3294 comments found.
can i disable things like attendance, academic etc…
Hi, thanks for your interest over our product.
There is no way to turn off any features. The source code is open. Therefore, you may modify it to match your specifications or hire us to do so. If you are interested, please contact our Support Center.
can i change the logo and source code after purchase ?
Yes sir, definitely you can. But if the customisation is for your client, then you will require extended license.
For getting developer support, please contact our support center, http://support.creativeitem.com
Installation Failed:
- Lock at step 4 of the installation process - Nothing happens after clicking “install”
I have already contacted your support center. My ticket number is 24368.
It has been passed on to our development team. They will update you soon.
Presale question…
1 Can you add an option for online admission to permit new students to apply?
2 Is there any option or addon for teacher to upload lesson files like videos, audio and pdf?
Hi, thanks for your interest over our product.
1. Online admission is in our development plan, and it will be implemented very soon.
2. It has an online course add-on that enables teachers to store course materials digitally and make them accessible to students from anywhere.
not install Loading failed for the <script> with source “https://manirampuredu.com/assets/js/neon-demo.js
Please contact our Support Center if you need any technical help.
not solve…..if not solved next 24hr then refund it
What was your ticket number sir?
Hello,
I have raised a ticket for error following installations and you requested we renew the support but noticed I have renewed instead the academy application. Please, can you transfer it to Ekattor School management and provide us the support needed.
This is our ticket details: Your request (24329) has been received and is being reviewed by our support staff.
Thx
Kindly keep monitoring your ticket.
Hello, i would like to know if is possible to create event, and students can register to the event…
Hi, thanks for your interest in our product. This feature needs customization over our existing product.
Hi, I want to make a solution with your software like, when a student punch fingerprint from Biometric device then a SMS will send to their parent mobile Automatically. If I purchase two addons SMS api and Biometric should those work together like this? please give me prompt reply its urgent to know. If not then how it can be done? can you do it?
I’m facing a problem installing the code. please see the link https://opositiveicon.com/demo/school/Ekattor-Error.png What is the reason and solution?
@iltahost Ohh Allah that’s a very sad news. please please give use a proper solution and reply ASAP
For getting developer support, please contact our Support Center
1- Do you plan to Add payment add on for offline payment and online payment ? Only paypal an stripe limit many People. 2- is there package for subscription in school management add on ?
Hi, thanks for your suggested feature. We have plan for integrating more popular payment gateways. For subscription payment, it will require customization service.
hi there, just sent you a new ticket support. i have problem when installing Ekattor school management system on step 4. the Install button does not respond. please need urgent help. Thank you
For getting developer support, please contact our Support Center
Hello,
Please can you help? I have hadrly requested any support and recently change my domain and running the installation just stops at Step 4. Please can you help. I have rasied a ticket already see below.
Your request (24224) has been received and is being reviewed by our support staff.
Thx
Please renew your support pack to get developer support.
Hello
Please can. you help I have almost all your products and have hardly asked for any support. Check my profile to see how many products I have so can you help on this occasion, please?
Thx
Sir, can you please send all of the purchase codes those you bought from us? So that we can review them. Just send us a ticket with all those information along with the installation issue that you are facing currently. http://support.creativeitem.com
Is this plugin add LMS functionality in my AFNS Admission website?
Hi, thanks for your interest over our product.
We provide a basic script that may be used to manage any school. It will necessitate source code customization in order to function properly with your website. If you need that service from us, please send us a ticket http://support.creativeitem.com
Now i need Extended License Can you help me to get some lowest price Extended License . Can you please give some discount Please
And i question when i got Extended License then can i get refund Regular License
Thank You.
There is no discount offer available at this moment.
It is not possible to give a refund for a standard license when someone purchases an extended license.
How were you guys helped when the install button wasn’t working ?
Nvm
For getting developer support, please contact our Support Center
UPDATE PLEASE
Hi, thanks for your interest over our product.
We are working on an update. Please stay with us.
do you have paystack payment ?
Hi, thanks for your interest over our product.
Paystack payment gateway is not available by default. It will require source code customization. If you need that service from us, please send us a ticket http://support.creativeitem.com
we facing installation error, the install button no respond, already left message on your support center more than ONE week without any feedback!!!! pls advice or will refund
What is the ticket number sir?
Your request (24124) has been received and is being reviewed by our support staff.
ticket: 24124
created at: Fri, Nov 5, 12:49 PM
Please help our developer by supplying the information he has asked from you.
supply what kind of information? where your developer reply us?
Please check your email. He asked for your application url, admin login and cpanel login credentials.
already reply you email, come on!.... already reply you on email 5days ago….
could you pls check the email??? from mdasiff007@gmail.com this sender, he incharge the installation….
We have not received any tickets from this sender in the previous 5 days. If you don’t mind, could you please submit a new ticket with the details of your problem, making sure to include the application URL, admin login and cpanel login credentials?
Your request (24124) has been received and is being reviewed by our support staff.
ticket: 24124
created at: Fri, Nov 5, 12:49 PM
Check this ticket!!!!!!!!~ 24124
Please assist our developer to fix your issue.
Hi , when I try to install it I got a blank page with this msg “No input file specified.”
For getting developer support, please contact our Support Center
How to Install Ekattor School Management Software to my siteground sub domain?
For getting developer support, please contact our Support Center
Pre sales questions
1. Do you have android and ios app ?
2. How do you manage promotions from one class to another ?
Hi, thanks for your interest in our product.
Mobile apps are not yet available. For promoting a student, there is specific guideline in the documentation
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