello
In the file app/traits/Links.php go to line 561 to find $link->public = 0; and replace 0 by 1
I have disabled the root domain for shortening links. How to set up a bio-site so that the link in the content is shortened not from the main domain?
Hello
At this moment, it uses the main domain name to generate those links however in the next version we will add support for other domain names as well.
Polish translation will be available?
I.
Hello
We have some languages here https://github.com/kbrmedia/Premium-URL-Shortener/tree/master/Languages but not polish at the moment.
After updating to 6.2, error 500 shows up quite often and very randomly.
One moment I can visit a URL and it will give me error 500. When I refresh it, it’ll work perfectly.
Nothing in logs :(( https://we.pn
Hey
Can you open a ticket so we can check this?
Will there be html code added to the biopage?
Hello
Yes. We are going carefully with this feature because it is a highly risky feature. It should be available soon.
hi, I have problem with this notifications, every time i log in to admin dashboard I see them, ( this links already approved ) img: https://prnt.sc/26gv5ms Thanks
Hello
That is odd. If you click on the link, you will be able to visit the page where you can approve it. Once you click on that, that notification will disappear. Can you try that? If it does not work, please open a ticket so we can review this.
Yes solved thanks, but her an other problem with go image for facebook and twitter ( post,home page) img: https://prnt.sc/26hp5ls
Hello
By default there are no meta image image for the image and Facebook will find the largest image on the website and display. If you want to display a custom image, you can add it manually in the file app/controllers/HomeController.php after $themeconfig = config('theme_config'); by using the following code
View::set("image", "https://PATHTOYOURIMAGE");
thanks i need to reditect my custom domain to default for now its showing a page with Custom domain working exemple: rediret customDomain.cc to deaultDomain.cc but not shorted one : customDomain.cc/deTGJ
Hello
You can a custom redirect for you custom domains when adding them. If you are referring to the multiple domains added by the Admin for all users then they already redirects to the main domain. If you are experiencing issues, please send us an email or open a ticket.
Hi, could send the Custom Splash page example to see what it could look like and work?
Hello
Here is a demo https://demo.gempixel.com/short/premium-url-shortener
Hi,
I updated to version 6.2 and got this error when I clicked on any url: #0 /public_html/core/GemError.class.php(151): GemError::template() #1 /public_html/core/Gem.class.php(273): GemError::trigger() #2 /public_html/core/Gem.class.php(162): Gem::Dispatch() #3 /public_html/public/index.php(21): Gem::Bootstrap() #4 {main}
How to fix it?
Thank you.
Hey
Can you please open a ticket if not already done so, so we can check this?
Bookmarklet is not working. I’m logged in. The message “Please create a free account or login to shorten links.”
Hello
We are aware of this issue when the Require Registration is enabled. We have fixed it in the upcoming update.
demo not working.
Hello
I have just tested and the login works. Sometimes the login is changed by users however the demo resets automatically.
How the link will be more short ? is it depends on domain name ? if i use this script in the subdomain then link will include my full subdomain ?
Hello
The full url length will depend on the size of your domain/subdomain + alias. At this moment the lowest value for alias is 3 so final length will be the length of your domain/subdomain + 3.
Hello,in this the last update it is possible to add meta description, meta title, title, description. using api key? In documentation is not explained how to do . Thanks
Hello
No it is not but If you really need that feature asap send us a quick email.
Yes please, i created a ticket for this demand. Thank you
Hello
I will respond to the ticket but please don’t share your email here as you will get spammed.
thank you
