625 comments found.
Issue with draw SVG. Please answer to PRIVATE TICKET #3016685.
Hi, Sorry about our late, We replied your ticket, please check!
Hi are you any update any ver?
Soon, thank you!
Hi Bro happy sound your good news ~ can you see the support ticket ?
Hello, I submitted the ticket (TICKET #3007064) asking for the advanced demos data as your demo site shows. I want only for use as a reference on my web site. https://bestbug.ticksy.com/ticket/3007064/ . Please send them to me or give me the plugin Scrolly with the advance demos or refund my money back.
I sent, please check your ticket!
Hi, On the page source where it’s using scrollmagic animation using shows some “Lorem ipsum text..
How do i remove that? Thanks
Hi,
Please create a ticket and leave your website information there, we will fix it. https://bestbug.ticksy.com/
Best regards.
HI. I also need the advanced Demo content. (PRIVATE TICKET #2996378) I have no idea why its not part of the plugin!?
if you can’t send the advanced demo files, im asking for a refund. this plugin has neither a documentation nor youtube tutorials as the description promises.
I sent, please check your ticket.
It’s such a shame. Scrolly was very promising, but it seems BestBug/WP Elite has decided to abandon it. :cry:
They used to reply promptly to tickets on Ticksy but I’ve left them a message every day for more than 2 weeks, and have never heard back.
Please sell it to another dev shop who will maintain it and provide customer service!
So sorry about our late, what’s your ticket ID?
Hi, my ticket ID = Private Ticket #2674241
Thanks!
Hi mate, We replied your ticket.
Hello, I opened a ticket to request demos. It’s been 2 days and I still haven’t received a reply. Can you help me please?
Sorry about our late. We replied your ticket.
Sorry? So your solution would be to buy another plugin out of envato? This is a fraud!
Hi, we replied.
I sent a question to the email about being able to access the advanced demos. Since I bought the plugin I can say that I have never been able to use it since I bought it specifically for the advanced demos. I notice a lot of comments are like this, is there any way to fix this? can you help me?
Hi,
Please create a ticket in https://bestbug.ticksy.com/ and we will fix your problem. Because all customers still access advanced demos.
I should have read the comments before purchase. I need the advanced demo content as the plugin is NOT intuitive at all!
Author: Support ticket submitted.
Hi,
Sorry about our late. We replied your ticket.
Hi, This plugin is very hard to work if i buy this plugin , have powerfull doc or video to use easy?
You can try to use this plugin http://scrolly.bestbug.net/ It’s very easy to use and import advanced demos with 1 click.
2 tickets open on your support system from 2 weeks back and no response! None of the features I was hoping to get I’ve been able to figure out as there is poor documentation and no support. What am I supposed to do? Absorb the cost of the plugin without having use for it?
We are so sorry about our late. But we can’t find your tickets, What’s your ticket ID?
Best regards.
Great plugin!!! Can this plugin be used with WP bakery? Please advise!
Yes of course. You can try this version for easier to use http://scrolly.bestbug.net/
I left a review and received a incredibly rude and unprofessional response. There is no way that I’ve found for me to access and install Scrolly as part of my Scroll Magic license. At present, if within Scroll Magic I click on About, then Download Now for the Scrolly plugin, it takes me to your site where I have to pay $29 for a license. If what you say is true, and those of us with a Scroll Magic license can access Scrolly for free, if you could be so kind as to explain how we go about doing that. I would also request that you edit your response to my review to something less offensive and unprofessional.
Hi,
Just create your ticket here https://bestbug.ticksy.com/ we will send to you Scrolly and you can use License Key of ScrollMagic for it.
Best, D.N
I can’t as ‘support for this Envato Market purchase code has expired’ – so you’ll have to make it available by some other means.
I’ve been waiting over 3 weeks to have this issue resolved.
Please renew support.
this is fraud
I opened a ticket on your support site but it’s been 5 days and I still haven’t received a response. Is support available?
Hi,
What’s your #ID ticket, we will check it now.
Best regards.
Hi, where can I download the demo data file? My ticket to ticksy.com is # 2922700. I need an answer.
We replied!
Hello, I submitted the ticket for the basic and advanced demos data as your demo site shows. Ticket # #2920971, please send them to my email. Thank you.
Hi,
We replied! Please check your ticket.
Best regards.
I made a refund request, please send me the demos or refund me the payment!!
Please check your request, we replied!
Hi, do you have demos for responsive screens ? the available demos are not compatible on mobile, the animated elements are flying out of the screen.
Please create a ticket here, we will support you for each devices you want http://bestbug.ticksy.com/
Hey, where I can download demo data file?
Please create a ticket here, we will support you get all data you want http://bestbug.ticksy.com/
Hello. I bought Scroll Magic. Then I bought Scrolly. I love scrolly so much. Just one question : I saw I can change the loader Background, but can I change the loader design ? Is it just a gif to remplace inside the plugin floder or a line of code to modifiy the link of the ressource ? thanks a lot
If you use Scrolly, please create a ticket here http://wpe.ticksy.com/, we will support you.